Service Desk Analyst – Windows 11 Overview: We are currently supporting a leading financial services organisation that is seeking a Service Desk Analyst to assist with a large-scale Windows10 to Windows 11 migration. This position is fully office-based in London and will involve guiding users through the upgrade process, resolving … troubleshooting skills across Microsoft environments and be confident supporting end users in a fast-paced, professional setting. Role & Responsibilities: Provide hands-on support to end users upgrading from Windows10 to Windows 11. Assist with software access and configuration via the company’s software portal. Troubleshoot upgrade-related and end-user device issues, escalating … documentation of incidents and resolutions. Communicate clearly with users of varying technical abilities. Monitor progress and provide daily updates to project leads. Essential Skills & Requirements: Solid experience supporting Windows10/11 desktop environments. Hands-on exposure to OS deployment, upgrades, and/or device refresh projects. Good understanding of Microsoft 365, Active Directory, and general More ❯
Windows Endpoint Engineer (SOE SME) Salary: 50,00060,000 Contract: 12-month FTC (Inside IR35, extensions likely) Location: Fully Remote (occasional UK travel) Clearance: UK Security Clearance (SC) Essential Why This Role Stands Out Shape and optimise a large-scale Windows10/11 estate in a high-profile enterprise environment. Work with cutting … PowerShell, WaaS). Remote-first flexibility with occasional team meet-ups. Long-term stability 12-month FTC with strong likelihood of extension. The Role Were looking for a Windows Endpoint Engineer to act as an SOE Subject Matter Expert (SME), supporting the planning, upgrades, and optimisation of the Windows operating system environment. Youll collaborate with deployment … teams, service operations, and enterprise architects to ensure a secure, scalable, and compliant desktop infrastructure. Key Responsibilities Lead annual Windows10 OS feature/version upgrades. Implement and support WaaS (Windows-as-a-Service). Create MDT images, manage driver and MS patch updates. Package and deploy applications via SCCM. Investigate GPO changes and More ❯
Windows Endpoint Engineer (SOE SME) Salary: £50,000–£60,000 Contract: 12-month FTC (Inside IR35, extensions likely) Location: Fully Remote (occasional UK travel) Clearance: UK Security Clearance (SC) Essential Why This Role Stands Out Shape and optimise a large-scale Windows10/11 estate in a high-profile enterprise environment. Work with … WaaS). Remote-first flexibility with occasional team meet-ups. Long-term stability – 12-month FTC with strong likelihood of extension. The Role We’re looking for a Windows Endpoint Engineer to act as an SOE Subject Matter Expert (SME), supporting the planning, upgrades, and optimisation of the Windows operating system environment. You’ll collaborate with … deployment teams, service operations, and enterprise architects to ensure a secure, scalable, and compliant desktop infrastructure. Key Responsibilities Lead annual Windows10 OS feature/version upgrades. Implement and support WaaS (Windows-as-a-Service). Create MDT images, manage driver and MS patch updates. Package and deploy applications via SCCM. Investigate GPO changes More ❯
Axminster, Devon, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
ensuring swift resolution of IT incidents. Manage, track, and close tickets in the company's IT service system, escalating when needed. Support and maintain systems including Microsoft 365, Windows10/11, and Windows Server (2016-2022), remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. … and welcome applications from all suitable candidates. Keywords: IT Support Technician, Service Delivery, Field IT Engineer, Desktop Support, 2nd Line Engineer, IT Field Support, VIP Support, Microsoft 365, Windows10, Windows 11, Windows Server, Networking, ITIL, Technical Support, IT Technician, Infrastructure Support, Onsite Engineer, Regional IT Support, Axminster IT Jobs, Devon IT More ❯
installation work. This is an excellent opportunity to join a busy IT function and support the NHS. Candidates must have 3 years plus desktop support experience within a Windows environment with excellent client facing skills and capable of working in a team environment. Skills Require: Desktop Support Experience, Strong IT Deployment skills, Strong Customer stakeholder skills, Windows10, Windows 11. Inside of IR35 Skills: Windows10, Desktop Engineer, Desktop Support, IT Support, Windows, Technical Support Engineer. IT Technician, NHS, IT Support Technician People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche More ❯
installation work. This is an excellent opportunity to join a busy IT function and support the NHS. Candidates must have 3 years plus desktop support experience within a Windows environment with excellent client facing skills and capable of working in a team environment. Skills Require: Desktop Support Experience, Strong IT Deployment skills, Strong Customer stakeholder skills, Windows10, Windows 11. Inside of IR35 Skills: Windows10, Desktop Engineer, Desktop Support, IT Support, Windows, Technical Support Engineer. IT Technician, NHS, IT Support Technician People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem … of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. … Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing More ❯
Support Engineer: Desktop, Windows 11, Windows10, Migration, Refresh clinic Our Global Enterprise client is looking for a Support Engineer to carry out a Migration Setup. Start Date: Dec 2025 Duration: 45 days (initially) Pay Rate: £18.90 ph (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £21.46 ph (includes More ❯
Rotherham, South Yorkshire, England, United Kingdom
Elevate Technology Group Ltd
contributing to digital transformation and IT improvement projects. Key Responsibilities: - Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users - Troubleshoot and administer Windows10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops … IT projects including hardware refresh, system upgrades, and infrastructure improvements - Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required Technical Environment Includes: - Windows10/11, Windows Server, Active Directory, Group Policy - Microsoft 365, Teams, SharePoint, Exchange, OneDrive - Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls) - Endpoint … Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing More ❯
Londonderry, County Londonderry, Northern Ireland, United Kingdom
Pearson Whiffin IT & Digital
network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user … . Perform hardware and software upgrades, imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting More ❯
Londonderry, Northallerton, North Yorkshire, England, United Kingdom
Pearson Whiffin Recruitment Ltd
network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user … . Perform hardware and software upgrades, imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting More ❯
network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user … . Perform hardware and software upgrades, imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting More ❯
network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user … . Perform hardware and software upgrades, imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting More ❯
to-day support and running of client's Citrix estate Responsibilities: Maintain and support Citrix infrastructures, (CVAD 2402 LTSR and CVAD 2507 LTSR) Provide 3rd level support to Windows10/11 and Windows 2016/19 and Windows 2022/25 platforms Experience of maintaining and implementing Hyper-V and SCVMM … and applying SQL patches. Qualifications and Experience: CCA certified or higher on XenApp or XenDestkop Working environment experience: o XenApp o Xendesktop o SCCM/Manage Engine o Windows10/11 and Server 2016 - Current Familiar with virtualisation platforms (Hyper-V) Practical experience of medium size (and larger) client server environments Ability to troubleshoot 3rd More ❯
activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more. In addition … vulnerable individuals. What you bring: * Demonstrated experience providing high-level technical support in a Service Desk or Information Systems environment with particular expertise in Microsoft technologies such as Windows10 & 11 operating systems and Office 365 suite.* Proven ability to rapidly establish credibility with customers by identifying queries quickly and responding with appropriate solutions that meet More ❯
Job title: Desktop Team Leader - Trading Client: Elite FinTech/HFT Firm Salary: £90,000-£140,000 + Bonus Location: London/Hybrid Skills: Windows10/11, Windows Server, Office365, Azure, PowerShell, People Management If you want to know about the requirements for this role, read on for all the relevant information. The … candidate will stem from a similar environment Essential skills: Experience running a team of Support/Desktop Analyst's Broad 2nd Line Support experience Strong Microsoft orientated skillset – Windows10/11, AD, Office365 etc. Ability to communicate at all levels Strong experience with PowerShell Please apply ASAP for more information. More ❯
telephony systems are being met throughout the implementation of the 9-1-1 system. Required Skills, Knowledge and Experience Knowledge of wireline, wireless, VOIP and other communications technology Windows desktop and server Windows10Windows Server 2012 or higher Network protocols SIP/RTP, TCP/IP, UDP, DHCP System integration and More ❯
any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs Extensive knowledge of Desktop and Laptop Hardware and Software Management Hand-on experience with Windows, Tablets Device configuration and troubleshooting Working knowledge of O365 Products and Services Knowledge on Device Security and Antivirus Programs Should have ability to perform remote troubleshooting and guiding the More ❯
any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs Extensive knowledge of Desktop and Laptop Hardware and Software Management Hand-on experience with Windows, Tablets Device configuration and troubleshooting Working knowledge of O365 Products and Services Knowledge on Device Security and Antivirus Programs Should have ability to perform remote troubleshooting and guiding the More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
and support the delivery of infrastructure initiatives across the business. Previous experience in a senior IT support role with team leadership or mentoring responsibilities Strong technical knowledge of Windows10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune Experience managing user accounts and access via Active Directory, Azure AD, and Okta Solid understanding of … or Network+ certification Experience with cloud platforms such as AWS or Azure Exposure to regulated environments or financial services industries KEY SKILLS IT Support, Service Desk, Team Leader, Windows10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
of infrastructure initiatives across the business. What will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong technical knowledge of Windows10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via Active Directory, Azure AD, and Okta * Solid understanding of … to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
of infrastructure initiatives across the business. What will you need? • Previous experience in a senior IT support role with team leadership or mentoring responsibilities • Strong technical knowledge of Windows10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune • Experience managing user accounts and access via Active Directory, Azure AD, and Okta • Solid understanding of … oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – IT Support, Service Desk, Team Leader, Windows10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
of infrastructure initiatives across the business. What will you need? • Previous experience in a senior IT support role with team leadership or mentoring responsibilities • Strong technical knowledge of Windows10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune • Experience managing user accounts and access via Active Directory, Azure AD, and Okta • Solid understanding of … oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – IT Support, Service Desk, Team Leader, Windows10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
and mentor Service Desk Analysts, ensuring the effective management of incidents and service requests across the Council Act as an escalation point for complex technical issues, particularly in Windows10/11, Microsoft 365, Intune, and Azure/Entra ID environments Deliver a responsive and professional IT support service that keeps Newham’s systems and users … in the out-of-hours support rota, ensuring consistent coverage and service excellence Key skills required As a Senior Service Desk Analyst, you will bring: Strong knowledge of Windows10/11, Microsoft 365 (Exchange Online, Teams, SharePoint), Entra ID (Azure AD),SCCM and Microsoft Intune Experience with Active Directory, Group Policy, and PowerShell scripting Familiarity More ❯
and mentor Service Desk Analysts, ensuring the effective management of incidents and service requests across the Council Act as an escalation point for complex technical issues, particularly in Windows10/11, Microsoft 365, Intune, and Azure/Entra ID environments Deliver a responsive and professional IT support service that keeps Newham’s systems and users … in the out-of-hours support rota, ensuring consistent coverage and service excellence Key skills required As a Senior Service Desk Analyst, you will bring: Strong knowledge of Windows10/11, Microsoft 365 (Exchange Online, Teams, SharePoint), Entra ID (Azure AD),SCCM and Microsoft Intune Experience with Active Directory, Group Policy, and PowerShell scripting Familiarity More ❯