Period
to 21 July 2019

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 July 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Berkshire
6 months to
21 Jul 2019
Same period 2018 Same period 2017
Rank 62 63 71
Rank change year-on-year +1 +8 -24
Permanent jobs citing CRM 256 282 240
As % of all permanent IT jobs advertised in Berkshire 4.37% 4.17% 3.61%
As % of the Processes & Methodologies category 4.78% 4.59% 4.09%
Number of salaries quoted 214 238 181
Berkshire median annual salary £52,500 £52,500 £45,000
Median salary % change year-on-year - +16.67% -5.26%
10th Percentile £30,200 £28,500 £24,250
90th Percentile £77,500 £72,875 £75,000
South East median annual salary £47,500 £47,500 £44,000
% change year-on-year - +7.95% -2.22%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Permanent vacancies with a requirement for process or methodology skills 5,351 6,149 5,872
As % of all permanent IT jobs advertised in Berkshire 91.44% 90.93% 88.39%
Number of salaries quoted 4,317 4,905 4,602
Berkshire median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - -
10th Percentile £31,250 £30,000 £27,500
90th Percentile £77,500 £72,800 £75,000
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

CRM
Job Vacancy Trend in Berkshire

Job postings citing CRM as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for CRM in Berkshire

CRM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Berkshire.

Salary trend for CRM in Berkshire

CRM
Salary Histogram in Berkshire

The salary distribution of IT jobs citing CRM in Berkshire over the 6 months to 21 July 2019.

Salary histogram for CRM in Berkshire

CRM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Berkshire region over the 6 months to 21 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -6 108 £51,250 -6.82% 12
Slough +24 33 £57,500 -4.17% 1
Maidenhead +3 25 £45,000 -16.28% 2
Bracknell -3 25 £45,000 -18.18% 2
Wokingham +11 8 £45,485 +102.15%
Newbury +5 3 £73,750 +84.38% 5
Hungerford +3 2 £38,250 -4.38% 1
Thatcham - 2 £55,000 - 1
CRM
South East

For the 6 months to 21 July 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for CRM.

1 83 (32.42%) Microsoft
1 83 (32.42%) Dynamics CRM
2 75 (29.30%) Salesforce.com
3 64 (25.00%) .NET
4 57 (22.27%) C#
5 54 (21.09%) Agile Software Development
6 53 (20.70%) SQL
7 50 (19.53%) ERP
7 50 (19.53%) Degree
8 47 (18.36%) Microsoft Azure
9 42 (16.41%) Finance
10 37 (14.45%) ASP.NET
11 36 (14.06%) SaaS
12 34 (13.28%) JavaScript
13 33 (12.89%) SAP
13 33 (12.89%) Change Management
14 30 (11.72%) Migration
14 30 (11.72%) Problem-Solving
15 28 (10.94%) Marketing
16 27 (10.55%) Analytical Skills
17 26 (10.16%) Dynamics 365
18 24 (9.38%) ITIL
19 23 (8.98%) Retail
19 23 (8.98%) Greenfield Project
19 23 (8.98%) jQuery
19 23 (8.98%) Data Migration
20 22 (8.59%) Oracle
21 21 (8.20%) DevOps
22 20 (7.81%) HTML
23 19 (7.42%) Java

CRM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (4.69%) SharePoint
2 7 (2.73%) CMS
3 4 (1.56%) WordPress
4 3 (1.17%) IIS
4 3 (1.17%) Umbraco
5 2 (0.78%) Sitecore CMS
6 1 (0.39%) Apache
6 1 (0.39%) Blackberry Enterprise Server
6 1 (0.39%) Confluence
6 1 (0.39%) Kentico
6 1 (0.39%) Oracle Service Bus
6 1 (0.39%) SharePoint 2010
6 1 (0.39%) WebLogic
Applications
1 12 (4.69%) Microsoft Office
2 10 (3.91%) Microsoft Excel
3 7 (2.73%) Spreadsheet
4 6 (2.34%) Microsoft PowerPoint
5 2 (0.78%) Microsoft Project
5 2 (0.78%) MS Visio
6 1 (0.39%) Photoshop
Business Applications
1 83 (32.42%) Dynamics CRM
2 13 (5.08%) Dynamics AX
3 12 (4.69%) SAP Business ByDesign
4 11 (4.30%) SAP S/4HANA
5 10 (3.91%) NetSuite
6 9 (3.52%) Salesforce.com CRM
7 5 (1.95%) Dynamics NAV
7 5 (1.95%) SAP ERP
7 5 (1.95%) SAP EWM
7 5 (1.95%) SAP PP
8 4 (1.56%) Siebel CRM
9 1 (0.39%) Oracle CRM
9 1 (0.39%) Oracle Financials
9 1 (0.39%) SAP CO
9 1 (0.39%) SAP FI
9 1 (0.39%) SAP FI/CO
9 1 (0.39%) Unit4 Business World
Cloud Services
1 47 (18.36%) Microsoft Azure
2 36 (14.06%) SaaS
3 26 (10.16%) Dynamics 365
4 15 (5.86%) PaaS
5 13 (5.08%) Serverless
6 12 (4.69%) Force.com
6 12 (4.69%) Power Platform
7 10 (3.91%) Office 365
8 7 (2.73%) Azure Active Directory
9 4 (1.56%) Amazon AWS
9 4 (1.56%) Azure Data Factory
9 4 (1.56%) IaaS
10 2 (0.78%) Apigee
10 2 (0.78%) Azure Functions
10 2 (0.78%) GitHub
10 2 (0.78%) Microsoft Flow
10 2 (0.78%) PowerApps
11 1 (0.39%) FinancialForce
11 1 (0.39%) IBM Cloud
11 1 (0.39%) Salesforce Service Cloud
Communications & Networking
1 12 (4.69%) Firewall
1 12 (4.69%) TCP/IP
2 11 (4.30%) Internet
3 10 (3.91%) Network Security
4 7 (2.73%) DNS
4 7 (2.73%) LAN
5 3 (1.17%) CTI
5 3 (1.17%) DHCP
5 3 (1.17%) WebEx
6 2 (0.78%) Remote Desktop
6 2 (0.78%) VoIP
6 2 (0.78%) Wireless
7 1 (0.39%) SMS
7 1 (0.39%) VPN
Database & Business Intelligence
1 17 (6.64%) SQL Server
1 17 (6.64%) SQL Server Reporting Services
2 12 (4.69%) Power BI
2 12 (4.69%) SAP HANA
3 10 (3.91%) SQL Server Integration Services
4 9 (3.52%) Data Warehouse
4 9 (3.52%) Relational Database
5 5 (1.95%) Crystal Reports
5 5 (1.95%) Oracle Database
6 4 (1.56%) Big Data
6 4 (1.56%) Data Lake
6 4 (1.56%) Data Mart
6 4 (1.56%) Hadoop
6 4 (1.56%) NoSQL
6 4 (1.56%) Oracle Database 10g
7 3 (1.17%) DB2
7 3 (1.17%) SQL Server Analysis Services
8 2 (0.78%) BusinessObjects
8 2 (0.78%) MS Access
8 2 (0.78%) RDBMS
Development Applications
1 9 (3.52%) Team Foundation Server
2 7 (2.73%) Visual Studio
3 5 (1.95%) Visual Studio Team System
4 4 (1.56%) Git (software)
5 3 (1.17%) JIRA
5 3 (1.17%) Moq
5 3 (1.17%) NUnit
6 2 (0.78%) Bugzilla
6 2 (0.78%) GitLab
6 2 (0.78%) MSTest
6 2 (0.78%) ReSharper
6 2 (0.78%) SonarQube
6 2 (0.78%) TestDirector
7 1 (0.39%) Jasmine
7 1 (0.39%) Karma Test Runner
7 1 (0.39%) Oracle APEX
General
1 42 (16.41%) Finance
2 28 (10.94%) Marketing
3 23 (8.98%) Retail
4 9 (3.52%) Games
5 6 (2.34%) Telecoms
6 5 (1.95%) Manufacturing
7 4 (1.56%) German Language
7 4 (1.56%) Law
8 3 (1.17%) Billing
9 2 (0.78%) Banking
9 2 (0.78%) Dutch Language
9 2 (0.78%) French Language
10 1 (0.39%) Automotive
10 1 (0.39%) Electronics
10 1 (0.39%) Legal
10 1 (0.39%) Military
Job Titles
1 46 (17.97%) Consultant
2 45 (17.58%) Analyst
3 38 (14.84%) CRM Consultant
4 32 (12.50%) Developer
5 30 (11.72%) Architect
6 29 (11.33%) Support Analyst
7 28 (10.94%) Dynamics CRM Consultant
8 19 (7.42%) Senior Consultant
9 16 (6.25%) Software Analyst
9 16 (6.25%) Software Support Analyst
10 15 (5.86%) Account Manager
10 15 (5.86%) Solutions Architect
11 14 (5.47%) Technical Account Manager
11 14 (5.47%) Technical Manager
12 12 (4.69%) Business Analyst
13 11 (4.30%) Applications Support
13 11 (4.30%) Integration Architect
14 10 (3.91%) IT Support
14 10 (3.91%) Software Engineer
15 9 (3.52%) Senior Architect
Libraries, Frameworks & Software Standards
1 64 (25.00%) .NET
2 37 (14.45%) ASP.NET
3 23 (8.98%) jQuery
4 20 (7.81%) HTML
5 18 (7.03%) AngularJS
5 18 (7.03%) CSS
6 14 (5.47%) Web Services
7 13 (5.08%) Visualforce
8 12 (4.69%) SOAP
9 11 (4.30%) Kafka
9 11 (4.30%) RabbitMQ
9 11 (4.30%) XML
10 10 (3.91%) REST
11 6 (2.34%) ASP.NET MVC
12 5 (1.95%) IDoc
12 5 (1.95%) Java EE
13 4 (1.56%) Apache Cordova
13 4 (1.56%) J2EE
13 4 (1.56%) MSMQ
13 4 (1.56%) WCF
Miscellaneous
1 27 (10.55%) Analytical Skills
2 23 (8.98%) Greenfield Project
3 16 (6.25%) EPoS
3 16 (6.25%) Self-Motivation
4 13 (5.08%) Data Centre
5 10 (3.91%) Public Cloud
6 7 (2.73%) Management Information System
7 5 (1.95%) User Experience
8 4 (1.56%) PKI
8 4 (1.56%) Reference Data
9 3 (1.17%) Enterprise Software
10 2 (0.78%) CCTV
10 2 (0.78%) Data Structures
10 2 (0.78%) e-Learning
10 2 (0.78%) Handset
10 2 (0.78%) Life Science
10 2 (0.78%) Smartphone
11 1 (0.39%) Analytical Mindset
11 1 (0.39%) Cloud Native
11 1 (0.39%) Virtual Team
Operating Systems
1 18 (7.03%) Windows
2 12 (4.69%) Windows Server
3 9 (3.52%) Apple iOS
4 5 (1.95%) Android
5 3 (1.17%) Unix
5 3 (1.17%) Windows Server 2012
6 2 (0.78%) Windows 10
6 2 (0.78%) Windows Server 2003
7 1 (0.39%) Linux
7 1 (0.39%) Windows NT
7 1 (0.39%) Windows Server 2008
Processes & Methodologies
1 54 (21.09%) Agile Software Development
2 50 (19.53%) ERP
3 33 (12.89%) Change Management
4 30 (11.72%) Migration
4 30 (11.72%) Problem-Solving
5 24 (9.38%) ITIL
6 23 (8.98%) Data Migration
7 21 (8.20%) DevOps
8 19 (7.42%) Cybersecurity
8 19 (7.42%) E-Commerce
9 18 (7.03%) Microservices
9 18 (7.03%) SDLC
9 18 (7.03%) Service Management
9 18 (7.03%) Software Engineering
10 17 (6.64%) Business Intelligence
10 17 (6.64%) Customer Requirements
10 17 (6.64%) Product Management
11 16 (6.25%) Analytics
11 16 (6.25%) Scrum
11 16 (6.25%) Sprint Planning
Programming Languages
1 57 (22.27%) C#
2 53 (20.70%) SQL
3 34 (13.28%) JavaScript
4 19 (7.42%) Java
5 13 (5.08%) Apex Code
6 6 (2.34%) ABAP
6 6 (2.34%) PowerShell
6 6 (2.34%) VB.NET
7 5 (1.95%) C
8 4 (1.56%) T-SQL
9 2 (0.78%) R
10 1 (0.39%) PHP
10 1 (0.39%) SOQL
10 1 (0.39%) TypeScript
Qualifications
1 50 (19.53%) Degree
2 18 (7.03%) Computer Science Degree
3 11 (4.30%) ACCA
3 11 (4.30%) CIMA
4 6 (2.34%) MCITP
4 6 (2.34%) Microsoft Certification
5 3 (1.17%) Siebel Certification
6 2 (0.78%) HND
7 1 (0.39%) ISEB
7 1 (0.39%) ITIL Foundation Certificate
7 1 (0.39%) MBA
7 1 (0.39%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (3.91%) QA
2 5 (1.95%) GDPR
3 3 (1.17%) Data Quality
3 3 (1.17%) GAMP
4 2 (0.78%) SLA
5 1 (0.39%) PMO
System Software
1 10 (3.91%) Active Directory
2 3 (1.17%) Hyper-V
2 3 (1.17%) Virtual Machines
2 3 (1.17%) VMware Infrastructure
3 2 (0.78%) Terminal Services
4 1 (0.39%) Docker
Systems Management
1 7 (2.73%) HP Quality Center
2 5 (1.95%) WSUS
3 1 (0.39%) Kubernetes
Vendors
1 83 (32.42%) Microsoft
2 75 (29.30%) Salesforce.com
3 33 (12.89%) SAP
4 22 (8.59%) Oracle
5 16 (6.25%) ServiceNow
6 14 (5.47%) Workday
7 11 (4.30%) CheckPoint
8 5 (1.95%) JD Edwards
8 5 (1.95%) Tableau
9 4 (1.56%) Siebel
10 3 (1.17%) IFS
10 3 (1.17%) Infor
10 3 (1.17%) VMware
11 2 (0.78%) Altova
11 2 (0.78%) Atlassian
11 2 (0.78%) Cognos
11 2 (0.78%) HP
11 2 (0.78%) Jitterbit
11 2 (0.78%) Sitecore
12 1 (0.39%) PeopleSoft