Customer Requirements Job Trends in Birmingham

Customer Requirements
West Midlands > Birmingham

The table below provides summary statistics and salary benchmarking for jobs advertised in Birmingham requiring Customer Requirements skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 96 76 73
Rank change year-on-year -20 -3 +41
Permanent jobs citing Customer Requirements 5 52 25
As % of all permanent jobs in Birmingham 0.29% 2.76% 2.05%
As % of the Processes & Methodologies category 0.36% 2.99% 2.28%
Number of salaries quoted 5 13 22
10th Percentile £38,600 £39,817 -
25th Percentile £44,000 £44,750 £32,500
Median annual salary (50th Percentile) £48,000 £72,500 £53,750
Median % change year-on-year -33.79% +34.88% -25.86%
75th Percentile £66,500 £73,750 £74,063
90th Percentile £79,100 - £79,750
West Midlands median annual salary £40,000 £58,750 £53,750
% change year-on-year -31.91% +9.30% -17.31%

All Process & Methodology Skills
Birmingham

Customer Requirements falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 1,377 1,742 1,097
As % of all permanent jobs advertised in Birmingham 80.01% 92.41% 89.92%
Number of salaries quoted 968 820 930
10th Percentile £30,000 £37,500 £31,250
25th Percentile £42,060 £44,500 £41,250
Median annual salary (50th Percentile) £55,000 £57,500 £55,000
Median % change year-on-year -4.35% +4.55% -2.62%
75th Percentile £70,000 £73,750 £68,750
90th Percentile £83,750 £88,875 £82,500
West Midlands median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

Customer Requirements
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of permanent IT job postings citing Customer Requirements relative to all permanent IT jobs advertised in Birmingham.

Customer Requirements job vacancy trend in Birmingham

Customer Requirements
Salary Trend in Birmingham

Salary distribution trend for jobs in Birmingham citing Customer Requirements.

Salary distribution trend for jobs in Birmingham citing Customer Requirements

Customer Requirements
Salary Histogram in Birmingham

Salary distribution for jobs citing Customer Requirements in Birmingham over the 6 months to 1 January 2026.

Salary histogram for Customer Requirements in Birmingham

Customer Requirements
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (20.00%) MS Visio
Cloud Services
1 1 (20.00%) Azure
Communications & Networking
1 2 (40.00%) Firewall
1 2 (40.00%) WAN
1 2 (40.00%) Wireless
2 1 (20.00%) Broadband
2 1 (20.00%) LAN
2 1 (20.00%) Network Security
2 1 (20.00%) SD-WAN
2 1 (20.00%) VPN
2 1 (20.00%) WebEx
General
1 4 (80.00%) Social Skills
2 3 (60.00%) Documentation Skills
3 2 (40.00%) Finance
4 1 (20.00%) Presentation Skills
4 1 (20.00%) Retail
Job Titles
1 2 (40.00%) Project Manager
2 1 (20.00%) Applications Architect
2 1 (20.00%) Architect
2 1 (20.00%) Designer
2 1 (20.00%) Field Engineer
2 1 (20.00%) Network Designer
2 1 (20.00%) Solutions Architect
Miscellaneous
1 1 (20.00%) Data Centre
1 1 (20.00%) Hybrid Cloud
Processes & Methodologies
1 3 (60.00%) Project Management
1 3 (60.00%) Stakeholder Management
2 2 (40.00%) Budgeting
2 2 (40.00%) Budgeting and Forecasting
2 2 (40.00%) Business Analysis
2 2 (40.00%) Business Case
2 2 (40.00%) Epics
2 2 (40.00%) Presales
2 2 (40.00%) Project Delivery
2 2 (40.00%) User Stories
3 1 (20.00%) Architectural Design
3 1 (20.00%) Customer Experience
3 1 (20.00%) Migration
3 1 (20.00%) Requirements Gathering
3 1 (20.00%) Risk Management
3 1 (20.00%) Technical Discovery
3 1 (20.00%) Technical Leadership
Qualifications
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
1 1 (20.00%) Security Cleared
1 1 (20.00%) VMware Certified Professional (VCP)
System Software
1 2 (40.00%) VMware Infrastructure
2 1 (20.00%) Hyper-V
Vendors
1 2 (40.00%) VMware
2 1 (20.00%) Aruba
2 1 (20.00%) Cisco
2 1 (20.00%) Dell
2 1 (20.00%) Fortinet