Period
to 21 January 2019

The median annual salary for a Technical Support Engineer was £35,000 in advertised job vacancies in Berkshire during the 6 months to 21 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
South East > Berkshire
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 201 211 173
Rank change year-on-year +10 -38 +47
Permanent jobs requiring a Technical Support Engineer 52 44 112
As % of all permanent IT jobs advertised in Berkshire 0.92% 0.68% 1.43%
As % of the Job Titles category 0.97% 0.71% 1.50%
Number of salaries quoted 51 40 101
Berkshire median annual salary £35,000 £32,500 £30,000
Median salary % change year-on-year +7.69% +8.33% -20.00%
10th Percentile £20,500 £24,000 £22,500
90th Percentile £53,750 £45,250 £45,000
South East median annual salary £30,000 £30,000 £30,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 5,371 6,177 7,462
% of permanent IT jobs with a recognized job title 94.91% 95.38% 95.59%
Number of salaries quoted 4,313 5,034 5,811
Berkshire median annual salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.53% -5.00% -
10th Percentile £28,750 £26,750 £27,500
90th Percentile £77,500 £73,750 £75,000
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Technical Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Technical Support Engineer in Berkshire

Technical Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in Berkshire.

Salary trend for Technical Support Engineer in Berkshire

Technical Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Technical Support Engineer in Berkshire over the 6 months to 21 January 2019.

Salary histogram for Technical Support Engineer in Berkshire

Technical Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the Berkshire region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +7 17 £35,000 +12.90%
Maidenhead -12 9 £45,000 -
Crowthorne - 9 £22,000 -
Bracknell -15 7 £35,000 +7.69% 1
Newbury - 5 £52,500 -
Wokingham +17 3 £30,000 +30.43% 1
Slough -16 1 £35,000 -22.22% 1
Technical Support Engineer
South East

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 21 January 2019, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Technical Support Engineer in the job title.

1 39 (75.00%) Windows
2 28 (53.85%) Active Directory
3 26 (50.00%) Linux
4 24 (46.15%) Microsoft
5 21 (40.38%) SQL Server
6 18 (34.62%) Windows Server
7 15 (28.85%) Windows 10
8 14 (26.92%) SQL
8 14 (26.92%) VMware
9 12 (23.08%) Hyper-V
10 11 (21.15%) Windows XP
10 11 (21.15%) Office 365
10 11 (21.15%) Problem-Solving
11 10 (19.23%) MS Exchange
11 10 (19.23%) Microsoft Office
11 10 (19.23%) Service Delivery
11 10 (19.23%) Windows 7
12 9 (17.31%) VMware Infrastructure
12 9 (17.31%) Firewall
13 8 (15.38%) ITIL
13 8 (15.38%) DHCP
13 8 (15.38%) DNS
13 8 (15.38%) Data Protection
14 7 (13.46%) Network Security
14 7 (13.46%) Time Management
14 7 (13.46%) CentOS
14 7 (13.46%) Red Hat Enterprise Linux
14 7 (13.46%) TCP/IP
14 7 (13.46%) Cisco
14 7 (13.46%) Wireless

Technical Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (19.23%) MS Exchange
2 7 (13.46%) Elasticsearch
3 4 (7.69%) IIS
4 3 (5.77%) Exchange Server 2010
5 2 (3.85%) Exchange Server 2013
Applications
1 10 (19.23%) Microsoft Office
Cloud Services
1 11 (21.15%) Office 365
2 3 (5.77%) Amazon AWS
2 3 (5.77%) Microsoft Azure
2 3 (5.77%) SaaS
Communications & Networking
1 9 (17.31%) Firewall
2 8 (15.38%) DHCP
2 8 (15.38%) DNS
3 7 (13.46%) Network Security
3 7 (13.46%) TCP/IP
3 7 (13.46%) Wireless
4 6 (11.54%) LAN
4 6 (11.54%) SNMP
5 4 (7.69%) HTTP
5 4 (7.69%) VPN
6 3 (5.77%) BGP
6 3 (5.77%) GoToMeeting
6 3 (5.77%) IGMP
6 3 (5.77%) MPLS
6 3 (5.77%) OSPF
6 3 (5.77%) VRRP
6 3 (5.77%) WebEx
7 2 (3.85%) SAN
8 1 (1.92%) ISDN
8 1 (1.92%) VoIP
Database & Business Intelligence
1 21 (40.38%) SQL Server
2 5 (9.62%) Big Data
2 5 (9.62%) Data Lake
2 5 (9.62%) Hadoop
2 5 (9.62%) SQL Server 2008
3 4 (7.69%) PostgreSQL
4 1 (1.92%) MySQL
General
1 3 (5.77%) German Language
2 2 (3.85%) Electronics
3 1 (1.92%) Marketing
Libraries, Frameworks & Software Standards
1 4 (7.69%) Middleware
1 4 (7.69%) REST
2 3 (5.77%) LDAP
2 3 (5.77%) Web Services
3 1 (1.92%) JSON
Miscellaneous
1 7 (13.46%) Data Centre
2 5 (9.62%) Cyberthreat
2 5 (9.62%) Security Operations Centre
3 2 (3.85%) Analytical Skills
3 2 (3.85%) Self-Motivation
4 1 (1.92%) Enterprise Software
4 1 (1.92%) Linux Command Line
Operating Systems
1 39 (75.00%) Windows
2 26 (50.00%) Linux
3 18 (34.62%) Windows Server
4 15 (28.85%) Windows 10
5 11 (21.15%) Windows XP
6 10 (19.23%) Windows 7
7 7 (13.46%) CentOS
7 7 (13.46%) Red Hat Enterprise Linux
8 6 (11.54%) Unix
8 6 (11.54%) Windows 8
8 6 (11.54%) Windows Server 2008
9 3 (5.77%) AIX
9 3 (5.77%) HPUX
9 3 (5.77%) Mac OS X
9 3 (5.77%) Solaris
9 3 (5.77%) Windows Server 2012
Processes & Methodologies
1 11 (21.15%) Problem-Solving
2 10 (19.23%) Service Delivery
3 8 (15.38%) Data Protection
3 8 (15.38%) ITIL
4 7 (13.46%) Time Management
5 6 (11.54%) Artificial Intelligence
5 6 (11.54%) Customer Requirements
6 5 (9.62%) Analytics
6 5 (9.62%) Critical Thinking
6 5 (9.62%) Machine Learning
6 5 (9.62%) Migration
6 5 (9.62%) Security Operations
6 5 (9.62%) SIEM
6 5 (9.62%) Software Deployment
6 5 (9.62%) Tech Ops
7 4 (7.69%) B2B
7 4 (7.69%) Mentoring
7 4 (7.69%) Microservices
7 4 (7.69%) Multithreading
8 3 (5.77%) Network Monitoring
Programming Languages
1 14 (26.92%) SQL
2 4 (7.69%) Java
3 3 (5.77%) C
3 3 (5.77%) PowerShell
4 1 (1.92%) Bash Shell
4 1 (1.92%) JavaScript
4 1 (1.92%) Perl
4 1 (1.92%) Python
4 1 (1.92%) T-SQL
Qualifications
1 6 (11.54%) SC Cleared
1 6 (11.54%) Security Cleared
2 3 (5.77%) CCNA
2 3 (5.77%) CCNP
2 3 (5.77%) Cisco Certification
3 2 (3.85%) Degree
4 1 (1.92%) Network+ Certification
Quality Assurance & Compliance
1 4 (7.69%) SLA
2 1 (1.92%) PCI DSS
System Software
1 28 (53.85%) Active Directory
2 12 (23.08%) Hyper-V
3 9 (17.31%) VMware Infrastructure
4 5 (9.62%) Firmware
Systems Management
1 6 (11.54%) SCCM
2 5 (9.62%) WSUS
3 3 (5.77%) Grafana
3 3 (5.77%) Kibana
Vendors
1 24 (46.15%) Microsoft
2 14 (26.92%) VMware
3 7 (13.46%) Cisco
4 5 (9.62%) LogRhythm
5 4 (7.69%) Red Hat
6 3 (5.77%) CheckPoint
6 3 (5.77%) F5
6 3 (5.77%) HP
6 3 (5.77%) Salesforce.com
6 3 (5.77%) Splunk
7 1 (1.92%) Genesys
7 1 (1.92%) Google
7 1 (1.92%) Qualys