Period
to 15 February 2019

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 15 February 2019 with a comparison to the same period in the previous 2 years.

Customer Requirements
England > West Midlands
6 months to
15 Feb 2019
Same period 2018 Same period 2017
Rank 93 121 120
Rank change year-on-year +28 -1 +47
Permanent jobs citing Customer Requirements 242 235 244
As % of all permanent IT jobs advertised in the West Midlands 3.05% 2.38% 2.37%
As % of the Processes & Methodologies category 3.34% 2.63% 2.57%
Number of salaries quoted 134 147 117
West Midlands median annual salary £50,000 £40,000 £40,000
Median salary % change year-on-year +25.00% - -23.81%
10th Percentile £23,750 £26,050 £26,250
90th Percentile £77,500 £70,000 £67,625
England median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% -5.26%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 7,244 8,952 9,501
As % of all permanent IT jobs advertised in the West Midlands 91.44% 90.59% 92.20%
Number of salaries quoted 5,378 7,034 7,466
West Midlands median annual salary £45,000 £42,000 £40,632
Median salary % change year-on-year +7.14% +3.37% -3.26%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £70,250 £67,500 £62,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Customer Requirements
Job Vacancy Trend in the West Midlands

Job postings citing Customer Requirements as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Customer Requirements in the West Midlands

Customer Requirements
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Requirements in the West Midlands.

Salary trend for Customer Requirements in the West Midlands

Customer Requirements
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Customer Requirements in the West Midlands over the 6 months to 15 February 2019.

Salary histogram for Customer Requirements in the West Midlands

Customer Requirements
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the West Midlands region over the 6 months to 15 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -20 88 £65,000 +44.44% 20
Worcestershire +30 53 £44,000 +40.80% 5
Staffordshire +22 33 £45,000 +28.57% 6
Warwickshire +30 30 £50,000 +53.85% 2
Coventry +19 23 £60,000 +20.00% 4
Shropshire +2 6 £33,500 -4.29% 2
Solihull - 3 £55,000 - 5
Sutton Coldfield - 2 £35,000 -
Dudley - 1 £24,500 -
Brierley Hill - 1 £24,500 -
Customer Requirements
England

For the 6 months to 15 February 2019, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for Customer Requirements.

1 103 (42.56%) Presales
2 94 (38.84%) Microsoft
3 79 (32.64%) Microsoft Azure
4 74 (30.58%) Office 365
5 67 (27.69%) Agile Software Development
6 64 (26.45%) Scrum
7 59 (24.38%) Data Protection
8 58 (23.97%) Windows
9 57 (23.55%) Problem-Solving
10 56 (23.14%) GDPR
11 53 (21.90%) SQL Server
11 53 (21.90%) Project Management
12 46 (19.01%) Active Directory
12 46 (19.01%) Security Cleared
12 46 (19.01%) Amazon AWS
13 42 (17.36%) ITIL
14 38 (15.70%) Citrix
15 37 (15.29%) Windows Server
16 36 (14.88%) SQL
17 33 (13.64%) JavaScript
17 33 (13.64%) Analytical Skills
17 33 (13.64%) IT Strategy
18 32 (13.22%) SDLC
18 32 (13.22%) MCSE
18 32 (13.22%) Microsoft Certification
18 32 (13.22%) Service Delivery
19 31 (12.81%) .NET
19 31 (12.81%) Windows Server 2008
19 31 (12.81%) Degree
19 31 (12.81%) Windows Server 2012

Customer Requirements
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (9.50%) SharePoint
2 11 (4.55%) Skype for Business
3 8 (3.31%) Confluence
4 7 (2.89%) IIS
5 5 (2.07%) MS Exchange
6 4 (1.65%) Exchange Server 2013
Applications
1 30 (12.40%) Microsoft Office
2 17 (7.02%) Microsoft Excel
3 13 (5.37%) Microsoft PowerPoint
4 11 (4.55%) MS Visio
5 1 (0.41%) AutoCAD
Business Applications
1 5 (2.07%) SAP FI-CA
1 5 (2.07%) SAP PSCD
2 2 (0.83%) Salesforce.com CRM
Cloud Services
1 79 (32.64%) Microsoft Azure
2 74 (30.58%) Office 365
3 46 (19.01%) Amazon AWS
4 12 (4.96%) IaaS
5 11 (4.55%) OneDrive
5 11 (4.55%) PaaS
5 11 (4.55%) SaaS
6 7 (2.89%) Cloud Computing
6 7 (2.89%) Google Play
7 3 (1.24%) Azure Active Directory
8 2 (0.83%) Salesforce Sales Cloud
8 2 (0.83%) Salesforce Service Cloud
9 1 (0.41%) Dynamics 365
9 1 (0.41%) Google Cloud Platform
Communications & Networking
1 30 (12.40%) Network Security
2 24 (9.92%) Unified Communications
3 11 (4.55%) Skype
4 10 (4.13%) Internet
5 9 (3.72%) LAN
6 7 (2.89%) TETRA
7 5 (2.07%) RTP
8 4 (1.65%) SSH
8 4 (1.65%) WAN
9 3 (1.24%) Firewall
9 3 (1.24%) HTTPS
9 3 (1.24%) Remote Desktop
10 2 (0.83%) VLAN
10 2 (0.83%) Wireless
11 1 (0.41%) BGP
11 1 (0.41%) DHCP
11 1 (0.41%) MPLS
11 1 (0.41%) OSPF
11 1 (0.41%) TACACS
11 1 (0.41%) VPLS
Database & Business Intelligence
1 53 (21.90%) SQL Server
2 17 (7.02%) MySQL
3 12 (4.96%) Power BI
4 10 (4.13%) SQL Server 2008
5 5 (2.07%) Big Data
5 5 (2.07%) MongoDB
6 1 (0.41%) Azure SQL Database
Development Applications
1 28 (11.57%) Git (software)
2 23 (9.50%) Visual Studio
3 19 (7.85%) Team Foundation Server
4 17 (7.02%) Subversion
5 12 (4.96%) Selenium
6 9 (3.72%) JIRA
7 7 (2.89%) NUnit
7 7 (2.89%) Protractor
8 5 (2.07%) Cucumber
8 5 (2.07%) Jenkins
8 5 (2.07%) SoapUI
9 3 (1.24%) Mercurial
9 3 (1.24%) Zephyr
General
1 26 (10.74%) Finance
2 12 (4.96%) Marketing
2 12 (4.96%) Telecoms
3 6 (2.48%) Retail
4 2 (0.83%) Billing
4 2 (0.83%) Law
5 1 (0.41%) Aerospace
5 1 (0.41%) Electronics
5 1 (0.41%) Legal
Job Titles
1 87 (35.95%) Architect
2 46 (19.01%) Technical Architect
3 45 (18.60%) Developer
4 44 (18.18%) Analyst
5 35 (14.46%) Business Analyst
6 32 (13.22%) Solutions Architect
7 19 (7.85%) Lead Developer
8 11 (4.55%) Consultant
8 11 (4.55%) Office 365 Business Analyst
9 9 (3.72%) .NET Developer
9 9 (3.72%) Infrastructure Engineer
9 9 (3.72%) Web Developer
10 8 (3.31%) Senior Developer
10 8 (3.31%) Software Analyst
11 7 (2.89%) ASP.NET Developer
11 7 (2.89%) DevOps Engineer
11 7 (2.89%) Infrastructure Architect
11 7 (2.89%) Service Architect
11 7 (2.89%) Test Analyst
12 6 (2.48%) Service Manager
Libraries, Frameworks & Software Standards
1 31 (12.81%) .NET
2 27 (11.16%) HTML
2 27 (11.16%) SOAP
3 24 (9.92%) CSS
4 21 (8.68%) XML
5 19 (7.85%) ASP.NET
6 17 (7.02%) REST
7 12 (4.96%) Drools
8 10 (4.13%) Spring
9 7 (2.89%) .NET Framework
9 7 (2.89%) Entity Framework
10 6 (2.48%) jQuery
10 6 (2.48%) Web Services
11 5 (2.07%) JSON
11 5 (2.07%) RabbitMQ
12 4 (1.65%) Apache Flex
12 4 (1.65%) Middleware
12 4 (1.65%) NHibernate
12 4 (1.65%) RESTful
13 2 (0.83%) Visualforce
Miscellaneous
1 33 (13.64%) Analytical Skills
2 22 (9.09%) Hybrid Cloud
3 18 (7.44%) Data Centre
4 7 (2.89%) Driving Licence
4 7 (2.89%) Mobile App
5 6 (2.48%) e-Learning
5 6 (2.48%) Greenfield Project
6 5 (2.07%) Public Cloud
7 4 (1.65%) Self-Motivation
8 3 (1.24%) Blackberry
8 3 (1.24%) Enterprise Software
8 3 (1.24%) User Experience
9 2 (0.83%) Life Science
9 2 (0.83%) Management Information System
10 1 (0.41%) Cyberthreat
10 1 (0.41%) Linux Command Line
10 1 (0.41%) PKI
Operating Systems
1 58 (23.97%) Windows
2 37 (15.29%) Windows Server
3 31 (12.81%) Windows Server 2008
3 31 (12.81%) Windows Server 2012
4 14 (5.79%) Windows 10
5 7 (2.89%) Android
5 7 (2.89%) Apple iOS
5 7 (2.89%) Windows 7
5 7 (2.89%) Windows 8
6 4 (1.65%) Linux
7 1 (0.41%) Data ONTAP
7 1 (0.41%) Debian
Processes & Methodologies
1 103 (42.56%) Presales
2 67 (27.69%) Agile Software Development
3 64 (26.45%) Scrum
4 59 (24.38%) Data Protection
5 57 (23.55%) Problem-Solving
6 53 (21.90%) Project Management
7 42 (17.36%) ITIL
8 33 (13.64%) IT Strategy
9 32 (13.22%) SDLC
9 32 (13.22%) Service Delivery
10 28 (11.57%) ITSM
11 27 (11.16%) Stakeholder Management
12 25 (10.33%) Acceptance Criteria
13 24 (9.92%) B2B
13 24 (9.92%) Enterprise Architecture
13 24 (9.92%) Programme Management
13 24 (9.92%) Server Virtualisation
13 24 (9.92%) Vendor Relationship Management
14 22 (9.09%) User Acceptance Testing
15 21 (8.68%) Business Development
Programming Languages
1 36 (14.88%) SQL
2 33 (13.64%) JavaScript
3 26 (10.74%) Java
4 21 (8.68%) C#
5 17 (7.02%) T-SQL
6 10 (4.13%) C
7 8 (3.31%) PowerShell
8 2 (0.83%) Apex Code
8 2 (0.83%) VB.NET
8 2 (0.83%) VBA
9 1 (0.41%) Bash Shell
9 1 (0.41%) Python
Qualifications
1 46 (19.01%) Security Cleared
2 32 (13.22%) MCSE
2 32 (13.22%) Microsoft Certification
3 31 (12.81%) Degree
4 25 (10.33%) ITIL Certification
5 24 (9.92%) MCP
6 15 (6.20%) ISEB
7 11 (4.55%) IIBA
8 10 (4.13%) HNC
8 10 (4.13%) ISTQB
9 9 (3.72%) DV Cleared
9 9 (3.72%) SC Cleared
10 8 (3.31%) ISTQB Foundation Certification
10 8 (3.31%) VMware Certified Professional (VCP)
11 5 (2.07%) Cisco Certification
12 3 (1.24%) CCIE
12 3 (1.24%) CCNP
13 2 (0.83%) PMI Certification
13 2 (0.83%) PMP
13 2 (0.83%) Postgraduate
Quality Assurance & Compliance
1 56 (23.14%) GDPR
2 28 (11.57%) QA
3 12 (4.96%) SLA
4 2 (0.83%) ISO/IEC 27001
4 2 (0.83%) PCI DSS
4 2 (0.83%) Sarbanes-Oxley
5 1 (0.41%) GPG13
5 1 (0.41%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 46 (19.01%) Active Directory
2 15 (6.20%) VMware Infrastructure
3 12 (4.96%) Hyper-V
3 12 (4.96%) VMware ESXi
4 11 (4.55%) Virtual Machines
5 10 (4.13%) Microsoft App-V
5 10 (4.13%) XenApp
5 10 (4.13%) XenDesktop
6 3 (1.24%) BitLocker
6 3 (1.24%) Virtual Desktop
Systems Management
1 14 (5.79%) Microsoft Data Protection Manager
1 14 (5.79%) SCOrch
2 11 (4.55%) SCCM
3 10 (4.13%) Microsoft Intune
4 8 (3.31%) SCVMM
5 7 (2.89%) Forefront Identity Manager
6 4 (1.65%) SCOM
7 3 (1.24%) AirWatch
7 3 (1.24%) SCDPM
7 3 (1.24%) SCSM
8 1 (0.41%) Ansible
8 1 (0.41%) Backup Exec
8 1 (0.41%) Cacti
8 1 (0.41%) Nagios
8 1 (0.41%) vCenter Server
8 1 (0.41%) vRealize
Vendors
1 94 (38.84%) Microsoft
2 38 (15.70%) Citrix
3 26 (10.74%) VMware
4 23 (9.50%) ServiceNow
5 10 (4.13%) Cadence
5 10 (4.13%) MobileIron
5 10 (4.13%) Oracle
6 8 (3.31%) Google
7 7 (2.89%) Ivanti
7 7 (2.89%) SAP
8 5 (2.07%) Cisco
8 5 (2.07%) Virgin Media
9 4 (1.65%) Atlassian
9 4 (1.65%) Juniper
9 4 (1.65%) Salesforce.com
10 2 (0.83%) HP
11 1 (0.41%) CheckPoint
11 1 (0.41%) Dell
11 1 (0.41%) NetApp
11 1 (0.41%) Siemens