Period
to 20 November 2017

The median annual salary for a 2nd Line Support Engineer was £28,000 in advertised job vacancies in Berkshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South East > Berkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 221 260 273
Rank change year-on-year +39 +13 -69
Permanent jobs requiring a 2nd Line Support Engineer 35 42 68
As % of all permanent IT jobs advertised in Berkshire 0.56% 0.49% 0.62%
As % of the Job Titles category 0.58% 0.51% 0.64%
Number of salaries quoted 35 40 67
Berkshire median annual salary £28,000 £28,500 £25,000
Median salary % change year-on-year -1.75% +14.00% -3.85%
10th Percentile £21,350 £22,375 £20,000
90th Percentile £33,750 £36,150 £47,500
South East median annual salary £27,000 £26,500 £26,500
% change year-on-year +1.89% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6015 8216 10616
% of permanent IT jobs with a recognized job title 95.51% 95.63% 96.02%
Number of salaries quoted 4820 6441 8430
Berkshire median annual salary £47,500 £50,000 £48,000
Median salary % change year-on-year -5.00% +4.17% +6.67%
10th Percentile £26,250 £28,000 £26,500
90th Percentile £73,750 £73,750 £71,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

2nd Line Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for 2nd Line Support Engineer in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Berkshire.

Salary trend for 2nd Line Support Engineer in Berkshire

2nd Line Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing 2nd Line Support Engineer in Berkshire over the 6 months to 20 November 2017.

Salary histogram for 2nd Line Support Engineer in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +27 13 £28,000 -11.11%
Bracknell - 7 £32,500 -
Newbury -9 6 £29,250 +0.86%
Slough 0 3 £26,500 -
Windsor - 3 £22,500 -
Maidenhead +17 2 £28,000 -3.45%
2nd Line Support Engineer
South East

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 20 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support Engineer in the job title.

1 24 (68.57%) Windows
2 19 (54.29%) Microsoft
3 15 (42.86%) Active Directory
3 15 (42.86%) Windows Server
4 10 (28.57%) SQL
4 10 (28.57%) VMware
5 9 (25.71%) Cisco
5 9 (25.71%) SQL Server
5 9 (25.71%) Windows Server 2012
6 8 (22.86%) Linux
6 8 (22.86%) MS Exchange
6 8 (22.86%) Juniper
7 6 (17.14%) Office 365
7 6 (17.14%) Exchange Server 2010
8 5 (14.29%) F5
8 5 (14.29%) VMware ESXi
8 5 (14.29%) Symantec Enterprise Vault
8 5 (14.29%) Exchange Server 2013
8 5 (14.29%) Symantec Endpoint Protection
8 5 (14.29%) vCenter Server
8 5 (14.29%) Clustering
8 5 (14.29%) Backup Exec
8 5 (14.29%) Altiris
8 5 (14.29%) VERITAS Certified Professional (VCP)
8 5 (14.29%) VMware Certified Professional (VCP)
8 5 (14.29%) Tivoli Storage Manager
8 5 (14.29%) Symantec
8 5 (14.29%) Forcepoint
8 5 (14.29%) Veritas
9 4 (11.43%) TCP/IP

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.86%) MS Exchange
2 6 (17.14%) Exchange Server 2010
3 5 (14.29%) Exchange Server 2013
4 3 (8.57%) Skype for Business
5 2 (5.71%) IIS
Applications
1 2 (5.71%) Microsoft Office
Cloud Services
1 6 (17.14%) Office 365
2 3 (8.57%) Microsoft Azure
Communications & Networking
1 4 (11.43%) TCP/IP
2 3 (8.57%) Skype
2 3 (8.57%) VPN
3 2 (5.71%) VLAN
4 1 (2.86%) DHCP
4 1 (2.86%) Firewall
4 1 (2.86%) Internet
4 1 (2.86%) LAN
4 1 (2.86%) Network Security
4 1 (2.86%) POP3
4 1 (2.86%) SMTP
4 1 (2.86%) WAN
Database & Business Intelligence
1 9 (25.71%) SQL Server
2 4 (11.43%) MySQL
3 1 (2.86%) SQL Server 2005
3 1 (2.86%) SQL Server 2008
Development Applications
1 1 (2.86%) Visual Studio
General
1 2 (5.71%) Telecoms
2 1 (2.86%) Automotive
2 1 (2.86%) Banking
2 1 (2.86%) Italian Language
2 1 (2.86%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.86%) HTML
1 1 (2.86%) PRADO
1 1 (2.86%) Web Services
Miscellaneous
1 5 (14.29%) Clustering
2 1 (2.86%) Driving Licence
Operating Systems
1 24 (68.57%) Windows
2 15 (42.86%) Windows Server
3 9 (25.71%) Windows Server 2012
4 8 (22.86%) Linux
5 4 (11.43%) Windows 10
5 4 (11.43%) Windows Server 2008
6 3 (8.57%) Windows 7
7 2 (5.71%) Windows 2000 Server
7 2 (5.71%) Windows 8
7 2 (5.71%) Windows XP
8 1 (2.86%) Apple iOS
8 1 (2.86%) Unix
8 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 2 (5.71%) Creative Thinking
2 1 (2.86%) Change Management
2 1 (2.86%) Incident Management
2 1 (2.86%) ITIL
2 1 (2.86%) Migration
2 1 (2.86%) SEO
2 1 (2.86%) Ticket Management
Programming Languages
1 10 (28.57%) SQL
2 3 (8.57%) T-SQL
3 1 (2.86%) JavaScript
Qualifications
1 5 (14.29%) VERITAS Certified Professional (VCP)
1 5 (14.29%) VMware Certified Professional (VCP)
2 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 15 (42.86%) Active Directory
2 5 (14.29%) VMware ESXi
3 3 (8.57%) VMware Infrastructure
4 1 (2.86%) Hyper-V
Systems Management
1 5 (14.29%) Backup Exec
1 5 (14.29%) Symantec Endpoint Protection
1 5 (14.29%) Symantec Enterprise Vault
1 5 (14.29%) Tivoli Storage Manager
1 5 (14.29%) vCenter Server
Vendors
1 19 (54.29%) Microsoft
2 10 (28.57%) VMware
3 9 (25.71%) Cisco
4 8 (22.86%) Juniper
5 5 (14.29%) Altiris
5 5 (14.29%) F5
5 5 (14.29%) Forcepoint
5 5 (14.29%) Symantec
5 5 (14.29%) Veritas
6 3 (8.57%) Capita
6 3 (8.57%) Dell
6 3 (8.57%) HP
6 3 (8.57%) Palo Alto
7 1 (2.86%) CheckPoint
7 1 (2.86%) Citrix
7 1 (2.86%) EMC
7 1 (2.86%) NetApp
7 1 (2.86%) Oracle
7 1 (2.86%) Salesforce.com
7 1 (2.86%) SAP