1 to 25 of 43 Customer Requirements Jobs in the West Midlands

the application of cloud-based technologies and in doing so become their most Trusted Advisor . Working with your colleagues in specialist roles such Customer Experience, Customer Success and Product/Solution Sales Specialists, you will achieve this by: helping customers understand, invest in and unlock the value … and long-term goals, along with clearly defined steps to reach them. Proactively establishing professional and productive relationships with all relevant stakeholders in each Customer account. Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis. Speaking with customer stakeholders on a regular … their business goals, challenges and opportunities so that you can propose relevant solutions for their organisation. Coordinating with colleagues in management, Bids & Tenders, CX, Customer Success and Product/Solution Specialists to ensure customer satisfaction, retention, sales objectives and performance goals are achieved. The measure of success in More ❯

our exciting, all new, Electrified Architecture platform. The role will involve: System Functional Analysis - carrying out a range of analysis and investigations of the customer requirements to define the expected system functionality and their performance targets. System Integration Defining system logical and physical architecture, operating logic and a … tests and DVP Evaluating multiple system design concepts and maintain integrity between system and its components to arrive at a harmonized solution Defining system requirements and cascade to sub-system/component teams with a balanced attribute trade agreed with attributes and vehicle engineering that supports the cost and … quality targets of the project Leading cross-functional technical reviews on the systems; balancing commodity responses to deliver the best outcome for the customer Supporting improvement activities in process and quality Adhering to the defined systems engineering & programme delivery processes Supporting Propulsion systems engineering lessons learned process development Key More ❯

This role works closely with Product Management and with an Agile Scrum Engineering Team. What You Will Do Responding to emerging roadmap and market requirements and identifying logical solutions to meet those requirements Responsible for the quality of the solution (in terms of its business applicability) and the … Production of product specifications, release notes and product literature and collateral Work with a variety of internal and external stakeholders to: Create clearly defined requirements through rigorous investigation, analysis and review in order to define and clearly document business and user requirements Visit customers and market representatives/… events to create, review, and challenge solution requirements Carry out fit and gap analysis of requirements vs. products to understand if standard products meet user needs or identify key opportunities through areas of product improvement Define and communicate logical solutions to meet market and customer requirements More ❯

Monday - Thursday (office open 7:00 - 18:30) 10:00 - 12:00; Friday (office open 7:00 - 12:00) Benefits If on customer sites, then site hours are discussed with customers and project managers on a per project basis. Overtime when working on client sites, above 37.5 hours per … systems, and a Windows based coding background (ideally C# or Visual Basic), allowing development of new code, and modification of existing code for bespoke customer applications. Job Responsibilities Determining the best way to implement bespoke automation and control process for the application using the Company CADET (internal software) and … DACS (Data Acquisition and Control System) from customer supplied requirements and specifications. Developing C# control software using the advanced CADET API to implement the solution. Knowledge of VB6/VBA is useful for supporting legacy systems Supporting customers with new and existing systems in person and remotely for More ❯

Monday - Thursday (office open 7:00 - 18:30) 10:00 - 12:00; Friday (office open 7:00 - 12:00) Benefits If on customer sites, then site hours are discussed with customers and project managers on a per project basis. Overtime when working on client sites, above 37.5 hours per … systems, and a Windows based coding background (ideally C# or Visual Basic), allowing development of new code, and modification of existing code for bespoke customer applications. Job Responsibilities Determining the best way to implement bespoke automation and control process for the application using the Company CADET (internal software) and … DACS (Data Acquisition and Control System) from customer supplied requirements and specifications. Developing C# control software using the advanced CADET API to implement the solution. Knowledge of VB6/VBA is useful for supporting legacy systems Supporting customers with new and existing systems in person and remotely for More ❯

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience-from e … bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our … people far. The role As a Service Assurance Manager you are passionate about delivering an exceptional end-to-end view of service performance and customer experience across IT services. You thrive on developing, implementing and optimising Service Improvement activity to ensure we're getting the best from our suppliers More ❯

for stock, or built to order for customers. You will be provided with full training on PC hardware, enabling you to build PCs to customer specification and to provide second-to-none customer support, assisting customers with technical problems and returns. You will support other areas of the … rely on and interact with each other. Your duties and responsibilities in this role will consist of: Read and interpret detailed build specifications and customer requirements for custom-built PCs Select appropriate computer hardware components, including CPUs, GPUs, RAM, motherboards, power supplies, storage devices, and cooling systems Assemble … hardware and software issues that may arise during the build or testing process Install and configure operating systems, drivers, and software applications as per customer preferences Maintain a clean and organised workspace, as well as accurate records of builds and components Stay up-to-date with the latest advancements More ❯

a year) Description and key responsibilities as an Sales Executive (s): High volume outbound calls to businesses to qualify them on their telecoms requirements and as such creating business solutions Building and managing successful customer relationships Listening to customer requirements and presenting appropriately to make a More ❯

Key Objectives Professionally and effectively work with a team of Systems engineers and contractors to ensure tasks are allocated and achieved in accordance with customer requirements and in line with the Company’s values and quality standards Accurately define, and where appropriate, design and maintain innovative production processes … prioritise team resource efficiently to achieve profitable and timely delivery of contracted outputs Keep aware of project progress intervening where necessary to ensure that customer’s expectations are met and the Company’s reputation and commerciality is maintained Adhere to the Company’s Health and Safety Policy and other … requirements in relation to the office working environment and customer’s sites Ensure the consistent and accurate quotation of Control and Systems engineering hours Adhere to the Company’s commercial contract procedures and documentation Maintain ISO9001 procedures and ensure that all Staff operate within the ISO framework and More ❯

talented and detail-oriented Control Systems Engineers to join our engineering team. This role focuses on designing and developing bespoke automation software that meets customer requirements while adhering to industry standards. The ideal candidate will combine technical expertise with creativity to deliver solutions that enhance our reputation for … maintain high-quality technical design documentation, such as Functional Design Specification (FDS), Software Design Specification, (SDS) internal and site testing records and user manuals. Customer Collaboration : Work closely with clients to interpret requirements, present design concepts, and incorporate feedback. Standards : Ensure designs meet relevant regulatory and safety standards More ❯

and collaboratively, providing guidance to other engineers and fully owning projects within your domain. Strategic Decision-Making: Shape the direction of our platform, balancing customer requirements and overall vision, and translating strategic goals into actionable tasks. Continuous Improvement: Identify areas for improvement in the software development lifecycle and … lead experiments to implement changes. Customer Focus: Leverage input from product stakeholders to deliver high-quality customer value quickly. Mentorship: Find opportunities to mentor and grow your teammates. Problem-Solving: Escalate blockages in a timely manner when they cannot be overcome independently. Recruitment: Participate in the recruitment process More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. … professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate … demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge More ❯

area, you will work closely with the vehicle manufacturer to develop an individual ESP control system tailored to their driving dynamics philosophy. Our extensive customer portfolio mainly includes premium manufacturers from the sports car sector, so as well as regenerative braking systems for hybrid and electric vehicles, we also … have developed working as an applications engineer or in chassis calibration), but it is your excellent communication skills and your ability to understand the requirements of your customers and the project team that will enable you to be successful. Responsibility for the technical content and overall coordination of a … project (e.g. evaluation of customer specifications) within the organisation and with our niche automotive customers. Coordination and technical controlling of project processes (from requirements management to release) as well as the participation of vehicle tests are part of your daily business. Ensuring that projects are handled in a More ❯

area, you will work closely with the vehicle manufacturer to develop an individual ESP control system tailored to their driving dynamics philosophy. Our extensive customer portfolio mainly includes premium manufacturers from the sports car sector, so as well as regenerative braking systems for hybrid and electric vehicles, we also … have developed working as an applications engineer or in chassis calibration), but it is your excellent communication skills and your ability to understand the requirements of your customers and the project team that will enable you to be successful. Responsibility for the technical content and overall coordination of a … project (e.g. evaluation of customer specifications) within the organisation and with our niche automotive customers. Coordination and technical controlling of project processes (from requirements management to release) as well as the participation of vehicle tests are part of your daily business. Ensuring that projects are handled in a More ❯

essential to be able to provide subject matter expert network knowledge on risks and dependencies, as well as be experienced in managing challenges around customer requirements and timescales versus capacity both technically and operationally Essential role requirements: * Plan, schedule, monitor and report on project activities to ensure … and understanding of their technical areas * Demonstrative experience in gathering Epics, User stories, and supporting the Business Analysis function on gathering clear sets of requirements is essential * Ability to stage plan well, defining clear and measurable milestones is needed * Strong financial budgeting, forecasting and management is required * Maintain an More ❯

project delivery will involve building and managing your team, ensuring the delivery of agreed products, maintaining effective communication, managing project controls (including risk, issues, customer dependencies, and change), and providing high-quality professional outcomes that satisfy our customers and stakeholders. Typically, you will be responsible for projects with services … adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial … skills and ability to build and maintain relationships. Ability to apply Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs. Ability to apply influencing skills appropriately to enable the required outcomes for your stakeholders and to enable positive assignment outcomes. Understand the wider More ❯

manage ATE Validation team shift planning and support test issue resolution. Lead FAT sessions with clients and conduct gap analysis between design standards and customer requirements. Identify project milestones and ensure proper testing is scheduled and executed accordingly. Clearly document and communicate test failures to relevant engineering teams. Assist More ❯

Programmer, CNC Service Engineer or CNC Machine Tool Maintenance Engineer to fulfil the role of Applications Engineer. As an Applications Engineer will provide onsite customer training and setting up new machines for customers, so excellent communication skills are essential. Applicants must have solid experience in CNC programming on Siemens … Coventry. Package Salary £40K - £50K Hybrid company car, fuel card, company credit card 25 days holiday + BH 8% pension, private medical, life assurance Requirements Siemens programming experience is essential Experienced CNC programmer A qualified engineer with recognised apprenticeship Available to stay overnight occasionally Driving license The Role Providing … onsite training, testing, technical support for customers on their new machines Setting up new machines to meet customer requirements, testing Supporting customers throughout Midlands; Derby, Nottingham, Leicester, Birmingham, Coventry Extensive driving and travel throughout midlands customer base WR Engineering are the recruitment partner for engineering, manufacturing & technical More ❯

of software working as part of a cross-functional scrum team. Advocating and implementing improvements in working practices. Work as part of a collaborative, customer focussed and industry leading Development function. Work collaboratively with our internal and external customers to provide a leading software development service. Work with external … technical estate. Act in the role of a key Scrum team member, proactively picking up tasks and following them through to completion. Deliver new customer requirements as quickly, reliably and efficiently as possible. Contribute to a continually improving Agile software development framework. Liaise with Business Analysts, Developers and … QA s, establishing and implementing requirements and/or the resolution of live operational issues. What you will need to succeed: Ideally degree educated in a computer related subject Ideally an IT Qualification or Certification An understanding of Java Technology Experience working on production software applications and databases. Proven More ❯

of software working as part of a cross-functional scrum team. Advocating and implementing improvements in working practices. Work as part of a collaborative, customer focussed and industry leading Development function. Work collaboratively with our internal and external customers to provide a leading software development service. Work with external … technical estate. Act in the role of a key Scrum team member, proactively picking up tasks and following them through to completion. Deliver new customer requirements as quickly, reliably and efficiently as possible. Contribute to a continually improving Agile software development framework. Liaise with Business Analysts, Developers and … QA’s, establishing and implementing requirements and/or the resolution of live operational issues. What you will need to succeed: Ideally degree educated in a computer related subject Ideally an IT Qualification or Certification An understanding of Java Technology Experience working on production software applications and databases. Proven More ❯

of software working as part of a cross-functional scrum team. Advocating and implementing improvements in working practices. Work as part of a collaborative, customer focussed and industry leading Development function. Work collaboratively with our internal and external customers to provide a leading software development service. Work with external … technical estate. Act in the role of a key Scrum team member, proactively picking up tasks and following them through to completion. Deliver new customer requirements as quickly, reliably and efficiently as possible. Contribute to a continually improving Agile software development framework. Liaise with Business Analysts, Developers and … QA's, establishing and implementing requirements and/or the resolution of live operational issues. What you will need to succeed: Ideally degree educated in a computer related subject Ideally an IT Qualification or Certification An understanding of Java Technology Experience working on production software applications and databases. Proven More ❯

currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯

the training and development needs within partners and customers through sales team request and regular consultation. Proactively scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision. Provide coaching … to the increased use of Hikvision products and solutions. Collaborate with internal staff to ensure all opportunities are effectively understood, supported and executed. Monitor customer support for technical solutions proposed throughout the sales process, and alert the sales and account teams to potential technical risks impacting on deal closure. More ❯

Work closely with our product and engineering teams to define, design, and enhance platform features specifically tailored for IT infrastructure solutions. Gather and analyse customer requirements, feedback, and pain points to inform the development of platform capabilities that meet their needs. Attend client meetings alongside Sales and Account More ❯

Work closely with our product and engineering teams to define, design, and enhance platform features specifically tailored for IT infrastructure solutions. Gather and analyse customer requirements, feedback, and pain points to inform the development of platform capabilities that meet their needs. Attend client meetings alongside Sales and Account More ❯