ITSM Jobs in Cambridgeshire

IT Service Management (ITSM)
East of England > Cambridgeshire

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 77 87 129
Rank change year-on-year +10 +42 -35
Permanent jobs citing ITSM 27 33 36
As % of all permanent jobs advertised in Cambridgeshire 1.75% 2.15% 1.51%
As % of the Processes & Methodologies category 2.21% 2.24% 1.57%
Number of salaries quoted 16 19 25
10th Percentile - - -
25th Percentile £25,750 £29,000 £25,500
Median annual salary (50th Percentile) £32,000 £30,000 £31,000
Median % change year-on-year +6.67% -3.23% -17.33%
75th Percentile £37,813 £31,000 £31,500
90th Percentile £38,750 - £41,500
East of England median annual salary £35,000 £32,000 £35,000
% change year-on-year +9.38% -8.57% -6.67%

All Process and Methodology Skills
Cambridgeshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,224 1,475 2,290
As % of all permanent jobs advertised in Cambridgeshire 79.38% 96.22% 95.78%
Number of salaries quoted 917 620 911
10th Percentile £29,000 £26,225 £31,000
25th Percentile £36,540 £36,250 £37,875
Median annual salary (50th Percentile) £55,000 £55,000 £52,500
Median % change year-on-year - +4.76% -
75th Percentile £71,650 £72,500 £68,750
90th Percentile £82,500 £85,000 £80,000
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

3-month moving average salary quoted in jobs citing ITSM in Cambridgeshire.

Salary trend for ITSM in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wisbech - 5 £37,500 -
Peterborough -3 4 £32,000 +6.67% 3
Cambridge +7 3 £35,000 +16.67% 2
ITSM
East of England

ITSM
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (14.81%) Microsoft Excel
Database & Business Intelligence
1 2 (7.41%) Crystal Reports
1 2 (7.41%) Oracle Database
1 2 (7.41%) Oracle Database 12c
General
1 13 (48.15%) Social Skills
2 6 (22.22%) Analytical Skills
3 5 (18.52%) Agriculture
4 2 (7.41%) Aerospace
4 2 (7.41%) Organisational Skills
5 1 (3.70%) Law
Job Titles
1 6 (22.22%) Development Manager
2 5 (18.52%) Analyst
2 5 (18.52%) IT Analyst
2 5 (18.52%) IT Operations Analyst
2 5 (18.52%) Operations Analyst
2 5 (18.52%) Service Analyst
2 5 (18.52%) Service Operations Analyst
3 4 (14.81%) Lead
3 4 (14.81%) Service Desk Team Leader
3 4 (14.81%) Service Management Team Leader
3 4 (14.81%) Team Leader
4 2 (7.41%) 2nd Line Engineer
4 2 (7.41%) 2nd Line Network Engineer
4 2 (7.41%) Architect
4 2 (7.41%) ERP Specialist
4 2 (7.41%) Network Engineer
4 2 (7.41%) Service Architect
5 1 (3.70%) Desktop Support
Miscellaneous
1 4 (14.81%) Management Information System
2 2 (7.41%) Team-Oriented Environment
Operating Systems
1 2 (7.41%) Mac OS
1 2 (7.41%) Windows
Processes & Methodologies
1 22 (81.48%) Service Management
2 18 (66.67%) ITIL
2 18 (66.67%) Problem-Solving
3 11 (40.74%) Customer Service
4 10 (37.04%) Service Delivery
5 9 (33.33%) Incident Management
6 5 (18.52%) Computer Science
6 5 (18.52%) Major Incident Management
7 4 (14.81%) Coaching
7 4 (14.81%) People Management
8 2 (7.41%) Actionable Insight
8 2 (7.41%) Agile
8 2 (7.41%) Collaborative Working
8 2 (7.41%) ERP
8 2 (7.41%) Problem Management
8 2 (7.41%) Time Management
9 1 (3.70%) Asset Management
Programming Languages
1 2 (7.41%) PL/SQL
1 2 (7.41%) SQL
Qualifications
1 5 (18.52%) BPSS Clearance
1 5 (18.52%) Degree
1 5 (18.52%) Microsoft Certification
2 2 (7.41%) Computer Science Degree
2 2 (7.41%) ITIL Foundation Certificate
3 1 (3.70%) Master's Degree
Quality Assurance & Compliance
1 4 (14.81%) QA
Systems Management
1 5 (18.52%) Microsoft Intune
Vendors
1 15 (55.56%) Microsoft
2 5 (18.52%) Cisco
2 5 (18.52%) Meraki
2 5 (18.52%) ServiceNow
3 2 (7.41%) IFS
3 2 (7.41%) Oracle