21 of 21 Customer Requirements Jobs in the West Midlands

Are you an experienced Technical Sales/Customer Services Advisor keen to support solutions within the manufacturing sector? If so, the following permanent role could be for you. My client is a leading manufacturer of custom-made steel door solutions in the Newcastle-under-Lyme area. They are looking for an Internal Sale Support Officer/Customer Services … Production Teams. This is an exciting time to join a thriving business who have recently experienced significant investment in the growth and in the facility to ensure market leading customer quality and innovation. You will be responsible for: Preparing and submitting quotes in line with customer requirements and health and safety requirements Responding to customer … customers (specification advice, preparing and submission of literature) Providing after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers You will have: Strong customer service and query resolution skills Proficiency in MS Office Strong organisations skills Some experience of technical sales (highly desirable) Estimating experience within the manufacturing industry (highly desirable) CAD experience More ❯

both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. … business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit … the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response More ❯

healthcare cover Relaxed dress code Staff incentives and rewards Company events and team outings Employee referral programme Free on-site parking Main Duties: Carry out onboarding calls to gather customer requirements for phone systems Set up customer phone lines and broadband within agreed targets and SLAs Record, categorise, and prioritise customer support tickets Liaise with sales … and installations Keep clear communication with managers, team members, and other departments Offer support across the Hosted & Connectivity team when required About You: Experience & Knowledge 1+ year in a customer service role (telecoms background is a plus) Excellent written and verbal communication skills Strong telephone manner Familiar with CRM systems and Outlook 365 Able to multitask and manage workload … effectively Skills & Attributes Problem solver with a proactive approach Highly organised with sharp attention to detail Strong communication skills, both written and verbal Customer-first attitude with a professional manner Able to work independently and use initiative Interested? Contact Taylor Butterfield at Proactive Personnel, Telfordfor more information. More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯

DOE + Pool Car, Profit Share, Paid Overtime & Pension. Shropshire Ref: 23250 Control Systems Engineer The Role: Development of PLC/SCADA/HMI system design and options from customer requirements PLC programming of control systems from given designs Involvement throughout whole software/systems lifecycle, from design through coding to testing, installation and configuration, and documentation (working … throughout to full QA procedures) specifically production of FDS, DDS and Test Specifications Configure parameters for Variable Speed Drives Bid support, travel for technical input, customer liaison, input to sales proposals Working within project team to customer deadlines Installation and configuration/testing work at customer sites please note this will involve small amounts of offshore travel … Controls Systems Engineer The Person: Good customer facing skills Knowledge of the full project lifecycle Innovative software background Passion for engineering with a significant experience to draw from Any experience of Allen Bradley PLC ControlLogix system would be highly advantageous however other mainstream PLC s ( Siemens TIA/S7, Mitsubishi or GE Fanuc ) would also be considered Instrumentation background More ❯

designing and implementing control software solutions, conducting in-house testing, and commissioning software on-site for customers. You will work closely with project teams to deliver solutions that meet customer requirements and industry standards. Key Responsibilities: - Develop and implement PLC software solutions (Siemens TIA, Rockwell PLC range) - Design and integrate HMI and SCADA systems (LabVIEW, RS View, TIA More ❯

people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Must have experience working in Tech and … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … high-profile utility client. This hybrid role involves office-based collaboration, remote work, and occasional travel. What will you be doing? You will be able to capture and analyse customer requirements to design scalable, repeatable, and customised solutions, utilising standard services where possible.You will serve as the key signoff authority for technical artefacts, including designs, test approaches, and … technical and project outcomes align with design principles.You will build trusted relationships as the IP technical authority, offering end-to-end guidance. Ability to design, support deployment, and ensure customer networks are fit for purpose, with templated, modular, and industrialised configurations.You will oversee quality assurance throughout the design and implementation process to uphold standards. What youll bring? Minimum More ❯

nuclear. We are seeking a talented and detail-oriented Control Systems Engineer to join our engineering team. This role focuses on designing and developing bespoke automation software that meets customer requirements while adhering to industry standards. The ideal candidate will combine technical expertise with creativity to deliver solutions that enhance our reputation for excellence. Key Responsibilities Understand an … high-quality technical design documentation, such as Functional Design Specification (FDS), Software Design Specification, (SDS) internal and site testing records and user manuals. Work closely with clients to interpret requirements, present design concepts, and incorporate feedback. Ensure designs meet relevant regulatory and safety standards and are consistent throughout the design and development process. Collaborate with colleagues to ensure smooth More ❯

people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Must have experience working in Tech and … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯

territory Build, maintain and manage a strong pipeline of opportunities using our CRM and dynamic sales process Communicate new product or service developments to prospective and current clients Capture customer operational parameters and create quotes and ROIs using sales tools provided Take a structured approach to pipeline management including prospecting, qualifying, negotiation and closing The Opportunity: My client working … renewable energy sector are looking for a Business Development Manager on a permanent basis. This role is a crucial role for my client to support the growth of their customer base across the UK, this role is a driving force in converting new business development opportunities - by identifying sales leads, pitching options and services to new clients, providing ROI … cases and quotations, order taking and closing deals. They want someone to fully utilise experience and background in technical solution sales, ideally in AD, agriculture, energy, engineering, responding to customer requirements to appropriately sell our solutions s within our aligned markets. You must be able to drive and travel regularly within the UK. Applications: Please contact John here More ❯

preferences, online movements and use of the internet; carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests; target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; make your online experience more efficient … ensure that data is reported in a timely manner in alignment with specifications (to ensure that data processing and reporting is aligned to client needs and meets/exceeds requirements). The role will also include the preparation of information packs for site visit for soil sampling services.Reporting to the Senior Data Analyst, this is a permanent role, full More ❯

Mazak product range of machines Experience of fault diagnosis Understanding mechanical drawings and schematic electrical drawings Understanding structure of machines and how they work Working alongside current engineers supporting customer requirements Identification of parts from current manuals Creating incidents for workflow within the team Able to find part numbers for mechanical and electrical items Desirable Criteria A knowledge More ❯

like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and … deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to … PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize More ❯

my client is actively seeking an experienced Developer within Dynamics 365 CE/CRM to join their development division - getting hands on to deliver tailored D365 CE solutions to customer requirements. This opportunity offers a excellent opening to work on innovative development projects for a range of reputable customers - progressing your career in Dynamics 365/Power Platform whilst … medical, competitive pension scheme, life insurance Continuous, certified Dynamics 365/Power Platform training Responsibilities will include: Hands on Dynamics 365 CE/CRM/Power Platform development on customer implementations Analysing technical requirements, and assisting in technical solution design Developing custom work flows/plugins/process flows based on customer needs CRM system integration projects … and End Users, our specific Microsoft Dynamics CRM/365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time More ❯

you'll be valued for your technical expertise and encouraged to develop your career. About the role As an Applications Engineer, you'll play a vital part in ensuring customer orders are delivered on time and to the highest standards. Your background may be in technical sales, planning engineering, or process engineering — but what we're really looking for … the relevant processes within manufacturing. Using these skills, you'll translate sales orders into efficient manufacturing routes, ensuring work is right first time, within budget, and fully aligned with customer requirements. Why join this company? A genuinely friendly workplace: employees describe the culture as “everyone helps each other” Interesting, varied projects across a range of components and processes Strong … spacious facility with open plan offices and on-site parking What you'll be doing: Define and plan manufacturing processes for machined components Identify materials, heat treatment, and testing requirements to meet customer standards Liaise with sales and other departments to ensure smooth workflow Create route cards and instructions for production teams Look for improvements that maximise efficiency More ❯

supplying into the Power Generation industry. As the Certification Engineer you will be responsible for ensuring that the products manufactured and supplied are certified to and conform with the customer purchase order, drawing and/or any other customer requirements. Whats on offer for the Certification Engineer? Competitive salary up to £30,000 p.a. 34 days holiday (including … x2 annual salary Staff referral programme Development opportunities Working hours of the Certification Engineer: Monday Friday (8.00am 17.00pm) Duties of the Certification Engineer: Reading and comprehending national, international and customer specifications and standards Checking and approving incoming raw material and fastener certification in various material grades Compiling certification packs Compiling API certification packs Liaising directly with suppliers and customers More ❯

a Product Manager to drive innovations across their core platform. As Product Manager, you will collaborate with multiple business areas to define and deliver high-impact features that drive customer retention, business growth, and platform stability. This is a permanent role with hybrid working, based out of Solihull. Description Develop and manage product roadmaps to align with market needs … and business goals. Collaborate with cross-functional teams to ensure successful product launches. Conduct market research to identify trends and customer requirements. Define product features and specifications in line with business strategies. Monitor product performance and suggest improvements based on data insights. Act as the primary point of contact for stakeholders regarding product updates. Ensure compliance with industry standards … and deliver presentations to communicate product strategies and results. Profile Experienced in Product Management, with a track record of working with B2B SaaS products Experience working with CRM platforms, customer engagement tools or worklfow automation solutions. Strong understanding of product roadmap development. Strong technical acumen, including famliarity with APIs, integrations and data models. Proven experience in managing product lifecycles More ❯

a Product Manager to drive innovations across their core platform. As Product Manager, you will collaborate with multiple business areas to define and deliver high-impact features that drive customer retention, business growth, and platform stability. This is a permanent role with hybrid working, based out of Solihull. Description Develop and manage product roadmaps to align with market needs … and business goals. Collaborate with cross-functional teams to ensure successful product launches. Conduct market research to identify trends and customer requirements. Define product features and specifications in line with business strategies. Monitor product performance and suggest improvements based on data insights. Act as the primary point of contact for stakeholders regarding product updates. Ensure compliance with industry standards … and deliver presentations to communicate product strategies and results. Profile Experienced in Product Management, with a track record of working with B2B SaaS products Experience working with CRM platforms, customer engagement tools or worklfow automation solutions. Strong understanding of product roadmap development. Strong technical acumen, including famliarity with APIs, integrations and data models. Proven experience in managing product lifecycles More ❯

doing as a Technical Manager? Lead the technical function within configuration services, providing direction to a skilled team of transition and enterprise technicians. Act as a technical authority for customer tours, solution presentations, and internal stakeholders. Stay ahead of industry trends, ensuring services are futureproofed and competitive. Partner with Solutions Architects and Chief Technologists to align with customer …/CCIE) are highly desirable, but proven experience is more important A leader with excellent people skills (able to inspire teams and simplify technical concepts for non-technical audiences) Customer-facing confidence (able to present, advise, and represent technical capability) Self-driven, energetic, and passionate about technology and service excellence This is a role for someone who thrives at … the intersection of technology, leadership, and customer engagement. If you want to be at the centre of a business critical, growing division and help shape its future and feel you have the required experience than apply now and one of our team will be in touch to discuss the opportunity with you in more detail. More ❯