Escalation Management Jobs with Hybrid/Remote/WFH Options

Escalation Management
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring Escalation Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Escalation Management over the 6 months leading up to 20 August 2025, comparing them to the same period in the previous two years.

6 months to
20 Aug 2025
Same period 2024 Same period 2023
Rank 480 511 550
Rank change year-on-year +31 +39 +295
DemandTrendPermanent jobs citing Escalation Management 2 17 4
As % of all permanent jobs with a WFH option 0.009% 0.065% 0.013%
As % of the Processes & Methodologies category 0.010% 0.073% 0.014%
Number of salaries quoted 1 16 3
10th Percentile - £27,000 -
25th Percentile - £57,375 £42,500
Median annual salary (50th Percentile) £30,000 £77,500 £45,000
Median % change year-on-year -61.29% +72.22% -55.00%
75th Percentile - £115,000 £48,750
90th Percentile - - £49,500
UK median annual salary £27,500 £77,500 £52,500
% change year-on-year -64.52% +47.62% -19.23%

All Process and Methodology Skills
Work from Home

Escalation Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 20,065 23,150 29,011
As % of all permanent jobs with a WFH option 93.01% 88.27% 95.86%
Number of salaries quoted 10,207 15,175 21,427
10th Percentile £25,313 £35,000 £37,500
25th Percentile £38,000 £43,750 £47,500
Median annual salary (50th Percentile) £56,000 £60,000 £62,500
Median % change year-on-year -6.67% -4.00% +4.17%
75th Percentile £76,250 £78,750 £81,250
90th Percentile £99,800 £98,750 £100,000
UK median annual salary £55,000 £55,000 £60,249
% change year-on-year - -8.71% +0.42%

Escalation Management
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Escalation Management as a proportion of all IT jobs advertised.

Escalation Management trend for jobs with Hybrid/Remote/WFH options

Escalation Management
Salary Trend for Jobs with Hybrid Work Options

Salary distribution trend for jobs with remote work options citing Escalation Management.

Salary distribution trend for jobs with remote work options citing Escalation Management

Escalation Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Excel
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Spreadsheet
Communications & Networking
1 2 (100.00%) Internet
2 1 (50.00%) DNS
General
1 1 (50.00%) Billing
1 1 (50.00%) German Language
1 1 (50.00%) Retail
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Coordinator
1 1 (50.00%) Customer Service Representative
1 1 (50.00%) Technical Coordinator
Libraries, Frameworks & Software Standards
1 1 (50.00%) Web Services
Miscellaneous
1 1 (50.00%) Onboarding
Processes & Methodologies
1 2 (100.00%) Continuous Improvement
2 1 (50.00%) B2B
2 1 (50.00%) Brand Management
2 1 (50.00%) Customer Service
2 1 (50.00%) Customer-Centricity
2 1 (50.00%) Mentoring
2 1 (50.00%) Operations Management
2 1 (50.00%) Performance Analysis
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Process Improvement
2 1 (50.00%) Project Management
2 1 (50.00%) Strategic Planning
Qualifications
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Microsoft