26 to 50 of 62 WFM Jobs in the UK

contact centre platform integrations (e.g. CRM integrations). Knowledge of IT service management practices (incident, problem, change and release management Knowledge of contact centre workforce management, reporting tooling and outbound diallers Experience (what you have done) Experience supporting and/or managing business-critical telephony applications or unified communications platforms ...

owned software solutions business to appoint a Managing Director as they embark on their next phase of growth and expansion. Operating within the mobile workforce management and field service technology sector, our client has built a strong reputation for delivering innovative cloud-based software solutions that support operational efficiency, compliance ...

Security Analyst - Audit & Compliance - Large Government Projects (Applicants must be eligible for Security Clearance) We're working with a global leader in CX and workforce management solutions to find a certified Security Auditor. This is a fantastic opportunity to join a company that's setting the highest standards in cybersecurity ...

Mentor junior developers and provide guidance across the delivery team Required Experience Strong experience delivering Salesforce Field Service Lightning (FSL) solutions Excellent understanding of workforce management, asset service management, warranty management, and service contracts Hands-on experience with Salesforce configuration, customisation, and development Strong integration experience across enterprise systems Proven ...

digital tools, ensuring systems are fit for purpose, and providing support to operations teams. The ideal candidate will have strong knowledge of workforce management systems and experience in aviation technology environments. Benefits include health support, financial services, and more. #J-18808-Ljbffr ...

Security Analyst - Audit & Compliance - Large Government Projects (Applicants must be eligible for Security Clearance) We're working with a global leader in CX and workforce management solutions to find a certified Security Auditor. This is a fantastic opportunity to join a company that's setting the highest standards in cybersecurity ...

example throughout the full sales cycle; from qualification to close Ensuring FCA compliance and operational excellence at every stage Partnering with Sales Ops, WFM, Training and Data teams to maximise productivity and performance Representing the sales function at senior leadership level and influencing commercial strategy What ...

Product Development Lead Location: UK Remote Type: Permanent Salary: Excellent salary and package We're working with a leading technology business developing advanced workforce management solutions used by major employers across the UK. They're now looking for a Product Development Lead to help shape the next generation of their ...

Systems & Technology IT Business Partner for Heathrow Airport. The role focuses on the effective operation and improvement of aviation systems, requiring expertise in workforce management systems like INFORM. You will engage with stakeholders to ensure systems meet operational needs and train teams on technology use. Ideal candidates have experience ...

options and a comprehensive benefits package that includes extensive leave and health insurance. Join us in London to make an impact on the frontline workforce management landscape. #J-18808-Ljbffr ...

before sending an application. Location: UK Remote Type: Permanent Salary: Excellent salary and package We're working with a leading technology business developing advanced workforce management solutions used by major employers across the UK. They're now looking for a Product Development Lead to help shape the next generation ...

Tech New product launch - Existing sales team but focus is on new launch Basic salary - £90k - £100k About The Company Disruptive technology, providing workforce management software/talent screening for Enterprise organisations Recently raised funding to scale EMEA Dynamic culture and hybrid working Huge growth plans in the UK About ...

Salary: ~£50k Company Description: Ensembleanalytics.co.uk - Digitalising maritime logistics with the Athena platform Job Description: Own the delivery cadence for an early-stage startup digitalising workforce management in global ports. Working directly with founders and engineering, you will run sprints, triage bug queues, and manage scope to ensure the Athena platform ...

user reporting workflows, moderation processes, and incident response Set, monitor, and benchmark KPIs for quality, response speed, and customer satisfaction Develop scalable processes and workforce management practices to increase efficiency and reduce cost Lead, mentor, and manage the teams, including part‐time staff, ensuring strong performance and professional growth Ensure ...

from first contact through to signed contract. You'll be engaging GMs, Operations Directors, HR and People leaders, and ownership groups, selling an integrated Workforce Management, Operations, and Learning platform that replaces the patchwork of point solutions most hotel groups are still relying on. You'll be a great ...

benefits and training. Progression to die for, SME, fast paced, agile solution based SME SaaS/software Sales experience essential! A leading AI workforce management platform which specialising in selling solutions (SaaS) into hospitality, hotels and retail. Brilliant organisations save millions in labour costs while delivering better service at scale. ...

/Dayforce Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Technology & Solution Lead with strong expertise across workforce management, scheduling, absence management, and enterprise solution architecture. This role will play a key part in defining and owning the end-to-end technology solution across … Time & Attendance, Scheduling, and Workforce Management platforms. The successful candidate will work closely with architecture, integration, configuration, and business teams to ensure scalable, secure, and high-performing solutions are delivered in line with enterprise standards and operational requirements. This is an excellent opportunity to join a fast-paced programme environment ...

enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications. Key Responsibilities Workforce & Vendor Management Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise … oriented approach Preferred Qualifications Exposure to financial services products, operations, or technology environments Experience in business operations, technology strategy, or management consulting Familiarity with workforce management or vendor management systems Experience with project tracking tools such as JIRA Understanding of automated testing tools or quality assurance frameworks is a plus ...

WFM Configuration Specialist London UKG Pro WFM/Dayforce Overview We are currently supporting a large-scale transformation programme seeking an experienced … WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions.The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management ...

successful candidate will work closely with HR, Payroll, Operations, IT, and technical delivery teams to ensure business requirements are translated into scalable and effective workforce management solutions. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Lead … meal breaks, overtime, shift premiums, approvals, auditability. Excellent stakeholder management across Operations, HR, Payroll, and IT. Experience with UKG (Kronos) and/or ATOSS workforce management solutions. Exposure to workforce scheduling optimisation and labour planning practices. Strong experience of absence management requirements Details £600 P/D (Inside ...

WFM Integration Specialist London …/Kronos/Dayforce Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Integration Specialist with strong expertise across workforce management, payroll, HRIS, and scheduling ecosystems. This role will play a key part in designing, building, and supporting integrations that enable accurate workforce data processing ...

paced, high-growth environments? Have you led at least 300+FTE in multi-functional operations (this is a broad role leading service, support, product, complaints, WFM, app development, website development)? Do you have a passion for building world-class customer operations and leveraging technology to drive continuous improvement? Please note this … Responsibilities - Lead and inspire a large, multi-functional operation covering: Customer & client support Technical support Back-office app development Billing & collections Workforce Management (WFM) Training & Quality Analytics & Insights Social media engagement Client integrations Drive end-to-end process improvement initiatives , identifying inefficiencies and implementing scalable solutions Partner closely with global ...

Experience Background in sectors such as financial services, utilities, telco, retail, or BPO Experience in outsourcing/vendor management environments Knowledge of Workforce Management (WFM) and contact centre technologies ...

transformation programme based in South Wales. This role will play a key part in a wider digital transformation programme, managing the rollout of a workforce management platform followed by the implementation and migration of a new care planning system across a multi-site environment. The successful candidate will … organisations Strong experience managing system implementations and migrations Solid understanding of structured project methodologies such as PRINCE2, Agile, or PMP Experience working with operational, workforce management, HR, or scheduling systems Excellent stakeholder management and communication skills Strong organisational and problem-solving abilities Ability to engage both technical and non-technical ...

care services while driving adoption of modern, compliant systems. Key Responsibilities Project Management & Delivery Lead end-to-end project management for: Implementation of Workforce Management software Migration and rollout of Health Care Planning software Develop and maintain detailed project plans, timelines, and resource schedules Ensure delivery to agreed scope, budget … Essential Proven experience delivering IT system implementations in complex, multi-site environments Strong project management background with recognised methodology (PRINCE2, PMP, Agile) Experience managing workforce management, HR, or health/care/planning systems Demonstrated experience in data migration and system rollouts Excellent stakeholder management and communication skills Ability ...