Customer Service Jobs in Canterbury

Customer Service
Kent > Canterbury

The table below provides summary statistics for permanent job vacancies advertised in Canterbury requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 2 16 11
Rank change year-on-year +14 -5 +2
Permanent jobs citing Customer Service 9 4 3
As % of all permanent jobs advertised in Canterbury 37.50% 5.48% 5.88%
As % of the Processes & Methodologies category 42.86% 7.02% 6.12%
Number of salaries quoted 1 0 3
10th Percentile - - -
25th Percentile - - £30,500
Median annual salary (50th Percentile) £40,000 - £31,000
Median % change year-on-year - - -29.14%
75th Percentile - - £31,500
90th Percentile - - -
Kent median annual salary £25,500 £30,000 £40,000
% change year-on-year -15.00% -25.00% +6.67%

All Process and Methodology Skills
Canterbury

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Canterbury.

Permanent vacancies with a requirement for process or methodology skills 21 57 49
As % of all permanent jobs advertised in Canterbury 87.50% 78.08% 96.08%
Number of salaries quoted 7 48 25
10th Percentile - £27,965 £32,300
25th Percentile £38,750 £36,250 £37,250
Median annual salary (50th Percentile) £42,500 £55,000 £55,000
Median % change year-on-year -22.73% - +18.28%
75th Percentile £46,250 £65,000 £60,899
90th Percentile £47,250 - £71,740
Kent median annual salary £42,500 £42,500 £47,500
% change year-on-year - -10.53% +5.56%

Customer Service
Job Vacancy Trend in Canterbury

Job postings citing Customer Service as a proportion of all IT jobs advertised in Canterbury.

Job vacancy trend for Customer Service in Canterbury

Customer Service
Salary Trend in Canterbury

3-month moving average salary quoted in jobs citing Customer Service in Canterbury.

Salary trend for Customer Service in Canterbury

Customer Service
Co-occurring Skills and Capabilities in Canterbury by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Microsoft Exchange
Cloud Services
1 1 (11.11%) Azure
1 1 (11.11%) Entra ID
1 1 (11.11%) Microsoft 365
1 1 (11.11%) Nutanix
Communications & Networking
1 1 (11.11%) Firewall
1 1 (11.11%) SAN
1 1 (11.11%) TCP/IP
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 8 (88.89%) Manufacturing
Job Titles
1 8 (88.89%) Support Technician
1 8 (88.89%) Technical Support
2 1 (11.11%) Analyst
2 1 (11.11%) IT Analyst
2 1 (11.11%) IT Support
2 1 (11.11%) IT Support Analyst
2 1 (11.11%) Support Analyst
Miscellaneous
1 1 (11.11%) Data Centre
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows Server
1 1 (11.11%) Windows Server 2016
Processes & Methodologies
1 8 (88.89%) Coaching
1 8 (88.89%) Customer Experience
1 8 (88.89%) Service Delivery
1 8 (88.89%) Technical Analysis
2 1 (11.11%) Cybersecurity
2 1 (11.11%) Decision-Making
2 1 (11.11%) Desktop Virtualisation
2 1 (11.11%) Preventative Maintenance
2 1 (11.11%) Problem-Solving
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 8 (88.89%) NVQ Level 4
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) Hyper-V
1 1 (11.11%) Virtual Machines
1 1 (11.11%) VMware Infrastructure
1 1 (11.11%) XenApp
Systems Management
1 1 (11.11%) Microsoft Intune
Vendors
1 1 (11.11%) Citrix
1 1 (11.11%) Ivanti
1 1 (11.11%) Microsoft
1 1 (11.11%) VMware
1 1 (11.11%) WatchGuard