Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East of England > Cambridgeshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 181 134 170
Rank change year-on-year -47 +36 +9
Permanent jobs citing ITSM 25 46 20
As % of all permanent IT jobs advertised in Cambridgeshire 0.60% 1.31% 0.48%
As % of the Processes & Methodologies category 0.66% 1.49% 0.54%
Number of salaries quoted 15 50 16
Cambridgeshire median annual salary £65,000 £40,000 £42,250
Median salary % change year-on-year +62.50% -5.33% +40.83%
10th Percentile £30,000 £33,625 £21,250
90th Percentile £90,000 £51,250 £68,313
East of England median annual salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00% +66.67%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Permanent vacancies with a requirement for process or methodology skills 3814 3096 3672
As % of all permanent IT jobs advertised in Cambridgeshire 92.13% 88.23% 87.91%
Number of salaries quoted 2917 2540 3162
Cambridgeshire median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £27,500 £26,250 £27,500
90th Percentile £71,250 £66,250 £65,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.57%

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Cambridgeshire.

Salary trend for ITSM in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing ITSM in Cambridgeshire over the 6 months to 17 November 2017.

Salary histogram for ITSM in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -1 12 £50,000 -
Cambridge -32 10 £65,000 +62.50% 1
Huntingdon - 1 £21,000 -
ITSM
East of England

For the 6 months to 17 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for ITSM.

1 19 (76.00%) ITIL
2 14 (56.00%) Data Centre
3 13 (52.00%) Service Management
4 12 (48.00%) SLA
5 11 (44.00%) Service Delivery
5 11 (44.00%) Business Development
6 10 (40.00%) Collaborative Working
7 9 (36.00%) Statistics
8 8 (32.00%) Finance
8 8 (32.00%) Stakeholder Management
8 8 (32.00%) Service Delivery Management
8 8 (32.00%) Service Design
9 7 (28.00%) Escalation Management
9 7 (28.00%) Contract Management
9 7 (28.00%) IT Strategy
9 7 (28.00%) Mentoring
9 7 (28.00%) Critical Success Factor
9 7 (28.00%) Cadence
9 7 (28.00%) ISEB
9 7 (28.00%) Flash
9 7 (28.00%) Microsoft Excel
9 7 (28.00%) SMS
9 7 (28.00%) Microsoft PowerPoint
9 7 (28.00%) Performance Management
9 7 (28.00%) Financial Modelling
9 7 (28.00%) Enterprise Software
9 7 (28.00%) Stakeholder Engagement
10 6 (24.00%) Microsoft
10 6 (24.00%) Information Security
11 5 (20.00%) Information Security Management

ITSM
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Exchange Server 2010
1 1 (4.00%) Exchange Server 2013
1 1 (4.00%) MS Exchange
Applications
1 7 (28.00%) Microsoft Excel
1 7 (28.00%) Microsoft PowerPoint
2 1 (4.00%) Microsoft Office
Business Applications
1 1 (4.00%) Remedy ITSM
Cloud Services
1 3 (12.00%) Amazon AWS
1 3 (12.00%) IaaS
1 3 (12.00%) Microsoft Azure
1 3 (12.00%) PaaS
1 3 (12.00%) SaaS
2 1 (4.00%) Office 365
Communications & Networking
1 7 (28.00%) SMS
2 1 (4.00%) Internet
2 1 (4.00%) LAN
2 1 (4.00%) MPLS
2 1 (4.00%) SAN
2 1 (4.00%) VoIP
2 1 (4.00%) WAN
Database & Business Intelligence
1 3 (12.00%) Big Data
2 1 (4.00%) BusinessObjects
2 1 (4.00%) SQL Server
2 1 (4.00%) SQL Server 2008
2 1 (4.00%) SQL Server 2012
General
1 8 (32.00%) Finance
2 1 (4.00%) Billing
2 1 (4.00%) Manufacturing
2 1 (4.00%) Pharmaceutical
Job Titles
1 10 (40.00%) Delivery Manager
1 10 (40.00%) Service Manager
2 8 (32.00%) Services Delivery Manager
3 7 (28.00%) IT Manager
4 4 (16.00%) Infrastructure Manager
4 4 (16.00%) ITIL Manager
5 3 (12.00%) Business Development Manager
5 3 (12.00%) Business Manager
5 3 (12.00%) Development Manager
5 3 (12.00%) IT Infrastructure Manager
6 2 (8.00%) IT Services Manager
6 2 (8.00%) ITIL Service Manager
6 2 (8.00%) Service Improvement Manager
6 2 (8.00%) Technical Delivery Manager
6 2 (8.00%) Technical Manager
7 1 (4.00%) Customer Services Manager
7 1 (4.00%) Data Centre Engineer
7 1 (4.00%) NOC Engineer
7 1 (4.00%) Performance Manager
7 1 (4.00%) Service Performance Manager
Libraries, Frameworks & Software Standards
1 7 (28.00%) Flash
Miscellaneous
1 14 (56.00%) Data Centre
2 7 (28.00%) Enterprise Software
3 3 (12.00%) Analytical Skills
3 3 (12.00%) Computer Science
3 3 (12.00%) Hybrid Cloud
3 3 (12.00%) Public Cloud
3 3 (12.00%) Virtual Team
4 1 (4.00%) CMDB
4 1 (4.00%) Driving Licence
4 1 (4.00%) Life Science
4 1 (4.00%) Management Information System
4 1 (4.00%) Smartphone
Operating Systems
1 4 (16.00%) Linux
2 1 (4.00%) Unix
2 1 (4.00%) Windows
2 1 (4.00%) Windows Server
Processes & Methodologies
1 19 (76.00%) ITIL
2 13 (52.00%) Service Management
3 11 (44.00%) Business Development
3 11 (44.00%) Service Delivery
4 10 (40.00%) Collaborative Working
5 9 (36.00%) Statistics
6 8 (32.00%) Service Delivery Management
6 8 (32.00%) Service Design
6 8 (32.00%) Stakeholder Management
7 7 (28.00%) Contract Management
7 7 (28.00%) Critical Success Factor
7 7 (28.00%) Escalation Management
7 7 (28.00%) Financial Modelling
7 7 (28.00%) IT Strategy
7 7 (28.00%) Mentoring
7 7 (28.00%) Performance Management
7 7 (28.00%) Stakeholder Engagement
8 6 (24.00%) Information Security
9 5 (20.00%) Information Security Management
9 5 (20.00%) Security Management
Programming Languages
1 3 (12.00%) C
2 2 (8.00%) SQL
Qualifications
1 7 (28.00%) ISEB
2 3 (12.00%) CCNA
2 3 (12.00%) Cisco Certification
2 3 (12.00%) Degree
2 3 (12.00%) ITIL Certification
3 1 (4.00%) DBS Check
Quality Assurance & Compliance
1 12 (48.00%) SLA
2 5 (20.00%) ISO/IEC 27001
3 2 (8.00%) ISO/IEC 20000
4 1 (4.00%) GxP
4 1 (4.00%) HIPAA
4 1 (4.00%) ISO 9001
4 1 (4.00%) PCI DSS
4 1 (4.00%) QA
4 1 (4.00%) Sarbanes-Oxley
System Software
1 1 (4.00%) Active Directory
1 1 (4.00%) Hyper-V
1 1 (4.00%) Virtual Servers
Systems Management
1 1 (4.00%) SCOM
Vendors
1 7 (28.00%) Cadence
2 6 (24.00%) Microsoft
3 3 (12.00%) EMC
3 3 (12.00%) Huawei
3 3 (12.00%) NetApp
4 2 (8.00%) SAP
5 1 (4.00%) arcserve
5 1 (4.00%) BMC
5 1 (4.00%) Cisco
5 1 (4.00%) HP
5 1 (4.00%) Red Hat
5 1 (4.00%) Remedy