Period
to 23 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East of England > Cambridgeshire
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 200 178 187
Rank change year-on-year -22 +9 -21
Permanent jobs citing ITSM 16 7 9
As % of all permanent IT jobs advertised in Cambridgeshire 0.35% 0.20% 0.22%
As % of the Processes & Methodologies category 0.38% 0.23% 0.25%
Number of salaries quoted 24 13 5
Cambridgeshire median annual salary £42,000 £40,000 £65,000
Median salary % change year-on-year +5.00% -38.46% +116.67%
10th Percentile £25,000 £26,900 £37,750
90th Percentile £90,000 £42,500 £78,000
East of England median annual salary £42,000 £45,000 £55,000
% change year-on-year -6.67% -18.18% +29.41%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Permanent vacancies with a requirement for process or methodology skills 4,246 3,073 3,642
As % of all permanent IT jobs advertised in Cambridgeshire 92.83% 89.38% 89.84%
Number of salaries quoted 2,899 2,430 2,881
Cambridgeshire median annual salary £47,500 £45,000 £43,000
Median salary % change year-on-year +5.56% +4.65% +1.18%
10th Percentile £28,750 £27,500 £28,750
90th Percentile £67,500 £64,500 £63,750
East of England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +2.27%

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Cambridgeshire.

Salary trend for ITSM in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing ITSM in Cambridgeshire over the 6 months to 23 April 2018.

Salary histogram for ITSM in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -3 7 £42,000 +64.71%
Cambridge -29 7 £42,000 +5.00%
Huntingdon - 4 £25,000 -
ITSM
East of England

For the 6 months to 23 April 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for ITSM.

1 11 (68.75%) ITIL
1 11 (68.75%) Service Management
2 10 (62.50%) Data Centre
3 9 (56.25%) SLA
4 6 (37.50%) Service Delivery
4 6 (37.50%) Problem Management
4 6 (37.50%) IT Strategy
5 5 (31.25%) ISO/IEC 20000
6 4 (25.00%) Use Case
6 4 (25.00%) Microsoft Azure
6 4 (25.00%) Amazon AWS
6 4 (25.00%) SaaS
6 4 (25.00%) PaaS
6 4 (25.00%) Huawei
6 4 (25.00%) ISO/IEC 27001
6 4 (25.00%) Business Development
6 4 (25.00%) Degree
6 4 (25.00%) Computer Science
6 4 (25.00%) Change Management
6 4 (25.00%) Information Security
6 4 (25.00%) Project Management
6 4 (25.00%) CCNA
6 4 (25.00%) EMC
6 4 (25.00%) Cisco Certification
6 4 (25.00%) ITIL Certification
6 4 (25.00%) NetApp
6 4 (25.00%) ISO 9001
6 4 (25.00%) C
6 4 (25.00%) Virtual Team
6 4 (25.00%) Demand Generation

ITSM
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (12.50%) Microsoft Office
Cloud Services
1 4 (25.00%) Amazon AWS
1 4 (25.00%) IaaS
1 4 (25.00%) Microsoft Azure
1 4 (25.00%) PaaS
1 4 (25.00%) SaaS
2 2 (12.50%) Office 365
Communications & Networking
1 1 (6.25%) TCP/IP
Database & Business Intelligence
1 4 (25.00%) Big Data
2 1 (6.25%) MySQL
2 1 (6.25%) PostgreSQL
2 1 (6.25%) Relational Database
2 1 (6.25%) SQL Server
Development Applications
1 1 (6.25%) ProC
Job Titles
1 4 (25.00%) Business Development Manager
1 4 (25.00%) Business Manager
1 4 (25.00%) Development Manager
2 3 (18.75%) Change Manager
2 3 (18.75%) IT Manager
2 3 (18.75%) ITIL Manager
2 3 (18.75%) Service Manager
3 2 (12.50%) Analyst
3 2 (12.50%) Data Centre Engineer
3 2 (12.50%) Desktop Support
3 2 (12.50%) Desktop Support Analyst
3 2 (12.50%) IT Analyst
3 2 (12.50%) IT Change Manager
3 2 (12.50%) IT Support
3 2 (12.50%) IT Support Analyst
3 2 (12.50%) ITIL Change Manager
3 2 (12.50%) Problem Manager
3 2 (12.50%) Service Analyst
3 2 (12.50%) Services Delivery Manager
3 2 (12.50%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (6.25%) Web Services
Miscellaneous
1 10 (62.50%) Data Centre
2 4 (25.00%) Analytical Skills
2 4 (25.00%) Computer Science
2 4 (25.00%) Driving Licence
2 4 (25.00%) Enterprise Software
2 4 (25.00%) Hybrid Cloud
2 4 (25.00%) Public Cloud
2 4 (25.00%) Self-Motivation
2 4 (25.00%) Virtual Team
3 1 (6.25%) Management Information System
Operating Systems
1 3 (18.75%) Windows
2 2 (12.50%) Windows 7
2 2 (12.50%) Windows 8
3 1 (6.25%) AIX
3 1 (6.25%) Linux
3 1 (6.25%) Solaris
Processes & Methodologies
1 11 (68.75%) ITIL
1 11 (68.75%) Service Management
2 6 (37.50%) IT Strategy
2 6 (37.50%) Problem Management
2 6 (37.50%) Service Delivery
3 4 (25.00%) Analytical Thinking
3 4 (25.00%) Business Development
3 4 (25.00%) Change Management
3 4 (25.00%) Co-Creation
3 4 (25.00%) Collaborative Working
3 4 (25.00%) Demand Generation
3 4 (25.00%) Information Security
3 4 (25.00%) Line Management
3 4 (25.00%) Project Management
3 4 (25.00%) Strategic Thinking
3 4 (25.00%) Use Case
4 3 (18.75%) Configuration Management
4 3 (18.75%) Human Resource Management
4 3 (18.75%) ITIL V3
4 3 (18.75%) Statistics
Programming Languages
1 4 (25.00%) C
2 1 (6.25%) Java
Qualifications
1 4 (25.00%) CCNA
1 4 (25.00%) Cisco Certification
1 4 (25.00%) DBS Check
1 4 (25.00%) Degree
1 4 (25.00%) ITIL Certification
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 9 (56.25%) SLA
2 5 (31.25%) ISO/IEC 20000
3 4 (25.00%) ISO 9001
3 4 (25.00%) ISO/IEC 27001
System Software
1 1 (6.25%) Virtual Machines
Vendors
1 4 (25.00%) EMC
1 4 (25.00%) Huawei
1 4 (25.00%) NetApp
2 1 (6.25%) Capita
2 1 (6.25%) Oracle