16 of 16 Customer Requirements Jobs in the West Midlands

Role Overview Our client is looking for a dedicated SAP Warehouse User to ensure that the SAP system accurately reflects the operational requirements of the warehouse. You will be the key contact between IT and warehouse operators, supporting the management of inventory, stock, imports, and exports for their customers. … This role involves working closely with customers, troubleshooting issues, and leading testing efforts for new customer solutions. You’ll also drive process improvements and help with the implementation of new customers into the warehouse system. The position is based on-site in Birmingham , and hybrid working is not suitable ...

development project. Your Responsibilities: Facilitate the implementation and support of SAP SD/VMS and Warranty Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements and stakeholder management Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs Design, customize, configure and test SAP SD and Warranty Identify gaps, issues and workaround solutions Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems Handle changes or emergency transports ...

strategic product enhancements. About the Role As Product Owner, you will act as the bridge between business needs and technical delivery. You'll translate customer requirements into actionable product roadmaps and user stories, ensuring alignment with overall product strategy. This is a hands-on role requiring strong collaboration … with Agile development teams and occasional interaction with customers. Key Responsibilities Work with stakeholders to understand customer and user journeys, translating needs into innovative solutions. Define and manage product roadmaps, requirements, and priorities. Create detailed user stories with acceptance criteria and maintain a groomed backlog. Apply UX principles ...

Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office … Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one’s and working with individuals to address areas for improvement ...

Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office … Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one's and working with individuals to address areas for improvement ...

head office in Worcester. The Role You'll play a leading part in designing and delivering enterprise-level network solutions across a range of customer environments. The role includes planning and implementing LAN, WAN and wireless solutions, producing high-quality documentation, and ensuring that designs meet customer requirements ...

head office in Worcester. The Role You'll play a leading part in designing and delivering enterprise-level network solutions across a range of customer environments. The role includes planning and implementing LAN, WAN and wireless solutions, producing high-quality documentation, and ensuring that designs meet customer requirements ...

will support the Sales and Project process by meticulously checking sales proposals, obtaining technical information and equipment specifications whilst working closely with customers requirements in order to liaise and provide feedback to the Project Manager and the Design Department. This is a busy and varied role for a person … Responsibilities Provide technical support to the Project Manager and Sales process Assist in preparing detailed quotations, technical proposals, and equipment specifications based on customer requirements. Work closely with the Sales, Design and Projects teams to ensure customer requirements are correctly interpreted and delivered. Provide technical enquiry support ...

Solutions Advisor to join our clients team based near Keele! Youll be the first point of contact for incoming enquiries from customers, reviewing their requirements and recommending the most suitable solutions from a range of products. Are you the right applicant for this opportunity Find out by reading through … Full-Time, Permanent *Excellent career progression opportunities *Training provided What youll be doing Act as the first point of contact for incoming enquiries Assess customer requirements and recommend the most suitable product solutions Prepare and deliver quotations, tenders, and product advice Ensure accuracy and compliance in all proposals ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

doing? Leading and driving project teams through the full EC&I design lifecycle Reviewing and approving designs developed by engineering colleagues Interpreting customer drawings, specifications and supplied data Producing and modifying design packs, including GAs, schematics, wiring diagrams and cable drawings Designing control systems focused on PLC-based control … electrical systems across the thermal and hydro power generation sector, with work also spanning other regulated environments. The role is hybrid, with travel to customer sites when required. What you'll need Experience delivering EC&I or control system design in the energy or utilities sector Strong understanding ...

ordination point for both customers and our field-based resources. They look after the various aspects of each service request, ensuring that individual customer requirements are met, that the most appropriate and timely resource are allocated to each task, and that any obstacles/issues are carefully managed. … Benefits: Free parking On-site parking Schedule: Day shift Monday to Friday Times negotiable: Ideally mon-thurs 2pm-10pm, Friday 12-8pm Candidate Requirements: Able to remain calm under pressure. A Team Player. Good customer service/communication skills. Able to work in a disciplined manner. - Willing ...

Project Portfolio Ownership Manage multiple IT and business-aligned projects in parallel Prioritise workstreams across 12 group business units Scope and deliver projects to customer requirements, deadlines, and budgets Manage change in scope rapidly and pragmatically Remove delivery blockers and drive outcomes across cross-functional teams C-Suite … Development Contribution Help shape the project lifecycle, frameworks, and PMO delivery standards Work closely with Business Analysts and BA teams to translate business requirements into initiatives Collaborate with solutions and infrastructure architects on delivery strategy Team Leadership Coordinate PMO analysts, BA's, business process partners, and solutions architects Draft ...

international aerospace industry. They are currently looking for a Quality Assurance Engineer to join their team. They take great pride in their customer-centric approach, offering reliable lead times, responsive service, and end-to-end support to meet the demanding needs. Job Role – Quaity Assurance Engineer Reporting … Review and follow through Corrective Action Preventative Action (CAPA) of NCRs related to division. Support the Technical and Quality team during external audits including customer related audits in areas specific to the VSM departments remit. Support and develop the other direct reports in the Q&T team and conduct ...

build a progressive career in a supportive environment. This role requires a Full UK Driving Licence and the ability to obtain Security Clearance. The requirements of the position mean you will be mainly site based, with potential UK travel. What you'll do: Lead technical delivery of AV/… client training. Perform site surveys, review drawings, and provide technical support to project and sales teams. Ensure compliance with health & safety, company processes, and customer requirements. Produce accurate project documentation and reports. Collaborate with stakeholders to resolve technical issues and drive project success. Liaising with the technical team ...