Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
East of England > Cambridgeshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 200 166 190
Rank change year-on-year -34 +24 +14
Permanent jobs citing Customer Engagement 6 19 5
As % of all permanent IT jobs advertised in Cambridgeshire 0.14% 0.54% 0.12%
As % of the Processes & Methodologies category 0.15% 0.62% 0.14%
Number of salaries quoted 1 11 5
Cambridgeshire median annual salary £45,000 £42,500 £60,000
Median salary % change year-on-year +5.88% -29.17% +42.86%
East of England median annual salary £55,000 £38,750 £53,750
% change year-on-year +41.94% -27.91% +25.73%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Permanent vacancies with a requirement for process or methodology skills 3884 3079 3610
As % of all permanent IT jobs advertised in Cambridgeshire 92.19% 88.15% 88.29%
Number of salaries quoted 2973 2531 3122
Cambridgeshire median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £27,500 £26,250 £27,500
90th Percentile £71,250 £66,250 £63,750
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

Customer Engagement
Job Vacancy Trend in Cambridgeshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Customer Engagement in Cambridgeshire

Customer Engagement
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Cambridgeshire.

Salary trend for Customer Engagement in Cambridgeshire

Customer Engagement
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Cambridgeshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -9 3 - -
Cambridge -38 3 £45,000 -1.64%
Customer Engagement
East of England

For the 6 months to 23 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for Customer Engagement.

1 3 (50.00%) ITIL Certification
1 3 (50.00%) Change Management
1 3 (50.00%) Finance
1 3 (50.00%) ITIL
1 3 (50.00%) PRINCE2
2 2 (33.33%) B2B
2 2 (33.33%) Stakeholder Engagement
2 2 (33.33%) Agile Software Development
2 2 (33.33%) Software Engineering
2 2 (33.33%) DevOps
2 2 (33.33%) Microservices
3 1 (16.67%) Creative Thinking
3 1 (16.67%) User Experience
3 1 (16.67%) Marketing
3 1 (16.67%) Life Science
3 1 (16.67%) Digital Marketing
3 1 (16.67%) UX Design

Customer Engagement
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (50.00%) Finance
2 1 (16.67%) Marketing
Job Titles
1 3 (50.00%) IT Manager
1 3 (50.00%) IT Project Manager
1 3 (50.00%) Project Manager
2 2 (33.33%) Software Engineering Director
3 1 (16.67%) IT Technical Manager
3 1 (16.67%) Technical Manager
3 1 (16.67%) Technical Project Manager
3 1 (16.67%) User Experience Manager
Miscellaneous
1 1 (16.67%) Life Science
1 1 (16.67%) User Experience
Processes & Methodologies
1 3 (50.00%) Change Management
1 3 (50.00%) ITIL
1 3 (50.00%) PRINCE2
2 2 (33.33%) Agile Software Development
2 2 (33.33%) B2B
2 2 (33.33%) DevOps
2 2 (33.33%) Microservices
2 2 (33.33%) Software Engineering
2 2 (33.33%) Stakeholder Engagement
3 1 (16.67%) Creative Thinking
3 1 (16.67%) Digital Marketing
3 1 (16.67%) UX Design
Qualifications
1 3 (50.00%) ITIL Certification