Period
to 20 November 2017

The median annual salary for a Technical Support was £28,750 in advertised job vacancies in Cambridge during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Cambridgeshire > Cambridge
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 154 135 125
Rank change year-on-year -19 -10 +18
Permanent jobs requiring a Technical Support 21 12 33
As % of all permanent IT jobs advertised in Cambridge 0.68% 0.53% 1.15%
As % of the Job Titles category 0.70% 0.55% 1.19%
Number of salaries quoted 20 12 30
Cambridge median annual salary £28,750 £40,000 £30,500
Median salary % change year-on-year -28.13% +31.15% -28.24%
10th Percentile £21,025 £31,325 £20,000
90th Percentile £35,125 £47,500 £45,555
Cambridgeshire median annual salary £25,500 £38,750 £28,500
% change year-on-year -34.19% +35.96% -32.94%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 3019 2192 2762
% of permanent IT jobs with a recognized job title 97.32% 97.38% 96.37%
Number of salaries quoted 2303 1825 2395
Cambridge median annual salary £50,000 £45,000 £43,900
Median salary % change year-on-year +11.11% +2.51% +9.75%
10th Percentile £28,750 £26,250 £27,500
90th Percentile £72,500 £67,500 £62,500
Cambridgeshire median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% +7.50%

Technical Support
Job Vacancy Trend in Cambridge

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Technical Support in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Cambridge.

Salary trend for Technical Support in Cambridge

Technical Support
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Technical Support in Cambridge over the 6 months to 20 November 2017.

Salary histogram for Technical Support in Cambridge

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 20 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region featuring Technical Support in the job title.

1 9 (42.86%) SQL
2 8 (38.10%) .NET
2 8 (38.10%) Degree
3 6 (28.57%) Amazon AWS
4 5 (23.81%) SLA
4 5 (23.81%) Microsoft
4 5 (23.81%) SQL Server
4 5 (23.81%) ASP.NET
5 4 (19.05%) Analytical Skills
6 3 (14.29%) Windows
6 3 (14.29%) Linux
6 3 (14.29%) CRM
6 3 (14.29%) SAN
6 3 (14.29%) Mentoring
6 3 (14.29%) Windows 10
7 2 (9.52%) Windows Server
7 2 (9.52%) Windows 7
7 2 (9.52%) Machine Learning
7 2 (9.52%) QA
7 2 (9.52%) Cloud Computing
7 2 (9.52%) Logistics
7 2 (9.52%) Pharmaceutical
8 1 (4.76%) MS Exchange
8 1 (4.76%) Active Directory
8 1 (4.76%) Python
8 1 (4.76%) LDAP
8 1 (4.76%) Microsoft Office
8 1 (4.76%) Manufacturing
8 1 (4.76%) PostgreSQL
8 1 (4.76%) Ubuntu

Technical Support Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) MS Exchange
1 1 (4.76%) nginx
1 1 (4.76%) uWSGI
Applications
1 1 (4.76%) Microsoft Office
Cloud Services
1 6 (28.57%) Amazon AWS
2 2 (9.52%) Cloud Computing
3 1 (4.76%) Amazon S3
Communications & Networking
1 3 (14.29%) SAN
2 1 (4.76%) LDAP
Database & Business Intelligence
1 5 (23.81%) SQL Server
2 1 (4.76%) PostgreSQL
General
1 2 (9.52%) Pharmaceutical
2 1 (4.76%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (38.10%) .NET
2 5 (23.81%) ASP.NET
3 1 (4.76%) Flask
Miscellaneous
1 4 (19.05%) Analytical Skills
2 1 (4.76%) Computer Science
2 1 (4.76%) Data Centre
Operating Systems
1 3 (14.29%) Linux
1 3 (14.29%) Windows
1 3 (14.29%) Windows 10
2 2 (9.52%) Windows 7
2 2 (9.52%) Windows Server
3 1 (4.76%) Ubuntu
3 1 (4.76%) Windows 8
Processes & Methodologies
1 3 (14.29%) CRM
1 3 (14.29%) Mentoring
2 2 (9.52%) Logistics
2 2 (9.52%) Machine Learning
3 1 (4.76%) Software Engineering
3 1 (4.76%) Time Management
Programming Languages
1 9 (42.86%) SQL
2 1 (4.76%) Bash Shell
2 1 (4.76%) Python
Qualifications
1 8 (38.10%) Degree
Quality Assurance & Compliance
1 5 (23.81%) SLA
2 2 (9.52%) QA
System Software
1 1 (4.76%) Active Directory
Systems Management
1 1 (4.76%) Ansible
Vendors
1 5 (23.81%) Microsoft