12 of 12 Trend Analysis Jobs in the UK excluding London

secure, scalable backend services and REST APIs that enable metric consumption and power the user interface Define and validate metric logic, perform exploratory and trend analysis, and translate findings into compelling dashboard narratives that inform engineering decisions Partner with engineering teams, leaders, and stakeholders to align on performance … Demonstrated engineering practices including CI/CD pipeline implementation, automated testing, and code review standards Analytical capability to develop and validate metrics including exploratory analysis, cohort and trend analysis, and anomaly detection and translate results into clear visual narratives Effective communication and stakeholder partnership skills, with ...

ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution. Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans. Ensure accurate and timely production of daily, weekly, and monthly operational reports. Manage service desk budgets, forecasting costs, and identifying … Customer (VoC) programmes to capture qualitative and quantitative feedback. Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification. Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits. Leverage automation, AI, and self-service opportunities ...

Endpoint, Defender for Identity and Defender for Cloud. Key responsibilities Handle security incidents escalated by L1 and L2 analysts, carry out business impact analysis and recommend response actions and escalation paths Perform advanced event and incident analysis, including baselining and trend analysis Conduct intelligence-led threat … remediate threats Give timely advice on response plans based on incident type and severity Oversee daily SOC checklists: log review, management reporting, alert analysis and escalation follow-up Provide oversight, guidance and mentoring to L2 and L3 analysts, and cover SOC Manager duties when they are absent Oversee ...

Thales products. Other duties as assigned Technical Knowledge/Skills & Experience Required Essential: Operating Systems & Infrastructure Strong Linux & Windows Server administration skills System performance analysis (CPU, memory, disk, processes, services) Log analysis and troubleshooting Virtualization platforms (VMware, Hyper-V) Basic cloud exposure (AWS, Azure, GCP) Networking fundamentals …/IP, DNS, routing, NAT, VPN concepts Packet capture and analysis (Wireshark, tcpdump) Load balancer concepts Database Knowledge Strong understanding of databases (Oracle, MSSQL Server, PostgreSQL, DB2, MySQL) SQL query analysis and troubleshooting Database performance fundamentals Understanding of DB connectivity/authentication Replication and HA concepts Security & Compliance ...

management. Coordinate with Tech Bar, endpoint, ServiceNow and resolver teams, retaining clear ownership until the next accountable team accepts the work. Support quality sampling, trend analysis and continual-improvement activity using Service Desk data and user feedback. Skills & Experience Required Typically 3+ years of experience across Service Desk ...

records and improve the visibility of LTQR, QRC, handover and exception-closure status. Develop responsible AI use cases, initially including automated LTQR review, NCR trend analysis and forecast confidence. Lead and develop a multidisciplinary data team, including the Data Engineer, Data Coordinator and package-embedded digital engineers. Promote ...

Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI) activities. Support the transition of new services into operational support. Produce service reports, trend analysis and operational metrics. Maintain service management processes, procedures and knowledge documentation. Work closely with technical teams, suppliers and customer stakeholders. Support service ...

Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI) activities. Support the transition of new services into operational support. Produce service reports, trend analysis and operational metrics. Maintain service management processes, procedures and knowledge documentation. Work closely with technical teams, suppliers and customer stakeholders. Support service ...

What you’ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Flexible approach to work, with the ability to work effectively under pressure and a willingness to take ownership Positive and professional ...

risk, control effectiveness, assurance gaps and remediation status to support informed senior decision-making. Drive greater transparency, comparability and accountability through meaningful assurance measures, trend analysis and decision-quality reporting. Influence the future security operating model by embedding sustainable governance and assurance arrangements that strengthen organisational resilience ...

improvements. What you'll be doing Owning the problem management process, governance framework, backlog, prioritisation and reporting rhythm. Leading structured problem investigations, root cause analysis and corrective action planning for recurring and major incidents. Ensuring problem records clearly capture root causes, contributing factors, business impact, actions, owners, deadlines … looking for Strong experience of ITIL 4 problem management within a complex technology or service environment. Proven capability in structured root cause analysis and causal factor analysis. Experience investigating recurring incidents and major incident outcomes. A strong analytical mindset, with the ability to interpret incident, service performance and monitoring ...

lifecycle, including containment, remediation and post-incident learning. Use threat intelligence to strengthen detection, investigation and response activities. Contribute to threat monitoring, reporting and trend analysis. Tune detection rules and analytics to reduce false positives and improve detection quality. Support continual service improvement across security monitoring and response processes. … SIEM platforms such as QRadar, Microsoft Sentinel or LogRhythm Security Analytics . Experience in incident investigation, triage and escalation. Threat monitoring and response experience. Trend reporting and security analytics. Detection rule tuning and continual service improvement. If you receive suspicious outreach claiming to be from us, please contact ...