Period
to 10 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 10 December 2018 with a comparison to the same period in the previous 2 years.

Ticket Management
Cambridgeshire > Cambridge
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 131 - -
Rank change year-on-year - - -
Permanent jobs citing Ticket Management 9 0 0
As % of all permanent IT jobs advertised in Cambridge 0.45% - -
As % of the Processes & Methodologies category 0.48% - -
Number of salaries quoted 1 0 0
Cambridge median annual salary £26,500 - -
Cambridgeshire median annual salary £26,500 - -

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 1,869 2,991 2,084
As % of all permanent IT jobs advertised in Cambridge 93.03% 94.65% 91.60%
Number of salaries quoted 1,431 2,253 1,723
Cambridge median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -
10th Percentile £31,250 £29,050 £26,250
90th Percentile £75,000 £71,250 £67,500
Cambridgeshire median annual salary £49,500 £47,500 £45,000
% change year-on-year +4.21% +5.56% +2.27%

Ticket Management
Job Vacancy Trend in Cambridge

Job postings citing Ticket Management as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Ticket Management in Cambridge

Ticket Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Ticket Management in Cambridge.

Salary trend for Ticket Management in Cambridge

For the 6 months to 10 December 2018, IT jobs citing Ticket Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for Ticket Management.

1 9 (100.00%) Windows
1 9 (100.00%) Active Directory
1 9 (100.00%) Apple
1 9 (100.00%) Wireless
2 8 (88.89%) Validation
2 8 (88.89%) Network+ Certification
2 8 (88.89%) Internet
2 8 (88.89%) Change Management
2 8 (88.89%) Microsoft Certification
2 8 (88.89%) A+ Certification
2 8 (88.89%) MCSE
2 8 (88.89%) MCSA
2 8 (88.89%) Client/Server
2 8 (88.89%) ITIL
2 8 (88.89%) MCP
2 8 (88.89%) Ethernet
2 8 (88.89%) TCP/IP
2 8 (88.89%) SLA
2 8 (88.89%) ACTC
2 8 (88.89%) ACHDS
2 8 (88.89%) ACDT
2 8 (88.89%) MCDST
2 8 (88.89%) Requirements Management
2 8 (88.89%) Degree
2 8 (88.89%) Time Management
2 8 (88.89%) Identity Management
2 8 (88.89%) Management Information System
2 8 (88.89%) MCSM
2 8 (88.89%) ITIL Foundation Certificate
2 8 (88.89%) Server Management

Ticket Management
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) IIS
1 1 (11.11%) MS Exchange
1 1 (11.11%) Office Communications Server
1 1 (11.11%) Skype for Business
Communications & Networking
1 9 (100.00%) Wireless
2 8 (88.89%) Ethernet
2 8 (88.89%) Internet
2 8 (88.89%) TCP/IP
3 1 (11.11%) DHCP
3 1 (11.11%) DNS
3 1 (11.11%) Firewall
3 1 (11.11%) LAN
3 1 (11.11%) WAN
Database & Business Intelligence
1 1 (11.11%) SQL Server
Job Titles
1 8 (88.89%) Team Leader
2 1 (11.11%) IT Support
2 1 (11.11%) IT Support Technician
2 1 (11.11%) IT Technician
2 1 (11.11%) Support Technician
Miscellaneous
1 8 (88.89%) Client/Server
1 8 (88.89%) Management Information System
2 1 (11.11%) Apple TV
2 1 (11.11%) Driving Licence
Operating Systems
1 9 (100.00%) Windows
2 1 (11.11%) Apple iOS
2 1 (11.11%) Mac OS X
Processes & Methodologies
1 8 (88.89%) Change Management
1 8 (88.89%) Identity Management
1 8 (88.89%) ITIL
1 8 (88.89%) Requirements Management
1 8 (88.89%) Server Management
1 8 (88.89%) Time Management
1 8 (88.89%) Validation
2 1 (11.11%) Problem-Solving
2 1 (11.11%) Server Monitoring
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 8 (88.89%) A+ Certification
1 8 (88.89%) ACDT
1 8 (88.89%) ACHDS
1 8 (88.89%) ACTC
1 8 (88.89%) Degree
1 8 (88.89%) ITIL Foundation Certificate
1 8 (88.89%) MCDST
1 8 (88.89%) MCP
1 8 (88.89%) MCSA
1 8 (88.89%) MCSE
1 8 (88.89%) MCSM
1 8 (88.89%) Microsoft Certification
1 8 (88.89%) Network+ Certification
Quality Assurance & Compliance
1 8 (88.89%) SLA
System Software
1 9 (100.00%) Active Directory
2 1 (11.11%) Hyper-V
2 1 (11.11%) Terminal Services
Systems Management
1 1 (11.11%) FortiGate
Vendors
1 9 (100.00%) Apple
2 1 (11.11%) Citrix
2 1 (11.11%) Dell
2 1 (11.11%) HP
2 1 (11.11%) Meru Networks
2 1 (11.11%) Microsoft