Senior 2nd/3rd Line Support Engineer
- Hiring Organisation
- Ultimaze Ltd trading as TSR Select
- Location
- Burgess Hill, West Sussex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
support across a varied client base, resolving complex issues and taking ownership of escalated tickets. End-User Support: Troubleshooting hardware, software, Microsoft 365, Windows and desktop-related issues. Server Management: Supporting and maintaining Windows Server environments, Active Directory and associated infrastructure. Networking … escalations. Broad technical knowledge across end-user support, Microsoft technologies, servers, networking and security. Good working knowledge of Microsoft 365, Active Directory and Windows Server. Experience troubleshooting hardware, software, application and connectivity issues. The ability to manage multiple tickets, prioritise workloads and see issues through to resolution. Excellent ...