Period
to 20 January 2018

The median annual salary for a Technical Support Engineer was £30,000 in advertised job vacancies in the South East during the 6 months to 20 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
England > South East
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 419 385 431
Rank change year-on-year -34 +46 -124
Permanent jobs requiring a Technical Support Engineer 123 190 229
As % of all permanent IT jobs advertised in the South East 0.40% 0.60% 0.56%
As % of the Job Titles category 0.41% 0.62% 0.58%
Number of salaries quoted 117 167 208
South East median annual salary £30,000 £30,000 £33,500
Median salary % change year-on-year - -10.45% -1.47%
10th Percentile £20,750 £20,500 £22,000
90th Percentile £46,000 £46,000 £47,500
England median annual salary £30,000 £30,000 £31,000
% change year-on-year - -3.23% -4.62%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,846 30,884 39,627
% of permanent IT jobs with a recognized job title 96.66% 96.86% 96.99%
Number of salaries quoted 24,922 25,613 33,551
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,625
90th Percentile £67,500 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Technical Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support Engineer in the South East

Technical Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in the South East.

Salary trend for Technical Support Engineer in the South East

Technical Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Technical Support Engineer in the South East over the 6 months to 20 January 2018.

Salary histogram for Technical Support Engineer in the South East

Technical Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the South East region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -25 76 £30,000 - 9
Berkshire -43 44 £32,500 +8.33% 9
Buckinghamshire +32 24 £22,000 -41.33%
Surrey -1 23 £37,500 +25.00% 3
Hampshire -12 13 £25,500 +13.33% 5
Oxfordshire -13 8 £21,000 -35.38%
West Sussex -5 4 £40,000 +23.08% 6
Kent +13 3 £27,500 -2.65% 4
Middlesex +13 2 £37,500 -25.00%
East Sussex - 2 £27,500 -
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 20 January 2018, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Engineer in the job title.

1 88 (71.54%) Windows
2 58 (47.15%) Windows Server
3 51 (41.46%) Microsoft
4 45 (36.59%) Active Directory
5 38 (30.89%) Cisco
5 38 (30.89%) VMware
6 35 (28.46%) SQL Server
7 31 (25.20%) SQL
8 30 (24.39%) Windows Server 2012
9 27 (21.95%) MS Exchange
10 25 (20.33%) Linux
10 25 (20.33%) Windows 7
11 21 (17.07%) Office 365
12 18 (14.63%) VMware ESXi
12 18 (14.63%) Exchange Server 2010
12 18 (14.63%) Analytical Skills
12 18 (14.63%) Windows 10
12 18 (14.63%) Firewall
13 17 (13.82%) TCP/IP
13 17 (13.82%) VMware Infrastructure
14 16 (13.01%) VoIP
15 15 (12.20%) Microsoft Office
15 15 (12.20%) Windows Server 2008
15 15 (12.20%) Hyper-V
16 14 (11.38%) Degree
17 13 (10.57%) Backup Exec
18 12 (9.76%) Juniper
18 12 (9.76%) Symantec
18 12 (9.76%) Java
18 12 (9.76%) Clustering

Technical Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (21.95%) MS Exchange
2 18 (14.63%) Exchange Server 2010
3 11 (8.94%) IIS
4 10 (8.13%) Exchange Server 2013
5 9 (7.32%) Apache
6 5 (4.07%) Tomcat
7 4 (3.25%) SharePoint
7 4 (3.25%) WebLogic
7 4 (3.25%) WebLogic Portal
8 1 (0.81%) Documentum
8 1 (0.81%) IBM Notes
8 1 (0.81%) JBoss
8 1 (0.81%) Oracle SOA Suite
8 1 (0.81%) WebSphere
Applications
1 15 (12.20%) Microsoft Office
2 3 (2.44%) Microsoft Excel
3 1 (0.81%) Microsoft PowerPoint
3 1 (0.81%) MS Visio
Business Applications
1 1 (0.81%) Dynamics NAV
Cloud Services
1 21 (17.07%) Office 365
2 4 (3.25%) Microsoft Azure
3 3 (2.44%) SaaS
4 2 (1.63%) Amazon AWS
5 1 (0.81%) Azure Active Directory
5 1 (0.81%) G Suite
5 1 (0.81%) Mimecast
Communications & Networking
1 18 (14.63%) Firewall
2 17 (13.82%) TCP/IP
3 16 (13.01%) VoIP
4 10 (8.13%) VLAN
5 9 (7.32%) DNS
5 9 (7.32%) VPN
6 8 (6.50%) DHCP
6 8 (6.50%) SAN
7 6 (4.88%) Internet
8 5 (4.07%) LAN
9 4 (3.25%) WAN
9 4 (3.25%) Wireshark
10 2 (1.63%) IP Telephony
10 2 (1.63%) NAS
10 2 (1.63%) Remote Desktop
10 2 (1.63%) Unified Communications
11 1 (0.81%) FTP
11 1 (0.81%) HTTP
11 1 (0.81%) Junos
11 1 (0.81%) Wireless
Database & Business Intelligence
1 35 (28.46%) SQL Server
2 4 (3.25%) MySQL
2 4 (3.25%) Oracle Database
2 4 (3.25%) SQL Server 2008
2 4 (3.25%) SQL Server 2012
3 3 (2.44%) GIS
4 1 (0.81%) Crystal Reports
4 1 (0.81%) MS Access
4 1 (0.81%) MySQL Workbench
Development Applications
1 1 (0.81%) Eclipse
1 1 (0.81%) IntelliJ
1 1 (0.81%) Maven
1 1 (0.81%) NetBeans
General
1 10 (8.13%) Finance
2 4 (3.25%) Advertising
2 4 (3.25%) Games
3 3 (2.44%) French Language
3 3 (2.44%) Italian Language
4 2 (1.63%) Electronics
4 2 (1.63%) Manufacturing
4 2 (1.63%) Retail
4 2 (1.63%) Telecoms
5 1 (0.81%) Arabic Language
Libraries, Frameworks & Software Standards
1 4 (3.25%) HTML
1 4 (3.25%) XML
2 3 (2.44%) J2EE
3 2 (1.63%) CSS
3 2 (1.63%) JSON
3 2 (1.63%) LDAP
3 2 (1.63%) Regular Expression
4 1 (0.81%) Java EE
4 1 (0.81%) Java SE
4 1 (0.81%) JMS
4 1 (0.81%) REST
4 1 (0.81%) SOAP
4 1 (0.81%) Spring
4 1 (0.81%) Web Services
Miscellaneous
1 18 (14.63%) Analytical Skills
2 12 (9.76%) Clustering
3 6 (4.88%) Fintech
4 5 (4.07%) Mainframe
5 3 (2.44%) Cyberthreat
5 3 (2.44%) Data Centre
5 3 (2.44%) PKI
6 2 (1.63%) Computer Science
6 2 (1.63%) Driving Licence
6 2 (1.63%) EPoS
6 2 (1.63%) Fat Client
6 2 (1.63%) NHS
6 2 (1.63%) Thin Client
7 1 (0.81%) CCTV
7 1 (0.81%) Digital Currency
7 1 (0.81%) Enterprise Software
7 1 (0.81%) HP Storage
Operating Systems
1 88 (71.54%) Windows
2 58 (47.15%) Windows Server
3 30 (24.39%) Windows Server 2012
4 25 (20.33%) Linux
4 25 (20.33%) Windows 7
5 18 (14.63%) Windows 10
6 15 (12.20%) Windows Server 2008
7 7 (5.69%) Windows Server 2003
8 6 (4.88%) Windows 8
9 5 (4.07%) zOS
10 4 (3.25%) CentOS
10 4 (3.25%) Debian
10 4 (3.25%) Ubuntu
11 3 (2.44%) Unix
11 3 (2.44%) Windows XP
12 2 (1.63%) AIX
12 2 (1.63%) HPUX
12 2 (1.63%) Mac OS X
12 2 (1.63%) Solaris
13 1 (0.81%) VMS
Processes & Methodologies
1 9 (7.32%) Time Management
2 7 (5.69%) CRM
2 7 (5.69%) Disaster Recovery
2 7 (5.69%) ITIL
3 6 (4.88%) Data Security
3 6 (4.88%) Open Source
3 6 (4.88%) Service Delivery
3 6 (4.88%) Software Audit
4 5 (4.07%) Network Monitoring
5 4 (3.25%) Presales
5 4 (3.25%) Proactive Monitoring
5 4 (3.25%) Project Management
5 4 (3.25%) Statistics
5 4 (3.25%) Workflow
6 3 (2.44%) B2B
6 3 (2.44%) Business Development
6 3 (2.44%) Capacity Planning
6 3 (2.44%) Change Management
6 3 (2.44%) DevOps
6 3 (2.44%) SIEM
Programming Languages
1 31 (25.20%) SQL
2 12 (9.76%) Java
3 11 (8.94%) C++
4 7 (5.69%) PowerShell
5 5 (4.07%) Assembly Language
5 5 (4.07%) C
5 5 (4.07%) COBOL
5 5 (4.07%) PL/1
6 3 (2.44%) C#
7 2 (1.63%) Perl
7 2 (1.63%) Python
7 2 (1.63%) Shell Script
Qualifications
1 14 (11.38%) Degree
2 10 (8.13%) VERITAS Certified Professional (VCP)
2 10 (8.13%) VMware Certified Professional (VCP)
3 5 (4.07%) Master's Degree
3 5 (4.07%) Microsoft Certification
4 3 (2.44%) MCSE
5 2 (1.63%) CCNA
5 2 (1.63%) Cisco Certification
5 2 (1.63%) MCP
5 2 (1.63%) RHCE
6 1 (0.81%) CCNP
6 1 (0.81%) Computer Science Degree
6 1 (0.81%) DV Cleared
6 1 (0.81%) HND
6 1 (0.81%) JNCIA
6 1 (0.81%) JNCIP
6 1 (0.81%) JNCIS
6 1 (0.81%) SC Cleared
6 1 (0.81%) Security Cleared
Quality Assurance & Compliance
1 10 (8.13%) SLA
2 2 (1.63%) Sarbanes-Oxley
3 1 (0.81%) ISO/IEC 27001
System Software
1 45 (36.59%) Active Directory
2 18 (14.63%) VMware ESXi
3 17 (13.82%) VMware Infrastructure
4 15 (12.20%) Hyper-V
5 4 (3.25%) KVM
5 4 (3.25%) VMware Workstation
6 3 (2.44%) vSphere
7 2 (1.63%) Virtual Servers
8 1 (0.81%) ISA Server
8 1 (0.81%) Terminal Services
8 1 (0.81%) XenServer
Systems Management
1 13 (10.57%) Backup Exec
2 11 (8.94%) SCCM
2 11 (8.94%) vCenter Server
3 10 (8.13%) Symantec Endpoint Protection
3 10 (8.13%) Symantec Enterprise Vault
3 10 (8.13%) Tivoli Storage Manager
4 2 (1.63%) Failover Clustering
4 2 (1.63%) SCOM
4 2 (1.63%) Simpana
4 2 (1.63%) Systems Management Server (SMS)
5 1 (0.81%) AirWatch
5 1 (0.81%) NetBackup
5 1 (0.81%) Norton AntiVirus
5 1 (0.81%) SCVMM
5 1 (0.81%) WSUS
Vendors
1 51 (41.46%) Microsoft
2 38 (30.89%) Cisco
2 38 (30.89%) VMware
3 12 (9.76%) Juniper
3 12 (9.76%) Symantec
4 10 (8.13%) Altiris
4 10 (8.13%) F5
4 10 (8.13%) Forcepoint
4 10 (8.13%) Remedy
4 10 (8.13%) ServiceNow
4 10 (8.13%) Veritas
5 8 (6.50%) HP
6 6 (4.88%) Oracle
7 5 (4.07%) Citrix
8 4 (3.25%) Red Hat
9 3 (2.44%) CommVault
9 3 (2.44%) LogRhythm
9 3 (2.44%) Sophos
9 3 (2.44%) TOWER Software
10 2 (1.63%) CheckPoint