Customer Service Jobs in Bromsgrove

Customer Service
Worcestershire > Bromsgrove

The following table provides summary statistics for permanent job vacancies advertised in Bromsgrove with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 1 6 5
Rank change year-on-year +5 -1 0
Permanent jobs citing Customer Service 16 2 1
As % of all permanent jobs advertised in Bromsgrove 29.09% 11.11% 8.33%
As % of the Processes & Methodologies category 32.65% 11.76% 10.00%
Number of salaries quoted 16 2 1
10th Percentile £21,375 £24,550 -
25th Percentile £23,813 £25,375 £20,750
Median annual salary (50th Percentile) £40,072 £28,000 £21,500
Median % change year-on-year +43.11% +30.23% -
75th Percentile £45,648 £31,875 £22,250
90th Percentile £62,374 £33,450 -
Worcestershire median annual salary £25,000 £42,500 £36,500
% change year-on-year -41.18% +16.44% +12.31%

All Process and Methodology Skills
Bromsgrove

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bromsgrove with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 49 17 10
As % of all permanent jobs advertised in Bromsgrove 89.09% 94.44% 83.33%
Number of salaries quoted 40 17 10
10th Percentile £24,300 - £20,750
25th Percentile £29,000 £26,250 £20,931
Median annual salary (50th Percentile) £43,750 £31,500 £24,750
Median % change year-on-year +38.89% +27.27% -45.00%
75th Percentile £60,000 £42,500 £30,813
90th Percentile £66,137 £48,750 £38,250
Worcestershire median annual salary £43,000 £45,000 £45,000
% change year-on-year -4.44% - +12.50%

Customer Service
Job Vacancy Trend in Bromsgrove

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bromsgrove.

Job vacancy trend for Customer Service in Bromsgrove

Customer Service
Salary Trend in Bromsgrove

3-month moving average salary quoted in jobs citing Customer Service in Bromsgrove.

Salary trend for Customer Service in Bromsgrove

Customer Service
Salary Histogram in Bromsgrove

Salary distribution for jobs citing Customer Service in Bromsgrove over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Bromsgrove

Customer Service
Co-occurring Skills and Capabilities in Bromsgrove by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (12.50%) Microsoft Office
Cloud Services
1 3 (18.75%) Microsoft 365
Communications & Networking
1 1 (6.25%) Firewall
1 1 (6.25%) LAN
1 1 (6.25%) WAN
General
1 8 (50.00%) Retail
1 8 (50.00%) Social Housing
1 8 (50.00%) Social Skills
2 1 (6.25%) Organisational Skills
Job Titles
1 5 (31.25%) Infrastructure Manager
1 5 (31.25%) IT Infrastructure Manager
1 5 (31.25%) IT Manager
2 4 (25.00%) Head of ICT
3 3 (18.75%) Administrator
4 2 (12.50%) ICT Assistant
4 2 (12.50%) ICT Officer
5 1 (6.25%) IT Engineer
5 1 (6.25%) IT Support
5 1 (6.25%) IT Support Engineer
5 1 (6.25%) Support Engineer
5 1 (6.25%) Technical Customer Support
5 1 (6.25%) Technical Support
Miscellaneous
1 1 (6.25%) Driving Licence
Operating Systems
1 2 (12.50%) Apple iOS
2 1 (6.25%) Windows
2 1 (6.25%) Windows Server
Processes & Methodologies
1 8 (50.00%) Agile
2 6 (37.50%) Coaching
3 4 (25.00%) CRM
3 4 (25.00%) ITIL
4 2 (12.50%) Change Management
4 2 (12.50%) Housing Management
4 2 (12.50%) Line Management
4 2 (12.50%) Mentoring
5 1 (6.25%) User Experience
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 1 (6.25%) Active Directory
1 1 (6.25%) Hyper-V
1 1 (6.25%) VMware Infrastructure
Vendors
1 4 (25.00%) Microsoft
2 3 (18.75%) VMware
3 2 (12.50%) Apple
3 2 (12.50%) Citrix