Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Bristol with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South West > Bristol
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 190 164 184
Rank change year-on-year -26 +20 +1
Permanent jobs citing Customer Engagement 14 18 14
As % of all permanent IT jobs advertised in Bristol 0.37% 0.56% 0.37%
As % of the Processes & Methodologies category 0.40% 0.61% 0.41%
Number of salaries quoted 4 9 13
Bristol median annual salary £47,960 £42,500 £32,500
Median salary % change year-on-year +12.85% +30.77% -18.75%
10th Percentile £43,164 £37,000 £30,850
90th Percentile £52,756 £47,500 £88,500
South West median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +29.41%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Permanent vacancies with a requirement for process or methodology skills 3518 2931 3388
As % of all permanent IT jobs advertised in Bristol 91.90% 91.00% 90.56%
Number of salaries quoted 2900 2476 2923
Bristol median annual salary £45,000 £44,000 £42,000
Median salary % change year-on-year +2.27% +4.76% +5.00%
10th Percentile £26,475 £27,500 £26,750
90th Percentile £67,500 £70,000 £67,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Customer Engagement
Job Vacancy Trend in Bristol

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Customer Engagement in Bristol

Customer Engagement
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Bristol.

Salary trend for Customer Engagement in Bristol

For the 6 months to 22 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for Customer Engagement.

1 10 (71.43%) Project Management
1 10 (71.43%) Kalman Filter
1 10 (71.43%) Line Management
1 10 (71.43%) Presales
1 10 (71.43%) Customer Requirements
2 6 (42.86%) ITIL Certification
2 6 (42.86%) Data Centre
2 6 (42.86%) ITIL
2 6 (42.86%) SC Cleared
2 6 (42.86%) Security Cleared
2 6 (42.86%) Service Management
2 6 (42.86%) ITSM
3 4 (28.57%) Migration
3 4 (28.57%) Banking
3 4 (28.57%) Private Banking
3 4 (28.57%) Marketing
3 4 (28.57%) Microsoft Azure
3 4 (28.57%) Office 365
3 4 (28.57%) Customer Insight
3 4 (28.57%) Analytics
3 4 (28.57%) SAS
3 4 (28.57%) Microsoft
3 4 (28.57%) Customer-Centricity

Customer Engagement
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (28.57%) SAS
Cloud Services
1 4 (28.57%) Microsoft Azure
1 4 (28.57%) Office 365
General
1 4 (28.57%) Banking
1 4 (28.57%) Marketing
1 4 (28.57%) Private Banking
Job Titles
1 10 (71.43%) Architect
1 10 (71.43%) Lead Architect
1 10 (71.43%) Lead Solutions Architect
1 10 (71.43%) Solutions Architect
Miscellaneous
1 6 (42.86%) Data Centre
Processes & Methodologies
1 10 (71.43%) Customer Requirements
1 10 (71.43%) Kalman Filter
1 10 (71.43%) Line Management
1 10 (71.43%) Presales
1 10 (71.43%) Project Management
2 6 (42.86%) ITIL
2 6 (42.86%) ITSM
2 6 (42.86%) Service Management
3 4 (28.57%) Analytics
3 4 (28.57%) Customer Insight
3 4 (28.57%) Customer-Centricity
3 4 (28.57%) Migration
Qualifications
1 6 (42.86%) ITIL Certification
1 6 (42.86%) SC Cleared
1 6 (42.86%) Security Cleared
Vendors
1 4 (28.57%) Microsoft