Service Desk Team Leader Jobs in Cambridgeshire

Service Desk Team Lead
East of England > Cambridgeshire

The median Service Desk Team Lead salary in Cambridgeshire is £32,000 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 58 96 100
Rank change year-on-year +38 +4 +52
Permanent jobs requiring a Service Desk Team Leader 2 5 17
As % of all permanent jobs advertised in Cambridgeshire 0.40% 0.32% 1.19%
As % of the Job Titles category 0.43% 0.34% 1.38%
Number of salaries quoted 2 5 12
10th Percentile - - -
25th Percentile £31,000 £31,000 £29,000
Median annual salary (50th Percentile) £32,000 £32,000 £30,000
Median % change year-on-year - +6.67% -3.23%
75th Percentile £33,000 £33,000 £31,000
90th Percentile - £40,200 -
East of England median annual salary £37,250 £34,750 £30,000
% change year-on-year +7.19% +15.83% -3.23%

All Permanent IT Job Vacancies
Cambridgeshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridgeshire with a recognized job title 470 1,473 1,235
% of permanent jobs with a recognized job title 93.25% 93.76% 86.42%
Number of salaries quoted 314 1,138 577
10th Percentile £29,300 £27,000 £27,000
25th Percentile £40,000 £36,250 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £54,000
Median % change year-on-year -4.76% -2.78% +8.00%
75th Percentile £67,500 £69,538 £71,250
90th Percentile £78,675 £80,001 £86,250
East of England median annual salary £50,967 £47,500 £55,000
% change year-on-year +7.30% -13.64% +10.00%

Service Desk Team Leader
Job Vacancy Trend in Cambridgeshire

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Desk Team Leader in Cambridgeshire

Service Desk Team Leader
Salary Trend in Cambridgeshire

3-month moving average salary quoted in jobs citing Service Desk Team Leader in Cambridgeshire.

Salary trend for Service Desk Team Leader in Cambridgeshire

Service Desk Team Leader Skill Set
Top 14 Co-occurring Skills and Capabilities in Cambridgeshire

For the 6 months to 11 May 2025, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Service Desk Team Leader in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) Microsoft
1 2 (100.00%) Service Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) ITSM
1 2 (100.00%) Incident Management
1 2 (100.00%) QA
1 2 (100.00%) Coaching
1 2 (100.00%) Analytical Skills
1 2 (100.00%) People Management
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Excel
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Social Skills
Processes & Methodologies
1 2 (100.00%) Coaching
1 2 (100.00%) Customer Service
1 2 (100.00%) Incident Management
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) People Management
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Service Delivery
1 2 (100.00%) Service Management
Quality Assurance & Compliance
1 2 (100.00%) QA
Vendors
1 2 (100.00%) Microsoft