The median annual salary for a 2nd Line Support Engineer was £28,000 in advertised job vacancies in Berkshire during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Second Line Support Engineer
South East / Berkshire
Rank 156 191 198
Rank change year-on-year +35 +7  
Permanent jobs requiring a 2nd Line Support Engineer 21 26 35
As % of all permanent IT jobs advertised in Berkshire 0.63% 0.53% 0.64%
As % of the Job Titles category 0.66% 0.55% 0.67%
Number of salaries quoted 21 20 19
Median salary £28,000 £27,250 £27,500
Median salary % change year-on-year +2.75% -0.90%  
90% offered a salary of more than £25,500 £23,850 £25,000
10% offered a salary of more than £32,500 £34,000 £42,500
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year - +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3190 4685 5226
As % of all permanent IT job vacancies advertised in Berkshire 95.00% 94.65% 95.50%
Number of salaries quoted 2588 3823 3873
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £26,500 £28,500 £26,000
10% offered a salary of more than £70,000 £70,000 £68,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Berkshire.

Salary trend for 2nd Line Support Engineer in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +47 15 £28,000 +8.73% 2
Slough +24 4 £32,500 +25.00%
Wokingham 0 1 £34,000 +36.00%
2nd Line Support Engineer
South East

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 March 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support Engineer in the job title.

1 36 (83.72%) Windows
2 29 (67.44%) Active Directory
3 26 (60.47%) Windows Server
4 22 (51.16%) Microsoft
5 19 (44.19%) VMware
6 18 (41.86%) MS Exchange
6 18 (41.86%) VMware Infrastructure
6 18 (41.86%) Windows Server 2008
7 16 (37.21%) TCP/IP
8 13 (30.23%) Windows 7
8 13 (30.23%) DNS
8 13 (30.23%) Cisco
9 12 (27.91%) DHCP
9 12 (27.91%) Microsoft Certification
10 11 (25.58%) Windows Server 2003
10 11 (25.58%) Firewall
10 11 (25.58%) Hyper-V
11 9 (20.93%) Office 365
11 9 (20.93%) LAN
11 9 (20.93%) MCP
11 9 (20.93%) MS Office
12 8 (18.60%) SQL Server
12 8 (18.60%) Windows Server 2012
13 7 (16.28%) Windows 8
13 7 (16.28%) Data Protection
13 7 (16.28%) WAN
14 6 (13.95%) Linux
14 6 (13.95%) MS Excel
14 6 (13.95%) Marketing
15 5 (11.63%) Exchange Server 2010

2nd Line Support Engineer Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (41.86%) MS Exchange
2 5 (11.63%) Exchange Server 2010
3 4 (9.30%) Exchange Server 2003
4 2 (4.65%) Skype for Business
5 1 (2.33%) SharePoint
Applications
1 9 (20.93%) MS Office
2 6 (13.95%) MS Excel
Business Applications
1 1 (2.33%) SAP Business One
Cloud Services
1 9 (20.93%) Office 365
2 1 (2.33%) Cloud Computing
2 1 (2.33%) Microsoft Azure
Communications & Networking
1 16 (37.21%) TCP/IP
2 13 (30.23%) DNS
3 12 (27.91%) DHCP
4 11 (25.58%) Firewall
5 9 (20.93%) LAN
6 7 (16.28%) WAN
7 5 (11.63%) VPN
8 4 (9.30%) VLAN
8 4 (9.30%) VoIP
9 3 (6.98%) Network Security
9 3 (6.98%) PBX
9 3 (6.98%) Wireless
10 2 (4.65%) Cisco ASA
10 2 (4.65%) iSCSI
10 2 (4.65%) NAS
10 2 (4.65%) SAN
10 2 (4.65%) Skype
11 1 (2.33%) Kerberos
11 1 (2.33%) SSL
11 1 (2.33%) Wi-Fi
Database & Business Intelligence
1 8 (18.60%) SQL Server
2 3 (6.98%) SQL Server 2005
2 3 (6.98%) SQL Server 2008
General
1 6 (13.95%) Marketing
2 5 (11.63%) Manufacturing
3 3 (6.98%) Finance
3 3 (6.98%) Telecoms
4 2 (4.65%) Law
5 1 (2.33%) Legal
Miscellaneous
1 3 (6.98%) iPad
1 3 (6.98%) iPhone
1 3 (6.98%) User Experience
1 3 (6.98%) Video Conferencing
2 2 (4.65%) Enterprise Storage
2 2 (4.65%) NHS
2 2 (4.65%) PKI
2 2 (4.65%) Replication
3 1 (2.33%) Data Centre
3 1 (2.33%) Driving Licence
3 1 (2.33%) Management Information System
Operating Systems
1 36 (83.72%) Windows
2 26 (60.47%) Windows Server
3 18 (41.86%) Windows Server 2008
4 13 (30.23%) Windows 7
5 11 (25.58%) Windows Server 2003
6 8 (18.60%) Windows Server 2012
7 7 (16.28%) Windows 8
8 6 (13.95%) Linux
9 4 (9.30%) Windows XP
10 3 (6.98%) Windows Phone
11 2 (4.65%) Windows 10
Processes & Methodologies
1 7 (16.28%) Data Protection
2 5 (11.63%) ITIL
3 3 (6.98%) Mobile Device Management
3 3 (6.98%) Service Delivery
4 2 (4.65%) Mentoring
5 1 (2.33%) Capacity Management
5 1 (2.33%) Change Management
5 1 (2.33%) Migration
5 1 (2.33%) Multi-Factor Authentication
5 1 (2.33%) Open Source
5 1 (2.33%) Root Cause Analysis
5 1 (2.33%) Server Monitoring
5 1 (2.33%) Time Management
5 1 (2.33%) Two-Factor Authentication
Programming Languages
1 5 (11.63%) SQL
2 4 (9.30%) PowerShell
3 1 (2.33%) T-SQL
Qualifications
1 12 (27.91%) Microsoft Certification
2 9 (20.93%) MCP
3 4 (9.30%) CCNA
3 4 (9.30%) Cisco Certification
4 3 (6.98%) MCSA
4 3 (6.98%) MCTS
5 2 (4.65%) Degree
5 2 (4.65%) MCSE
6 1 (2.33%) MCITP
Quality Assurance & Compliance
1 5 (11.63%) SLA
2 1 (2.33%) ISO/IEC 27001
System Software
1 29 (67.44%) Active Directory
2 18 (41.86%) VMware Infrastructure
3 11 (25.58%) Hyper-V
4 2 (4.65%) VMware ESX
5 1 (2.33%) Virtual Desktop
5 1 (2.33%) XenApp
Systems Management
1 4 (9.30%) SCCM
2 1 (2.33%) SCOM
Vendors
1 22 (51.16%) Microsoft
2 19 (44.19%) VMware
3 13 (30.23%) Cisco
4 4 (9.30%) Dell
5 3 (6.98%) CheckPoint
5 3 (6.98%) HP
5 3 (6.98%) IBM
5 3 (6.98%) Kaspersky
5 3 (6.98%) Xerox
6 2 (4.65%) Google
6 2 (4.65%) Juniper
7 1 (2.33%) Citrix
7 1 (2.33%) Fortinet
7 1 (2.33%) SAP
7 1 (2.33%) SonicWALL
7 1 (2.33%) Symantec
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Benefits
Posted: 3 days ago
Reading
Hays West And Wales
Salary: £26000.00 - £30000.00 per annum + Benefits
Posted: 11 days ago