Stakeholder Management Jobs in the South West

1 to 25 of 173 Stakeholder Management Jobs in the South West

Finance Transformation Manager - Banking - Bristol / Hybrid

Bristol, Avon, England, United Kingdom
Hybrid / WFH Options
Noir
Finance Transformation Manager - Banking - Bristol/Hybrid (Finance Transformation Manager, Financial Transformation, Finance Implementation, Finance change, Finance processes, Finance functions, Team Management, Stakeholder Management, ERP, Microsoft Dynamics, SAP, Oracle, WorkDay, ACA, CIMA, ACCA, CIPFA,Banking, Finance Transformation Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They … are looking for a Finance Transformation Manager with significant experience leading and supporting large ERP Finance implementations, including management of project teams and stakeholders, implementation of finance change programmes and in-depth knowledge of finance processes and technology. You will be tasked with leading their market leading Finance Transformation Team within the Banking Sector. We are seeking a Finance … of the major ERP technologies (Microsoft Dynamics, SAP, Oracle, WorkDay) is essential, as is a strong grasp of finance function operating models. The successful candidate will have excellent people management experience, the ability to build strong internal and client relationships and be comfortable delivering clear, concise, focused messages to senior finance team members and clients. Experience in implementing finance More ❯
Employment Type: Full-Time
Salary: £65,000 - £80,000 per annum
Posted:

Service Management Ivanti Specialist

Chippenham, England, United Kingdom
Hybrid / WFH Options
NEC Software Solutions
and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description The role is hybrid office based in either Chippenham or Hartlepool. The Service Management Consultant role is a varied, challenging and exciting role. The role is responsible for ensuring the day-to-day activities related to the IT Service Management tooling are … Cyber, Service and Technology (CST) division and reporting to the Service Support Manager, the successful candidate will be responsible for delivering, maintaining and improving a highly capable IT Service Management Tool for use by NEC and our customers. As part of the Service Support Team, you will become a pivotal part of the team that is responsible for the … provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business as a whole. As a Senior level role, you will be expected to be an expert in your field with the capability to pass on your knowledge to others working within the wider team More ❯
Posted:

Senior Project Manager

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Logiq Consulting Ltd
lead projects to deliver the agreed outcomes within time, cost and quality constraints. Develop business cases ensuring appropriate approvals and assurance plans are in place. Provide day to day management and leadership of projects. Provide mentoring and guidance to project team staff. Establish the Goals and Objectives for the Project within a Project Initiation Document and ensuring all work … in advance. Ensure all work is executed in a controlled manner, completed reliably and project delivery is achieved within approved budgetary limits. Schedule/manage project resources. Lead on Stakeholder Management activities. Build and maintain strong relationships to manage complex external stakeholder structures, including Customers, Partners, Suppliers, 3rd Parties or internal stakeholders. Provide key reports and support … their place in a programme and Portfolio. Support or set appropriate project assurance and ensure compliance with Logiq and client project assurance policies, processes and standards. Ensure effective Change Management processes are in place. Ensure strong contract management and commercial management of projects. Support development of proposals and bids, leading as appropriate. Support Continuous improvement activities within More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager

Exeter, Devon, United Kingdom
Hybrid / WFH Options
Logiq Consulting Ltd
lead projects to deliver the agreed outcomes within time, cost and quality constraints. Develop business cases ensuring appropriate approvals and assurance plans are in place. Provide day to day management and leadership of projects. Provide mentoring and guidance to project team staff. Establish the Goals and Objectives for the Project within a Project Initiation Document and ensuring all work … in advance. Ensure all work is executed in a controlled manner, completed reliably and project delivery is achieved within approved budgetary limits. Schedule/manage project resources. Lead on Stakeholder Management activities. Build and maintain strong relationships to manage complex external stakeholder structures, including Customers, Partners, Suppliers, 3rd Parties or internal stakeholders. Provide key reports and support … their place in a programme and Portfolio. Support or set appropriate project assurance and ensure compliance with Logiq and client project assurance policies, processes and standards. Ensure effective Change Management processes are in place. Ensure strong contract management and commercial management of projects. Support development of proposals and bids, leading as appropriate. Support Continuous improvement activities within More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager

Chippenham, Wiltshire, United Kingdom
Hybrid / WFH Options
Logiq Consulting Ltd
lead projects to deliver the agreed outcomes within time, cost and quality constraints. Develop business cases ensuring appropriate approvals and assurance plans are in place. Provide day to day management and leadership of projects. Provide mentoring and guidance to project team staff. Establish the Goals and Objectives for the Project within a Project Initiation Document and ensuring all work … in advance. Ensure all work is executed in a controlled manner, completed reliably and project delivery is achieved within approved budgetary limits. Schedule/manage project resources. Lead on Stakeholder Management activities. Build and maintain strong relationships to manage complex external stakeholder structures, including Customers, Partners, Suppliers, 3rd Parties or internal stakeholders. Provide key reports and support … their place in a programme and Portfolio. Support or set appropriate project assurance and ensure compliance with Logiq and client project assurance policies, processes and standards. Ensure effective Change Management processes are in place. Ensure strong contract management and commercial management of projects. Support development of proposals and bids, leading as appropriate. Support Continuous improvement activities within More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

DV Cleared Project Manager

Cheltenham, Gloucestershire, South West, United Kingdom
Sanderson Government and Defence
Data and Machine Learning. The role will also be responsible for Project start-up and initiation; project and/or stage planning; project delivery and governance; effective financial and stakeholder management; management of risks and issues, clearly communicating any issues that significantly impact the projects; progress monitoring and managing transition into service. The successful candidate will have … knowledge and experience in some of the following: Formal training in project methodology (Prince2, APMP etc.) Experience of working in an Agile environment First class stakeholder management and influencing skills. Including managing internal virtual teams, external suppliers, and relationships with senior management A detailed understanding of the full project life cycle, including requirements analysis and business case More ❯
Employment Type: Permanent
Salary: £80,000
Posted:

SC Cleared Technical Programme Manager

Corsham, Wiltshire, South West, United Kingdom
Experis
/03/2026 with likely extension Rate: Up to £800 per day via an approved umbrella company Role Overview The projects Engineering Team employs a hybrid project management approach, combining agile and waterfall methodologies to deliver technical projects effectively. As a Delivery Manager, you will manage projects within the Core Product Team, ensuring outputs meet time, quality, and … tasks; allocate activities to resources with technical leads. Review, assure, and close JIRA tasks accurately. Manage and document RAIDO (Risks, Assumptions, Issues, Dependencies, Opportunities) and escalate where necessary. Attend stakeholder meetings to provide planning expertise. Identify opportunities to optimise project efficiency and delivery. Essential Skills & Experience Minimum 2 years' experience managing IT projects with ability to challenge technical decisions. … Minimum 2 years' experience in project management using waterfall or agile methodologies. Working knowledge of: Requirements Management Planning & Scheduling Resource Management Risk & Issue Management Quality Management Governance Stakeholder Management Testing Strong analytical and critical thinking skills. Ability to adapt methodologies to suit project environments. Skilled in coordinating multiple workstreams simultaneously. Excellent written and More ❯
Employment Type: Contract
Rate: £700 - £800 per day
Posted:

Customer Success Manager

Tewkesbury, Gloucestershire, South West, United Kingdom
i2i Independent Recruitment Consultancy Ltd
and optimisation of insurance partners, ensuring a seamless experience from contract signature through to launch and maturity. ??????? Youll work collaboratively across Business Development, Marketing, Compliance, and Operations combining relationship management, project delivery, and data insight to drive commercial success and partner satisfaction. People person who will be comfortable building relationships and maximizing them Strong data analysis to drive partners … forward Implementation planning and stakeholder management (internal and external) What Youll Do Manage end-to-end implementation of new partners, ensuring smooth and timely delivery. Act as the main contact for partners, building trusted relationships and driving performance. Use data and reporting to identify opportunities, risks, and areas for growth. Collaborate across teams to improve processes, enhance partner … value, and support renewals. Maintain accurate tracking through Salesforce and other project tools. Must Haves Proven experience in Customer Success, Partner Management, or Implementation roles Excellent relationship-building and stakeholder management skills Strong project management and coordination abilities Confident using data and reporting to inform decisions Highly organised with the ability to juggle multiple priorities Nice More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Systems Engineers

Bristol, Avon, South West, United Kingdom
Certain Advantage
. This role is on a permanent basis and is hybrid-based. The Company Were working with an international defence, aerospace, and nuclear engineering company specialising in complex asset management and support services. Does this sound like your next career move? If youre ambitious to grow, this may be your next role? The Role: This role is forSystems Engineerssomeone … ambitious and ready to make an impact. Youll be results-oriented and driven to succeed. Youll be leading a small, experienced, and collaborative team, and be responsible for: Requirements management Stakeholder management Workload Management V&V Model Project lifecycle The Individual Were looking for people who can show: Educational background to a degree level in Mechanical More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Systems Engineers

Plymouth, Devon, South West, United Kingdom
Certain Advantage
role is on a contract or permanent basis and is hybrid-based. The Company Were working with an international defence, aerospace, and nuclear engineering company specialising in complex asset management and support services. Does this sound like your next career move? If youre ambitious to grow, this may be your next role? The Role: This role is for Mechanical … ambitious and ready to make an impact. Youll be results-oriented and driven to succeed. Youll be leading a small, experienced, and collaborative team, and be responsible for: Requirements management Stakeholder management Workload Management V&V Model Project lifecycle The Individual Were looking for people who can show: Educational background to a degree level in Mechanical More ❯
Employment Type: Temporary
Salary: £40 - £48 per hour
Posted:

Business Change Manager, DV Clearable

Gloucestershire, South West, United Kingdom
Sanderson Recruitment
heart of change and understanding how proposed changes will impact them, identifying areas of resistance and tailoring strategies to support a smooth transition You'll take ownership of change management approach, delivering communication plans, stakeholder engagement, training strategies and post implementation support, whilst driving overall adoption and readiness Key Responsibilities Understand the organisational landscape, including culture, stakeholders, and … ways of working Build strong sponsorship and advocacy for change at senior levels Conduct impact assessments and gauge change readiness Develop and deliver targeted change plans: Comms and engagement Stakeholder management Training and workforce transition Readiness and adoption tracking Anticipate risks, resistance and develop effective mitigation strategies Run communication forums, town halls, and manage FAQs and internal channels … live support (hypercare) and ensure successful transition to BAU What They're Looking For Excellent communication and interpersonal skills - confident engaging across all levels A natural collaborator with strong stakeholder management capabilities Creative, solutions-focused mindset with a calm approach under pressure Experience in change environments, ideally as part of wider digital or IT transformation programmes Strong documentation More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Senior SQL Analyst 12 Month FTC

Stroud, England, United Kingdom
Hybrid / WFH Options
Ecotricity
Location: Stroud Salary Details: Up to £45,000 DOE About The Role This role sits within our Credit Management Department, which handles activity relating to the collection of unpaid energy bills (domestic & business) and other companies within the Ecotricity Group. Reporting to the Head Of Debt Information and Risk, this technical role will require you to design, scope, develop … you to be a strong communicator, both written and verbally, with the ability to convey key information in a variety of digestible formats, providing delivery timescales and using strong stakeholder management skills to communicate these. Knowledge of the Energy industry would be beneficial but not essential. Key Behaviours/Competencies You will have a questioning mind, not accepting … knowledge of SQL for data analysis (MS-SQL/Databricks - T-SQL, View and table design, Experience of ETL) Expert with PowerBI Advanced MS Excel (Power Query, Power Pivots) Stakeholder management and facilitation of decisions of all sizes Strong presentation skills for engaging senior stakeholders Ability to handle high pressure situations Advantageous: Utilities sector experience About Us What More ❯
Posted:

Technical Delivery Analyst

Bournemouth, Dorset, England, United Kingdom
Vitality
to discuss flexible working! Top 3 skills needed for this role: Proven experience in technical analysis and creating requirements Strong knowledge of SAFe Agile Framework and Scrum practices Excellent stakeholder management and communication skills What this role is all about: As a member of our Technology Delivery Team, you’ll play a key role in driving initiatives through … maintain quality documents at each stage of the process that supports best practice as well as provide traceability of requirements To produce Portfolio insights and reporting to assist VTECH Management with decision making, resource capacity and improvement opportunities To provide reporting and information to Vitality PMO relating to the planning and delivery of the VTECH portfolio To support the … artifacts Strong MS Office skills, notably Excel and Powerpoint presentations Strong understanding of SAFe Agile Framework and scrum techniques Good understanding of software development lifecycles and enterprise architecture. Excellent stakeholder management and communication skills. Familiarity with governance tools such as RAID logs, PI planning artefacts, and delivery dashboards So, what’s in it for you? Bonus Schemes – A More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

PMO / Project Support Officer - DV Cleared

Corsham, Wiltshire, South West, United Kingdom
Sanderson Recruitment
the Role We are seeking a motivated and capable PMO to join the Service Support Office (SSO) within a major Defence programme. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach - supporting and monitoring in-service IT and digital projects across the Defence landscape. This is an excellent … opportunity for a professional with 3-5 years of experience in IT service management projects and exposure to large-scale Defence delivery programmes . You will play a key role in ensuring effective project governance, performance monitoring, and service delivery alignment across multiple workstreams. Key Responsibilities Support the Service Support Office (SSO) in maintaining governance, reporting, and assurance processes … across a portfolio of IT service management and in-service support projects. Assist project and service managers with planning, risk management, dependencies tracking, and stakeholder reporting. Produce and maintain PMO documentation such as dashboards, action logs, highlight reports, and governance packs. Support the implementation of service management best practices and contribute to the continuous improvement of More ❯
Employment Type: Contract
Rate: £500 - £550 per day
Posted:

South West Secure Data Environment Head of Operations

Bristol, United Kingdom
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
and teams across governance, technical, and research functions, ensuring that the environment delivers measurable benefits to the NHS, researchers, and ultimately patients. You will have significant responsibility for budget management, contractual oversight, and cross-system governance. This position requires an individual with excellent leadership, analytical, and communication skills who can manage sensitive and high-stakes discussions with senior stakeholders … environments, enjoys building systems that work, and understands that strong, transparent processes are essential for success. Main duties of the job The post holder will: Provide operational leadership and management of the South West Secure Data Environment (SWSDE), ensuring effective end-to-end delivery of research workflows. Design, implement, and maintain robust operational processes supporting data access, governance, and … that the SWSDE runs predictably, efficiently, and in full compliance with national policy and data governance requirements. Maintain and improve standard operating procedures, documentation, and audit readiness. Oversee case management systems and workflow tracking tools to monitor progress and performance. Lead, line manage, and develop operational and administrative staff, fostering a culture of accountability, teamwork, and continuous improvement. Manage More ❯
Employment Type: Fixed-Term
Salary: £76965.00 - £88682.00 a year
Posted:

Project Manager

Stoke Gifford, Gloucestershire, United Kingdom
Hybrid / WFH Options
Synoptix
Manager to lead the delivery of multiple concurrent projects and bids across a fast-paced, client-focused environment. This role requires a strategic thinker with strong commercial acumen, excellent stakeholder management skills, and the ability to drive results through structured project governance and change management. The ideal candidate will demonstrate professionalism, punctuality, and accountability in all interactions whilst … maintaining clear and timely communication across teams and stakeholders. Key Responsibilities: Project & Bid Management: Lead the planning and execution of multiple projects, new and follow-on as well as competitive bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder … Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular updates and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 47,000 Annual
Posted:

Project Manager

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Synoptix Limited
Manager to lead the delivery of multiple concurrent projects and bids across a fast-paced, client-focused environment. This role requires a strategic thinker with strong commercial acumen, excellent stakeholder management skills, and the ability to drive results through structured project governance and change management. The ideal candidate will demonstrate professionalism, punctuality, and accountability in all interactions whilst … maintaining clear and timely communication across teams and stakeholders. Key Responsibilities: Project & Bid Management: Lead the planning and execution of multiple projects, new and follow-on as well as competitive bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder … Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular updates and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Project Manager

Bristol, Stoke Gifford, Gloucestershire, United Kingdom
Hybrid / WFH Options
Synoptix
Manager to lead the delivery of multiple concurrent projects and bids across a fast-paced, client-focused environment. This role requires a strategic thinker with strong commercial acumen, excellent stakeholder management skills, and the ability to drive results through structured project governance and change management. The ideal candidate will demonstrate professionalism, punctuality, and accountability in all interactions whilst … maintaining clear and timely communication across teams and stakeholders. Key Responsibilities: Project & Bid Management: Lead the planning and execution of multiple projects, new and follow-on as well as competitive bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder … Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular updates and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict More ❯
Employment Type: Permanent
Salary: £40000 - £47000/annum
Posted:

Senior Project Manager - Defence, Software Engineering

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Experis
performance throughout the delivery lifecycle. Key Responsibilities Lead a multi-disciplinary team to deliver a complex system upgrade through the customisation and configuration of COTS products, applying structured programme management and Agile leadership. Develop and maintain integrated project plans, applying robust controls to ensure delivery against agreed milestones, budgets, and performance metrics. Engage and manage senior stakeholders across the … business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues, and dependencies throughout the delivery lifecycle, ensuring timely resolution and adherence to governance and change control processes. Take commercial ownership within a complex delivery environment, including budget forecasting, financial … management, and contract oversight. Support vendor engagement and performance management, including the development and transition to fixed-cost contracts and Statements of Work. Facilitate Agile ceremonies and ensure adherence to Agile principles, using tools such as Azure DevOps to manage delivery workflows and maintain project momentum. Promote and uphold health, safety, and environmental standards across all programme activities More ❯
Employment Type: Contract
Rate: GBP 90 - 95 Hourly
Posted:

Senior Project Manager - Defence, Satellite Communications

Greater Bristol Area, United Kingdom
Hybrid / WFH Options
Undisclosed
performance throughout the delivery lifecycle. Key Responsibilities Lead a multi-disciplinary team to deliver a complex system upgrade through the customisation and configuration of COTS products, applying structured programme management and Agile leadership. Develop and maintain integrated project plans, applying robust controls to ensure delivery against agreed milestones, budgets, and performance metrics. Engage and manage senior stakeholders across the … business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues, and dependencies throughout the delivery lifecycle, ensuring timely resolution and adherence to governance and change control processes. Take commercial ownership within a complex delivery environment, including budget forecasting, financial … management, and contract oversight. Support vendor engagement and performance management, including the development and transition to fixed-cost contracts and Statements of Work. Facilitate Agile ceremonies and ensure adherence to Agile principles, using tools such as Azure DevOps to manage delivery workflows and maintain project momentum. Promote and uphold health, safety, and environmental standards across all programme activities More ❯
Posted:

Senior Project Manager - Defence, Satellite Communications

bath, south west england, united kingdom
Hybrid / WFH Options
Undisclosed
performance throughout the delivery lifecycle. Key Responsibilities Lead a multi-disciplinary team to deliver a complex system upgrade through the customisation and configuration of COTS products, applying structured programme management and Agile leadership. Develop and maintain integrated project plans, applying robust controls to ensure delivery against agreed milestones, budgets, and performance metrics. Engage and manage senior stakeholders across the … business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues, and dependencies throughout the delivery lifecycle, ensuring timely resolution and adherence to governance and change control processes. Take commercial ownership within a complex delivery environment, including budget forecasting, financial … management, and contract oversight. Support vendor engagement and performance management, including the development and transition to fixed-cost contracts and Statements of Work. Facilitate Agile ceremonies and ensure adherence to Agile principles, using tools such as Azure DevOps to manage delivery workflows and maintain project momentum. Promote and uphold health, safety, and environmental standards across all programme activities More ❯
Posted:

Senior Project Manager - Defence, Satellite Communications

bradley stoke, south west england, united kingdom
Hybrid / WFH Options
Undisclosed
performance throughout the delivery lifecycle. Key Responsibilities Lead a multi-disciplinary team to deliver a complex system upgrade through the customisation and configuration of COTS products, applying structured programme management and Agile leadership. Develop and maintain integrated project plans, applying robust controls to ensure delivery against agreed milestones, budgets, and performance metrics. Engage and manage senior stakeholders across the … business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues, and dependencies throughout the delivery lifecycle, ensuring timely resolution and adherence to governance and change control processes. Take commercial ownership within a complex delivery environment, including budget forecasting, financial … management, and contract oversight. Support vendor engagement and performance management, including the development and transition to fixed-cost contracts and Statements of Work. Facilitate Agile ceremonies and ensure adherence to Agile principles, using tools such as Azure DevOps to manage delivery workflows and maintain project momentum. Promote and uphold health, safety, and environmental standards across all programme activities More ❯
Posted:

FCAS Enablers Delivery Lead

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
MBDA
initiatives, within FCAS, across Engineering Tooling, Secure Infrastructure and Operational Transformation and Improvement. You will be leading a small team of up to six direct reports so previous people management experience is essential. The team are keen to develop and grow and part of your role will be to support them in their growth alongside day to day management. … join a fantastic team and really make this role your own. What we're looking for from you: Technical understanding of deploying digital infrastructure Previous experience of complex data management systems Excellent organisational and communication skills Demonstrable people management experience Strong stakeholder management & ability to build relationships quickly Negotiating & influencing skills - across a multi-national, multi … disciplined company, and at various levels of the organisation. Address resources, budget, sponsors and customers. Specialist knowledge in Transition/Change Management Ability to plan, develop, perfect and deliver Commercial and financial awareness Understanding of business strategy Capable of managing multiple projects/work packages Ability to influence and guide a narrative Able to deal with multiple issues, tasks More ❯
Employment Type: Permanent, Work From Home
Posted:

Support Team Incident Manager

Bristol, Gloucestershire, United Kingdom
Route 101 Ltd
to be eligible for SC clearance for this role We are seeking an experienced ITIL Incident Manager to work within our Support Team; primarily focused on driving support ticket management and resolution on our Zendesk ITSM Tool. This role will cover incidents associated with all partner technologies utilised by Route 101 in the deployment of services to customers. As … manager will also be responsible for managing any Major Incidents driving them through to resolution while liaising with Customers. They will also assist in defining and maintaining the Incident Management process, ensuring that it aligns with customer SLAs and provides the necessary governance around our approach to Service Management. Key responsibilities: Champion the ITIL Incident Management Process within … the Service Management and Operations Organisation Work with engineers and run reports to identify priority tickets which determines the team's and engineer's workstack priorities Ensure tickets are kept up to date and customers are informed of progress or workarounds Identify improvements for ticket management that can become inputs for Continuous Improvement Drive partner on-hold times More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

PMO Analyst

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Pontoon
Are you ready to make a meaningful impact in the utilities sector? Join our dynamic NGED Regulation team as a PMO Analyst and help shape the future of energy management! This is an exciting opportunity for a detail-oriented individual who thrives in a fast-paced environment. If you have a passion for project management and a keen … with planning, scheduling, and coordinating project activities while maintaining comprehensive documentation and tracking progress. Reporting & Data Analysis: Collect and analyze project data, prepare status reports, and create dashboards for management and stakeholders. Your analytical skills will be key to our success! Governance & Compliance: Ensure adherence to project management processes and support the creation of governance reports and compliance … documentation. Risk & Issue Management: Identify and track project risks and issues, facilitating effective communication between teams and stakeholders. Action Tracking: Record and report on actions to drive project delivery. Dependency Management: Help identify and manage dependencies between workstreams to ensure seamless project execution. Continuous Improvement: Analyze project outcomes and recommend process enhancements. Support the development of new tools More ❯
Employment Type: Permanent
Salary: GBP 400 - 450 Daily
Posted:
Stakeholder Management
the South West
10th Percentile
£41,250
25th Percentile
£51,250
Median
£62,500
75th Percentile
£78,750
90th Percentile
£96,375