16 of 16 Technical Support Analyst Jobs in the UK excluding London

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

health care, manufacturing, construction, financial services, transport, and hospitality. Our services include IT infrastructure, management, consultancy, cloud services, and security. Our team has extensive experience in IT management and support, storage and data protection, cyber security, and Microsoft 365, ensuring robust and reliable solutions for our clients. Salary Bracket £22,000 - £27,000 (Depending on experience) The number one … goal of everyone in our team is to make our clients exceptionally happy. The Technical Support Analyst plays an important role in making sure that happens. The Technical Support Analyst handles the first level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make … sure that the issued is handled quickly and the client is informed of what to expect every step of the way. When help is needed the Technical Support Analyst can get help from or escalate issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a More ❯

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯

Job summary You will be part of the Software Development team within the Digital, Data and Technology directorate and will have a range of technical responsibilities, working collaboratively within small multidisciplinary teams. ABUHB recognises now more than ever, that digital technology has become fundamental to the way we live our lives and to the health and care of our … population and through this recognition, have developed the ABUHB Digital Strategy - Transformation through Digital. The Lead Technical Support Analyst is a new position and presents an exciting opportunity for the person with the right skills, experience and aptitude to shape this role. This is an office-based position in South Wales. Flexible working options can be discussed … in line with the Health Board's flexible working policy. Main duties of the job Your main responsibilities will be: Lead and manage the technical support team to ensure timely and effective resolution of software application issues. Oversee daily operations and provide advanced troubleshooting for software application issues, both functional and non-functional. Manage deployment processes, release management More ❯

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯

Technical Support Engineer and data analyst Vacancy Title: Technical Support Engineer and data analyst Vacancy Title: Technical Support Engineer and data analyst Contract Type: Permanent Location: Accrington Industry: Mechanical & Electrical Engineering Salary: Competitive Start Date: 2023-10-31 REF: J922237 Contact Name: Jack Elliott Contact Email: Jack.elliott@russell-taylor.co.uk Vacancy Published … over 1 year ago Technical Data Analyst & Support Engineer Rossendale (North west based) About the company: -Our client is a global leading OEM for condition monitoring products. -They offer an extensive product range, from high-tech portable instruments to powerful online systems and comprehensive software to meet the needs of any maintenance organization. Cost-effective and complete … Company Bonus -Company Vehicle -Laptop & Phone -International Travel Hours: -Full Time Office & Field Based - Occasional weekend work, -international travel and some overnight stays Quick overview of the role: The Technical Support Engineer role will be directly responsible to the Technical Director. The successful applicant will be responsible for management of remote and site based vibration data analysis More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £280 - 300 per day We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as the site is only really accessible by car and the role … is onsite 5 days per week. You will be joining a team that have some good technical experience and need someone with strong M365 experience, networking and Endpoint but also someone that really understands processes and process improvement. This role is delivering a brilliant customer service to the internal stakeholders, so you'll need to be the face of … the business have experienced the solutions that are in place and sometimes imperfect and need resolutions so someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is More ❯

you are You believe in a customer-focused company and want to be part of a team that provides world-class customer experiences. By ‘Going the extra mile’ you support your team to produce high-quality results to ensure our customers are safe. Innovation is part of your DNA and drives you to find solutions to everyday challenges. You … attitude and desire to contribute to Blackline Safety’s success in every detail of your day. What you do Plans, coordinates, and travels to customer locations to assist with technical site planning and problem analysis. Distributor/reseller training both in-house and remotely throughout Europe and the UK. On-site installation and configuration of systems, Celfi/Beacons …/Dock installation, and associated Blackline product. Supporting our European and UK customers with site surveys and deployment of products. Provides technical expertise, guidance and escalation support to our first level Technical Support Analysts globally. Responds to technical support trouble requests pertaining to hardware, software, firmware, and network connectivity to meet department service levels. More ❯

Make your mark at the world's largest HVAC company Daikin Applied is seeking a full-time Technical Response Center Analyst II Controls to provide prompt, accurate technical advice to sales representatives, customers and service groups regarding the application, operation and maintenance of HVAC equipment. Generates and manages casework through SalesForce.com CRM. Promotes the collection, fabrication and … retention of technical resources. Encourages exceptional product quality in design, manufacturing, application and service. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Remote US What you will do: Manages large amounts of incoming calls and emails Promptly and accurately enters all incoming requests within Salesforce CRM. Maintains … Other duties as assigned What's in it for you: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Minimum Qualifications: High School diploma 5+ years HVAC More ❯

AI Support Engineer | Computer Vision | Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We’re looking for a Technical Support Engineer/Systems Analyst to play a key role in the success of AI-powered systems deployed across global retail environments. This is a fantastic … opportunity to join an innovative and collaborative team at the forefront of transforming retail operations. If you enjoy diving deep into technical challenges, working closely with customers, and driving meaningful change, we want to hear from you. 🧠 What You’ll Be Doing: Handle escalated support queries from customers Troubleshoot complex issues and ensure resolution or appropriate escalation Analyse … and AI metadata to investigate system anomalies Create detailed reports on system performance Help shape future system enhancements and boost customer satisfaction ✅ What You’ll Bring: Experience in a technical support or analyst role, ideally with AI or software systems Confidence in dealing with customers and translating complex issues into simple terms Ability to analyse structured/ More ❯

This role is suitable for an individual with SaaS experience in a similar role including Customer Support, IT Support, Technical Support, 1 st Line Support, 2 nd Line Support. Location: Hybrid working role - 4 days office based in our Redditch offices (B98 9NR) Salary: Up to £26,000 Enhance your technical knowledge by working … on our inhouse software, gaining hands-on technical experience. Work closely with our developers, QA testers, networking team and more! Take advantage of our TelXLerator scheme giving you an excellent opportunity for development and career progression into teams such as Tech Ops (Networking) and QA. We are currently looking for a Technical Support Analyst to join … our Partner Support team where you will act as the technical point of contact for our partners when their first line support is unable to resolve errors, faults and bugs in our live software. If you are passionate about delivering customer service excellence, this role is for you! You will; Provide support to our customers and More ❯

Technical Applications Support Analyst - Electronic Execution Services – AVP – Belfast Job Purpose: We are seeking a highly motivated candidate to join the EES (Electronic Execution Services) team, supporting Citi’s Futures, Clearing and FXPB (FCX) businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on … centers in Asia Pacific, Europe and North America. The candidate will work closely with colleagues in other regions to ensure the successful operation as a global function. Key Responsibilities: Support Capability Provide a world class support service to a geographically diverse user base Develop expertise in the relationships between clients, sales and technology teams Collaborate effectively with colleagues … impact of implemented processes/initiatives and recommend changes/enhancements, if any Business Develop in-depth knowledge of the fundamentals of Futures/Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Knowledge/Experience: Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front More ❯