Period
to 23 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East of England > Cambridgeshire
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 190 168 178
Rank change year-on-year -22 +10 -2
Permanent jobs citing ITSM 17 12 15
As % of all permanent IT jobs advertised in Cambridgeshire 0.39% 0.36% 0.36%
As % of the Processes & Methodologies category 0.42% 0.41% 0.41%
Number of salaries quoted 25 21 13
Cambridgeshire median annual salary £42,000 £40,000 £39,500
Median salary % change year-on-year +5.00% +1.27% +31.67%
10th Percentile £30,000 £37,500 £21,250
90th Percentile £90,000 £51,250 £67,500
East of England median annual salary £42,000 £47,500 £53,750
% change year-on-year -11.58% -11.63% +53.57%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Permanent vacancies with a requirement for process or methodology skills 4,012 2,909 3,678
As % of all permanent IT jobs advertised in Cambridgeshire 92.02% 88.37% 88.46%
Number of salaries quoted 2,961 2,373 3,024
Cambridgeshire median annual salary £50,000 £45,000 £43,000
Median salary % change year-on-year +11.11% +4.65% +1.18%
10th Percentile £29,750 £26,750 £27,500
90th Percentile £70,000 £65,000 £65,000
East of England median annual salary £50,000 £45,344 £45,000
% change year-on-year +10.27% +0.76% +1.12%

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Cambridgeshire.

Salary trend for ITSM in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing ITSM in Cambridgeshire over the 6 months to 23 February 2018.

Salary histogram for ITSM in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 23 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough 0 8 £42,000 -
Cambridge -34 7 £42,000 +5.00%
Huntingdon - 3 £25,000 - 1
ITSM
East of England

For the 6 months to 23 February 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for ITSM.

1 12 (70.59%) ITIL
1 12 (70.59%) Service Management
2 10 (58.82%) SLA
2 10 (58.82%) Data Centre
3 7 (41.18%) Problem Management
3 7 (41.18%) Service Delivery
4 6 (35.29%) IT Strategy
5 5 (29.41%) Business Development
5 5 (29.41%) ITIL Certification
6 4 (23.53%) EMC
6 4 (23.53%) Cisco Certification
6 4 (23.53%) CCNA
6 4 (23.53%) NetApp
6 4 (23.53%) Windows
6 4 (23.53%) C
6 4 (23.53%) Project Management
6 4 (23.53%) Change Management
6 4 (23.53%) Huawei
6 4 (23.53%) Incident Management
6 4 (23.53%) Degree
6 4 (23.53%) Use Case
6 4 (23.53%) Computer Science
6 4 (23.53%) SaaS
6 4 (23.53%) PaaS
6 4 (23.53%) Microsoft Azure
6 4 (23.53%) Amazon AWS
6 4 (23.53%) IaaS
6 4 (23.53%) Enterprise Software
6 4 (23.53%) Virtual Team
6 4 (23.53%) Demand Generation

ITSM
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) Exchange Server 2010
1 1 (5.88%) Exchange Server 2013
1 1 (5.88%) MS Exchange
Applications
1 2 (11.76%) Microsoft Office
Cloud Services
1 4 (23.53%) Amazon AWS
1 4 (23.53%) IaaS
1 4 (23.53%) Microsoft Azure
1 4 (23.53%) PaaS
1 4 (23.53%) SaaS
2 3 (17.65%) Office 365
Communications & Networking
1 1 (5.88%) Internet
1 1 (5.88%) LAN
1 1 (5.88%) MPLS
1 1 (5.88%) SAN
1 1 (5.88%) TCP/IP
1 1 (5.88%) VoIP
1 1 (5.88%) WAN
Database & Business Intelligence
1 4 (23.53%) Big Data
2 2 (11.76%) SQL Server
3 1 (5.88%) MySQL
3 1 (5.88%) PostgreSQL
3 1 (5.88%) Relational Database
3 1 (5.88%) SQL Server 2008
3 1 (5.88%) SQL Server 2012
Development Applications
1 1 (5.88%) ProC
Job Titles
1 5 (29.41%) Service Manager
2 4 (23.53%) Business Development Manager
2 4 (23.53%) Business Manager
2 4 (23.53%) Development Manager
2 4 (23.53%) IT Manager
2 4 (23.53%) ITIL Manager
3 3 (17.65%) Change Manager
3 3 (17.65%) Delivery Manager
3 3 (17.65%) Services Delivery Manager
4 2 (11.76%) Analyst
4 2 (11.76%) Desktop Analyst
4 2 (11.76%) Desktop Support
4 2 (11.76%) Desktop Support Analyst
4 2 (11.76%) IT Analyst
4 2 (11.76%) IT Change Manager
4 2 (11.76%) IT Support Analyst
4 2 (11.76%) ITIL Problem Manager
4 2 (11.76%) ITIL Service Manager
4 2 (11.76%) Service Analyst
4 2 (11.76%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (5.88%) Web Services
Miscellaneous
1 10 (58.82%) Data Centre
2 4 (23.53%) Analytical Skills
2 4 (23.53%) Computer Science
2 4 (23.53%) Enterprise Software
2 4 (23.53%) Hybrid Cloud
2 4 (23.53%) Public Cloud
2 4 (23.53%) Virtual Team
3 3 (17.65%) Driving Licence
4 1 (5.88%) Management Information System
Operating Systems
1 4 (23.53%) Windows
2 2 (11.76%) Windows 7
2 2 (11.76%) Windows 8
3 1 (5.88%) AIX
3 1 (5.88%) Linux
3 1 (5.88%) Solaris
3 1 (5.88%) Windows Server
Processes & Methodologies
1 12 (70.59%) ITIL
1 12 (70.59%) Service Management
2 7 (41.18%) Problem Management
2 7 (41.18%) Service Delivery
3 6 (35.29%) IT Strategy
4 5 (29.41%) Business Development
5 4 (23.53%) Analytical Thinking
5 4 (23.53%) Change Management
5 4 (23.53%) Co-Creation
5 4 (23.53%) Collaborative Working
5 4 (23.53%) Demand Generation
5 4 (23.53%) Incident Management
5 4 (23.53%) Line Management
5 4 (23.53%) Project Management
5 4 (23.53%) Strategic Thinking
5 4 (23.53%) Use Case
6 3 (17.65%) Configuration Management
6 3 (17.65%) Data Privacy
6 3 (17.65%) Feasibility Study
6 3 (17.65%) Human Resource Management
Programming Languages
1 4 (23.53%) C
2 1 (5.88%) Java
2 1 (5.88%) SQL
Qualifications
1 5 (29.41%) ITIL Certification
2 4 (23.53%) CCNA
2 4 (23.53%) Cisco Certification
2 4 (23.53%) Degree
3 3 (17.65%) DBS Check
Quality Assurance & Compliance
1 10 (58.82%) SLA
2 3 (17.65%) ISO 9001
2 3 (17.65%) ISO/IEC 20000
2 3 (17.65%) ISO/IEC 27001
System Software
1 1 (5.88%) Active Directory
1 1 (5.88%) Hyper-V
1 1 (5.88%) Virtual Servers
Systems Management
1 1 (5.88%) SCOM
Vendors
1 4 (23.53%) EMC
1 4 (23.53%) Huawei
1 4 (23.53%) NetApp
2 1 (5.88%) arcserve
2 1 (5.88%) Cisco
2 1 (5.88%) HP
2 1 (5.88%) Oracle