The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East of England / Cambridgeshire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 137 107 123
Rank change year-on-year -30 +16  
Permanent jobs citing ITSM 7 20 10
As % of all permanent IT jobs advertised in Cambridgeshire 0.37% 1.06% 0.46%
As % of the Processes & Methodologies category 0.41% 1.20% 0.54%
Number of salaries quoted 5 16 8
Median salary £25,500 £48,500 £48,750
Median salary % change year-on-year -47.42% -0.51%  
90% offered a salary of more than £22,600 £37,500 £39,325
10% offered a salary of more than £49,200 £53,100 £59,450
UK excluding London median salary £47,500 £42,500 £42,500
% change year-on-year +11.76% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for process and methodology skills.

Process & Methodology Skills
Cambridgeshire
Permanent job vacancies with a requirement for process and methodology skills 1692 1669 1854
As % of all permanent IT job vacancies advertised in Cambridgeshire 88.68% 88.82% 84.89%
Number of salaries quoted 1287 1375 1552
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% -  
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £70,000 £57,550 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Cambridgeshire

The job posting trend of jobs advertised in Cambridgeshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Cambridgeshire.

Salary trend for ITSM in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing ITSM in Cambridgeshire over the 3 months to 22 June 2017.

Salary histogram for ITSM in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -13 3 £45,000 -15.41% 1
Peterborough - 3 £25,500 - 1
Huntingdon - 1 £21,000 -
ITSM
East of England

For the 6 months to 22 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for ITSM.

1 5 (71.43%) ITIL
1 5 (71.43%) Service Management
2 3 (42.86%) Microsoft
2 3 (42.86%) Microsoft Office
3 2 (28.57%) SAP
3 2 (28.57%) Microsoft Excel
3 2 (28.57%) MS Visio
3 2 (28.57%) ITIL Certification
3 2 (28.57%) Information Security
3 2 (28.57%) Change Management
3 2 (28.57%) Legal
3 2 (28.57%) Microsoft PowerPoint
3 2 (28.57%) ISO/IEC 20000
3 2 (28.57%) Incident Management
3 2 (28.57%) ISO/IEC 27001
4 1 (14.29%) CMDB
4 1 (14.29%) Remedy ITSM
4 1 (14.29%) Time Management
4 1 (14.29%) SQL
4 1 (14.29%) Analytics
4 1 (14.29%) Enterprise Software
4 1 (14.29%) Data Centre
4 1 (14.29%) Driving Licence
4 1 (14.29%) DBS Check
4 1 (14.29%) IT Strategy
4 1 (14.29%) Smartphone
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) Information Security Management
4 1 (14.29%) Security Management
4 1 (14.29%) Finance

ITSM
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (42.86%) Microsoft Office
2 2 (28.57%) Microsoft Excel
2 2 (28.57%) Microsoft PowerPoint
2 2 (28.57%) MS Visio
Business Applications
1 1 (14.29%) Remedy ITSM
Database & Business Intelligence
1 1 (14.29%) BusinessObjects
General
1 2 (28.57%) Legal
2 1 (14.29%) Billing
2 1 (14.29%) Finance
2 1 (14.29%) Pharmaceutical
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) IT Manager
2 1 (14.29%) Administrator
2 1 (14.29%) Coordinator
2 1 (14.29%) Data Centre Engineer
2 1 (14.29%) Incident Analyst
2 1 (14.29%) Incident Coordinator
2 1 (14.29%) IT Administrator
2 1 (14.29%) IT Engineer
2 1 (14.29%) IT Project Manager
2 1 (14.29%) IT Support
2 1 (14.29%) ITIL Manager
2 1 (14.29%) ITIL Service Analyst
2 1 (14.29%) ITIL Service Desk Analyst
2 1 (14.29%) NOC Engineer
2 1 (14.29%) Operations Analyst
2 1 (14.29%) Project Manager
2 1 (14.29%) Remedy Analyst
2 1 (14.29%) Service Analyst
2 1 (14.29%) Service Desk Analyst
Miscellaneous
1 1 (14.29%) CMDB
1 1 (14.29%) Data Centre
1 1 (14.29%) Driving Licence
1 1 (14.29%) Enterprise Software
1 1 (14.29%) Smartphone
Operating Systems
1 1 (14.29%) Linux
1 1 (14.29%) Unix
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) Service Management
2 2 (28.57%) Change Management
2 2 (28.57%) Incident Management
2 2 (28.57%) Information Security
3 1 (14.29%) Analytics
3 1 (14.29%) Asset Management
3 1 (14.29%) Information Security Management
3 1 (14.29%) IT Strategy
3 1 (14.29%) Project Management
3 1 (14.29%) Security Management
3 1 (14.29%) Service Delivery
3 1 (14.29%) Stakeholder Management
3 1 (14.29%) Time Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 2 (28.57%) ITIL Certification
2 1 (14.29%) DBS Check
Quality Assurance & Compliance
1 2 (28.57%) ISO/IEC 20000
1 2 (28.57%) ISO/IEC 27001
2 1 (14.29%) ISO 9001
2 1 (14.29%) SLA
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) SAP
3 1 (14.29%) BMC
3 1 (14.29%) Red Hat
3 1 (14.29%) Remedy
Ely, Cambridgeshire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
IT Connections
Salary: to £65,000
Posted: 6 days ago
Peterborough
BGL Group
Salary: Highly Competitive
Posted: 6 days ago