3rd Line Support Jobs in Birmingham

Third Line Support
West Midlands > Birmingham

The median Third Line Support salary in Birmingham is £37,500 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 76 123 128
Rank change year-on-year +47 +5 +54
Permanent jobs requiring a 3rd Line Support 27 27 6
As % of all permanent jobs advertised in Birmingham 1.92% 0.98% 0.31%
As % of the Job Titles category 2.03% 1.04% 0.33%
Number of salaries quoted 27 25 6
10th Percentile - £30,000 £27,500
25th Percentile £36,250 £31,250 £28,875
Median annual salary (50th Percentile) £37,500 £35,000 £33,000
Median % change year-on-year +7.14% +6.06% -26.67%
75th Percentile £52,500 £38,750 £44,813
90th Percentile - £39,650 £48,750
West Midlands median annual salary £37,500 £37,500 £37,000
% change year-on-year - +1.35% -7.50%

All Permanent IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 1,329 2,602 1,818
% of permanent jobs with a recognized job title 94.66% 94.28% 93.23%
Number of salaries quoted 777 2,117 1,390
10th Percentile £32,500 £31,250 £31,250
25th Percentile £42,500 £41,000 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
75th Percentile £68,750 £70,000 £71,250
90th Percentile £83,750 £84,964 £81,525
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

3rd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 3rd Line Support in Birmingham

3rd Line Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing 3rd Line Support in Birmingham.

Salary trend for 3rd Line Support in Birmingham

3rd Line Support
Salary Histogram in Birmingham

Salary distribution for jobs citing 3rd Line Support in Birmingham over the 6 months to 14 May 2025.

Salary histogram for 3rd Line Support in Birmingham

3rd Line Support Skill Set
Top 28 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 14 May 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 14 (51.85%) Server Building
1 14 (51.85%) Problem-Solving
2 13 (48.15%) Windows Server 2016
2 13 (48.15%) Windows Server 2019
2 13 (48.15%) Onboarding
2 13 (48.15%) Windows Server
2 13 (48.15%) Microsoft 365
2 13 (48.15%) Microsoft Intune
2 13 (48.15%) Infrastructure Management
2 13 (48.15%) Meraki
2 13 (48.15%) Mentoring
2 13 (48.15%) Windows
2 13 (48.15%) Microsoft Exchange
2 13 (48.15%) LAN
2 13 (48.15%) WAN
2 13 (48.15%) Cisco
2 13 (48.15%) Active Directory
2 13 (48.15%) Citrix
2 13 (48.15%) CheckPoint
2 13 (48.15%) Firewall
2 13 (48.15%) Data Security
2 13 (48.15%) VMware
2 13 (48.15%) Network Design
2 13 (48.15%) SonicWALL
2 13 (48.15%) VMware Infrastructure
2 13 (48.15%) PowerShell
2 13 (48.15%) XenApp
2 13 (48.15%) Azure

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (48.15%) Microsoft Exchange
Cloud Services
1 13 (48.15%) Azure
1 13 (48.15%) Microsoft 365
Communications & Networking
1 13 (48.15%) Firewall
1 13 (48.15%) LAN
1 13 (48.15%) WAN
Miscellaneous
1 13 (48.15%) Onboarding
Operating Systems
1 13 (48.15%) Windows
1 13 (48.15%) Windows Server
1 13 (48.15%) Windows Server 2016
1 13 (48.15%) Windows Server 2019
Processes & Methodologies
1 14 (51.85%) Problem-Solving
1 14 (51.85%) Server Building
2 13 (48.15%) Data Security
2 13 (48.15%) Infrastructure Management
2 13 (48.15%) Mentoring
2 13 (48.15%) Network Design
Programming Languages
1 13 (48.15%) PowerShell
System Software
1 13 (48.15%) Active Directory
1 13 (48.15%) VMware Infrastructure
1 13 (48.15%) XenApp
Systems Management
1 13 (48.15%) Microsoft Intune
Vendors
1 13 (48.15%) CheckPoint
1 13 (48.15%) Cisco
1 13 (48.15%) Citrix
1 13 (48.15%) Meraki
1 13 (48.15%) SonicWALL
1 13 (48.15%) VMware