The median annual salary for a 2nd Line Support was £29,000 in advertised job vacancies in Bristol during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South West / Bristol
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 128 101 123
Rank change year-on-year -27 +22  
Permanent jobs requiring a 2nd Line Support 17 16 11
As % of all permanent IT jobs advertised in Bristol 0.91% 1.00% 0.57%
As % of the Job Titles category 0.94% 1.03% 0.58%
Number of salaries quoted 17 15 9
Median salary £29,000 £23,000 £22,500
Median salary % change year-on-year +26.08% +2.22%  
90% offered a salary of more than £24,000 £22,500 £18,900
10% offered a salary of more than £33,000 £27,500 £26,800
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Bristol. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Bristol
Permanent job vacancies with a job title containing a recognized job role 1816 1551 1897
As % of all permanent IT job vacancies advertised in Bristol 97.37% 97.12% 98.09%
Number of salaries quoted 1516 1349 1640
Median salary £42,500 £40,127 £40,000
Median salary % change year-on-year +5.91% +0.31%  
90% offered a salary of more than £23,500 £26,000 £25,000
10% offered a salary of more than £62,500 £62,500 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Bristol

The job posting trend of jobs advertised in Bristol that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Bristol.

Salary trend for 2nd Line Support in Bristol

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Bristol

For the 6 months to 27 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 2nd Line Support in the job title.

1 26 (83.87%) Windows
2 14 (45.16%) Microsoft
3 13 (41.94%) Active Directory
4 11 (35.48%) VMware
5 9 (29.03%) Hyper-V
5 9 (29.03%) Windows Server 2008
6 8 (25.81%) Windows 7
6 8 (25.81%) Skype for Business
6 8 (25.81%) Office 365
6 8 (25.81%) SCCM
6 8 (25.81%) Cisco
7 7 (22.58%) HP
7 7 (22.58%) Degree
7 7 (22.58%) Windows Server
8 6 (19.35%) VMware Infrastructure
8 6 (19.35%) SLA
8 6 (19.35%) SAN
8 6 (19.35%) Microsoft Office
8 6 (19.35%) TCP/IP
9 5 (16.13%) VPN
9 5 (16.13%) SharePoint
9 5 (16.13%) SAS
9 5 (16.13%) ITIL
9 5 (16.13%) NetApp
9 5 (16.13%) Service Management
9 5 (16.13%) iSCSI
9 5 (16.13%) Data Protection
9 5 (16.13%) Driving Licence
9 5 (16.13%) Mentoring
9 5 (16.13%) Microsoft Data Protection Manager

2nd Line Support Skill Set
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) Skype for Business
2 5 (16.13%) SAS
2 5 (16.13%) SharePoint
3 3 (9.68%) Exchange Server 2007
3 3 (9.68%) Exchange Server 2010
3 3 (9.68%) MS Exchange
Applications
1 6 (19.35%) Microsoft Office
2 3 (9.68%) Microsoft Excel
2 3 (9.68%) Microsoft PowerPoint
Cloud Services
1 8 (25.81%) Office 365
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 6 (19.35%) SAN
1 6 (19.35%) TCP/IP
2 5 (16.13%) iSCSI
2 5 (16.13%) VPN
3 4 (12.90%) Internet
4 3 (9.68%) DHCP
4 3 (9.68%) Skype
4 3 (9.68%) Wi-Fi
5 2 (6.45%) DNS
5 2 (6.45%) Firewall
6 1 (3.23%) LAN
6 1 (3.23%) Remote Desktop
6 1 (3.23%) VLAN
6 1 (3.23%) WAN
Database & Business Intelligence
1 2 (6.45%) Relational Database
2 1 (3.23%) SQL Server
General
1 3 (9.68%) Finance
Miscellaneous
1 5 (16.13%) Driving Licence
2 3 (9.68%) Mobile Computing
2 3 (9.68%) Smartphone
3 2 (6.45%) Analytical Skills
3 2 (6.45%) Client/Server
4 1 (3.23%) Clustering
4 1 (3.23%) Computer Science
4 1 (3.23%) Data Centre
4 1 (3.23%) Device Driver
4 1 (3.23%) Fintech
4 1 (3.23%) iPad
Operating Systems
1 26 (83.87%) Windows
2 9 (29.03%) Windows Server 2008
3 8 (25.81%) Windows 7
4 7 (22.58%) Windows Server
5 4 (12.90%) Windows Server 2012
6 3 (9.68%) Windows 10
7 2 (6.45%) Windows XP
Processes & Methodologies
1 5 (16.13%) Data Protection
1 5 (16.13%) ITIL
1 5 (16.13%) Mentoring
1 5 (16.13%) Service Management
2 4 (12.90%) CRM
3 3 (9.68%) Change Control
3 3 (9.68%) Service Delivery
4 1 (3.23%) Business Transformation
4 1 (3.23%) Customer Requirements
4 1 (3.23%) Problem Management
Qualifications
1 7 (22.58%) Degree
2 4 (12.90%) Microsoft Certification
2 4 (12.90%) SC Cleared
2 4 (12.90%) Security Cleared
3 3 (9.68%) NVQ Level 3
4 2 (6.45%) MCSA
5 1 (3.23%) Computer Science Degree
5 1 (3.23%) MCP
5 1 (3.23%) MCSE
Quality Assurance & Compliance
1 6 (19.35%) SLA
System Software
1 13 (41.94%) Active Directory
2 9 (29.03%) Hyper-V
3 6 (19.35%) VMware Infrastructure
4 4 (12.90%) XenApp
5 2 (6.45%) Terminal Server
Systems Management
1 8 (25.81%) SCCM
2 5 (16.13%) Failover Clustering
2 5 (16.13%) Microsoft Data Protection Manager
3 2 (6.45%) Systems Management Server (SMS)
Vendors
1 14 (45.16%) Microsoft
2 11 (35.48%) VMware
3 8 (25.81%) Cisco
4 7 (22.58%) HP
5 5 (16.13%) NetApp
6 3 (9.68%) Citrix
6 3 (9.68%) ServiceNow
7 2 (6.45%) Apple
8 1 (3.23%) AppSense
8 1 (3.23%) IBM
Bristol
Hays Specialist Recruitment
Salary: £22000.00 - £27000.00 per annum
Posted: 7 days ago