Remote Customer Support (SaaS)
- Hiring Organisation
- Zero Surplus
- Location
- Oxford, Oxfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 32,000 - 38,000 Annual
issues Support product development by testing features and sharing customer feedback Identify trends in customer questions and proactively communicate insights to the team Requirements Strong passion for helping people High emotional intelligence Excellent analytical and logical thinking skills Exceptional written English, with clarity and precision Strong … detail Ability to work independently in a remote environment Comfort with learning and using new software tools Work Environment & Benefits Fully remote, distributed team with a long-standing remote-first culture Collaborative, supportive and highly autonomous work environment Flexible scheduling with an emphasis on team ...