Period
to 14 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 14 August 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
East of England > Cambridgeshire
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 183 178 187
Rank change year-on-year -5 +9 +1
Permanent jobs citing Customer Engagement 11 22 7
As % of all permanent IT jobs advertised in Cambridgeshire 0.28% 0.59% 0.18%
As % of the Processes & Methodologies category 0.30% 0.65% 0.20%
Number of salaries quoted 9 9 7
Cambridgeshire median annual salary £50,000 £52,500 £50,000
Median salary % change year-on-year -4.76% +5.00% -13.04%
East of England median annual salary £52,500 £55,000 £50,000
% change year-on-year -4.55% +10.00% +11.11%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Permanent vacancies with a requirement for process or methodology skills 3,619 3,406 3,454
As % of all permanent IT jobs advertised in Cambridgeshire 92.91% 90.71% 90.07%
Number of salaries quoted 2,265 2,617 2,825
Cambridgeshire median annual salary £45,500 £45,000 £45,000
Median salary % change year-on-year +1.11% - +1.12%
10th Percentile £26,750 £27,000 £26,750
90th Percentile £67,800 £68,750 £65,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

Customer Engagement
Job Vacancy Trend in Cambridgeshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Customer Engagement in Cambridgeshire

Customer Engagement
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Cambridgeshire.

Salary trend for Customer Engagement in Cambridgeshire

Customer Engagement
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Customer Engagement in Cambridgeshire over the 6 months to 14 August 2018.

Salary histogram for Customer Engagement in Cambridgeshire

Customer Engagement
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Cambridgeshire region over the 6 months to 14 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +5 9 £45,000 -16.28% 2
St Neots -6 1 £50,000 -4.76%
Customer Engagement
East of England

For the 6 months to 14 August 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for Customer Engagement.

1 4 (36.36%) Project Management
1 4 (36.36%) Agile Software Development
1 4 (36.36%) Degree
2 3 (27.27%) Information Management
2 3 (27.27%) Mathematics
2 3 (27.27%) Computer Science
2 3 (27.27%) Product Management
2 3 (27.27%) TypeScript
2 3 (27.27%) Presales
2 3 (27.27%) Computer Science Degree
2 3 (27.27%) MS Visio
2 3 (27.27%) C#
2 3 (27.27%) HTML
2 3 (27.27%) SQL
2 3 (27.27%) T-SQL
2 3 (27.27%) .NET
2 3 (27.27%) CSS
3 2 (18.18%) Microsoft Excel
3 2 (18.18%) Microsoft Project
3 2 (18.18%) PRINCE2 Certification
3 2 (18.18%) PRINCE
3 2 (18.18%) Internet
3 2 (18.18%) Enterprise Software
4 1 (9.09%) NetSuite
4 1 (9.09%) Dynamics CRM
4 1 (9.09%) Dynamics AX
4 1 (9.09%) Requirements Analysis
4 1 (9.09%) Kanban
4 1 (9.09%) Data Migration
4 1 (9.09%) Dynamics 365

Customer Engagement
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) ArcGIS
Applications
1 3 (27.27%) MS Visio
2 2 (18.18%) Microsoft Excel
2 2 (18.18%) Microsoft Project
3 1 (9.09%) Microsoft Office
Business Applications
1 1 (9.09%) Dynamics AX
1 1 (9.09%) Dynamics CRM
1 1 (9.09%) NetSuite
Cloud Services
1 1 (9.09%) Dynamics 365
Communications & Networking
1 2 (18.18%) Internet
Database & Business Intelligence
1 1 (9.09%) GIS
General
1 1 (9.09%) Electronics
1 1 (9.09%) Finance
1 1 (9.09%) Manufacturing
1 1 (9.09%) Retail
Job Titles
1 4 (36.36%) Consultant
2 3 (27.27%) .NET Development Team Leader
2 3 (27.27%) .NET Team Leader
2 3 (27.27%) Development Team Leader
2 3 (27.27%) Graduate
2 3 (27.27%) Graduate Consultant
2 3 (27.27%) Graduate Technical Consultant
2 3 (27.27%) Project Manager
2 3 (27.27%) Team Leader
2 3 (27.27%) Technical Consultant
3 2 (18.18%) Implementation Manager
3 2 (18.18%) Implementation Project Manager
3 2 (18.18%) Project Implementation Manager
3 2 (18.18%) Software Implementation Manager
3 2 (18.18%) Software Implementation Project Manager
3 2 (18.18%) Software Project Manager
3 2 (18.18%) Web Manager
3 2 (18.18%) Web Project Manager
4 1 (9.09%) CRM Consultant
4 1 (9.09%) Engineering Manager
Libraries, Frameworks & Software Standards
1 3 (27.27%) .NET
1 3 (27.27%) CSS
1 3 (27.27%) HTML
Miscellaneous
1 3 (27.27%) Computer Science
2 2 (18.18%) Enterprise Software
Processes & Methodologies
1 4 (36.36%) Agile Software Development
1 4 (36.36%) Project Management
2 3 (27.27%) Information Management
2 3 (27.27%) Mathematics
2 3 (27.27%) Presales
2 3 (27.27%) Product Management
3 2 (18.18%) PRINCE
4 1 (9.09%) Commercial Awareness
4 1 (9.09%) CRM
4 1 (9.09%) Data Migration
4 1 (9.09%) ERP
4 1 (9.09%) Kanban
4 1 (9.09%) Migration
4 1 (9.09%) Requirements Analysis
Programming Languages
1 3 (27.27%) C#
1 3 (27.27%) SQL
1 3 (27.27%) T-SQL
1 3 (27.27%) TypeScript
Qualifications
1 4 (36.36%) Degree
2 3 (27.27%) Computer Science Degree
3 2 (18.18%) PRINCE2 Certification
4 1 (9.09%) HND
Vendors
1 1 (9.09%) JD Edwards
1 1 (9.09%) Microsoft