Period
to 26 July 2017

The median annual salary for a Technical Support Engineer was £32,500 in advertised job vacancies in the South East during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
England > South East
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 382 365 390
Rank change year-on-year -17 +25 -16
Permanent jobs requiring a Technical Support Engineer 161 266 284
As % of all permanent IT jobs advertised in the South East 0.54% 0.70% 0.67%
As % of the Job Titles category 0.56% 0.72% 0.69%
Number of salaries quoted 142 230 245
South East median annual salary £32,500 £32,500 £33,000
Median salary % change year-on-year - -1.52% -10.81%
10th Percentile £21,250 £21,250 £22,500
90th Percentile £61,250 £45,000 £47,500
England median annual salary £31,500 £32,500 £32,500
% change year-on-year -3.08% - -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 28725 36829 41096
As % of all permanent IT job vacancies advertised in the South East 96.69% 97.05% 97.00%
Number of salaries quoted 24083 31358 33312
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £25,750 £25,007
90th Percentile £67,500 £67,500 £66,250
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Technical Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support Engineer in the South East

Technical Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in the South East.

Salary trend for Technical Support Engineer in the South East

Technical Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Technical Support Engineer in the South East over the 6 months to 26 July 2017.

Salary histogram for Technical Support Engineer in the South East

Technical Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the South East region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +7 103 £32,500 -13.33% 1
Berkshire +10 94 £32,500 -13.33% 1
Surrey +19 30 £32,500 -
West Sussex +28 17 £40,000 +26.98% 2
Hampshire +2 11 £22,500 -10.00% 2
Buckinghamshire +1 5 £26,000 +8.33%
Oxfordshire +9 4 £32,500 +16.07%
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 26 July 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support Engineer in the job title.

1 93 (57.76%) Windows
2 67 (41.61%) Active Directory
3 48 (29.81%) SQL
3 48 (29.81%) Windows Server
4 47 (29.19%) Microsoft
5 45 (27.95%) Java
6 37 (22.98%) VMware
7 35 (21.74%) Oracle
7 35 (21.74%) Linux
8 34 (21.12%) Windows Server 2012
9 31 (19.25%) Tomcat
10 28 (17.39%) Firewall
11 27 (16.77%) Office 365
12 26 (16.15%) TCP/IP
13 25 (15.53%) SOAP
13 25 (15.53%) Maven
13 25 (15.53%) Degree
14 24 (14.91%) WebSphere
14 24 (14.91%) SQL Server
14 24 (14.91%) DNS
14 24 (14.91%) HTTP
14 24 (14.91%) Unix
15 22 (13.66%) MS Exchange
15 22 (13.66%) Windows Server 2008
15 22 (13.66%) Clustering
15 22 (13.66%) Backup Exec
15 22 (13.66%) Enterprise Software
16 21 (13.04%) Web Services
16 21 (13.04%) XML
16 21 (13.04%) IBM

Technical Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (19.25%) Tomcat
2 24 (14.91%) WebSphere
3 22 (13.66%) MS Exchange
4 17 (10.56%) JBoss
4 17 (10.56%) Oracle SOA Suite
5 15 (9.32%) IIS
6 14 (8.70%) Exchange Server 2010
7 11 (6.83%) Exchange Server 2013
8 10 (6.21%) Apache
9 7 (4.35%) IBM Notes
9 7 (4.35%) WebLogic
10 6 (3.73%) SharePoint
11 2 (1.24%) Exchange Server 2007
11 2 (1.24%) Skype for Business
12 1 (0.62%) nginx
Applications
1 3 (1.86%) Microsoft Office
Business Applications
1 2 (1.24%) Dynamics NAV
2 1 (0.62%) Exstream
Cloud Services
1 27 (16.77%) Office 365
2 12 (7.45%) Microsoft Azure
3 3 (1.86%) Amazon AWS
4 2 (1.24%) SaaS
5 1 (0.62%) Azure Active Directory
5 1 (0.62%) Cloud Computing
5 1 (0.62%) Dynamics 365
5 1 (0.62%) Mimecast
Communications & Networking
1 28 (17.39%) Firewall
2 26 (16.15%) TCP/IP
3 24 (14.91%) DNS
3 24 (14.91%) HTTP
4 21 (13.04%) Internet
5 18 (11.18%) FTP
6 12 (7.45%) LAN
7 10 (6.21%) VoIP
7 10 (6.21%) WAN
8 8 (4.97%) DHCP
9 7 (4.35%) SAN
10 5 (3.11%) VPN
11 4 (2.48%) Intrusion Detection
11 4 (2.48%) Network Security
11 4 (2.48%) SSH
11 4 (2.48%) SSL
11 4 (2.48%) Wireless
12 2 (1.24%) IPsec
12 2 (1.24%) LDAP
12 2 (1.24%) Unified Communications
Database & Business Intelligence
1 24 (14.91%) SQL Server
2 8 (4.97%) Oracle Database
3 5 (3.11%) GIS
4 3 (1.86%) MySQL
5 2 (1.24%) DB2
5 2 (1.24%) Informix
6 1 (0.62%) Big Data
6 1 (0.62%) MongoDB
6 1 (0.62%) PostgreSQL
6 1 (0.62%) SQL Server 2008
6 1 (0.62%) SQL Server 2012
Development Applications
1 25 (15.53%) Maven
2 17 (10.56%) Eclipse
2 17 (10.56%) IntelliJ
2 17 (10.56%) NetBeans
3 9 (5.59%) Selenium
4 8 (4.97%) Jenkins
4 8 (4.97%) SoapUI
5 6 (3.73%) JIRA
6 2 (1.24%) Team Foundation Server
7 1 (0.62%) Visual Studio
General
1 12 (7.45%) French Language
2 11 (6.83%) Finance
3 7 (4.35%) German Language
4 5 (3.11%) Manufacturing
4 5 (3.11%) Portuguese Language
4 5 (3.11%) Spanish Language
5 4 (2.48%) Games
6 2 (1.24%) Telecoms
7 1 (0.62%) Financial Institution
7 1 (0.62%) Italian Language
7 1 (0.62%) Japanese Language
7 1 (0.62%) Korean Language
7 1 (0.62%) Legal
7 1 (0.62%) Mandarin Language
Libraries, Frameworks & Software Standards
1 25 (15.53%) SOAP
2 21 (13.04%) Web Services
2 21 (13.04%) XML
3 17 (10.56%) Java EE
3 17 (10.56%) Java SE
3 17 (10.56%) JMS
3 17 (10.56%) REST
3 17 (10.56%) Spring
4 13 (8.07%) J2EE
5 8 (4.97%) Middleware
5 8 (4.97%) Oracle Fusion
6 5 (3.11%) HTML
7 4 (2.48%) Regular Expression
8 3 (1.86%) JSP
9 2 (1.24%) .NET
10 1 (0.62%) AngularJS
10 1 (0.62%) ASP.NET
10 1 (0.62%) CSS
10 1 (0.62%) jQuery
10 1 (0.62%) Mason
Miscellaneous
1 22 (13.66%) Clustering
1 22 (13.66%) Enterprise Software
2 20 (12.42%) Analytical Skills
3 7 (4.35%) Computer Science
3 7 (4.35%) Hybrid Cloud
4 6 (3.73%) Data Centre
5 5 (3.11%) Management Information System
6 3 (1.86%) Driving Licence
6 3 (1.86%) iPhone
7 2 (1.24%) Blackberry
7 2 (1.24%) Cyberthreat
7 2 (1.24%) EMC VNX
7 2 (1.24%) PKI
8 1 (0.62%) AS400
8 1 (0.62%) iSeries
8 1 (0.62%) Linux Command Line
8 1 (0.62%) Smartphone
Operating Systems
1 93 (57.76%) Windows
2 48 (29.81%) Windows Server
3 35 (21.74%) Linux
4 34 (21.12%) Windows Server 2012
5 24 (14.91%) Unix
6 22 (13.66%) Windows Server 2008
7 14 (8.70%) Windows Server 2003
8 12 (7.45%) Windows 7
9 9 (5.59%) Windows 10
10 6 (3.73%) AIX
10 6 (3.73%) HPUX
10 6 (3.73%) Solaris
11 5 (3.11%) Android
11 5 (3.11%) IRIX
12 4 (2.48%) Mac OS
12 4 (2.48%) Windows NT
12 4 (2.48%) Windows XP
13 3 (1.86%) Apple iOS
13 3 (1.86%) Windows 8
14 2 (1.24%) Mac OS X
Processes & Methodologies
1 18 (11.18%) ITIL
2 17 (10.56%) Open Source
2 17 (10.56%) SOA
3 13 (8.07%) Service Management
4 12 (7.45%) Agile Software Development
5 11 (6.83%) Service Delivery
6 10 (6.21%) Software Engineering
7 9 (5.59%) Customer Engagement
7 9 (5.59%) Problem Management
8 8 (4.97%) Change Management
8 8 (4.97%) DevOps
8 8 (4.97%) Mentoring
8 8 (4.97%) SDLC
8 8 (4.97%) Test Automation
9 7 (4.35%) Presales
10 6 (3.73%) Business Intelligence
10 6 (3.73%) E-Commerce
11 5 (3.11%) Configuration Management
11 5 (3.11%) Service Delivery Management
11 5 (3.11%) Virtual Environments
Programming Languages
1 48 (29.81%) SQL
2 45 (27.95%) Java
3 9 (5.59%) PL/SQL
4 6 (3.73%) C++
5 5 (3.11%) Bash Shell
5 5 (3.11%) JavaScript
5 5 (3.11%) Python
6 4 (2.48%) C
6 4 (2.48%) C#
6 4 (2.48%) Perl
6 4 (2.48%) T-SQL
7 3 (1.86%) PHP
7 3 (1.86%) Shell Script
8 1 (0.62%) PowerShell
8 1 (0.62%) VB
8 1 (0.62%) VB.NET
Qualifications
1 25 (15.53%) Degree
2 12 (7.45%) VMware Certified Professional (VCP)
3 10 (6.21%) VERITAS Certified Professional (VCP)
4 8 (4.97%) Microsoft Certification
5 7 (4.35%) Cisco Certification
6 6 (3.73%) CCNA
6 6 (3.73%) MCSE
7 5 (3.11%) CompTIA Security+
7 5 (3.11%) Security+ Certification
8 4 (2.48%) CEH
8 4 (2.48%) CISSP
9 3 (1.86%) MCSA
10 1 (0.62%) A+ Certification
10 1 (0.62%) HND
10 1 (0.62%) Network+ Certification
10 1 (0.62%) Numerate Degree
Quality Assurance & Compliance
1 5 (3.11%) SLA
2 3 (1.86%) ISO/IEC 27001
3 1 (0.62%) ISO 14001
3 1 (0.62%) ISO 9001
3 1 (0.62%) QA
System Software
1 67 (41.61%) Active Directory
2 17 (10.56%) VMware Infrastructure
3 16 (9.94%) VMware ESXi
4 11 (6.83%) Hyper-V
5 4 (2.48%) Samba
5 4 (2.48%) Virtual Desktop
5 4 (2.48%) vSphere
6 2 (1.24%) FreeRADIUS
6 2 (1.24%) Virtual Servers
6 2 (1.24%) VMware Workstation
7 1 (0.62%) VMware Server
7 1 (0.62%) XenApp
7 1 (0.62%) XenDesktop
7 1 (0.62%) XenServer
Systems Management
1 22 (13.66%) Backup Exec
2 11 (6.83%) Tivoli Storage Manager
2 11 (6.83%) vCenter Server
3 10 (6.21%) Symantec Endpoint Protection
3 10 (6.21%) Symantec Enterprise Vault
4 9 (5.59%) SCCM
5 3 (1.86%) NetBackup
6 1 (0.62%) AirWatch
6 1 (0.62%) HP Data Protector
6 1 (0.62%) SCOM
6 1 (0.62%) WSUS
Vendors
1 47 (29.19%) Microsoft
2 37 (22.98%) VMware
3 35 (21.74%) Oracle
4 21 (13.04%) IBM
5 20 (12.42%) Cisco
6 17 (10.56%) BEA
6 17 (10.56%) TIBCO
7 13 (8.07%) Juniper
7 13 (8.07%) Symantec
8 11 (6.83%) F5
8 11 (6.83%) Veeam
8 11 (6.83%) Veritas
9 10 (6.21%) Altiris
9 10 (6.21%) Forcepoint
10 7 (4.35%) Sun
11 6 (3.73%) EMC
11 6 (3.73%) HP
11 6 (3.73%) Lotus
12 5 (3.11%) Salesforce.com
12 5 (3.11%) Splunk
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