IT Support Team Lead - Infra & Applications - Leeds - Tech Services Firm - £35k - REF 488
- Location
- Leeds, England, United Kingdom
Reporting to the service delivery manager the role will lead the day to day activities of the Desktop and Applications support team in line with recognised standards on a global basis, achieving agreed SLA’s and KPIs. Daily supervision of the Desktop and Applications support team … Microsoft Desktop Support Applications Support Systems administration Troubleshooting skills Excellent customer service Demonstrable team senior analyst and/or team leader experience of an ITIL-aligned Service Desk/Applications support team. Strong communication skills through being able to articulate technical matters at the right ...