techniques, including process mapping, user journeys, impact analysis, and requirements management Experience working within project, programme, product, or Agile delivery environments Excellent stakeholder engagement, facilitation, and communication skills Ability to influence and build relationships with stakeholders at all levels Experience leading professional practice and providing quality assurance without direct β¦ line management responsibility Strong workshop design and facilitation skills Understanding of user-centred design, usability, accessibility, and adoption principles Professional qualification or equivalent experience in Business Analysis, Change Management, Organisational Change, or a related discipline We offer π Hybrid Working Model: 1β2 days per week in our Canary ...