Period
to 17 November 2018

The median annual salary for an IT Support was £27,500 in advertised job vacancies in Cambridge during the 6 months to 17 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Cambridgeshire > Cambridge
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 110 160 119
Rank change year-on-year +50 -41 +28
Permanent jobs requiring an IT Support 31 22 31
As % of all permanent IT jobs advertised in Cambridge 1.50% 0.72% 1.35%
As % of the Job Titles category 1.56% 0.74% 1.39%
Number of salaries quoted 31 22 29
Cambridge median annual salary £27,500 £25,500 £26,000
Median salary % change year-on-year +7.84% -1.92% -5.45%
10th Percentile £21,000 £18,550 £17,000
90th Percentile £31,500 £38,750 £42,500
Cambridgeshire median annual salary £27,500 £25,000 £26,000
% change year-on-year +10.00% -3.85% +4.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 1,991 2,968 2,231
% of permanent IT jobs with a recognized job title 96.32% 97.60% 97.51%
Number of salaries quoted 1,576 2,273 1,856
Cambridge median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% +2.51%
10th Percentile £27,750 £28,750 £26,250
90th Percentile £72,500 £72,500 £67,500
Cambridgeshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +4.65%

IT Support
Job Vacancy Trend in Cambridge

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for IT Support in Cambridge

IT Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Cambridge.

Salary trend for IT Support in Cambridge

IT Support
Salary Histogram in Cambridge

The salary distribution of IT jobs citing IT Support in Cambridge over the 6 months to 17 November 2018.

Salary histogram for IT Support in Cambridge

IT Support Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 17 November 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring IT Support in the job title.

1 27 (87.10%) Windows
1 27 (87.10%) Active Directory
2 18 (58.06%) Windows 10
3 17 (54.84%) Microsoft
4 15 (48.39%) MS Exchange
5 13 (41.94%) Firewall
5 13 (41.94%) Office 365
6 11 (35.48%) Windows 7
6 11 (35.48%) SQL Server
7 10 (32.26%) Microsoft Office
7 10 (32.26%) HP
7 10 (32.26%) Windows Server 2008
7 10 (32.26%) Windows Server 2012
8 9 (29.03%) DHCP
8 9 (29.03%) DNS
9 8 (25.81%) VMware
10 7 (22.58%) Management Information System
10 7 (22.58%) Service Management
10 7 (22.58%) Publishing
10 7 (22.58%) Intranet
10 7 (22.58%) SQL
10 7 (22.58%) ProCurve
10 7 (22.58%) Hyper-V
10 7 (22.58%) Mitel
10 7 (22.58%) IP Telephony
10 7 (22.58%) WatchGuard
11 6 (19.35%) Life Science
11 6 (19.35%) Linux
11 6 (19.35%) IT Strategy
12 5 (16.13%) Windows Server

IT Support Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (48.39%) MS Exchange
2 4 (12.90%) Skype for Business
3 3 (9.68%) IIS
3 3 (9.68%) Office Communications Server
4 2 (6.45%) Exchange Server 2010
4 2 (6.45%) Exchange Server 2013
Applications
1 10 (32.26%) Microsoft Office
Cloud Services
1 13 (41.94%) Office 365
2 1 (3.23%) Amazon AWS
2 1 (3.23%) Microsoft Azure
2 1 (3.23%) SaaS
Communications & Networking
1 13 (41.94%) Firewall
2 9 (29.03%) DHCP
2 9 (29.03%) DNS
3 7 (22.58%) Intranet
3 7 (22.58%) IP Telephony
4 5 (16.13%) Wireless
5 4 (12.90%) LAN
5 4 (12.90%) TCP/IP
6 3 (9.68%) WAN
7 2 (6.45%) VLAN
7 2 (6.45%) VoIP
7 2 (6.45%) VPN
7 2 (6.45%) Wi-Fi
8 1 (3.23%) NetScaler
8 1 (3.23%) Skype
Database & Business Intelligence
1 11 (35.48%) SQL Server
General
1 7 (22.58%) Publishing
2 4 (12.90%) Finance
3 2 (6.45%) Banking
4 1 (3.23%) Manufacturing
4 1 (3.23%) Marketing
Miscellaneous
1 7 (22.58%) Management Information System
2 6 (19.35%) Life Science
3 2 (6.45%) Apple TV
4 1 (3.23%) Driving Licence
4 1 (3.23%) Video Conferencing
Operating Systems
1 27 (87.10%) Windows
2 18 (58.06%) Windows 10
3 11 (35.48%) Windows 7
4 10 (32.26%) Windows Server 2008
4 10 (32.26%) Windows Server 2012
5 6 (19.35%) Linux
6 5 (16.13%) Apple iOS
6 5 (16.13%) Windows Server
7 4 (12.90%) Mac OS X
8 3 (9.68%) Windows 8
9 2 (6.45%) Android
10 1 (3.23%) Mac OS
10 1 (3.23%) Ubuntu
Processes & Methodologies
1 7 (22.58%) Service Management
2 6 (19.35%) IT Strategy
3 3 (9.68%) ITIL
3 3 (9.68%) Mentoring
3 3 (9.68%) Server Monitoring
4 2 (6.45%) Network Management
4 2 (6.45%) Problem-Solving
5 1 (3.23%) Coaching
5 1 (3.23%) Data Protection
5 1 (3.23%) DevOps
5 1 (3.23%) Hardware Maintenance
5 1 (3.23%) Malware Detection/Protection
5 1 (3.23%) Server Management
Programming Languages
1 7 (22.58%) SQL
Qualifications
1 4 (12.90%) Degree
2 2 (6.45%) MCITP
2 2 (6.45%) Microsoft Certification
3 1 (3.23%) DBS Check
Quality Assurance & Compliance
1 1 (3.23%) ISO/IEC 27001
System Software
1 27 (87.10%) Active Directory
2 7 (22.58%) Hyper-V
3 4 (12.90%) VMware Infrastructure
4 3 (9.68%) Terminal Services
5 2 (6.45%) VMware ESXi
6 1 (3.23%) XenApp
6 1 (3.23%) XenDesktop
Systems Management
1 3 (9.68%) Backup Exec
1 3 (9.68%) FortiGate
2 1 (3.23%) Norton AntiVirus
Vendors
1 17 (54.84%) Microsoft
2 10 (32.26%) HP
3 8 (25.81%) VMware
4 7 (22.58%) Mitel
4 7 (22.58%) ProCurve
4 7 (22.58%) WatchGuard
5 5 (16.13%) Apple
6 4 (12.90%) Citrix
6 4 (12.90%) Dell
7 3 (9.68%) Meru Networks
8 2 (6.45%) Cisco
8 2 (6.45%) Google
9 1 (3.23%) Symantec
9 1 (3.23%) Veeam