Service Delivery Manager
- Hiring Organisation
- Hays Technology
- Location
- Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £47000/annum £45,000 - £47,000
operations and project delivery. You will act as the senior escalation point for major incidents and play a key role in driving service improvement, modernisation, and innovation across the ICT function. Working closely with internal stakeholders, external partners, and suppliers, you will ensure strong governance, effective change control … stakeholder engagement, and supplier management skills are essential, as is experience working within structured service management frameworks such as ITIL. A proactive approach to continuous improvement, resilience planning, and service delivery will be key, along with the ability to operate effectively in a high-availability, high-pressure ...