26 to 50 of 73 Technical Support Jobs in Wales

Remote Senior Technical Support Specialist- UK

Location
Chepstow, Monmouthshire, United Kingdom
frontier of what Agentic AI can do in production we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Employment Type: Full-time/Remote Ema is building the world s first Universal AI Employee a production-grade agentic … They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems ...

Remote Senior Technical Support Specialist- UK

Location
Abertillery, Glamorgan, United Kingdom
frontier of what Agentic AI can do in production we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Employment Type: Full-time/Remote Ema is building the world s first Universal AI Employee a production-grade agentic … They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems ...

Remote Senior Technical Support Specialist- UK

Location
Burry Port, Carmarthenshire, United Kingdom
frontier of what Agentic AI can do in production we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Employment Type: Full-time/Remote Ema is building the world s first Universal AI Employee a production-grade agentic … They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems ...

Operational & Technical Support Officer

Hiring Organisation
Natural Resources Wales
Location
Swansea, Neath Port Talbot, Wales, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£30,000
role We are looking for a proactive and organised Operational and Technical Support Officer to play a key role in supporting Natural Resources Wales' (NRW) environmental monitoring programmes and incident response activities. Working closely with NRW Analytical Services and field sampling teams, you will provide technical, logistical … operational support to ensure the effective delivery of monitoring and enforcement work. You will help maintain compliance with Quality Management Systems, legal Chain of Custody requirements and Health and Safety standards, ensuring environmental samples and data are managed accurately and efficiently. The role includes supporting laboratory operations, coordinating sample ...

Remote 2nd line Technical Support Advisor OOH

Hiring Organisation
Focus Group
Location
Conwy, United Kingdom
Description Out of Hours 2nd Line Technical Support Specialist Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off | 7pm - 7am | Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer service? Join … Hours team and help keep our customers connected and supported when they need us most. What You'll Do Provide 1st and 2nd line support across IT, telecoms and connectivity services. Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Manage incidents, service requests ...

Remote 2nd line Technical Support Advisor OOH

Location
Usk, Monmouthshire, United Kingdom
Description Out of Hours 2nd Line Technical Support Specialist Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off 7pm - 7am Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer service? Join … Hours team and help keep our customers connected and supported when they need us most. What You'll Do Provide 1st and 2nd line support across IT, telecoms and connectivity services. Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Manage incidents, service requests ...

Remote 2nd line Technical Support Advisor OOH

Location
Burry Port, Carmarthenshire, United Kingdom
Description Out of Hours 2nd Line Technical Support Specialist Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off 7pm - 7am Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer service? Join … Hours team and help keep our customers connected and supported when they need us most. What You'll Do Provide 1st and 2nd line support across IT, telecoms and connectivity services. Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Manage incidents, service requests ...

Remote Senior Technical Support Specialist- UK

Hiring Organisation
Ema
Location
Bridgend, United Kingdom
frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building … critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists ...

Remote Senior Technical Support Specialist- UK

Hiring Organisation
Ema
Location
Flintshire, United Kingdom
frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building … critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists ...

Remote Technical Support Engineer (L2)

Location
Brynteg, Denbighshire, United Kingdom
developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. … business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Responsibilities: Customer Support and Problem Resolution Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. ...

Remote Technical Support Engineer (L2)

Hiring Organisation
Runpod
Location
Llanelli, Carmarthenshire, UK
Employment Type
Full-time
developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you'll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. … business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Responsibilities: Customer Support and Problem Resolution Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. ...

Remote Technical Support Engineer (L2)

Hiring Organisation
Runpod
Location
Narberth, Pembrokeshire, UK
Employment Type
Full-time
developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you'll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. … business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Responsibilities: Customer Support and Problem Resolution Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. ...

Remote Technical Support Engineer (L2)

Location
Merthyr Tydfil, Glamorgan, United Kingdom
developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. … business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Responsibilities: Customer Support and Problem Resolution Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. ...

Technical Support Team Manager

Location
Cardiff, Wales, United Kingdom
## Technical Support Team ManagerApply: Cardiff: Full time: Posted Today: R118281Are you passionate about leading high-performing teams and delivering exceptional customer experiences Do you enjoy driving operational excellence, continuous improvement, and building strong relationships across a business? **About the Business**LexisNexis Risk Solutions is the essential partner … Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/**About the Team**The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers ...

Remote Technical Support Engineer (L2)

Location
Abertillery, Glamorgan, United Kingdom
remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. As a Technical Support Analyst (L2), you ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. … weekends as per business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Deliver support through multiple channels, including email, phone, chat, and video calls (e.g., Troubleshoot and resolve critical or complex technical issues escalated by customers, including ...

Technical Support Specialist

Hiring Organisation
Mobiltex
Location
Newport, Gwent, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 Annual
Technical Support Specialist Newport, Wales Hybrid Working Full Time £45,500-£49,500 per annum Mobiltex is an IIoT and software company delivering remote monitoring and software solutions that help maintain pipeline health for industries delivering critical services. Their solutions target real-time corrosion prevention, gas pressure management ...

Operational & Technical Support Officer

Hiring Organisation
Natural Resources Wales
Location
Swansea, Neath Port Talbot, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
role We are looking for a proactive and organised Operational and Technical Support Officer to play a key role in supporting Natural Resources Wales' (NRW) environmental monitoring programmes and incident response activities. Working closely with NRW Analytical Services and field sampling teams, you will provide technical, logistical … operational support to ensure the effective delivery of click apply for full job details ...

Remote Technical Support Analyst (Nights)

Hiring Organisation
Resonate
Location
Ystradgynlais, Powys, UK
Employment Type
Full-time
turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices … technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build ...

Remote Technical Support Analyst (Nights)

Hiring Organisation
Resonate
Location
Swansea, United Kingdom
turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices … technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build ...

Remote Technical Support Analyst (Nights)

Location
Treorchy, Glamorgan, United Kingdom
turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices … technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build ...

Remote Technical Support Analyst (Nights)

Hiring Organisation
Resonate
Location
Merthyr tydfil, United Kingdom
turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices … technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build ...

Remote Technical Support Analyst (Nights)

Location
Wrexham, Denbighshire, United Kingdom
turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices … technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build ...

Remote Technical Support Agent - UK

Hiring Organisation
Tapcart
Location
Porthcawl, Bridgend, UK
Employment Type
Full-time
talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake, and other top VCs. Profitable and growing. This is our first support hire in the UK. Today our European merchants wait until California wakes up. You're the fix for that, and you'll shape … build support around you. If you want a place where you own real outcomes, not just a queue, you'll fit in. Why join Tapcart when you have a sea of other options? You'd rather be the person who solves it than the person who routes it. ...

Remote Technical Support Agent - UK

Hiring Organisation
Tapcart
Location
Lampeter, Ceredigion, UK
Employment Type
Full-time
talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake, and other top VCs. Profitable and growing. This is our first support hire in the UK. Today our European merchants wait until California wakes up. You're the fix for that, and you'll shape … build support around you. If you want a place where you own real outcomes, not just a queue, you'll fit in. Why join Tapcart when you have a sea of other options? You'd rather be the person who solves it than the person who routes it. ...

Remote Technical Support Agent - UK

Hiring Organisation
Tapcart
Location
Llanfairpwllgwyngyll, Isle of Anglesey, UK
Employment Type
Full-time
talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake, and other top VCs. Profitable and growing. This is our first support hire in the UK. Today our European merchants wait until California wakes up. You're the fix for that, and you'll shape … build support around you. If you want a place where you own real outcomes, not just a queue, you'll fit in. Why join Tapcart when you have a sea of other options? You'd rather be the person who solves it than the person who routes it. ...