1 to 25 of 70 Support Specialist Jobs in the Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

a working environment in which we pay particular attention to the compatibility of professional and private life. About The Role We are now looking for a full-time Technical Support Specialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base What you’ll bring to the table: Fluent written and verbal English Minimum 2 years of Application or Internal IT Support experience or Application Support experience Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others) SQL Query Writing for reporting … data manipulation and investigation Advanced Windows Server Operating System understanding – Domain Controllers, Active Directory, DNS, Server Manager etc. Understanding of ITIL best practices for customer support Basic understanding of networking principals Software troubleshooting and problem-solving skills What we consider as an advantage: Relevant BSc degree in Business Information’s Systems, Computer Science AWS Experience – Mainly interacting with S3 More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

German speaking Technical Support Specialist We are currently looking for a German speaking Technical Support Specialist for our client, which is one of the world's leading providers of enterprise mobility management (EMM) solutions, for their UK office in Birmingham. You are an educated professional at an early stage of your career. You have a great … and you are willing to learn, then this position offers numerous growth opportunities and a long-lasting career for you. Responsibilities Provide telephone and email based post-sales technical support for our software products Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution. Work proactively to update customers by reporting progress regarding … Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Outstanding verbal and written communication skills in English Apply now Position: German speaking Technical Support Specialist Last Name First Name Email Phone Your Message Upload your CV Accepted file types: PDF, DOC, DOCX, ODT, ZIP Maximum file size: 5 MB #J-18808-Ljbffr More ❯

RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on IT Support Specialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: Youll be … providing essential first and second-line technical support across the business, helping employees resolve a range of IT issuesfrom setting up equipment to troubleshooting network problems. What Youll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and phones Managing user accounts … Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What Were Looking For: 1 years of experience in a similar IT support role Good knowledge of Windows 10/11, Office 365, and common IT tools Clear communicator with a strong customer-service mindset Organised, self-motivated, and able to prioritise More ❯

leading brands including Morrisons, One Stop, Coop Denmark and Waitrose as well as many more global retailers. About the Role We are now looking for a full-time Technical Support Specialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base. What you’ll bring to the table: Fluent written and verbal English. Minimum 2 years of Application or Internal IT Support experience or Application Support experience. Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others). SQL Query Writing for … pay, 8 weeks at 80% pay and another 8 weeks at 60% pay. At RELEX we offer an Employee Assistance Programme (EAP) with different services included. Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment. More ❯

Application Support Specialist - Global Banking & Markets - Birmingham - Associate location_on Birmingham, West Midlands, England, United Kingdom TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and More ❯

TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and … identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB: Practical use of More ❯

Social network you want to login/join with: Technical Support Specialist, royal leamington spa col-narrow-left Client: Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Technical Support Specialist Location: Nuneaton (Office-Based) Monday … + Bonus - £25k-£30k base (plus commission) Powered by Ador Talent – Where Talent Meets Opportunity Are you ready to step into a dynamic role that combines customer interaction, technical support, and a real impact in the healthcare industry? Ador Talent is proudly partnering with a leading supplier of point-of-care diagnostics and OTC health solutions across the UK. … As part of a globally recognised healthcare group, our client is revolutionising preventive medicine and community healthcare. They’re on the lookout for a Technical Support Specialist to join their growing team in Nuneaton. About the Role As a Technical Support Specialist , you’ll be the go-to expert for all things technical. From running laboratory More ❯

+ Bonus - £25k-£30k base (plus commission) Powered by Ador Talent – Where Talent Meets Opportunity Are you ready to step into a dynamic role that combines customer interaction, technical support, and a real impact in the healthcare industry? Ador Talent is proudly partnering with a leading supplier of point-of-care diagnostics and OTC health solutions across the UK. … As part of a globally recognised healthcare group, our client is revolutionising preventive medicine and community healthcare. They’re on the lookout for a Technical Support Specialist to join their growing team in Nuneaton. About the Role As a Technical Support Specialist , you’ll be the go-to expert for all things technical. From running laboratory … focused. Key Responsibilities: Oversee day-to-day lab activities, including Internal and External Quality Controls. Deliver structured training to healthcare professionals both online and in-person. Provide responsive technical support via phone, MS Teams, and email. Use SAP ticketing systems to manage and resolve customer queries. Develop SOPs, guides, presentations, and documentation. Assist in quality assurance testing and audit More ❯

Paynt Market Harborough, England, United Kingdom Technical Support Specialist Paynt Market Harborough, England, United Kingdom 3 weeks ago Be among the first 25 applicants Direct message the job poster from Paynt Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and … push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e More ❯

push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e … maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate complex issues to higher-level support or IT teams while ensuring clear and concise information. Collaborate closely with cross-functional teams, including sales, account management and compliance, to address customer needs and concerns. Identify and More ❯

Social network you want to login/join with: Information Technology Support Specialist, west bromwich col-narrow-left Client: Genium Selection Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Vacancy: IT Support Analyst Hybrid working: Office 3 days each week Our … client is a very successful UK design, engineering and manufacturing company exporting its specialist products globally. Its investment in research & development and in state-of-the-art facilities means it continuously offers technologically advanced solutions to its customers in an ever-advancing world. As the IT Support Specialist, you’ll join the small IT team where you … will provide broad and varied support to the IT users in this collaborative environment. The team provides desktop and ERP/Epicor support with the assistance of third-party suppliers. You’ll have the opportunity to develop your expertise further by learning from highly experience IT team members. As IT support specialist your role will be More ❯

3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team … working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and More ❯

to login/join with: To assist in the effective account management of Everything Tech Group's customers by providing excellent customer service, alongside providing a high level of support to our Sales and Technical Teams. Answering inbound sales queries and responding to requests from the technical support team, our Sales and Business Support Specialist will … sales team . They will be responsible for ensuring all systems are up to date with accurate information and assisting with sales order processing and billing queries. Our Sales Specialist will contribute to the wider Sales Team helping to achieve increased revenue by assisting with gathering pricing for larger proposals that are being worked on and will support … detail to enable them to undertake sales administration duties, ensuring revenues and customer contracts are recorded and processed consistently and accurately. Joining an energetic and vibrant Team, our Sales Support Specialist will also be a positive and active member of Everything Tech Group with the ability to develop positive relationships across all departments. Key Tasks and Responsibilities Dealing More ❯

Social network you want to login/join with: UK Technical Support Specialist, birmingham col-narrow-left Client: Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Changan Automobile, one of the world’s leading automotive manufacturers from China, brings … Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced Technical Support Specialist to support the setup of technical excellence for the UK. Extensive knowledge required of total vehicle systems including powertrain, electrical and diagnostics; fault finding techniques, problem … and appropriate escalation levels. Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the Technical Support Specialist, you’ll have the unique opportunity to use your technical expertise and skills to shape the Changan business in the UK. Providing technical support to the More ❯

innovator revolutionising recruitment with a flexible, user-friendly, AI-enhanced applicant tracking system that simplifies hiring from job adverts to onboarding. Were looking for a thoughtful, people-focused Client Support Specialist to join our friendly team, building strong relationships with our business clients and helping them get the very best out of our platform. If you love building … relationships, providing top-notch support, and making a genuine difference to the people you support, this role is for you! What Youll Do Working closely with our Head of Customer Services, youll be a trusted guide for our business clients, helping them navigate our user-friendly platform with ease. By building strong relationships and conducting regular check-ins … youll ensure our clients feel supported and confident. Providing timely, friendly support via CRM, phone, and email, answering questions about platform features, workflows, and configurations. Delivering short, engaging training sessions for Hiring Managers and HR teams to boost their confidence. Building trusted relationships through regular check-ins, offering guidance on recruitment best practices to enhance client success. Collaborating with More ❯

Application Support Specialist (Acturis) Location : Towcester Remote : 4 days remote/1 day on-site Salary : Up to £55,000 Are you an experienced Application Support Specialist looking for your next challenge in the insurance domain? We're seeking a proactive and skilled professional to provide technical support for the Acturis platform at a global … insurance business based in Towcester. About the Role This hands-on position involves delivering expert technical support and configuration for key business systems, primarily Acturis. While user administration is part of the role, we're looking for someone who can go beyond that - diving deep into technical configurations, ensuring seamless operations, and driving system improvements. You'll also collaborate … closely with other teams and interact with end-users to resolve support issues effectively. Skills & Experience 4+ years of experience in technical or business systems support roles. Strong knowledge of the Acturis platform, including configuration and customisation. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical More ❯

Application Support Specialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Specialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £35,000 to £40,000 per More ❯

Join to apply for the Product Support Specialist role at Hockey Moves International R . Support clients by providing technical service, installation assistance, and field support within the UK and Ireland, ensuring customer satisfaction and supporting business goals. Key Responsibilities Provide on-site technical support and solutions to clients. Prioritize visits, coordinate schedules, and complete … visit reports. Maintain professional customer relations. Assist in technical training and exhibitions. Train engineers and operators onsite. Support the Technical Help Desk and cover for staff absences. Review and update client database and communicate with key customers. Participate in training and personal development planning. Perform other duties as assigned by the Technical Manager. Qualifications & Experience 5 GCSEs (A-C … all levels. Proficiency in Microsoft Office, Salesforce, and technical databases. Strong planning and time management skills. Additional Details Seniority Level: Entry level Employment Type: Full-time Job Function: Technical Support Industry: Vending and HoReCa Equipment #J-18808-Ljbffr More ❯

Application Support Specialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Specialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £35,000 to £40,000 per More ❯

Medical Devices Support Specialist- Warwick Join to apply for the Medical Devices Support Specialist- Warwick role at KARL STORZ Medical Devices Support Specialist- Warwick 2 days ago Be among the first 25 applicants Join to apply for the Medical Devices Support Specialist- Warwick role at KARL STORZ Get AI-powered advice on … The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality … jobs in all our corporate locations. The Role To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for an Onsite Endoscopic Specialist based in Warwick. The primary responsibility of this role is to provide on-site, hands-on client support for KARL STORZ medical devices (including endoscopes, instruments, and video equipment) at assigned hospitals or More ❯

We're hiring: Digital Transformation Support Specialist🌟 📍 Location: Hybrid (Office & Remote Working) 💼 6 Month FTC | Competitive salary and benefits 🚀 Join Our Technology Transformation! We're seeking a compassionate technology champion to guide our users through the adoption of modern cloud platforms. You'll be instrumental in a strategic transformation involving Microsoft 365 suite expansion, new collaboration tools, and … enterprise applications that will revolutionise how our users work. 🛠️ What You’ll Do: Support staff during the rollout phase of cutting-edge solutions Build clear guides for users to follow Work with engineers and vendors to troubleshoot issues across multiple platforms Get involved in early onboarding phases of new technology to help shape the user experience. 🎯 What We Need More ❯

We're hiring: Digital Transformation Support Specialist Location: Hybrid (Office & Remote Working) 6 Month FTC | Competitive salary and benefits Join Our Technology Transformation! We're seeking a compassionate technology champion to guide our users through the adoption of modern cloud platforms. You'll be instrumental in a strategic transformation involving Microsoft 365 suite expansion, new collaboration tools, and … enterprise applications that will revolutionise how our users work. ️ What You’ll Do: Support staff during the rollout phase of cutting-edge solutions Build clear guides for users to follow Work with engineers and vendors to troubleshoot issues across multiple platforms Get involved in early onboarding phases of new technology to help shape the user experience. What We Need More ❯