Workforce Management Lead
- Location
- Bristol, Gloucestershire, United Kingdom
skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role The Workforce Management (WFM) Lead is the single point of accountability for workforce planning across Hargreaves Lansdown's Premium Services operation. Supporting a specialist team of approximately … colleagues overseeing both inbound and outbound client interactions, the role is responsible for designing, implementing and leading all forecasting, scheduling and real-time workforce management activities. As a trusted partner to the Senior Manager for Premium Services, the WFM Lead will develop a deep understanding of the team ...