The median annual salary for a 3rd Line Support was £34,500 in advertised job vacancies in Birmingham during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Third Line Support
West Midlands / Birmingham
Rank 112 127 102
Rank change year-on-year +15 -25  
Permanent jobs requiring a 3rd Line Support 7 10 16
As % of all permanent IT jobs advertised in Birmingham 0.39% 0.42% 0.93%
As % of the Job Titles category 0.40% 0.44% 0.96%
Number of salaries quoted 7 10 13
Median salary £34,500 £31,250 £37,000
Median salary % change year-on-year +10.40% -15.54%  
90% offered a salary of more than £29,000 £25,800 £28,200
10% offered a salary of more than £36,300 £40,250 £49,500
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year -2.85% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1749 2248 1673
As % of all permanent IT job vacancies advertised in Birmingham 97.00% 95.50% 96.93%
Number of salaries quoted 1401 1744 1412
Median salary £40,000 £40,500 £41,500
Median salary % change year-on-year -1.23% -2.40%  
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Birmingham.

Salary trend for 3rd Line Support in Birmingham

3rd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 13 (50.00%) Active Directory
2 11 (42.31%) Microsoft Azure
3 10 (38.46%) Office 365
3 10 (38.46%) VMware
4 9 (34.62%) MS Exchange
5 8 (30.77%) Exchange Server 2010
5 8 (30.77%) Root Cause Analysis
5 8 (30.77%) IaaS
5 8 (30.77%) Exchange Server 2013
5 8 (30.77%) Windows
5 8 (30.77%) VMware Infrastructure
6 7 (26.92%) Windows Server
7 6 (23.08%) NetApp
8 5 (19.23%) SQL
8 5 (19.23%) Disaster Recovery
9 4 (15.38%) SQL Server
9 4 (15.38%) TCP/IP
10 3 (11.54%) DNS
10 3 (11.54%) IBM
10 3 (11.54%) Microsoft
10 3 (11.54%) IIS
10 3 (11.54%) MS Office
10 3 (11.54%) Visual Studio
10 3 (11.54%) ITIL
10 3 (11.54%) C#
10 3 (11.54%) Delphi
10 3 (11.54%) Java
10 3 (11.54%) RPG
10 3 (11.54%) OO
10 3 (11.54%) RAD

3rd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (34.62%) MS Exchange
2 8 (30.77%) Exchange Server 2010
2 8 (30.77%) Exchange Server 2013
3 3 (11.54%) IIS
4 1 (3.85%) Exchange Server 2007
4 1 (3.85%) SharePoint
Applications
1 3 (11.54%) MS Office
2 2 (7.69%) MS Excel
2 2 (7.69%) Spreadsheet
Cloud Services
1 11 (42.31%) Microsoft Azure
2 10 (38.46%) Office 365
3 8 (30.77%) IaaS
4 1 (3.85%) OneDrive
Communications & Networking
1 4 (15.38%) TCP/IP
2 3 (11.54%) ATM
2 3 (11.54%) DHCP
2 3 (11.54%) DNS
3 2 (7.69%) NAS
3 2 (7.69%) SAN
4 1 (3.85%) LAN
4 1 (3.85%) Network Security
4 1 (3.85%) WAN
Database & Business Intelligence
1 4 (15.38%) SQL Server
2 3 (11.54%) SQL Server 2008
Development Applications
1 3 (11.54%) Git (software)
1 3 (11.54%) Subversion
1 3 (11.54%) TortoiseSVN
1 3 (11.54%) Visual Studio
General
1 2 (7.69%) Back Office
1 2 (7.69%) Finance
Miscellaneous
1 3 (11.54%) iSeries
2 2 (7.69%) Enterprise Storage
3 1 (3.85%) Data Centre
Operating Systems
1 8 (30.77%) Windows
2 7 (26.92%) Windows Server
3 3 (11.54%) Windows Server 2012
4 1 (3.85%) Windows Server 2008
Processes & Methodologies
1 8 (30.77%) Root Cause Analysis
2 5 (19.23%) Disaster Recovery
3 3 (11.54%) ITIL
3 3 (11.54%) OO
3 3 (11.54%) Presales
3 3 (11.54%) RAD
4 2 (7.69%) Capacity Planning
4 2 (7.69%) Infrastructure Monitoring
4 2 (7.69%) Patch Management
4 2 (7.69%) Server Patching
5 1 (3.85%) Business Continuity
5 1 (3.85%) Change Management
5 1 (3.85%) Network Monitoring
5 1 (3.85%) PRINCE2
5 1 (3.85%) Problem Management
5 1 (3.85%) Server Virtualisation
5 1 (3.85%) Service Management
Programming Languages
1 5 (19.23%) SQL
2 3 (11.54%) C#
2 3 (11.54%) Delphi
2 3 (11.54%) Java
2 3 (11.54%) RPG
Qualifications
1 1 (3.85%) Microsoft Certification
System Software
1 13 (50.00%) Active Directory
2 8 (30.77%) VMware Infrastructure
3 2 (7.69%) Microsoft Virtual Server
3 2 (7.69%) Virtual Servers
4 1 (3.85%) Citrix Presentation Server
4 1 (3.85%) vSphere
4 1 (3.85%) XenApp
Systems Management
1 3 (11.54%) SCCM
2 1 (3.85%) Microsoft Data Protection Manager
2 1 (3.85%) SCDPM
2 1 (3.85%) SCOM
Vendors
1 10 (38.46%) VMware
2 6 (23.08%) NetApp
3 3 (11.54%) IBM
3 3 (11.54%) Microsoft
3 3 (11.54%) SolarWinds
4 2 (7.69%) Cisco
4 2 (7.69%) Citrix
4 2 (7.69%) Dell
5 1 (3.85%) CommVault
5 1 (3.85%) Dell Compellent
5 1 (3.85%) EMC
5 1 (3.85%) HP