Period
to 23 September 2018

The median annual salary for a Support Engineer was £34,000 in advertised job vacancies in Cambridge during the 6 months to 23 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Cambridgeshire > Cambridge
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 108 109 89
Rank change year-on-year +1 -20 -25
Permanent jobs requiring a Support Engineer 45 66 63
As % of all permanent IT jobs advertised in Cambridge 1.89% 2.49% 2.67%
As % of the Job Titles category 1.97% 2.55% 2.75%
Number of salaries quoted 29 46 54
Cambridge median annual salary £34,000 £34,000 £30,500
Median salary % change year-on-year - +11.48% -16.44%
10th Percentile £24,400 £25,500 £21,475
90th Percentile £47,500 £48,750 £52,500
Cambridgeshire median annual salary £33,500 £32,500 £35,000
% change year-on-year +3.08% -7.14% -4.11%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 2,284 2,593 2,295
% of permanent IT jobs with a recognized job title 96.13% 98.00% 97.20%
Number of salaries quoted 1,671 2,007 1,901
Cambridge median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +4.65%
10th Percentile £27,500 £28,750 £26,250
90th Percentile £70,000 £70,000 £66,250
Cambridgeshire median annual salary £45,000 £45,000 £45,000

Support Engineer
Job Vacancy Trend in Cambridge

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Support Engineer in Cambridge

Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cambridge.

Salary trend for Support Engineer in Cambridge

Support Engineer
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Support Engineer in Cambridge over the 6 months to 23 September 2018.

Salary histogram for Support Engineer in Cambridge

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 23 September 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring Support Engineer in the job title.

1 25 (55.56%) Microsoft
2 22 (48.89%) Windows
3 16 (35.56%) Linux
4 13 (28.89%) Mathematics
5 12 (26.67%) Degree
5 12 (26.67%) Active Directory
6 11 (24.44%) PowerShell
7 10 (22.22%) WorldPay
7 10 (22.22%) Java
8 9 (20.00%) SQL Server
8 9 (20.00%) Microsoft Office
8 9 (20.00%) Amazon AWS
9 8 (17.78%) Windows Server 2012
9 8 (17.78%) Physics
9 8 (17.78%) IIS
9 8 (17.78%) .NET
10 7 (15.56%) Oracle
10 7 (15.56%) ITIL
10 7 (15.56%) Apache
10 7 (15.56%) Python
10 7 (15.56%) Windows 7
10 7 (15.56%) Microsoft Azure
10 7 (15.56%) Windows Server 2008
10 7 (15.56%) Hyper-V
10 7 (15.56%) Unix
10 7 (15.56%) Relational Database
10 7 (15.56%) Numerate Degree
11 6 (13.33%) Problem-Solving
11 6 (13.33%) Public Cloud
11 6 (13.33%) Windows 10

Support Engineer Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) IIS
2 7 (15.56%) Apache
3 4 (8.89%) MS Exchange
3 4 (8.89%) Tomcat
4 3 (6.67%) Exchange Server 2010
4 3 (6.67%) Exchange Server 2013
4 3 (6.67%) JBoss
5 1 (2.22%) Skype for Business
Applications
1 9 (20.00%) Microsoft Office
2 4 (8.89%) Microsoft Excel
2 4 (8.89%) Microsoft PowerPoint
Cloud Services
1 9 (20.00%) Amazon AWS
2 7 (15.56%) Microsoft Azure
3 5 (11.11%) Office 365
3 5 (11.11%) SaaS
4 2 (4.44%) G Suite
Communications & Networking
1 4 (8.89%) DHCP
1 4 (8.89%) DNS
2 3 (6.67%) Firewall
2 3 (6.67%) LAN
2 3 (6.67%) VoIP
2 3 (6.67%) Wireless
3 2 (4.44%) Intranet
3 2 (4.44%) IP Telephony
3 2 (4.44%) TCP/IP
3 2 (4.44%) WAN
3 2 (4.44%) Wi-Fi
4 1 (2.22%) NetScaler
4 1 (2.22%) Skype
4 1 (2.22%) VPN
Database & Business Intelligence
1 9 (20.00%) SQL Server
2 7 (15.56%) Relational Database
3 2 (4.44%) GIS
3 2 (4.44%) SQL Server 2008
General
1 3 (6.67%) Legal
2 2 (4.44%) Electronics
2 2 (4.44%) Marketing
2 2 (4.44%) Publishing
3 1 (2.22%) Banking
3 1 (2.22%) Finance
3 1 (2.22%) French Language
Libraries, Frameworks & Software Standards
1 8 (17.78%) .NET
2 6 (13.33%) Web Services
3 3 (6.67%) CSS
3 3 (6.67%) HTML
3 3 (6.67%) XML
Miscellaneous
1 6 (13.33%) Client/Server
1 6 (13.33%) Computer Science
1 6 (13.33%) Public Cloud
2 5 (11.11%) Analytical Skills
2 5 (11.11%) iPhone
3 3 (6.67%) Algorithms
3 3 (6.67%) Fintech
3 3 (6.67%) Linux Command Line
4 2 (4.44%) Management Information System
5 1 (2.22%) Data Centre
5 1 (2.22%) Driving Licence
5 1 (2.22%) Video Conferencing
Operating Systems
1 22 (48.89%) Windows
2 16 (35.56%) Linux
3 8 (17.78%) Windows Server 2012
4 7 (15.56%) Unix
4 7 (15.56%) Windows 7
4 7 (15.56%) Windows Server 2008
5 6 (13.33%) Mac OS X
5 6 (13.33%) Windows 10
6 5 (11.11%) Windows Server
7 2 (4.44%) Android
7 2 (4.44%) Apple iOS
7 2 (4.44%) Windows 8
8 1 (2.22%) Ubuntu
Processes & Methodologies
1 13 (28.89%) Mathematics
2 8 (17.78%) Physics
3 7 (15.56%) ITIL
4 6 (13.33%) Problem-Solving
4 6 (13.33%) Service Management
5 5 (11.11%) Artificial Intelligence
5 5 (11.11%) Infrastructure Engineering
6 4 (8.89%) Database Optimisation
6 4 (8.89%) Task Automation
7 3 (6.67%) Collaborative Working
7 3 (6.67%) Continuous Improvement
7 3 (6.67%) Machine Learning
7 3 (6.67%) Site Reliability Engineering
8 2 (4.44%) Agile Software Development
8 2 (4.44%) Configuration Management
8 2 (4.44%) Software Architecture
9 1 (2.22%) CAD
9 1 (2.22%) Change Management
9 1 (2.22%) Cybersecurity
9 1 (2.22%) Information Security
Programming Languages
1 11 (24.44%) PowerShell
2 10 (22.22%) Java
3 7 (15.56%) Python
4 6 (13.33%) SQL
5 4 (8.89%) Shell Script
5 4 (8.89%) T-SQL
6 3 (6.67%) Bash Shell
6 3 (6.67%) C++
6 3 (6.67%) JavaScript
6 3 (6.67%) PHP
6 3 (6.67%) Ruby
7 2 (4.44%) C#
8 1 (2.22%) C
Qualifications
1 12 (26.67%) Degree
2 7 (15.56%) Numerate Degree
3 5 (11.11%) Computer Science Degree
4 2 (4.44%) CCNA
4 2 (4.44%) Cisco Certification
4 2 (4.44%) DBS Check
5 1 (2.22%) JNCIA
5 1 (2.22%) MCITP
5 1 (2.22%) Microsoft Certification
5 1 (2.22%) PhD
System Software
1 12 (26.67%) Active Directory
2 7 (15.56%) Hyper-V
3 1 (2.22%) VMware Infrastructure
3 1 (2.22%) XenApp
3 1 (2.22%) XenDesktop
Systems Management
1 1 (2.22%) Backup Exec
1 1 (2.22%) Norton AntiVirus
1 1 (2.22%) SCCM
1 1 (2.22%) SCOM
Vendors
1 25 (55.56%) Microsoft
2 10 (22.22%) WorldPay
3 7 (15.56%) Oracle
4 5 (11.11%) Samsung
5 3 (6.67%) VMware
6 2 (4.44%) Apple
6 2 (4.44%) Cisco
6 2 (4.44%) Google
6 2 (4.44%) HP
6 2 (4.44%) Mitel
6 2 (4.44%) ProCurve
6 2 (4.44%) WatchGuard
7 1 (2.22%) Aerohive Networks
7 1 (2.22%) Citrix
7 1 (2.22%) Juniper
7 1 (2.22%) Symantec
7 1 (2.22%) Veeam