Period
to 20 October 2017

The following table provides summary statistics for permanent job vacancies advertised in Bristol with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 October 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South West > Bristol
6 months to
20 Oct 2017
Same period 2016 Same period 2015
Rank 126 80 128
Rank change year-on-year -46 +48 -45
Permanent jobs citing SLA 79 98 72
As % of all permanent IT jobs advertised in Bristol 2.10% 3.05% 1.90%
As % of the Quality Assurance & Compliance category 19.27% 25.99% 17.06%
Number of salaries quoted 66 90 56
Bristol median annual salary £30,000 £32,750 £37,500
Median salary % change year-on-year -8.40% -12.67% +7.14%
10th Percentile £21,000 £21,475 £25,000
90th Percentile £45,000 £52,500 £65,000
South West median annual salary £36,250 £32,079 £36,000
% change year-on-year +13.00% -10.89% +13.39%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bristol with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Bristol
Permanent vacancies with a requirement for quality assurance or compliance skills 410 377 422
As % of all permanent IT jobs advertised in Bristol 10.91% 11.75% 11.16%
Number of salaries quoted 312 318 336
Bristol median annual salary £40,000 £44,125 £42,500
Median salary % change year-on-year -9.35% +3.82% +13.33%
10th Percentile £25,500 £25,000 £25,250
90th Percentile £65,000 £77,875 £60,000
South West median annual salary £40,000 £40,000 £40,000

SLA
Job Vacancy Trend in Bristol

Job postings citing SLA as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for SLA in Bristol

SLA
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Bristol.

Salary trend for SLA in Bristol

SLA
Salary Histogram in Bristol

The salary distribution of IT jobs citing SLA in Bristol over the 6 months to 20 October 2017.

Salary histogram for SLA in Bristol

For the 6 months to 20 October 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for SLA.

1 37 (46.84%) ITIL
2 35 (44.30%) Windows
3 27 (34.18%) Microsoft
4 22 (27.85%) Windows 7
5 20 (25.32%) Cisco
6 19 (24.05%) Service Delivery
6 19 (24.05%) Finance
6 19 (24.05%) Windows Server
7 18 (22.78%) Active Directory
7 18 (22.78%) Microsoft Excel
8 17 (21.52%) Performance Management
9 16 (20.25%) Windows Server 2008
9 16 (20.25%) Windows 10
9 16 (20.25%) ITSM
10 15 (18.99%) Management Information System
10 15 (18.99%) Microsoft PowerPoint
11 14 (17.72%) Stakeholder Management
11 14 (17.72%) Critical Success Factor
11 14 (17.72%) Escalation Management
11 14 (17.72%) Contract Management
11 14 (17.72%) Statistics
11 14 (17.72%) Hyper-V
11 14 (17.72%) Windows Server 2012
12 13 (16.46%) Mentoring
13 12 (15.19%) Service Design
13 12 (15.19%) Financial Modelling
13 12 (15.19%) Cadence
13 12 (15.19%) Linux
13 12 (15.19%) ISEB
13 12 (15.19%) Citrix

SLA
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.13%) MS Exchange
1 8 (10.13%) Skype for Business
2 7 (8.86%) SharePoint
3 6 (7.59%) Exchange Server 2010
3 6 (7.59%) Exchange Server 2013
3 6 (7.59%) IIS
4 4 (5.06%) SharePoint 2013
5 3 (3.80%) BizTalk Server
6 1 (1.27%) CMS
6 1 (1.27%) Umbraco
Applications
1 18 (22.78%) Microsoft Excel
2 15 (18.99%) Microsoft PowerPoint
3 10 (12.66%) Microsoft Office
4 2 (2.53%) MS Visio
Cloud Services
1 4 (5.06%) Office 365
Communications & Networking
1 7 (8.86%) SAN
1 7 (8.86%) SMS
2 6 (7.59%) DNS
2 6 (7.59%) Internet
2 6 (7.59%) Wireless
3 5 (6.33%) Skype
3 5 (6.33%) VoIP
3 5 (6.33%) VPN
4 4 (5.06%) Wi-Fi
5 3 (3.80%) DHCP
5 3 (3.80%) Extranet
5 3 (3.80%) Network Security
5 3 (3.80%) Remote Desktop
5 3 (3.80%) TCP/IP
6 2 (2.53%) Firewall
7 1 (1.27%) ADSL
7 1 (1.27%) Broadband
7 1 (1.27%) Cisco ASA
7 1 (1.27%) NAS
7 1 (1.27%) PBX
Database & Business Intelligence
1 9 (11.39%) SQL Server
2 3 (3.80%) MS Access
2 3 (3.80%) Oracle Database
Development Applications
1 1 (1.27%) PROIV
1 1 (1.27%) Team Foundation Server
General
1 19 (24.05%) Finance
2 3 (3.80%) Telecoms
3 1 (1.27%) Advertising
3 1 (1.27%) Manufacturing
3 1 (1.27%) Retail
Job Titles
1 19 (24.05%) Analyst
2 17 (21.52%) Service Manager
3 14 (17.72%) Support Engineer
4 11 (13.92%) 2nd Line Support
5 10 (12.66%) Delivery Manager
5 10 (12.66%) Services Delivery Manager
6 8 (10.13%) Support Analyst
7 7 (8.86%) 1st Line Support
8 6 (7.59%) Information Manager
8 6 (7.59%) Information Systems Manager
8 6 (7.59%) Systems Manager
9 5 (6.33%) 2nd Line Engineer
9 5 (6.33%) 2nd Line Support Engineer
9 5 (6.33%) IT Support
10 4 (5.06%) 1st/2nd Line Support
10 4 (5.06%) 1st/2nd Line Support Engineer
10 4 (5.06%) 3rd Line Engineer
10 4 (5.06%) 3rd Line Support Engineer
10 4 (5.06%) IT Engineer
10 4 (5.06%) SharePoint Analyst
Libraries, Frameworks & Software Standards
1 7 (8.86%) Flash
2 5 (6.33%) CSS
2 5 (6.33%) HTML
3 3 (3.80%) Classic ASP
3 3 (3.80%) Middleware
4 2 (2.53%) .NET
4 2 (2.53%) ASP.NET
4 2 (2.53%) Oracle GoldenGate
5 1 (1.27%) CSS3
5 1 (1.27%) HTML5
5 1 (1.27%) KnockoutJS
5 1 (1.27%) Sass
5 1 (1.27%) Twitter Bootstrap
Miscellaneous
1 15 (18.99%) Management Information System
2 8 (10.13%) Driving Licence
3 6 (7.59%) Analytical Skills
3 6 (7.59%) Cyber Attack
3 6 (7.59%) Data Centre
3 6 (7.59%) Virtual Team
4 4 (5.06%) NHS
5 3 (3.80%) Computer Science
6 1 (1.27%) IVR
6 1 (1.27%) Replication
Operating Systems
1 35 (44.30%) Windows
2 22 (27.85%) Windows 7
3 19 (24.05%) Windows Server
4 16 (20.25%) Windows 10
4 16 (20.25%) Windows Server 2008
5 14 (17.72%) Windows Server 2012
6 12 (15.19%) Linux
7 5 (6.33%) Windows Server 2003
8 3 (3.80%) AIX
9 2 (2.53%) Android
9 2 (2.53%) Solaris
9 2 (2.53%) Windows 8
10 1 (1.27%) Apple iOS
10 1 (1.27%) CentOS
10 1 (1.27%) Unix
10 1 (1.27%) Windows Mobile
Processes & Methodologies
1 37 (46.84%) ITIL
2 19 (24.05%) Service Delivery
3 17 (21.52%) Performance Management
4 16 (20.25%) ITSM
5 14 (17.72%) Contract Management
5 14 (17.72%) Critical Success Factor
5 14 (17.72%) Escalation Management
5 14 (17.72%) Stakeholder Management
5 14 (17.72%) Statistics
6 13 (16.46%) Mentoring
7 12 (15.19%) Financial Modelling
7 12 (15.19%) Service Design
8 11 (13.92%) Service Management
9 10 (12.66%) Disaster Recovery
9 10 (12.66%) Line Management
10 9 (11.39%) Service Delivery Management
11 8 (10.13%) Project Management
12 7 (8.86%) Business Development
12 7 (8.86%) Incident Management
12 7 (8.86%) Information Security
Programming Languages
1 6 (7.59%) SQL
2 4 (5.06%) Java
3 3 (3.80%) PHP
3 3 (3.80%) VBA
4 1 (1.27%) JavaScript
4 1 (1.27%) Shell Script
4 1 (1.27%) VB
Qualifications
1 12 (15.19%) ISEB
2 9 (11.39%) SC Cleared
2 9 (11.39%) Security Cleared
3 8 (10.13%) Degree
4 4 (5.06%) CCNA
4 4 (5.06%) Cisco Certification
4 4 (5.06%) NVQ Level 3
5 3 (3.80%) MCDST
5 3 (3.80%) MCTS
5 3 (3.80%) Microsoft Certification
6 2 (2.53%) Computer Science Degree
7 1 (1.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (5.06%) PMO
2 1 (1.27%) ISO/IEC 27001
System Software
1 18 (22.78%) Active Directory
2 14 (17.72%) Hyper-V
3 6 (7.59%) XenServer
4 1 (1.27%) BitLocker
4 1 (1.27%) VMware Infrastructure
Systems Management
1 4 (5.06%) SCCM
1 4 (5.06%) WSUS
2 3 (3.80%) Backup Exec
2 3 (3.80%) Microsoft Data Protection Manager
2 3 (3.80%) SCOM
3 2 (2.53%) Oracle Statspack
4 1 (1.27%) NetBackup
4 1 (1.27%) Norton AntiVirus
Vendors
1 27 (34.18%) Microsoft
2 20 (25.32%) Cisco
3 12 (15.19%) Cadence
3 12 (15.19%) Citrix
4 11 (13.92%) Veeam
5 8 (10.13%) VMware
6 6 (7.59%) Avaya
7 4 (5.06%) Nintex
7 4 (5.06%) Oracle
7 4 (5.06%) Remedy
8 3 (3.80%) Apple
8 3 (3.80%) CheckPoint
8 3 (3.80%) CommVault
8 3 (3.80%) F5
9 2 (2.53%) Alcatel-Lucent
9 2 (2.53%) Dell
9 2 (2.53%) HP
9 2 (2.53%) Huawei
9 2 (2.53%) IBM
9 2 (2.53%) Nokia