Period
to 11 December 2018

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in Cambridge during the 6 months to 11 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Cambridgeshire > Cambridge
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 92 104 80
Rank change year-on-year +12 -24 -16
Permanent jobs requiring a Support Engineer 48 79 70
As % of all permanent IT jobs advertised in Cambridge 2.40% 2.47% 3.08%
As % of the Job Titles category 2.48% 2.54% 3.16%
Number of salaries quoted 36 60 50
Cambridge median annual salary £30,000 £34,000 £28,000
Median salary % change year-on-year -11.76% +21.43% -20.00%
10th Percentile £24,208 £18,950 £21,500
90th Percentile £46,563 £50,375 £43,900
Cambridgeshire median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% -14.29%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 1,934 3,113 2,218
% of permanent IT jobs with a recognized job title 96.65% 97.40% 97.45%
Number of salaries quoted 1,498 2,365 1,851
Cambridge median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% +2.27%
10th Percentile £30,213 £29,000 £26,250
90th Percentile £75,000 £71,250 £67,500
Cambridgeshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +5.88%

Support Engineer
Job Vacancy Trend in Cambridge

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Support Engineer in Cambridge

Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cambridge.

Salary trend for Support Engineer in Cambridge

Support Engineer
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Support Engineer in Cambridge over the 6 months to 11 December 2018.

Salary histogram for Support Engineer in Cambridge

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 11 December 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring Support Engineer in the job title.

1 24 (50.00%) Windows
2 22 (45.83%) Microsoft
3 20 (41.67%) Active Directory
4 12 (25.00%) Service Management
5 11 (22.92%) PowerShell
5 11 (22.92%) Windows Server 2008
5 11 (22.92%) Windows Server 2012
6 10 (20.83%) Firewall
6 10 (20.83%) Microsoft Office
7 9 (18.75%) SQL Server
7 9 (18.75%) IIS
7 9 (18.75%) WorldPay
7 9 (18.75%) Relational Database
7 9 (18.75%) Problem-Solving
8 8 (16.67%) Windows 10
8 8 (16.67%) Hyper-V
8 8 (16.67%) Linux
8 8 (16.67%) Apache
9 7 (14.58%) Java
9 7 (14.58%) SQL
9 7 (14.58%) Oracle
9 7 (14.58%) HP
9 7 (14.58%) Unix
9 7 (14.58%) Management Information System
9 7 (14.58%) Publishing
9 7 (14.58%) Intranet
9 7 (14.58%) Mitel
9 7 (14.58%) IP Telephony
9 7 (14.58%) Windows 7
9 7 (14.58%) ProCurve

Support Engineer Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.75%) IIS
2 8 (16.67%) Apache
3 5 (10.42%) MS Exchange
4 4 (8.33%) JBoss
4 4 (8.33%) Tomcat
5 3 (6.25%) Exchange Server 2010
5 3 (6.25%) Exchange Server 2013
Applications
1 10 (20.83%) Microsoft Office
2 2 (4.17%) EPLAN
2 2 (4.17%) Microsoft Excel
2 2 (4.17%) Microsoft PowerPoint
2 2 (4.17%) SOLIDWORKS
Cloud Services
1 6 (12.50%) Microsoft Azure
1 6 (12.50%) SaaS
2 5 (10.42%) Amazon AWS
3 4 (8.33%) Office 365
Communications & Networking
1 10 (20.83%) Firewall
2 7 (14.58%) Intranet
2 7 (14.58%) IP Telephony
3 6 (12.50%) Wireless
4 4 (8.33%) Wi-Fi
5 2 (4.17%) DHCP
5 2 (4.17%) DNS
5 2 (4.17%) VoIP
6 1 (2.08%) LAN
6 1 (2.08%) NetScaler
6 1 (2.08%) TCP/IP
6 1 (2.08%) VLAN
6 1 (2.08%) VPN
Database & Business Intelligence
1 9 (18.75%) Relational Database
1 9 (18.75%) SQL Server
General
1 7 (14.58%) Publishing
2 2 (4.17%) Electronics
2 2 (4.17%) Manufacturing
3 1 (2.08%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (10.42%) .NET
1 5 (10.42%) Web Services
2 2 (4.17%) WAP
Miscellaneous
1 7 (14.58%) Management Information System
2 5 (10.42%) iPhone
2 5 (10.42%) Public Cloud
3 3 (6.25%) Client/Server
3 3 (6.25%) Self-Motivation
4 2 (4.17%) Algorithms
4 2 (4.17%) Analytical Skills
4 2 (4.17%) Driving Licence
5 1 (2.08%) Life Science
Operating Systems
1 24 (50.00%) Windows
2 11 (22.92%) Windows Server 2008
2 11 (22.92%) Windows Server 2012
3 8 (16.67%) Linux
3 8 (16.67%) Windows 10
4 7 (14.58%) Unix
4 7 (14.58%) Windows 7
5 4 (8.33%) Windows Server
6 2 (4.17%) Ubuntu
7 1 (2.08%) Android
7 1 (2.08%) Apple iOS
7 1 (2.08%) Mac OS
7 1 (2.08%) Windows 8
Processes & Methodologies
1 12 (25.00%) Service Management
2 9 (18.75%) Problem-Solving
3 6 (12.50%) Task Automation
4 5 (10.42%) Change Management
4 5 (10.42%) ITIL
5 4 (8.33%) Collaborative Working
5 4 (8.33%) Database Optimisation
5 4 (8.33%) Infrastructure Engineering
5 4 (8.33%) Mathematics
5 4 (8.33%) Physics
6 3 (6.25%) Break/Fix
6 3 (6.25%) Continuous Improvement
6 3 (6.25%) Site Reliability Engineering
7 2 (4.17%) Artificial Intelligence
7 2 (4.17%) Computer Science
8 1 (2.08%) Agile Software Development
8 1 (2.08%) Data Protection
8 1 (2.08%) IT Strategy
8 1 (2.08%) Migration
8 1 (2.08%) Time Management
Programming Languages
1 11 (22.92%) PowerShell
2 7 (14.58%) Java
2 7 (14.58%) SQL
3 5 (10.42%) Python
4 4 (8.33%) Bash Shell
4 4 (8.33%) Shell Script
4 4 (8.33%) T-SQL
Qualifications
1 6 (12.50%) CCNA
1 6 (12.50%) Cisco Certification
1 6 (12.50%) DBS Check
1 6 (12.50%) Degree
2 5 (10.42%) JNCIA
3 2 (4.17%) Computer Science Degree
3 2 (4.17%) Numerate Degree
Quality Assurance & Compliance
1 3 (6.25%) SLA
2 2 (4.17%) QA
System Software
1 20 (41.67%) Active Directory
2 8 (16.67%) Hyper-V
3 2 (4.17%) VMware Infrastructure
3 2 (4.17%) XenApp
4 1 (2.08%) XenDesktop
Systems Management
1 1 (2.08%) Backup Exec
1 1 (2.08%) Norton AntiVirus
1 1 (2.08%) SCCM
Vendors
1 22 (45.83%) Microsoft
2 9 (18.75%) WorldPay
3 7 (14.58%) HP
3 7 (14.58%) Mitel
3 7 (14.58%) Oracle
3 7 (14.58%) ProCurve
3 7 (14.58%) WatchGuard
4 6 (12.50%) Cisco
5 5 (10.42%) Aerohive Networks
5 5 (10.42%) Juniper
5 5 (10.42%) Samsung
6 4 (8.33%) VMware
7 2 (4.17%) Citrix
8 1 (2.08%) Apple
8 1 (2.08%) Symantec
8 1 (2.08%) Veeam