facilitating business objectives. Consulting Experience : Prior consulting experience, showcasing the ability to diagnose issues, propose solutions, and guide clients (internal or external) through complex changes with a customer-centric approach. Problem-Solving Mindset : A strong, proactive, and analytical problem-solver who can identify challenges, propose innovative solutions, and drive their implementation, with a focus on getting More ❯
Antrim, County Antrim, United Kingdom Hybrid / WFH Options
Version 1
support and excellent customer service to our organization's Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centricapproach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk … private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model - a balanced focus across our customers, our people and a strong organisation. This model is guided by core values … improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Additional information At Version 1 , we believe in providing our employees with a comprehensive benefits package that prioritises their well More ❯
newtownabbey, antrim, united kingdom Hybrid / WFH Options
Version 1
support and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centricapproach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk … private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model – a balanced focus across our customers, our people and a strong organisation. This model is guided by core values … improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Additional information At Version 1 , we believe in providing our employees with a comprehensive benefits package that prioritises their well More ❯
Belfast Metropolitan Area, United Kingdom Hybrid / WFH Options
Version 1
support and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centricapproach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk … private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model – a balanced focus across our customers, our people and a strong organisation. This model is guided by core values … improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Additional information At Version 1 , we believe in providing our employees with a comprehensive benefits package that prioritises their well More ❯
Greenbelt, Maryland, United States Hybrid / WFH Options
Pearl River Technologies
be able to automate routine tasks using scripting languages and configuration management tools to streamline administrative processes and improve efficiency. Must possess strong interpersonal skills and a customer-centric approach. Must be able to provide effective support and guidance to end-users, resolving technical issues and ensuring user satisfaction. On occasion may be required to be More ❯
Strong written and verbal communication skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-CentricApproach: A dedication to providing exceptional customer support and a commitment to ensuring customer satisfaction through timely and accurate responses. Technical More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bank of England
service, enhancing resilience, improving user functionality, strengthening our end-to-end risk management, creating wider interoperability and enabling greater access. The success of the Renewal Programme's delivery approach set us up for our … current ways of working. We have embedded a Product Management approach to continually improve the renewed RTGS service, using agile techniques and a customercentricapproach that supports innovation a delivers value to our stakeholders. We also continue to deliver innovating changes through our Future Roadmap team, who are focussed on large More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
Cathedral Appointments | B Corp™
Windows Server, networking, and cloud-based systems. Exceptional communication and problem-solving skills, with the ability to manage priorities in a fast-paced environment. A proactive, customer-centricapproach with the confidence to make sound operational decisions and inspire others Company benefits include: Competitive salary of £35,000 – £45,000 DOE Hybrid working – minimum More ❯
plymouth, south west england, united kingdom Hybrid / WFH Options
Cathedral Appointments | B Corp™
Windows Server, networking, and cloud-based systems. Exceptional communication and problem-solving skills, with the ability to manage priorities in a fast-paced environment. A proactive, customer-centricapproach with the confidence to make sound operational decisions and inspire others Company benefits include: Competitive salary of £35,000 – £45,000 DOE Hybrid working – minimum More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Perch Group
annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centricapproach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Perch Group
annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centricapproach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Perch Group
annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centricapproach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Perch Group
annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centricapproach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Perch Group
annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centricapproach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Perch Group
annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centricapproach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our … Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯
organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business … inquiries while maintaining professionalism. Prior experience in customer service, ideally in financial services or software support. Basic technical troubleshooting skills or willingness to learn. A customer-centricapproach with a strong desire to exceed customer expectations. Strong attention to detail and organisational skills. Preferred Qualifications: Experience in a financial services More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Soldo
organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business … inquiries while maintaining professionalism. Prior experience in customer service, ideally in financial services or software support. Basic technical troubleshooting skills or willingness to learn. A customer-centricapproach with a strong desire to exceed customer expectations. Strong attention to detail and organisational skills. Preferred Qualifications: Experience in a financial services More ❯
london, south east england, united kingdom Hybrid / WFH Options
Soldo
organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business … inquiries while maintaining professionalism. Prior experience in customer service, ideally in financial services or software support. Basic technical troubleshooting skills or willingness to learn. A customer-centricapproach with a strong desire to exceed customer expectations. Strong attention to detail and organisational skills. Preferred Qualifications: Experience in a financial services More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Soldo
organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business … inquiries while maintaining professionalism. Prior experience in customer service, ideally in financial services or software support. Basic technical troubleshooting skills or willingness to learn. A customer-centricapproach with a strong desire to exceed customer expectations. Strong attention to detail and organisational skills. Preferred Qualifications: Experience in a financial services More ❯
exceed customer expectations. Foster agile methodologies to achieve efficient and iterative product releases. Ensuring regulatory compliance of the product and adherence to data protection regulations. Customer-CentricApproach In partnership with the entire Product team, conduct customer interviews and workshops to deeply understand their needs, workflows, and pain points. Leverage More ❯
to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centricapproach across their organisation. You’ll work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sorai
to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centricapproach across their organisation. You’ll work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Sorai
to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centricapproach across their organisation. You’ll work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred More ❯
london, south east england, united kingdom Hybrid / WFH Options
Sorai
to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centricapproach across their organisation. You’ll work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Sorai
to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centricapproach across their organisation. You’ll work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred More ❯