Period
to 18 November 2018

The median annual salary for a Technical Support Engineer was £35,000 in advertised job vacancies in Berkshire during the 6 months to 18 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
South East > Berkshire
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 204 208 182
Rank change year-on-year +4 -26 +38
Permanent jobs requiring a Technical Support Engineer 45 51 120
As % of all permanent IT jobs advertised in Berkshire 0.74% 0.81% 1.38%
As % of the Job Titles category 0.78% 0.85% 1.44%
Number of salaries quoted 42 45 109
Berkshire median annual salary £35,000 £32,500 £30,000
Median salary % change year-on-year +7.69% +8.33% -20.00%
10th Percentile £20,500 £21,550 £22,900
90th Percentile £52,875 £49,500 £45,000
South East median annual salary £30,000 £30,000 £30,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 5,777 5,988 8,355
% of permanent IT jobs with a recognized job title 95.19% 95.58% 95.97%
Number of salaries quoted 4,626 4,797 6,541
Berkshire median annual salary £52,250 £47,500 £50,000
Median salary % change year-on-year +10.00% -5.00% +3.09%
10th Percentile £29,000 £26,250 £28,000
90th Percentile £75,000 £75,000 £73,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

Technical Support Engineer
Job Vacancy Trend in Berkshire

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Technical Support Engineer in Berkshire

Technical Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in Berkshire.

Salary trend for Technical Support Engineer in Berkshire

Technical Support Engineer
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Technical Support Engineer in Berkshire over the 6 months to 18 November 2018.

Salary histogram for Technical Support Engineer in Berkshire

Technical Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the Berkshire region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -7 17 £36,250 +39.42% 2
Maidenhead -25 9 £45,000 - 1
Crowthorne - 9 £22,000 -
Bracknell -16 4 £29,250 -10.00%
Wokingham +16 3 £30,000 +30.43% 1
Newbury - 2 £43,750 - 3
Technical Support Engineer
South East

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 18 November 2018, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Technical Support Engineer in the job title.

1 38 (84.44%) Windows
2 27 (60.00%) Linux
2 27 (60.00%) Active Directory
3 26 (57.78%) Microsoft
4 20 (44.44%) SQL Server
5 15 (33.33%) SQL
5 15 (33.33%) Microsoft Office
5 15 (33.33%) Hyper-V
6 14 (31.11%) Office 365
6 14 (31.11%) MS Exchange
6 14 (31.11%) Windows 10
6 14 (31.11%) Windows Server
7 11 (24.44%) Problem-Solving
7 11 (24.44%) Windows XP
7 11 (24.44%) VMware
8 10 (22.22%) Service Delivery
9 9 (20.00%) Windows 7
10 8 (17.78%) Red Hat Enterprise Linux
10 8 (17.78%) Network Security
10 8 (17.78%) Firewall
11 7 (15.56%) Migration
11 7 (15.56%) Data Protection
11 7 (15.56%) VMware Infrastructure
11 7 (15.56%) Windows Server 2008
11 7 (15.56%) Windows 8
12 6 (13.33%) Data Centre
12 6 (13.33%) SC Cleared
12 6 (13.33%) Security Cleared
12 6 (13.33%) Time Management
12 6 (13.33%) SCCM

Technical Support Engineer Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (31.11%) MS Exchange
2 4 (8.89%) Elasticsearch
3 3 (6.67%) Exchange Server 2010
4 2 (4.44%) IIS
5 1 (2.22%) Exchange Server 2013
5 1 (2.22%) SharePoint
5 1 (2.22%) Skype for Business
Applications
1 15 (33.33%) Microsoft Office
Cloud Services
1 14 (31.11%) Office 365
2 5 (11.11%) Microsoft Azure
3 4 (8.89%) Amazon AWS
3 4 (8.89%) SaaS
4 1 (2.22%) Azure Active Directory
Communications & Networking
1 8 (17.78%) Firewall
1 8 (17.78%) Network Security
2 6 (13.33%) LAN
2 6 (13.33%) VPN
3 5 (11.11%) DNS
3 5 (11.11%) TCP/IP
4 4 (8.89%) DHCP
5 3 (6.67%) GoToMeeting
5 3 (6.67%) SNMP
5 3 (6.67%) WebEx
6 1 (2.22%) HTTP
6 1 (2.22%) SAN
6 1 (2.22%) Skype
6 1 (2.22%) VoIP
6 1 (2.22%) Wireless
Database & Business Intelligence
1 20 (44.44%) SQL Server
2 5 (11.11%) Data Lake
3 4 (8.89%) PostgreSQL
3 4 (8.89%) SQL Server 2008
4 3 (6.67%) MySQL
4 3 (6.67%) Relational Database
5 2 (4.44%) Big Data
5 2 (4.44%) Hadoop
General
1 3 (6.67%) Retail
2 1 (2.22%) German Language
Libraries, Frameworks & Software Standards
1 4 (8.89%) LDAP
2 1 (2.22%) HTML
2 1 (2.22%) JSON
2 1 (2.22%) Middleware
2 1 (2.22%) Regular Expression
2 1 (2.22%) REST
2 1 (2.22%) Web Services
2 1 (2.22%) XML
Miscellaneous
1 6 (13.33%) Data Centre
2 5 (11.11%) Cyberthreat
2 5 (11.11%) Security Operations Centre
3 1 (2.22%) Analytical Skills
3 1 (2.22%) Linux Command Line
Operating Systems
1 38 (84.44%) Windows
2 27 (60.00%) Linux
3 14 (31.11%) Windows 10
3 14 (31.11%) Windows Server
4 11 (24.44%) Windows XP
5 9 (20.00%) Windows 7
6 8 (17.78%) Red Hat Enterprise Linux
7 7 (15.56%) Windows 8
7 7 (15.56%) Windows Server 2008
8 5 (11.11%) Unix
9 4 (8.89%) AIX
9 4 (8.89%) CentOS
9 4 (8.89%) HPUX
9 4 (8.89%) Mac OS X
9 4 (8.89%) Solaris
10 2 (4.44%) Windows Server 2012
Processes & Methodologies
1 11 (24.44%) Problem-Solving
2 10 (22.22%) Service Delivery
3 7 (15.56%) Data Protection
3 7 (15.56%) Migration
4 6 (13.33%) Artificial Intelligence
4 6 (13.33%) ITIL
4 6 (13.33%) Time Management
5 5 (11.11%) Analytics
5 5 (11.11%) Critical Thinking
5 5 (11.11%) Customer Requirements
5 5 (11.11%) Security Operations
5 5 (11.11%) SIEM
5 5 (11.11%) Software Deployment
5 5 (11.11%) Tech Ops
6 4 (8.89%) Mentoring
7 3 (6.67%) Coaching
7 3 (6.67%) Creative Thinking
7 3 (6.67%) Innovative Thinking
7 3 (6.67%) Network Monitoring
7 3 (6.67%) Ticket Management
Programming Languages
1 15 (33.33%) SQL
2 5 (11.11%) Java
2 5 (11.11%) Python
3 4 (8.89%) Bash Shell
4 3 (6.67%) Groovy
4 3 (6.67%) Java 8
5 2 (4.44%) Perl
6 1 (2.22%) C#
6 1 (2.22%) C++
6 1 (2.22%) Shell Script
6 1 (2.22%) T-SQL
Qualifications
1 6 (13.33%) SC Cleared
1 6 (13.33%) Security Cleared
2 2 (4.44%) Degree
2 2 (4.44%) MCSE
2 2 (4.44%) Microsoft Certification
3 1 (2.22%) Network+ Certification
Quality Assurance & Compliance
1 5 (11.11%) SLA
2 1 (2.22%) QA
System Software
1 27 (60.00%) Active Directory
2 15 (33.33%) Hyper-V
3 7 (15.56%) VMware Infrastructure
4 5 (11.11%) Firmware
Systems Management
1 6 (13.33%) SCCM
2 5 (11.11%) WSUS
3 3 (6.67%) Grafana
3 3 (6.67%) Kibana
Vendors
1 26 (57.78%) Microsoft
2 11 (24.44%) VMware
3 5 (11.11%) LogRhythm
3 5 (11.11%) Red Hat
4 4 (8.89%) Cisco
4 4 (8.89%) Splunk
5 3 (6.67%) CheckPoint
5 3 (6.67%) F5
5 3 (6.67%) Salesforce.com
6 2 (4.44%) Dell
6 2 (4.44%) HP
6 2 (4.44%) SonicWALL