101 to 125 of 135 User Research Jobs in the UK

product development lifecycle from initial ideation to release. Continuously evaluate and enhance compliance features based on market trends, regulatory changes (including FCA requirements), and user feedback. Drive innovation within LegalTech and compliance-focused solutions. Requirement Definition and Prioritisation: Lead market research and stakeholder discussions to define product requirements … objectives. Prioritise requirements to balance immediate needs and long-term goals, particularly in regulated and compliance-driven contexts. Feature Design and Specification: Design robust, user-centric features focused on company searches, verification, and broader compliance capabilities. Incorporate regulatory requirements and best practices into feature design, including FCA process considerations. ...

fast-paced eCommerce environment. This is a hands-on role where you’ll design and run A/B tests , using data and user insight to inform product decisions and drive measurable improvements to performance. What You’ll Be Doing Design and execute A/B and multivariate tests … tests Partner with data/BI teams to monitor KPIs and uncover insights Analyse results and present clear, actionable recommendations Work with design and user research to inform hypotheses with user insight Manage and prioritise the experimentation roadmap What We’re Looking For Experience in a Product ...

. The successful candidate will work closely with: UCD professionals Business Analysts Developers Product and delivery teams The role requires strong experience designing accessible, user-centered public services within government environments, with a particular emphasis on interaction design, prototyping, and delivery in the discovery phase . Key Responsibilities Design … iterate accessible, user-centered service interactions Develop and maintain prototypes using the GOV.UK Prototype Kit Collaborate closely with: User Researchers, Content Designers, Business Analysts and Developers Contribute to: Discovery activities, Design workshops, as well as Service mapping and ideation sessions Translate user needs and research insights ...

looking for an experienced Content Designer/UX Writer to join a collaborative, multidisciplinary digital delivery team. In this role, you will use research, data, and user-centred design principles to create clear, accessible, and consistent content across digital products and services. You will work across multiple client … engagements and industries , helping users understand complex processes through well-designed content, while championing User-Centred Design (UCD) as a core delivery practice. This role offers the opportunity to work as the sole UX Writer within agile teams , owning content design decisions while collaborating closely with designers, researchers, developers ...

. Continuously improve high-value journeys (discovery, sign-in, account, payments) with clear targets and fast iteration. Turn insight into action: combine data, user research and editorial context to prioritise what works. Experiment (A/B tests, prototypes, usability sessions) to validate ideas before you scale them. Keep … reach and conversion to active usage Conversion to paid subscription tiers via STV.TV, and subscriber lifetime value Loyalty through returning usage and watch time User satisfaction scores (and qualitative feedback) Operational quality: predictable release cadence, reduced defects, improved performance SKILLS & EXPERIENCE: Essential: You’ve led Agile product delivery ...

support system upgrades, platform changes and migrations, including elements of data migration. This role will also involve supporting SharePoint migration activity, including content mapping, user acceptance testing and working closely with stakeholders to ensure a smooth transition. As a Business Analyst within the Bank, typical role responsibilities include: Requirements … with technical teams to understand and document requirements that support delivery. You will ideally have recent experience supporting SharePoint migration projects, including content mapping, user acceptance testing and stakeholder engagement. You should be comfortable working across multiple projects and adapting to changing priorities, with a practical, hands-on approach ...

that drive customer value and business impact. Key Responsibilities Define and communicate a clear product vision and strategy aligned with business goals. Conduct market research and competitive analysis to identify opportunities and differentiation. Develop 12-month strategic roadmaps with measurable outcomes and prioritisation rationale. Maintain and share product roadmaps … product management tools (Jira, Confluence, Aha!, Miro, Productboard, etc.). Strong analytical mindset, comfortable interpreting data and generating insights. Familiarity with product analytics, user research methods, and experimentation frameworks. This is a full-time, permanent position, working 2 days per week from their offices in Reading. Our client ...

teams, project stakeholders and multidisciplinary specialists. You will guide and coordinate service design activity for the project and may manage or matrix-manage other user-centred design professionals, depending on project needs. You will be working through the entire design and delivery process, from framing problems, understanding, and visualising … their implementation. Principal Accountabilities Lead service design for the special project , defining the design approach, methods and priorities, and ensuring alignment with project goals, user needs and policy intent. Coordinate and guide UCD disciplines (e.g., service design, user research, content design, interaction design, business analysis) working ...

stakeholders Has worked on discoveries and live products/services within the UK public sector Comfortable working in multi-functional teams collaborating with user research, interaction design, service design and product folk Candidates must have right to work in the UK and have excellent written and verbal communication ...

Responsibilities Product & Design Strategy Partner with Product, Engineering, and domain experts to define direction Translate complex workflows into clear experiences Run discovery and user research Design with a focus on outcomes AI Product Design Design interfaces for AI document extraction and analysis Prioritise clarity, trust, and explainability Help ...

points into action, leading interventions when projects require them. You are aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development, deployment). Agile methodology and process. Commercial models and consideration (T&M, FP, etc) as applicable to agencies. ...

lived experience. The mobile app. The core surfaces. The information architecture. The emotional register. Not by inheriting a brief, but by thinking from the user’s life inward. What does it feel like to be someone who wants to be well and doesn’t know where to start? Start … there. Research it. Frame it. Design it. Defend it. → The design system, from scratch. Components, patterns, standards. You will build the foundation that every designer and engineer after you builds on. Decisions made in the first six months will hold at ten times the scale. Overbuild for a future ...

analysis evolve across a growing digital function. The environment is genuinely collaborative and multidisciplinary. You’ll work closely with Product Owners, Delivery Managers, UX, User Research and Technical teams across a broad digital portfolio covering everything from front-end services and websites through to core operational systems … supporting the ongoing development of the BA practice. Projects currently underway include: Large-scale operational systems transformation Improvements to internal workflows and processes User authentication and security enhancements Website UX and navigation improvements Ongoing agile product and service enhancement initiatives They are looking for someone who: Has strong experience ...

architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security assurance, risk and accreditation activities Mentor and support other architects and service designers Essential ...

architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security assurance, risk and accreditation activities Mentor and support other architects and service designers Essential ...

across teams. Cross-team coordination is a key differentiator at this level. Collaborate regularly with product managers, designers, proposition managers, risk, security, pen testers, user researchers, and a Data Engineering team working towards a shared single source of truth. Sprint reviews are attended by senior business leaders, so clear ...

Analyst/AI Product Owner will: Lead AI & automation projects from start to finish, turning manual tasks into efficient processes Analyse performance data and user research to see where AI can add value in business departments to build or buy AI and automation solutions i.e. building ...

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been ...

high-profile central government digital programme. This role focuses on measuring, analysing, and improving service performance using data-driven insight, helping to optimise user journeys and drive continuous service improvement across complex government environments. This is a hands-on analytical role, working closely with product managers, user researchers … Google Sheets (advanced analysis) SQL for data extraction and manipulation Experience working with web analytics tools (e.g. Google Analytics, Adobe Analytics) Strong understanding of user-centred design and digital service optimisation Ability to communicate insights clearly to both technical and non-technical stakeholders Experience working in Agile, multidisciplinary teams ...

partnered with a unique, hugely important organisation whose work touches and impacts a wide range of the population - they are looking for a Senior User Researcher (FTC) to join a hugely impactful internal project. You will be joining an internal UCD team comprised of Service Designers, Product Designers … making by internal stakeholders - the overall goal is to build a modern product, with bringing clarity to complexity considered a key goal. From a Research perspective, this means building a clear understanding of user needs, challenges, and opportunities that will inform the 'to be' solution. ...

September Overview We are looking for an experienced Content Designer to join a high-impact NHS programme. You will be responsible for creating clear, user-centred content that meets GDS standards and works for a diverse range of users in a complex healthcare environment. You will work closely with … multidisciplinary teams including UX designers, researchers, product managers, and developers to ensure content is accessible, consistent, and aligned to user needs throughout the delivery lifecycle. Key Responsibilities Design and deliver clear, accessible content across digital NHS services and products Apply GDS content design principles and the NHS content style ...

programs. In this role, you will be responsible for supporting both the Business Change and Technology workstreams by producing collateral such as diagrams and user stories to contribute to the overall delivery of the solution. Responsibilities: Domain expertise: Possess a deep understanding of the banking and financial industry, including … design, build and QA of the solution to deliver the documented business processes. UI Development with UCD led approach: Support the business, User Researchers, designers, and developers to capture the requirements to enhance overall user experience. Data Flows: Analyse and map data flows within the organisation, identify bottlenecks ...

Service Designer – Hybrid Working (Public Sector, SC‐Eligible ) This role sits within a specialist digital consultancy delivering user‐centred services across the UK public sector. You will help shape and improve complex services that impact millions of people, working in multidisciplinary teams and contributing to meaningful transformation. Key Requirements … beta and live phases • Map current and future‐state services, identifying opportunities for improvement • Facilitate workshops, co‐design sessions and stakeholder engagement • Collaborate with user researchers, business analysts, product managers and interaction designers • Produce service blueprints, journey maps, prototypes and evidence‐based recommendations • Ensure services align with GDS standards ...

week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design … plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ...

week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design … plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ...