Period
to 20 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South Wales > Cardiff
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 67 64 66
Rank change year-on-year -3 +2 -11
Permanent jobs citing CRM 23 29 39
As % of all permanent IT jobs advertised in Cardiff 2.31% 2.80% 2.83%
As % of the Processes & Methodologies category 2.52% 3.08% 3.30%
Number of salaries quoted 23 26 42
Cardiff median annual salary £37,500 £34,250 £40,000
Median salary % change year-on-year +9.49% -14.38% +6.67%
10th Percentile £22,260 £23,625 £25,025
90th Percentile £61,500 £54,000 £60,000
South Wales median annual salary £42,500 £34,500 £46,250
% change year-on-year +23.19% -25.41% +15.63%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Permanent vacancies with a requirement for process or methodology skills 911 941 1,182
As % of all permanent IT jobs advertised in Cardiff 91.37% 90.83% 85.65%
Number of salaries quoted 781 822 1,007
Cardiff median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £25,000 £25,750 £22,900
90th Percentile £62,500 £58,400 £52,600
South Wales median annual salary £41,500 £40,000 £38,000
% change year-on-year +3.75% +5.26% +2.70%

CRM
Job Vacancy Trend in Cardiff

Job postings citing CRM as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for CRM in Cardiff

CRM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Cardiff.

Salary trend for CRM in Cardiff

CRM
Salary Histogram in Cardiff

The salary distribution of IT jobs citing CRM in Cardiff over the 6 months to 20 July 2018.

Salary histogram for CRM in Cardiff

For the 6 months to 20 July 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region with a requirement for CRM.

1 9 (39.13%) JavaScript
2 7 (30.43%) Dynamics CRM
3 6 (26.09%) C#
3 6 (26.09%) SQL
3 6 (26.09%) .NET
3 6 (26.09%) SharePoint
3 6 (26.09%) Microsoft Azure
4 5 (21.74%) Microsoft
4 5 (21.74%) Finance
4 5 (21.74%) CMS
5 4 (17.39%) Workflow
5 4 (17.39%) Back Office
5 4 (17.39%) Statistics
5 4 (17.39%) Agile Software Development
5 4 (17.39%) BusinessObjects
5 4 (17.39%) Salesforce.com
5 4 (17.39%) Office 365
5 4 (17.39%) WFM
5 4 (17.39%) Load Balancing
5 4 (17.39%) Erlang
5 4 (17.39%) Mason
6 3 (13.04%) Dynamics 365
6 3 (13.04%) Serverless
6 3 (13.04%) PowerShell
6 3 (13.04%) Team Foundation Server
6 3 (13.04%) jQuery
6 3 (13.04%) JSON
6 3 (13.04%) .NET Framework
6 3 (13.04%) OO PHP
6 3 (13.04%) RESTful

CRM
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) SharePoint
2 5 (21.74%) CMS
3 2 (8.70%) BizTalk Server
Applications
1 3 (13.04%) Microsoft Excel
2 1 (4.35%) Microsoft PowerPoint
Business Applications
1 7 (30.43%) Dynamics CRM
2 1 (4.35%) NetSuite
2 1 (4.35%) SAP Business One
Cloud Services
1 6 (26.09%) Microsoft Azure
2 4 (17.39%) Office 365
3 3 (13.04%) Amazon AWS
3 3 (13.04%) Dynamics 365
3 3 (13.04%) Serverless
4 1 (4.35%) Dropbox
Database & Business Intelligence
1 4 (17.39%) BusinessObjects
2 3 (13.04%) MongoDB
2 3 (13.04%) MySQL
2 3 (13.04%) NoSQL
3 2 (8.70%) MS Access
4 1 (4.35%) Mixpanel
Development Applications
1 3 (13.04%) Team Foundation Server
1 3 (13.04%) Visual Studio
General
1 5 (21.74%) Finance
2 4 (17.39%) Back Office
3 3 (13.04%) Law
4 2 (8.70%) Advertising
4 2 (8.70%) Financial Institution
4 2 (8.70%) Marketing
5 1 (4.35%) Games
5 1 (4.35%) Retail
5 1 (4.35%) Telecoms
Job Titles
1 9 (39.13%) Analyst
2 8 (34.78%) Developer
3 4 (17.39%) Salesforce Analyst
4 3 (13.04%) Full Stack Developer
4 3 (13.04%) PHP Developer
5 2 (8.70%) Backend Developer
5 2 (8.70%) Consultant
5 2 (8.70%) CRM Developer
5 2 (8.70%) Dynamics CRM Developer
5 2 (8.70%) Senior Analyst
6 1 (4.35%) Applications Engineer
6 1 (4.35%) Applications Support
6 1 (4.35%) Dynamics CRM Consultant
6 1 (4.35%) Financial Analyst
6 1 (4.35%) Infrastructure Analyst
6 1 (4.35%) NetSuite Consultant
6 1 (4.35%) Senior Manager
6 1 (4.35%) Service Analyst
6 1 (4.35%) Solutions Architect
6 1 (4.35%) Support Engineer
Libraries, Frameworks & Software Standards
1 6 (26.09%) .NET
2 4 (17.39%) Mason
3 3 (13.04%) .NET Framework
3 3 (13.04%) ASP.NET
3 3 (13.04%) CSS
3 3 (13.04%) CSS3
3 3 (13.04%) DOM
3 3 (13.04%) HTML
3 3 (13.04%) jQuery
3 3 (13.04%) JSON
3 3 (13.04%) RESTful
3 3 (13.04%) Web Services
3 3 (13.04%) XML
4 2 (8.70%) WCF
Miscellaneous
1 2 (8.70%) Management Information System
2 1 (4.35%) Analytical Mindset
2 1 (4.35%) Analytical Skills
Operating Systems
1 1 (4.35%) Android
1 1 (4.35%) Apple iOS
1 1 (4.35%) Mac OS X
1 1 (4.35%) Windows
1 1 (4.35%) Windows 10
Processes & Methodologies
1 4 (17.39%) Agile Software Development
1 4 (17.39%) Load Balancing
1 4 (17.39%) Statistics
1 4 (17.39%) WFM
1 4 (17.39%) Workflow
2 3 (13.04%) BDD
2 3 (13.04%) Continuous Improvement
2 3 (13.04%) Migration
2 3 (13.04%) MVC
2 3 (13.04%) OO
2 3 (13.04%) OO PHP
2 3 (13.04%) TDD
3 2 (8.70%) Business Intelligence
3 2 (8.70%) Decision-Making
3 2 (8.70%) Product Marketing
3 2 (8.70%) Project Management
4 1 (4.35%) B2C
4 1 (4.35%) E-Commerce
4 1 (4.35%) ERP
4 1 (4.35%) ITIL
Programming Languages
1 9 (39.13%) JavaScript
2 6 (26.09%) C#
2 6 (26.09%) SQL
3 4 (17.39%) Erlang
4 3 (13.04%) PHP
4 3 (13.04%) PowerShell
Qualifications
1 1 (4.35%) Degree
1 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.35%) QA
Vendors
1 5 (21.74%) Microsoft
2 4 (17.39%) Salesforce.com
3 1 (4.35%) Epicor
3 1 (4.35%) Google
3 1 (4.35%) Infor
3 1 (4.35%) Sage
3 1 (4.35%) SAP
3 1 (4.35%) Xero