9 of 9 Support Analyst Jobs in the Thames Valley

between internal departments and external technical suppliers, ensuring critical systems run seamlessly while supporting exciting new technical initiatives. Key responsibilities System Administration & Support: Deliver day-to-day administration for core ERP, CRM, and reporting systems, while promptly responding to incidents and monitoring performance. Supplier Coordination: Liaison with external suppliers … patches, and deployments with minimal operational disruption. Cross-Department Collaboration: Partner with internal teams (Sales, Procurement, Operations, and Finance) to gather requirements for enhancements, support UAT, and contribute to process improvement initiatives. Documentation & Data Integrity: Maintain comprehensive system documentation, update user guides, and ensure strict data consistency across ...

Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support teams. Due to this, they are hiring … second line software support analyst to act as a technical escalation point, assisting customers with 2nd line technical issues on their cloud SaaS platform. Job duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers ...

Support Analyst 1st/2nd Line Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support Analyst on a 3-month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Support Analyst | 1st/2nd Line | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support Analyst on a 3-month temp contract. The Temporary IT Support Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd Line Support Analyst to join our growing IT support team. Reporting to the Helpdesk Team Leader, you will provide high-quality technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed ...

+ Bonus Milton Keynes IT Support Analyst We are looking for a well-organised and proactive 1st/2nd Line IT Support Analyst to join our team. Key Responsibilities: Manage and prioritise IT support tickets using Jira. Respond to and resolve user incidents and service … requests. Provide 1st and 2nd line technical support across hardware, software, and systems. Escalate complex issues where required and maintain accurate ticket updates. Requirements: Experience in 1st and/or 2nd line IT support. Strong working knowledge of Jira. Excellent organisational and communication skills. Ability to manage multiple tasks ...

Support Centre Analyst Milton Keynes Up to £29,000 (DOE) Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. … calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9:00pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays ...

Support Centre Analyst Milton Keynes Up to £29,000 (DOE) Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships click ...

IT Service Desk/Business Systems Associate £35,000 - £45,000 + profit share + 25 days holiday Office-based, with occasional travel as needed. Newbury, Berkshire Are you a proactive problem-solver with a ...