Service Designer
- Hiring Organisation
- ECS
- Location
- Watford, Hertfordshire, UK
provider, assisting them with the search for a Service Designer on a contract basis. Key Responsibilities: Lead end-to end service design within a telecommunications environment, focusing on improving customer and network service experiences Design and optimise services across fixed connectivity and mobile network products, ensuring seamless user and technical … Identify and resolve service experience issues across connectivity journeys, from onboarding through to ongoing usage and support Key Skills: Extensive experience working within the telecommunications (Telco) industry Proven expertise as a Senior Service Designer delivering complex, end-to-end service improvements Strong knowledge of fixed connectivity products and underlying infrastructure ...