Technical Support Jobs in the UK excluding London

1 to 25 of 136 Technical Support Jobs in the UK excluding London

Technical Support Engineer Drainage Systems

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Mitchell Maguire
Technical Support Engineer Drainage Systems Job Title: Technical Support Engineer Drainage Systems Job Reference Number: 355398-2849-25246 Industry Sector: Technical Support, Technical Advisor, Technical Engineer, Sales, Engineer, Sales Engineer, Estimator, Estimating, Estimates, Water Pump Systems, Clean Water Pumps, Pumps, Water Industry, Water Pump Stations, Submersible Pump Stations, Water Hygiene, Precast Concrete … Pumps, Sub-Contractor, Main Contractors, Housebuilders Location: Hemel Hempstead Remuneration: £32,000 - £35,000 + £2,000 bonus Benefits: NEST pension, 21 days annual leave The role of the Technical Support Engineer Drainage Systems will involve: Technical Support Engineer position dealing with the service and installation for a range of drainage pump solutions Provide technical … tender submissions Collaborate with engineering and service teams to ensure client needs are met Proactively identify new business opportunities and grow existing accounts The ideal applicant will be a Technical Support Engineer Drainage Systems with: Must have technical, estimating or engineering experience within the pumps, heating, ventilation, wastewater, sewage, mechanical or related market sector Ideally will have More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Desk Engineer

Guildford, Surrey, South East, United Kingdom
ACS Performance
Technical Helpdesk Engineer - Heating & Plumbing Sector Location: UK & Ireland Support We're recruiting on behalf of a leading heating and hot water solutions provider, looking for an experienced Technical Helpdesk Engineer to join their support team. This role is ideal for someone with a background in heating, plumbing , or boiler systems who thrives in a problem … solving and customer-facing environment. Key Responsibilities: Provide remote technical support via phone and email to customers, installers, and field engineers. Troubleshoot issues with domestic boilers and hot water products - pre- and post-sales. Process warranty claims and engineer dispatches using internal systems. Manage product registrations, customer documentation, and maintain data accuracy in line with sustainability policies. Resolve … technical complaints and warranty-related enquiries. Support promotional activities and ensure accurate CRM/system data. Participate in Saturday support rota and attend occasional training or events. What We're Looking For: Strong technical knowledge in boilers or heating systems - ideally 5+ years' experience. Background in technical support or field service within the plumbing More ❯
Employment Type: Permanent
Posted:

Technical Support Engineer - Fire Safety Systems

Manchester, Baguley, United Kingdom
Applause IT Recruitment Ltd
Technical Support Engineer - Fire Safety Systems Manchester | up to £40,000 + Benefits | Full Time, Permanent Applause IT are offering an opportunity for a Technical Support Engineer with experience in fire safety systems to join a growing technical team at a market-leading security and life safety solutions provider. As demand grows for their fire … product range, this newly created position sits at the core of their expanding support division, providing office-based support to customers and engineers across the UK. If you're from a field engineering background or already in technical support for fire systems and looking to broaden your product knowledge and career path, this could be the … ideal next step. About the Role This role sits within a growing national technical support team, now operating seamlessly across two locations. With the business evolving into a single, unified technical centre of excellence, this position offers the chance to contribute to a true one-stop-shop security platform. Initially focused on fire safety systems, you'll More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Benefits
Posted:

Technical Support Engineer

Leighton Buzzard, Bedfordshire, United Kingdom
SER Limited
Technical Support Engineer Packaging Machinery Location: Leighton Buzzard Salary: £40,000 £45,000 + 7 14% Pension + 20 Days Holiday + Death in Service Hours: Monday to Friday, 8:30am 5:00pm About the Company Our client is a global packaging machinery distributor employing over 2,000 people worldwide with a turnover exceeding £450 million. Their UK … operation, based in Leighton Buzzard, employs 30 staff and generates £20 million in annual revenue. Due to continued growth and increasing demand, they are seeking an additional Technical Support Engineer to join their expanding technical support team. The Role As a Technical Support Engineer, you will provide remote and on-site technical support … to customers across the UK, resolving engineering issues related to capital packaging equipment. You ll act as the key link between UK customers and overseas OEM partners, ensuring that technical issues are diagnosed, documented, and resolved efficiently. Key Responsibilities Provide technical and engineering support to customers for capital packaging machinery issues. Raise and manage technical support More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted:

Technical Support Engineer

Leighton Buzzard, Bedfordshire, South East, United Kingdom
SER (Staffing) Ltd
Technical Support Engineer – Packaging Machinery Location: Leighton Buzzard Salary: £40,000 – £45,000 + 7–14% Pension + 20 Days Holiday + Death in Service Hours: Monday to Friday, 8:30am – 5:00pm About the Company Our client is a global packaging machinery distributor employing over 2,000 people worldwide with a turnover exceeding £450 million. Their UK … operation, based in Leighton Buzzard, employs 30 staff and generates £20 million in annual revenue. Due to continued growth and increasing demand, they are seeking an additional Technical Support Engineer to join their expanding technical support team. The Role As a Technical Support Engineer, you will provide remote and on-site technical support … to customers across the UK, resolving engineering issues related to capital packaging equipment. You'll act as the key link between UK customers and overseas OEM partners, ensuring that technical issues are diagnosed, documented, and resolved efficiently. Key Responsibilities Provide technical and engineering support to customers for capital packaging machinery issues. Raise and manage technical support More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Technical Support Engineer

Shepperton, Surrey, South East, United Kingdom
Verto People
Applications Engineer/Technical Support Engineer/Project Engineer required to join a global, leading HVAC/automation manufacturer. The Applications Engineer/Technical Support Engineer/Project Engineer will be responsible for supporting clients with technical queries, providing internal sales support as well as attending site to undertake technical surveys focusing on … products within the HVAC/automation scope including sensors, flow meters, actuators, valves. This Applications Engineer/Technical Support Engineer/Project Engineer will be coming from a strong technical background across the HVAC, controls and/or automation sectors. You will also need to be able to offer capabilities including take-offs, sizing schedules and tender … assistance. The position is office-based in Shepperton. Package £40,000-£50,000 Company bonus scheme Enhanced Pension contribution 25 days holiday annually, excluding bank holidays Applications Engineer/Technical Support Engineer/Project Engineer Role Provide sales support focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves Undertake technical More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Senior Technical Support Engineer

Brecon, Powys, Wales, United Kingdom
Sanderson Recruitment
Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer … Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver … VoIP etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Technical Support Engineer IoT Devices

Hayes, Middlesex, England, United Kingdom
Ernest Gordon Recruitment Limited
Technical Support Engineer (IoT Devices)£38,000 - £43,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionHayes, London Are you a Technical Support Engineer or Service Engineer looking for an office based role working on IoT devises in a cross-functional and collaborative R&D environment? Do you want to be recognised … as a technical expert, with occasional travel to site internationally? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support Engineer … and developed. Occasionally, perhaps twice a year, you'll be traveling all across the globe to fault-find and fix equipment on customer sites. This role would suit a Technical Support Engineer or Service Engineer looking for an office based role with occasional international travel within a R&D environment where you will be recognised as a technical More ❯
Employment Type: Full-Time
Salary: £38,000 - £43,000 per annum
Posted:

Field Technical Support Specialist

Lancashire, England, United Kingdom
4Square Recruitment Ltd
Field Technical Support Specialist Location: Field-based (UK) Department: ICT Services – Service & Support Reports to: Regional Service Manager About the Role We’re looking for a skilled and customer-focused Field Technical Support Specialist to deliver high-quality technical support and maintenance to clients across our service network. This is a hands-on … role requiring strong diagnostic ability, excellent interpersonal skills, and a passion for providing first-class customer service in the field. Key Responsibilities Provide professional technical support to assigned accounts within agreed service levels. Investigate, diagnose, and resolve equipment and system faults efficiently. Perform installations, maintenance, and updates as required to ensure optimal device performance. Support colleagues during … installations, peak workloads, and absences. Log and maintain accurate service records within the call-logging system. Identify and escalate recurring issues to support proactive problem management. Share technical expertise and best practices with team members. Build and maintain strong relationships with customers and stakeholders. Maintain field stock at prescribed levels and ensure cost-effective stock usage. Attend training More ❯
Employment Type: Full-Time
Salary: £30,000 - £33,000 per annum
Posted:

Technical Support Engineer - Electrical

Milton Keynes, Buckinghamshire, South East, United Kingdom
Technical Futures
Technical Support Engineer (Electrical) High-Tech Engineering Buckinghamshire - Generous Package. A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will play a key role within the European Technical Centre of an established Technology Company. Competitive salary package on offer. Qualified to a minimum of HNC/… HND level in Electrical/Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Technical Support Engineer role you will enjoy a diverse range of tasks from supporting … customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The ideal Technical Support Engineer will bring: HNC/HND or Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support More ❯
Employment Type: Permanent
Posted:

Lead Technical Support Engineer

Aberdeen, Aberdeenshire, Scotland, United Kingdom
Venatu Recruitment Group
Lead Technical Support Engineer – Build and Lead a New Engineering Team Aberdeen | Circa £55,000 + bonus + offshore uplifts + excellent benefits Monday–Friday, 8am–5pm | Full-time | Office-based with occasional offshore travel Are you ready to take the next step in your engineering career, leading from the front and building a new technical support … an experienced engineer to shape a new team from day one, supporting complex projects across the offshore, marine, and energy sectors. You'll play a key role in delivering technical excellence, managing budgets, ensuring documentation quality, and providing hands-on engineering input both onshore and offshore. What You'll Be Doing as Lead Technical Support Engineer Establish … and lead a small team delivering high-quality technical support and documentation for offshore and onshore engineering projects. Manage and track budgets, costs, forecasts, and project documentation through the full lifecycle. Oversee technical deliverables including procedures, lifting plans, risk assessments, material lists, work packs, and change reports. Conduct and support offshore surveys and project scopes (approx. More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Junior Technical Support Advisor (Tech / Engineering)

Bristol, Avon, South West, United Kingdom
Rise Technical Recruitment Limited
Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting opportunity for … anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely exciting opportunity … are now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Junior Technical Support Advisor (Tech / Engineering)

Bristol, United Kingdom
Rise Technical Recruitment
Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting opportunity for … anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely exciting opportunity … are now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum
Posted:

Technical Support Engineer

Farnborough, Hampshire, England, United Kingdom
Hybrid / WFH Options
Proactive Appointments
Technical Support Engineer – Hybrid Our client is urgently looking for an experienced Technical Support Engineer to join their team based in Farnborough, on a permanent basis. Please note, the role is hybrid, with 3 days per week on-site. You will diagnose and troubleshoot technical issues, install, and configure hardware and software, and provide timely … customer feedback. Alongside the technical aspects, the position requires direct communication with stakeholders, as well as creating written documentation, requiring excellent written and verbal communication skills. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave (and additional leave), pension, casual dress code, enhanced parental leave, flexitime, hybrid working, private medical … insurance, profit sharing, sick pay and many, many more perks! Technical Support Engineer – Key Skills: Proficient in computer networking concepts and troubleshooting techniques Strong background in software troubleshooting and IT support practices Experience with desktop support in a corporate environment Excellent customer service skills with the ability to communicate clearly and effectively Familiarity with multiple technologies More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

3rd Line Technical Support Hybrid

Princes Risborough, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Technical Support Engineer

New Barnet, Barnet, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Asset Resourcing Limited
Technical Support Engineer - 1st/2nd Line - Managed Service Provider Environment Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently … employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - Provision of 1st Line Helpdesk to 2nd Line support - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working … knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence (own vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Technical Support Engineer Intune

Manchester, England, United Kingdom
Hybrid / WFH Options
Client Server
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to … a particular public sector client, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carry out administration … base. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform More ❯
Posted:

Technical Support Engineer Intune

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Client Server Ltd
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to … a particular public sector client, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carry out administration … base. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Technical Support Engineer Intune

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Client Server
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to … a particular public sector client, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carry out administration … base. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform More ❯
Posted:

Technical Support Engineer Intune

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Client Server
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to … a particular public sector client, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carry out administration … base. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform More ❯
Posted:

Head of Technical Support

Desborough, Northamptonshire, United Kingdom
Hybrid / WFH Options
Logistex
Are you an experienced leader with a passion for delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of … engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites … Be part of a company that values safety, integrity, and continuous improvement What will you be doing? Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Technical Support

Kettering, North Northamptonshire, Northamptonshire, United Kingdom
Hybrid / WFH Options
Logistex
Are you an experienced leader with a passion for delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of … engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites … Be part of a company that values safety, integrity, and continuous improvement What will you be doing? Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team More ❯
Employment Type: Permanent
Posted:

Technical Support Engineer II

belfast, antrim, united kingdom
Delinea
push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers. Our ideal candidate is a responsible and motivated self … starter with a desire to learn modern technologies and concepts and solve technical questions. This individual should have significant technical knowledge and understanding of IT, networking, and cyber security concepts, combined with the ability to troubleshoot technical customer issues and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support team manager. Please note: You will be required to be located in Belfast metro What You'll Do Provide post-sale technical support to customers and partners Assess and document reported customer issues Formulate and communicate resolution plans Gather necessary information and resources Investigate and reproduce case scenarios Provide clear customer responses and document corrective actions What More ❯
Posted:

Boiler Technical Support Specialist

Guildford, Surrey, South East, United Kingdom
OPR Ltd
Join Our Team as a Technical Support Desk Engineer ?? Location: Guildford (Office-based) ?? Contract: Full-time, Permanent (PAYE) ?? Salary: £32,000£37,000 + Paid Overtime (Saturday rota) ?? Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer … in a fast-paced environment where your expertise makes a real difference? Join a leading manufacturer in the heating industry and become a key player in delivering top-tier support across the UK and Ireland. ?? What Youll Be Doing As a Technical Support Desk Engineer, youll be the go-to expert for our domestic boiler and hot … water products. Youll provide remote technical support, troubleshoot issues, and guide customers, engineers, and installers to effective solutions. Your day-to-day will include: Handling inbound calls and emails with professionalism and technical know-how Diagnosing faults and offering pre-sales and post-sales support Managing warranty claims and dispatching jobs to engineers Registering products and More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Support Engineer

Bedford, Bedfordshire, United Kingdom
Hernshead Recruitment Ltd
My client are looking for a Technical Support Engineer, as a brand-new addition to their growing Service & Automation Team. You will have proven experience as an engineer working with specialist machinery, alongside an ability to prepare technical documentation and be responsible for customer contact. This role could suit an experienced Commissioning Engineer, with a desire to … skillset in a more office-based and customer centric environment. Similarly, you might be a Service Manager looking for an opportunity to turn your expertise triaging and diagnosing complex technical issues, without the requirement to directly manage a team of your own. This role will bring together the key aspects of Technical Support; you will be the … first point of contact for their clients, triaging technical issues, and providing remote support, whilst also being our subject matter expert, developing technical documentation, and delivering training internally and externally, Key Responsibilities Technical Support Be the first point of contact for clients experiencing technical issues. Provide remote support to customers and field engineers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Technical Support
the UK excluding London
10th Percentile
£26,250
25th Percentile
£28,500
Median
£34,011
75th Percentile
£42,250
90th Percentile
£48,750