Period
to 24 February 2018

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in Cambridge during the 6 months to 24 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Cambridgeshire > Cambridge
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 111 86 83
Rank change year-on-year -25 -3 +1
Permanent jobs requiring a Support Engineer 78 63 92
As % of all permanent IT jobs advertised in Cambridge 2.37% 2.79% 3.07%
As % of the Job Titles category 2.44% 2.87% 3.16%
Number of salaries quoted 55 51 88
Cambridge median annual salary £30,000 £28,000 £31,750
Median salary % change year-on-year +7.14% -11.81% +9.48%
10th Percentile £18,500 £22,250 £21,025
90th Percentile £45,000 £42,500 £52,425
Cambridgeshire median annual salary £30,000 £33,250 £31,000
% change year-on-year -9.77% +7.26% +3.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 3,194 2,196 2,915
% of permanent IT jobs with a recognized job title 96.91% 97.13% 97.30%
Number of salaries quoted 2,338 1,807 2,395
Cambridge median annual salary £50,000 £45,000 £43,000
Median salary % change year-on-year +11.11% +4.65% +7.50%
10th Percentile £30,000 £26,250 £28,000
90th Percentile £71,250 £66,250 £65,000
Cambridgeshire median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% +3.66%

Support Engineer
Job Vacancy Trend in Cambridge

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Support Engineer in Cambridge

Support Engineer
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cambridge.

Salary trend for Support Engineer in Cambridge

Support Engineer
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Support Engineer in Cambridge over the 6 months to 24 February 2018.

Salary histogram for Support Engineer in Cambridge

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 24 February 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring Support Engineer in the job title.

1 30 (38.46%) Windows
2 29 (37.18%) Apache
3 26 (33.33%) ITIL
3 26 (33.33%) Unix
3 26 (33.33%) Shell Script
4 25 (32.05%) Service Management
4 25 (32.05%) Oracle
4 25 (32.05%) Relational Database
5 24 (30.77%) WorldPay
5 24 (30.77%) Task Automation
5 24 (30.77%) Java
5 24 (30.77%) T-SQL
5 24 (30.77%) Tomcat
6 22 (28.21%) Fintech
7 21 (26.92%) Linux
8 17 (21.79%) Database Optimisation
9 13 (16.67%) Degree
9 13 (16.67%) Amazon AWS
9 13 (16.67%) Active Directory
10 10 (12.82%) Mac OS
11 9 (11.54%) VMware
11 9 (11.54%) Microsoft
11 9 (11.54%) Service Delivery
12 8 (10.26%) Computer Science
12 8 (10.26%) Incident Management
12 8 (10.26%) Windows Server
13 7 (8.97%) Payment Gateway
13 7 (8.97%) Oracle Database
13 7 (8.97%) DNS
13 7 (8.97%) Python

Support Engineer Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (37.18%) Apache
2 24 (30.77%) Tomcat
3 3 (3.85%) IIS
3 3 (3.85%) nginx
4 1 (1.28%) Exchange Server 2010
4 1 (1.28%) Exchange Server 2013
4 1 (1.28%) MS Exchange
4 1 (1.28%) SharePoint
4 1 (1.28%) uWSGI
Applications
1 5 (6.41%) Microsoft Office
Business Applications
1 7 (8.97%) Payment Gateway
2 1 (1.28%) Unit4 Business World
Cloud Services
1 13 (16.67%) Amazon AWS
2 5 (6.41%) Cloud Computing
2 5 (6.41%) Virtual Private Cloud
3 4 (5.13%) Office 365
4 3 (3.85%) SaaS
5 2 (2.56%) Microsoft Azure
6 1 (1.28%) Amazon S3
Communications & Networking
1 7 (8.97%) DNS
2 5 (6.41%) Remote Desktop
3 4 (5.13%) Firewall
3 4 (5.13%) TCP/IP
4 3 (3.85%) Kerberos
4 3 (3.85%) LAN
4 3 (3.85%) WAN
5 2 (2.56%) DHCP
5 2 (2.56%) OpenVPN
5 2 (2.56%) VPN
6 1 (1.28%) Internet
6 1 (1.28%) Skype
6 1 (1.28%) Wi-Fi
Database & Business Intelligence
1 25 (32.05%) Relational Database
2 7 (8.97%) Oracle Database
2 7 (8.97%) SQL Server
3 2 (2.56%) MySQL
4 1 (1.28%) PostgreSQL
Development Applications
1 2 (2.56%) Git (software)
General
1 4 (5.13%) Electronics
2 1 (1.28%) Games
2 1 (1.28%) Marketing
Libraries, Frameworks & Software Standards
1 7 (8.97%) J2EE
2 6 (7.69%) LDAP
3 5 (6.41%) .NET
3 5 (6.41%) AngularJS
3 5 (6.41%) ASP.NET
3 5 (6.41%) Django
3 5 (6.41%) React
3 5 (6.41%) Web Services
4 3 (3.85%) Middleware
5 1 (1.28%) Flask
Miscellaneous
1 22 (28.21%) Fintech
2 8 (10.26%) Computer Science
3 4 (5.13%) Driving Licence
4 3 (3.85%) Analytical Skills
5 2 (2.56%) Video on Demand
6 1 (1.28%) Algorithms
6 1 (1.28%) CCTV
6 1 (1.28%) Data Centre
6 1 (1.28%) Internet of Things
6 1 (1.28%) Linux Command Line
6 1 (1.28%) Smart Meter
6 1 (1.28%) Smartphone
6 1 (1.28%) User Experience
Operating Systems
1 30 (38.46%) Windows
2 26 (33.33%) Unix
3 21 (26.92%) Linux
4 10 (12.82%) Mac OS
5 8 (10.26%) Windows Server
6 6 (7.69%) Windows 10
7 3 (3.85%) Ubuntu
8 2 (2.56%) Android
8 2 (2.56%) Debian
8 2 (2.56%) Mac OS X
9 1 (1.28%) Apple iOS
9 1 (1.28%) Windows 7
9 1 (1.28%) Windows Server 2008
9 1 (1.28%) Windows Server 2012
Processes & Methodologies
1 26 (33.33%) ITIL
2 25 (32.05%) Service Management
3 24 (30.77%) Task Automation
4 17 (21.79%) Database Optimisation
5 9 (11.54%) Service Delivery
6 8 (10.26%) Incident Management
7 6 (7.69%) Software Engineering
8 4 (5.13%) Time Management
9 3 (3.85%) CAD
9 3 (3.85%) CAE
9 3 (3.85%) PLM
10 2 (2.56%) DevOps
10 2 (2.56%) Software Deployment
11 1 (1.28%) B2B
11 1 (1.28%) CRM
11 1 (1.28%) ERP
11 1 (1.28%) Presales
11 1 (1.28%) Project Planning
11 1 (1.28%) Use Case
11 1 (1.28%) Virtual Environments
Programming Languages
1 26 (33.33%) Shell Script
2 24 (30.77%) Java
2 24 (30.77%) T-SQL
3 7 (8.97%) Python
3 7 (8.97%) SQL
4 5 (6.41%) JavaScript
5 2 (2.56%) Bash Shell
5 2 (2.56%) C
5 2 (2.56%) C++
6 1 (1.28%) Embedded C
6 1 (1.28%) PowerShell
Qualifications
1 13 (16.67%) Degree
2 3 (3.85%) Computer Science Degree
3 1 (1.28%) CCNA
3 1 (1.28%) Cisco Certification
Quality Assurance & Compliance
1 3 (3.85%) SLA
2 1 (1.28%) QA
System Software
1 13 (16.67%) Active Directory
2 4 (5.13%) Hyper-V
3 3 (3.85%) VMware Infrastructure
4 2 (2.56%) Docker
4 2 (2.56%) iptables
4 2 (2.56%) NFS
4 2 (2.56%) Samba
4 2 (2.56%) VMware ESXi
Systems Management
1 3 (3.85%) Ansible
2 2 (2.56%) Kubernetes
2 2 (2.56%) Opscode Chef
2 2 (2.56%) Puppet
3 1 (1.28%) SCCM
Vendors
1 25 (32.05%) Oracle
2 24 (30.77%) WorldPay
3 9 (11.54%) Microsoft
3 9 (11.54%) VMware
4 2 (2.56%) NetApp
4 2 (2.56%) Red Hat
5 1 (1.28%) Cisco
5 1 (1.28%) Citrix
5 1 (1.28%) Huawei
5 1 (1.28%) IBM