Period
to 23 November 2017

The median annual salary for a 3rd Line Support was £36,000 in advertised job vacancies in Bristol during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
South West > Bristol
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 171 169 184
Rank change year-on-year -2 +15 -8
Permanent jobs requiring a 3rd Line Support 34 12 13
As % of all permanent IT jobs advertised in Bristol 0.89% 0.37% 0.34%
As % of the Job Titles category 0.91% 0.39% 0.35%
Number of salaries quoted 32 12 13
Bristol median annual salary £36,000 £37,500 £35,000
Median salary % change year-on-year -4.00% +7.14% +27.27%
10th Percentile £28,575 £28,300 £30,050
90th Percentile £42,500 £42,500 £43,750
South West median annual salary £35,000 £33,500 £32,500
% change year-on-year +4.48% +3.08% +6.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bristol. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bristol
Permanent vacancies in Bristol with a recognized job title 3718 3114 3664
% of permanent IT jobs with a recognized job title 97.43% 96.98% 97.01%
Number of salaries quoted 3085 2660 3175
Bristol median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,000 £26,250 £26,250
90th Percentile £67,500 £68,750 £65,300
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

3rd Line Support
Job Vacancy Trend in Bristol

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for 3rd Line Support in Bristol

3rd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Bristol.

Salary trend for 3rd Line Support in Bristol

3rd Line Support
Salary Histogram in Bristol

The salary distribution of IT jobs citing 3rd Line Support in Bristol over the 6 months to 23 November 2017.

Salary histogram for 3rd Line Support in Bristol

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Bristol

For the 6 months to 23 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 3rd Line Support in the job title.

1 29 (85.29%) Windows
2 28 (82.35%) Windows Server
3 25 (73.53%) Active Directory
4 22 (64.71%) Windows Server 2012
5 18 (52.94%) ITIL
6 15 (44.12%) Cisco
6 15 (44.12%) Windows 7
6 15 (44.12%) Windows Server 2008
7 13 (38.24%) Citrix
7 13 (38.24%) VMware
8 12 (35.29%) Cisco Certification
8 12 (35.29%) CCNA
9 11 (32.35%) Linux
10 10 (29.41%) Firewall
10 10 (29.41%) Microsoft
11 9 (26.47%) VMware Certified Professional (VCP)
11 9 (26.47%) Technical Analysis
11 9 (26.47%) Patch Management
11 9 (26.47%) Proactive Monitoring
12 8 (23.53%) WSUS
12 8 (23.53%) Hyper-V
12 8 (23.53%) NAS
12 8 (23.53%) SAN
12 8 (23.53%) Windows Server 2003
13 7 (20.59%) Shell Script
13 7 (20.59%) Red Hat
13 7 (20.59%) Project Management
13 7 (20.59%) AIX
13 7 (20.59%) CentOS
13 7 (20.59%) Cisco ASA

3rd Line Support Skill Set
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.71%) SharePoint
2 3 (8.82%) Umbraco
3 2 (5.88%) Exchange Server 2010
3 2 (5.88%) Exchange Server 2013
3 2 (5.88%) MS Exchange
4 1 (2.94%) IIS
4 1 (2.94%) Skype for Business
Applications
1 3 (8.82%) Microsoft Excel
2 1 (2.94%) Microsoft Office
2 1 (2.94%) MS Visio
Business Applications
1 3 (8.82%) Dynamics CRM
Cloud Services
1 3 (8.82%) Microsoft Azure
1 3 (8.82%) Office 365
2 1 (2.94%) Amazon AWS
2 1 (2.94%) IaaS
2 1 (2.94%) SaaS
Communications & Networking
1 10 (29.41%) Firewall
2 8 (23.53%) NAS
2 8 (23.53%) SAN
3 7 (20.59%) Cisco ASA
4 2 (5.88%) Wireless
5 1 (2.94%) DHCP
5 1 (2.94%) DNS
5 1 (2.94%) Extranet
5 1 (2.94%) Intranet
5 1 (2.94%) LAN
5 1 (2.94%) Network Security
5 1 (2.94%) Skype
5 1 (2.94%) WAN
Database & Business Intelligence
1 3 (8.82%) SQL Server
1 3 (8.82%) SQL Server Reporting Services
General
1 1 (2.94%) Electronics
1 1 (2.94%) Finance
1 1 (2.94%) Manufacturing
1 1 (2.94%) Marketing
1 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (8.82%) HTML
2 1 (2.94%) .NET
2 1 (2.94%) ASP.NET
2 1 (2.94%) ASP.NET Web Forms
2 1 (2.94%) Web Services
Miscellaneous
1 2 (5.88%) Enterprise Storage
1 2 (5.88%) Management Information System
2 1 (2.94%) Clustering
2 1 (2.94%) Enterprise Software
2 1 (2.94%) Replication
Operating Systems
1 29 (85.29%) Windows
2 28 (82.35%) Windows Server
3 22 (64.71%) Windows Server 2012
4 15 (44.12%) Windows 7
4 15 (44.12%) Windows Server 2008
5 11 (32.35%) Linux
6 8 (23.53%) Windows Server 2003
7 7 (20.59%) AIX
7 7 (20.59%) CentOS
7 7 (20.59%) Windows 10
8 1 (2.94%) Red Hat Enterprise Linux
8 1 (2.94%) Windows 8
Processes & Methodologies
1 18 (52.94%) ITIL
2 9 (26.47%) Patch Management
2 9 (26.47%) Proactive Monitoring
2 9 (26.47%) Technical Analysis
3 7 (20.59%) Project Management
4 3 (8.82%) CRM
5 2 (5.88%) Disaster Recovery
5 2 (5.88%) Mobile Device Management
6 1 (2.94%) Business Intelligence
6 1 (2.94%) Digital Marketing
6 1 (2.94%) E-Commerce
6 1 (2.94%) ITIL V3
6 1 (2.94%) ITSM
6 1 (2.94%) Performance Monitoring
6 1 (2.94%) Performance Tuning
6 1 (2.94%) Programme Management
6 1 (2.94%) Service Delivery
6 1 (2.94%) Service Management
6 1 (2.94%) Stakeholder Engagement
Programming Languages
1 7 (20.59%) Shell Script
2 4 (11.76%) C#
2 4 (11.76%) PowerShell
3 3 (8.82%) SQL
Qualifications
1 12 (35.29%) CCNA
1 12 (35.29%) Cisco Certification
2 9 (26.47%) VMware Certified Professional (VCP)
3 5 (14.71%) Microsoft Certification
4 3 (8.82%) CCA
4 3 (8.82%) Citrix Certification
5 2 (5.88%) CCNP
5 2 (5.88%) MCITP
5 2 (5.88%) MCSA
5 2 (5.88%) VCP5
6 1 (2.94%) ITIL Foundation Certificate
6 1 (2.94%) MCSE
Quality Assurance & Compliance
1 4 (11.76%) SLA
System Software
1 25 (73.53%) Active Directory
2 8 (23.53%) Hyper-V
3 4 (11.76%) VMware Infrastructure
4 2 (5.88%) XenServer
5 1 (2.94%) ISA Server
Systems Management
1 8 (23.53%) WSUS
2 3 (8.82%) Systems Management Server (SMS)
3 1 (2.94%) AirWatch
3 1 (2.94%) Backup Exec
3 1 (2.94%) SCOM
Vendors
1 15 (44.12%) Cisco
2 13 (38.24%) Citrix
2 13 (38.24%) VMware
3 10 (29.41%) Microsoft
4 7 (20.59%) Red Hat
5 4 (11.76%) Veeam
6 1 (2.94%) Dell
6 1 (2.94%) HP
6 1 (2.94%) IBM
6 1 (2.94%) McAfee
6 1 (2.94%) NetApp
6 1 (2.94%) SAP
6 1 (2.94%) Veritas