13 of 13 Remote Escalation Management Jobs

and lifecycle solutions for their most critical equipment and processes. Aufgaben The group you'll be a part of The impact you'll make Leads people who perform project management duties involving cross-functional teams focused on delivery of internal products or administrative systems. Oversees plans and directs schedules as well as project budgets. Monitors programs/projects from … Single Wafer Clean (SWC) product line, which is focused on Specialty Technologies and Advanced Packaging Manage order execution define and align technical requirements with Account Teams, Customers and Product Management coordinates customer hardware and technical specifications order change management escalation management Create spin clean configuration documents and Quotes Data maintenance in all relevant internal systems Create … calculation vs. actuals) Profil Bachelor's or Master's degree Minimum of 7-10 year's work experience in comparable position, preferrably in semiconductor environment 5+ years of people management experience Robust Technical knowledge Spin Clean Tools and connected processes from the perspective of a semiconductors supplier Excellent oral and written communication skills in English Entrepreneurial mindset/hands More ❯

by challenging both historical and proposed practices. Governance and oversight may include (not limited to) technology operational risk, risk for example. Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans) Resolves transactional level escalations coming from the vendor or internal partners Analyses a multitude of scorecards/performance management tools in … business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you Previous experience of Operational Risk policies, technology and tools. Understanding of Risk Management Technology. Experience navigating and networking across an enterprise utilizing internal and external resources Third Party Oversight/Vendor Oversight experience preferred Business writing experience preferred In depth knowledge of … us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Risk Management Job Family: Operational Risk Time Type: Full time Most Relevant Skills Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure More ❯

by challenging both historical and proposed practices. Governance and oversight may include (not limited to) technology operational risk, risk for example. Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans) Resolves transactional level escalations coming from the vendor or internal partners Analyses a multitude of scorecards/performance management tools in … us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Risk Management Job Family: Operational Risk Time Type: Full time Most Relevant Skills Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure More ❯

will put you at the heart of a global financial institution? Then bring your skills and experience as a senior credit approval (SCO or equivalent) and solid credit risk management experience to Citi's Credit Risk Banking & International Risk (BIR) team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a …/Role Overview: Credit Riskteam provides second line of defence oversight, review and challenge over our lending and counterparty credit activities globally.The Senior Credit Portfolio Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to monitor the Citi portfolio and identify credit migration in coordination with the Risk … Management team. The overall objective of this role is to lead the management of Citi's portfolio exposure to client and counterparties globally. What you'll do: Maintain and manage a portfolio of corporate credits, incl. complex cross-product (derivatives, ECA financing), cross-market (senior bank/bond) transactions Review, challenge and approve transactions, and periodic monitoring, include More ❯

creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Code debugging and troubleshooting Network and Operating System debugging skills Due to the volume of applications received More ❯

logs to identify root causes of issues Collaborate with internal stakeholders to gather information and insights Develop and maintain a deep understanding of 's products and services Triage and Escalation Management: Triage and prioritize customer escalations based on severity and impact Manage and coordinate the escalation process with internal stakeholders Ensure timely resolution of customer issues and … and Collaboration : Communicate effectively with customers, internal stakeholders, and cross-functional teams Collaborate with team members to share knowledge, best practices, and expertise Provide regular updates and reports to management and stakeholders Participate in training and development programs to enhance skills and knowledge Requirements: Bachelor's degree in Computer Science, Engineering, or related field 2+ years of experience in More ❯

to identify root causes of issues Collaborate with internal stakeholders to gather information and insights Develop and maintain a deep understanding of Social Media products and services Triage and Escalation Management: Triage and prioritize customer escalations based on severity and impact Manage and coordinate the escalation process with internal stakeholders Ensure timely resolution of customer issues and … and Collaboration : Communicate effectively with customers, internal stakeholders, and cross-functional teams Collaborate with team members to share knowledge, best practices, and expertise Provide regular updates and reports to management and stakeholders Participate in training and development programs to enhance skills and knowledge Requirements: Bachelor's degree in Computer Science, Engineering, or related field 2+ years of experience in More ❯

August. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Responsibilities: Develop and own project plan milestones, demonstrating expertise in project management within a fast-paced setting. Utilize project management software such as Asana (or similar tools) to effectively manage complex projects. Define, position, package, and price your owned programs. … with Design Technologists and Engineers. Apply experimentation frameworks to validate program enhancement value. Own program operations, including workflow, training documentation, and account team coordination. Manage cross-functional bottlenecks, provide escalation management, and balance business needs with technical constraints. Confidently present to senior management and large audiences. Contribute at all organizational levels, embracing both large and small tasks. … Must-Have Qualifications: Proven experience in a Solutions Manager role. Demonstrated experience leading and managing teams. Expert project management skills in a fast-paced environment. Experience with product lifecycle management. Strong communication and presentation skills. Ability to work cross-functionally and influence stakeholders. Client Description: Our Client is a FTSE 100, multinational technology company no longer known for just More ❯

August. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Responsibilities: Develop and own project plan milestones, demonstrating expertise in project management within a fast-paced setting. Utilize project management software such as Asana (or similar tools) to effectively manage complex projects. Define, position, package, and price your owned programs. … with Design Technologists and Engineers. Apply experimentation frameworks to validate program enhancement value. Own program operations, including workflow, training documentation, and account team coordination. Manage cross-functional bottlenecks, provide escalation management, and balance business needs with technical constraints. Confidently present to senior management and large audiences. Contribute at all organizational levels, embracing both large and small tasks. … Must-Have Qualifications: Proven experience in a Solutions Manager role. Demonstrated experience leading and managing teams. Expert project management skills in a fast-paced environment. Experience with product lifecycle management. Strong communication and presentation skills. Ability to work cross-functionally and influence stakeholders. Client Description: Our Client is a FTSE 100, multinational technology company no longer known for just More ❯

continuous improvement Manage post go-live support with a focus on data analytics, technical optimization and ongoing product education Serve as the main point of contact for technical incident management, translating complex issues for non-technical stakeholders and driving swift resolution Build strong, trust-based client relationships, acting as a strategic partner throughout the merchant lifecycle About you: Strong … project management skills with experience in fintech and payments Technical proficiency to understand and troubleshoot platform issues, with the ability to communicate technical information clearly to clients Data analysis capabilities to monitor performance and identify optimization opportunities Excellent interpersonal skills to build lasting client relationships and manage cross-functional collaboration Proactive problem solver with experience in incident and escalation management Languages: German or other languages are beneficial What happens next? Selected candidates will be invited for an initial interview with our Talent Acquisition representative. The video meeting will take about 30 minutes. Then it's time for a second interview! The meeting will be conducted by our Department Lead and will be 30 minutes. As a last More ❯

strategic functional decisions through advice, counsel or provided services. This will require persuading and influencing others through strong and comprehensive communication and diplomacy skills. Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them. Work across teams to … Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Experience in a product development/product management environmenta Relevant experience within core java and spark Experience in systems analysis and programming of java applications Experience using big data technologies (e.g. Java Spark, hive, Hadoop) Ability to More ❯

to continuous improvement. Proactive monitoring and fault reporting. Contribute to a positive CSAT result by always ensuring customer satisfaction. Incident detection and diagnosis using industry standard network monitoring and management tools, such as Logic Monitor. Ensure that you are familiar with the Company's Business Management System and Information Security Management System and comply with the requirements … skills and experience: Experience in a Customer Service/Helpdesk/Service Desk role. Strong understanding of IT systems and troubleshooting methods. Familiarity with Microsoft Office and IT Service Management (ITSM) tools. Knowledge of Cisco routers and Draytek. Ability to access and diagnose MPLS and router faults. Competency demonstrated in supporting products and services such as Managed and Wholesale … DSL, FTTC, EFM, EAD, EoFTTC. Perform Openreach Co-op calls and escalation management. Understanding of ITIL frameworks Excellent communication skills in English, both written and verbal. Strong organisational skills and the ability to work under tight deadlines. More ❯

to maintain visibility and provide guidance for delivery execution. Client success accountability. Remain accountable for overall client health, satisfaction, and success metrics, including proactive identification of follow-on opportunities. Escalation management. Own communication and remediation strategies for at-risk or escalated accounts, in collaboration with internal and external stakeholders. Strategic alignment. Maintain executive-level relationships and ensure continued alignment … life sciences industry (regulatory, quality, clinical) with regulated software (21 CFR Part 11, EU Annex 11). Proficiency in CRM solutions (e.g., Dynamics 365, Salesforce). Knowledge of project management methodologies (e.g., Agile, Waterfall) and implementation enterprise life sciences technology. Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. More ❯