101 to 125 of 362 Remote Microsoft 365 Jobs

Line. The Role You will provide advanced technical support to end users, handling escalated tickets from 1st Line and resolving issues across a broad Microsoft and virtualisation stack. You'll work to SLA targets, maintain accurate ticket documentation and escalate complex issues to the 3rd Line team where required. … Responsibilities: Provide 2nd Line support, handling escalations from 1st Line across client IT environments Troubleshoot and resolve issues with Microsoft 365, Azure, Intune and Windows Server Support virtualisation platforms including VMware and Hyper-V Assist with networking troubleshooting TCP/IP, DNS, DHCP and routing Maintain clear ...

resolution of support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops … desktops, printers, mobile devices). Diagnose network connectivity issues (LAN/Wi-Fi/VPN). Support collaboration tools such as Microsoft Teams, SharePoint, and OneDrive. Liaise with third-party suppliers and escalate issues where required. Assist with system builds, configuration, and software deployments. Additional Duties Support onboarding ...

including Windows Server and Hyper-V technologies. Assist with the migration from on-premise infrastructure into Azure cloud environments. Support the consolidation of multiple Microsoft 365 tenants into a single tenant environment. Work closely with the MSP to deliver infrastructure and cloud transformation projects. Help implement … support Azure AD, Purview, Data Loss Prevention, and Microsoft security technologies. Support the standardisation of networking environments including switching, routing, and firewall technologies. Provide mentoring and guidance to a junior team member. Act as a key technical point of contact across infrastructure and cloud projects. Manage relationships with third ...

Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile … Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills ...

good understanding of Power BI for creating dashboards and reports. UI/UX Design: Ability to create intuitive and user-friendly app interfaces. Microsoft 365: General knowledge of the Microsoft 365 ecosystem. Problem-Solving: Strong analytical and problem-solving skills. ...

infrastructure, compliance, and continuous improvement initiatives. Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding, user accounts, and permissions Support a range … possess a combination of some of the following skills, then LETS TALK! Experience in IT support or service desk roles Strong knowledge of Windows, Microsoft 365, Active Directory Experience supporting end users, devices and applications Solid troubleshooting and problem-solving skills Understanding of cybersecurity best practices ...

warehouse management systems, and retail operations. Network Administration - Oversee WAN/LAN environments, store connectivity, SD-WAN, VPNs, and network performance optimisation. Cloud & Microsoft 365 Leadership - Deliver cloud migration projects and manage Azure/AWS environments, Microsoft 365, Intune, Teams, SharePoint, and Defender. Cybersecurity ...

warehouse management systems, and retail operations. Network Administration - Oversee WAN/LAN environments, store connectivity, SD-WAN, VPNs, and network performance optimisation. Cloud & Microsoft 365 Leadership - Deliver cloud migration projects and manage Azure/AWS environments, Microsoft 365, Intune, Teams, SharePoint, and Defender. Cybersecurity ...

warehouse management systems, and retail operations. Network Administration - Oversee WAN/LAN environments, store connectivity, SD-WAN, VPNs, and network performance optimisation. Cloud & Microsoft 365 Leadership - Deliver cloud migration projects and manage Azure/AWS environments, Microsoft 365, Intune, Teams, SharePoint, and Defender. Cybersecurity ...

warehouse management systems, and retail operations. Network Administration - Oversee WAN/LAN environments, store connectivity, SD-WAN, VPNs, and network performance optimisation. Cloud & Microsoft 365 Leadership - Deliver cloud migration projects and manage Azure/AWS environments, Microsoft 365, Intune, Teams, SharePoint, and Defender. Cybersecurity ...

equivalent qualification/experience. Additionally holds specialist knowledge across several relevant areas of expertise, acquired through relevant practical experience and training/development. Eg: M365 Administrator Expert Power Platform Functional consultant or developer associate Certification in SharePoint and Teams Administration Education/Qualifications Desirable Certification in Purview configuration (eg sensitive … data, records management) or Copilot Studio development/admin Experience/skills Essential Describe how you have designed and implemented an M365 or PowerPlatform solution for customer management that enabled business benefits Experience/skills Essential Describe how you have worked with business teams to model a workflow and then ...

arisen for an Infrastructure & Support Analyst to join a law firm on a 12 Month Fixed Term Contract basis. Key Responsibilities Support and troubleshoot Microsoft 365, Windows 11, Windows Server 2019/2022, Active Directory, Group Policy, Exchange Online, Intune, Entra and Teams. Build, configure and support … additional office locations. Key Experience Experience in an IT Support or Infrastructure Support role within a legal or professional services environment. Strong experience supporting Microsoft 365, Windows Server, Active Directory, Group Policy and endpoint management technologies. Experience delivering infrastructure-related projects and supporting hybrid working environments. Knowledge ...

company actively supports professional development through funded certifications and training. Key Responsibilities ** Providing 2nd line support across a varied client base ** Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation … Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ** Solid networking and fault-finding skills ** Excellent communication and documentation skills ** Full UK driving licence (essential) ** MSP experience (desirable) ** Microsoft ...

support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft 365, cloud, backup, and endpoint security technologies, youll be working across a broad tech stack that will keep your skills sharp and your career progressing. … service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra ID . Solid understanding of DNS, DHCP, IP subnetting, and routing. Knowledge of web filtering and email protection ...

Lead Engineer – MSP (Microsoft 365/Azure/Intune/Networking) Whitstable, Kent (Hybrid – typically 2 days from home) £50,000 – £60,000 (flexible for the right person) Do you feel ready to step into a role where you are the technical lead, not just another engineer … Looking For You will come from an MSP background and be comfortable owning both technical delivery and direction. Key experience includes: Strong Microsoft 365 administration (this is essential) Intune – device compliance, Autopilot, app deployment Azure – tenancy management, identity, core services Networking – routing, switching, VLANs, VPNs Firewalls (WatchGuard ...

Line Support, Desktop Support or Junior Systems Administration Experience supporting users with varying levels of technical knowledge Good understanding of Windows Operating Systems and Microsoft 365 applications Experience performing basic Active Directory tasks, including user creation, password resets and group membership management Knowledge of basic networking concepts … DHCP and IP addressing Experience configuring and troubleshooting laptops and desktop devices Ability to create and maintain clear documentation and accurate records Understanding of Microsoft 365 and Azure cloud services, with a willingness to expand your knowledge Willingness to learn and support technologies including SharePoint Online, Intune ...

driving licence, and happy to travel and stay overnight across the UK when needed * Extensive IT support experience, including onboarding and migrations * Strong Microsoft 365 knowledge (Intune, Purview, Security, Azure, Entra) * Working knowledge of GDPR, ITIL-aligned systems and security best practice * A collaborative approach to leadership … delivery * Able to juggle multiple priorities and complex technical challenges * Excellent documentation, planning and client communication skills Nice to Have (Not Essential) * Certifications in Microsoft 365, CompTIA or ITIL v3/4 * Experience with Dynamics CRM, RMM tools, scripting (PowerShell, BASH), and Teams PSTN or 3CX admin ...

ongoing security control management and improvements Supporting vulnerability management processes including remediating findings with both software and configurations Supporting security configuration improvements across our Microsoft 365 environment Supporting the maintenance of Cyber Essentials Plus, NCSC CAF and other compliance frameworks Contributing to risk management processes, including maintaining … wider compliance communication Who you are: Direct experience in an IT support role Awareness of UK GDPR and data protection considerations Experience supporting Microsoft 365 environments Exposure to ISO-managed environments and security operations Familiarity with ISO 27001 concepts and Cyber Essentials principles Strong organisation skills with ...

Support: Provide IT support to office and field-based staff Troubleshoot day-to-day issues (Windows 11, password resets, user access, etc.) Support Microsoft 365, Active Directory, and general IT systems Assist with on-boarding/off-boarding, equipment setup, and IT asset tracking Liaise with central … escalations You will need to have: Experience in IT support, technical support, or similar Strong troubleshooting and problem-solving skills Knowledge of Windows 11, Microsoft 365, and Active Directory A practical, detail-focused and people-oriented approach Interest or background in engineering, electronics, or technical environments (desirable ...

monitoring Drive security-by-design and privacy-by-default across enterprise digital and transformation initiatives Establish and enforce Zero Trust security baselines across Microsoft 365, Azure, Oracle Cloud, and key SaaS platforms Design and implement data protection controls including classification, DLP, encryption, retention, and access policies Interpret … landscapes in complex organisations Deep expertise in security architecture across applications, data, infrastructure, and cloud Strong Identity & Access Management (IAM) experience Proven experience with Microsoft security technologies (Azure, Entra ID, Conditional Access, PIM, Defender, Microsoft 365 security stack) Strong understanding of security governance, risk, and compliance ...

platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities … experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with ...

client-facing role that combines technical expertise, solution design, and advisory responsibilities. Any additional knowledge and experience in areas such as D365 CE and M365 Security (MS Purview) is advantageous Key skills/responsibilities Strong experience in technical or consulting roles, with deep expertise in MS Copilot/Power Platform. … Copilot Studio Previous experience leading client workshops or demonstrations showcasing Copilot and AI technologies Strong understanding of the Microsoft technology stack (Power Platform, M365, Azure - desirable) Strong communication skills with the ability to engage both technical and non-technical stakeholders Passion for AI and its transformative impact on businesses ...

support a major programme of infrastructure change. This is a hands-on contract role suited to someone confident working across virtualisation, storage, backup, Microsoft cloud services, and technical design. The successful contractor will play a key role in helping the organisation migrate away from VMware, modernise backup solutions, improve … replacement virtualisation platform as part of a move away from VMware. Support the migration and improvement of backup solutions, including widening backup coverage across Microsoft 365 and Azure environments. Scope, design, and implement replacement storage solutions. Produce low-level designs and supporting technical documentation. Contribute to cyber ...

varied and challenging role owning all areas of the company's IT. This will include: managing, maintaining and enhancing cloud systems & software (including Microsoft 365, Azure, SharePoint) cyber security & data protection management supporting users across the company with any IT issues vendor & cost management business continuity & process … Applicants for the IT Manager position will have: excellent experience managing cloud-based IT environments (including cloud security best practices) strong practical experience with Microsoft 365, Azure, SharePoint, modern SaaS and identity management Cyber security and data protection knowledge strong experience of the Microsoft Suite (including ...

meetings and technical consultations Gathering business and technical requirements Recommending and implementing appropriate IT solutions Carrying out onsite installations, upgrades, and project work Supporting Microsoft 365, Azure, Windows Server, Hyper-V, networking, and security technologies Managing and supporting backup and disaster recovery solutions Producing technical documentation … successful candidate will have: Previous experience working within a Managed Service Provider (MSP) Strong 2nd and 3rd line support experience Excellent knowledge of Microsoft 365 and Azure Experience supporting Windows Server environments Strong Hyper-V administration and troubleshooting experience Experience with Veeam Backup & Replication and disaster recovery ...