Period
to 9 December 2018

The median annual salary for an IT Support was £27,500 in advertised job vacancies in Cambridgeshire during the 6 months to 9 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
East of England > Cambridgeshire
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 138 172 126
Rank change year-on-year +34 -46 +33
Permanent jobs requiring an IT Support 38 41 59
As % of all permanent IT jobs advertised in Cambridgeshire 1.25% 0.96% 1.71%
As % of the Job Titles category 1.29% 0.99% 1.76%
Number of salaries quoted 35 43 58
Cambridgeshire median annual salary £27,500 £25,000 £26,000
Median salary % change year-on-year +10.00% -3.85% -1.89%
10th Percentile £21,600 £18,500 £18,275
90th Percentile £37,300 £40,000 £38,250
East of England median annual salary £30,000 £26,500 £25,250
% change year-on-year +13.21% +4.95% +1.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 2,953 4,150 3,358
% of permanent IT jobs with a recognized job title 96.95% 97.28% 97.22%
Number of salaries quoted 2,149 3,174 2,792
Cambridgeshire median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +5.88%
10th Percentile £27,500 £27,500 £26,250
90th Percentile £72,500 £70,000 £65,000
East of England median annual salary £45,139 £45,000 £45,000
% change year-on-year +0.31% - +2.27%

IT Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for IT Support in Cambridgeshire

IT Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Cambridgeshire.

Salary trend for IT Support in Cambridgeshire

IT Support
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing IT Support in Cambridgeshire over the 6 months to 9 December 2018.

Salary histogram for IT Support in Cambridgeshire

IT Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Cambridgeshire region over the 6 months to 9 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +59 31 £28,000 +24.44% 10
Peterborough -32 4 £31,500 +36.96% 2
Huntingdon +7 2 £25,000 -3.85%
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 9 December 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring IT Support in the job title.

1 29 (76.32%) Windows
2 27 (71.05%) Active Directory
3 19 (50.00%) Microsoft
4 16 (42.11%) MS Exchange
5 15 (39.47%) Windows 10
6 14 (36.84%) Office 365
7 13 (34.21%) Firewall
8 11 (28.95%) SQL
8 11 (28.95%) Microsoft Office
9 10 (26.32%) HP
9 10 (26.32%) Service Management
9 10 (26.32%) VMware
9 10 (26.32%) Windows Server 2008
9 10 (26.32%) Windows Server 2012
10 9 (23.68%) Windows 7
10 9 (23.68%) DNS
10 9 (23.68%) SQL Server
10 9 (23.68%) DHCP
11 7 (18.42%) Publishing
11 7 (18.42%) Management Information System
11 7 (18.42%) Intranet
11 7 (18.42%) Mitel
11 7 (18.42%) IP Telephony
11 7 (18.42%) WatchGuard
11 7 (18.42%) ProCurve
11 7 (18.42%) Hyper-V
12 6 (15.79%) Windows Server
12 6 (15.79%) IT Strategy
12 6 (15.79%) VMware Infrastructure
12 6 (15.79%) Life Science

IT Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (42.11%) MS Exchange
2 3 (7.89%) Exchange Server 2010
2 3 (7.89%) Exchange Server 2013
3 2 (5.26%) IIS
3 2 (5.26%) Office Communications Server
3 2 (5.26%) Skype for Business
4 1 (2.63%) SharePoint
Applications
1 11 (28.95%) Microsoft Office
2 1 (2.63%) Microsoft Excel
Business Applications
1 1 (2.63%) Dynamics AX
1 1 (2.63%) Dynamics NAV
Cloud Services
1 14 (36.84%) Office 365
2 3 (7.89%) Amazon AWS
3 2 (5.26%) Microsoft Azure
4 1 (2.63%) Azure Active Directory
4 1 (2.63%) Google Cloud Platform
4 1 (2.63%) SaaS
Communications & Networking
1 13 (34.21%) Firewall
2 9 (23.68%) DHCP
2 9 (23.68%) DNS
3 7 (18.42%) Intranet
3 7 (18.42%) IP Telephony
4 4 (10.53%) VPN
4 4 (10.53%) Wireless
5 3 (7.89%) LAN
5 3 (7.89%) TCP/IP
5 3 (7.89%) VLAN
6 2 (5.26%) NetScaler
6 2 (5.26%) VoIP
6 2 (5.26%) WAN
6 2 (5.26%) Wi-Fi
7 1 (2.63%) Internet
Database & Business Intelligence
1 9 (23.68%) SQL Server
Development Applications
1 1 (2.63%) Visual Studio
General
1 7 (18.42%) Publishing
2 3 (7.89%) Finance
3 1 (2.63%) Banking
3 1 (2.63%) Manufacturing
3 1 (2.63%) Marketing
3 1 (2.63%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (2.63%) Web Services
Miscellaneous
1 7 (18.42%) Management Information System
2 6 (15.79%) Life Science
3 5 (13.16%) Driving Licence
4 2 (5.26%) Data Centre
5 1 (2.63%) Analytical Skills
5 1 (2.63%) Apple TV
5 1 (2.63%) iPhone
5 1 (2.63%) Self-Motivation
Operating Systems
1 29 (76.32%) Windows
2 15 (39.47%) Windows 10
3 10 (26.32%) Windows Server 2008
3 10 (26.32%) Windows Server 2012
4 9 (23.68%) Windows 7
5 6 (15.79%) Windows Server
6 5 (13.16%) Linux
7 4 (10.53%) Apple iOS
8 2 (5.26%) Android
8 2 (5.26%) Mac OS X
8 2 (5.26%) Windows 8
9 1 (2.63%) Mac OS
9 1 (2.63%) Ubuntu
Processes & Methodologies
1 10 (26.32%) Service Management
2 6 (15.79%) IT Strategy
2 6 (15.79%) ITIL
3 4 (10.53%) Problem-Solving
4 2 (5.26%) Data Privacy
4 2 (5.26%) Data Protection
4 2 (5.26%) Information Security
4 2 (5.26%) Infrastructure Engineering
4 2 (5.26%) ITSM
4 2 (5.26%) Mentoring
4 2 (5.26%) Network Management
4 2 (5.26%) Server Monitoring
5 1 (2.63%) Business Development
5 1 (2.63%) Coaching
5 1 (2.63%) Cybersecurity
5 1 (2.63%) Data Entry
5 1 (2.63%) Incident Management
5 1 (2.63%) ITIL V3
5 1 (2.63%) Line Management
5 1 (2.63%) Service Delivery
Programming Languages
1 11 (28.95%) SQL
2 1 (2.63%) PowerShell
Qualifications
1 3 (7.89%) DBS Check
1 3 (7.89%) Degree
2 1 (2.63%) CCNA
2 1 (2.63%) Cisco Certification
2 1 (2.63%) MCITP
2 1 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 4 (10.53%) SLA
2 3 (7.89%) ISO/IEC 27001
3 2 (5.26%) ISO 9001
3 2 (5.26%) ISO/IEC 20000
System Software
1 27 (71.05%) Active Directory
2 7 (18.42%) Hyper-V
3 6 (15.79%) VMware Infrastructure
4 2 (5.26%) Terminal Services
4 2 (5.26%) Virtual Machines
4 2 (5.26%) VMware ESXi
4 2 (5.26%) XenApp
4 2 (5.26%) XenDesktop
Systems Management
1 4 (10.53%) Backup Exec
2 2 (5.26%) FortiGate
3 1 (2.63%) HP Data Protector
3 1 (2.63%) Norton AntiVirus
3 1 (2.63%) SCCM
Vendors
1 19 (50.00%) Microsoft
2 10 (26.32%) HP
2 10 (26.32%) VMware
3 7 (18.42%) Mitel
3 7 (18.42%) ProCurve
3 7 (18.42%) WatchGuard
4 4 (10.53%) Citrix
5 3 (7.89%) Apple
5 3 (7.89%) Dell
5 3 (7.89%) Google
5 3 (7.89%) Veeam
6 2 (5.26%) Cisco
6 2 (5.26%) Meru Networks
7 1 (2.63%) Symantec