Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South Wales > Cardiff
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 72 57 68
Rank change year-on-year -15 +11 +9
Permanent jobs citing CRM 25 18 40
As % of all permanent IT jobs advertised in Cardiff 2.18% 2.14% 2.90%
As % of the Processes & Methodologies category 2.49% 2.30% 3.25%
Number of salaries quoted 25 16 38
Cardiff median annual salary £35,000 £38,750 £35,000
Median salary % change year-on-year -9.68% +10.71% +6.06%
10th Percentile £21,400 £26,875 £21,625
90th Percentile £62,500 £47,500 £54,750
South Wales median annual salary £42,500 £35,000 £36,000
% change year-on-year +21.43% -2.78% -0.69%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Permanent vacancies with a requirement for process or methodology skills 1,003 783 1,232
As % of all permanent IT jobs advertised in Cardiff 87.37% 93.21% 89.40%
Number of salaries quoted 832 691 1,093
Cardiff median annual salary £40,000 £40,000 £36,000
Median salary % change year-on-year - +11.11% -2.70%
10th Percentile £25,000 £25,000 £22,500
90th Percentile £65,000 £57,500 £54,750
South Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +1.96%

CRM
Job Vacancy Trend in Cardiff

Job postings citing CRM as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for CRM in Cardiff

CRM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Cardiff.

Salary trend for CRM in Cardiff

CRM
Salary Histogram in Cardiff

The salary distribution of IT jobs citing CRM in Cardiff over the 6 months to 17 October 2018.

Salary histogram for CRM in Cardiff

For the 6 months to 17 October 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region with a requirement for CRM.

1 15 (60.00%) Dynamics CRM
2 12 (48.00%) .NET
3 11 (44.00%) SharePoint
3 11 (44.00%) Microsoft Azure
4 10 (40.00%) SQL
5 9 (36.00%) JavaScript
6 8 (32.00%) C#
7 7 (28.00%) BusinessObjects
7 7 (28.00%) Business Intelligence
8 6 (24.00%) BizTalk Server
8 6 (24.00%) HTML
8 6 (24.00%) ASP.NET
8 6 (24.00%) Dynamics 365
9 5 (20.00%) CSS3
9 5 (20.00%) Dynamics AX
9 5 (20.00%) Law
9 5 (20.00%) JSON
9 5 (20.00%) jQuery
9 5 (20.00%) PowerShell
9 5 (20.00%) Team Foundation Server
9 5 (20.00%) CSS
9 5 (20.00%) Visual Studio
9 5 (20.00%) SAP
9 5 (20.00%) XML
9 5 (20.00%) DOM
9 5 (20.00%) Oracle
9 5 (20.00%) Microsoft
9 5 (20.00%) MVC
9 5 (20.00%) Agile Software Development
10 4 (16.00%) CMS

CRM
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (44.00%) SharePoint
2 6 (24.00%) BizTalk Server
3 4 (16.00%) CMS
Applications
1 2 (8.00%) Microsoft Office
2 1 (4.00%) Microsoft Excel
Business Applications
1 15 (60.00%) Dynamics CRM
2 5 (20.00%) Dynamics AX
3 1 (4.00%) BPCS
3 1 (4.00%) Dynamics GP
3 1 (4.00%) Dynamics NAV
3 1 (4.00%) Lawson
Cloud Services
1 11 (44.00%) Microsoft Azure
2 6 (24.00%) Dynamics 365
3 4 (16.00%) Office 365
4 2 (8.00%) Amazon AWS
4 2 (8.00%) Serverless
Database & Business Intelligence
1 7 (28.00%) BusinessObjects
2 3 (12.00%) MS Access
3 2 (8.00%) MongoDB
3 2 (8.00%) MySQL
3 2 (8.00%) NoSQL
3 2 (8.00%) Power BI
3 2 (8.00%) SQL Server
Development Applications
1 5 (20.00%) Team Foundation Server
1 5 (20.00%) Visual Studio
General
1 5 (20.00%) Law
2 4 (16.00%) Finance
3 3 (12.00%) Back Office
3 3 (12.00%) Manufacturing
4 2 (8.00%) Marketing
5 1 (4.00%) Financial Institution
Job Titles
1 12 (48.00%) Developer
2 5 (20.00%) Full Stack Developer
3 4 (16.00%) Analyst
4 3 (12.00%) Consultant
4 3 (12.00%) CRM Developer
4 3 (12.00%) Dynamics CRM Developer
5 2 (8.00%) Administrator
5 2 (8.00%) Backend Developer
5 2 (8.00%) CRM Consultant
5 2 (8.00%) Dynamics CRM Consultant
5 2 (8.00%) PHP Developer
5 2 (8.00%) Support Consultant
6 1 (4.00%) Functional Consultant
6 1 (4.00%) Graduate Developer
6 1 (4.00%) Implementation Manager
6 1 (4.00%) Implementation Project Manager
6 1 (4.00%) Operations Analyst
6 1 (4.00%) Product Manager
6 1 (4.00%) Senior Analyst
6 1 (4.00%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 12 (48.00%) .NET
2 6 (24.00%) ASP.NET
2 6 (24.00%) HTML
3 5 (20.00%) CSS
3 5 (20.00%) CSS3
3 5 (20.00%) DOM
3 5 (20.00%) jQuery
3 5 (20.00%) JSON
3 5 (20.00%) XML
4 4 (16.00%) J2EE
5 2 (8.00%) .NET Framework
5 2 (8.00%) RESTful
5 2 (8.00%) WCF
5 2 (8.00%) Web Services
Miscellaneous
1 3 (12.00%) Self-Motivation
2 2 (8.00%) Management Information System
3 1 (4.00%) CCTV
3 1 (4.00%) Social Media
Processes & Methodologies
1 7 (28.00%) Business Intelligence
2 5 (20.00%) Agile Software Development
2 5 (20.00%) MVC
3 3 (12.00%) Continuous Improvement
3 3 (12.00%) ERP
3 3 (12.00%) Load Balancing
3 3 (12.00%) Project Management
3 3 (12.00%) Statistics
3 3 (12.00%) WFM
3 3 (12.00%) Workflow
4 2 (8.00%) BDD
4 2 (8.00%) Decision-Making
4 2 (8.00%) Migration
4 2 (8.00%) OO
4 2 (8.00%) OO PHP
4 2 (8.00%) TDD
5 1 (4.00%) Business Analysis
5 1 (4.00%) Software Engineering
5 1 (4.00%) Telesales
5 1 (4.00%) Web Development
Programming Languages
1 10 (40.00%) SQL
2 9 (36.00%) JavaScript
3 8 (32.00%) C#
4 5 (20.00%) PowerShell
5 4 (16.00%) Java
6 3 (12.00%) Erlang
7 2 (8.00%) PHP
Qualifications
1 1 (4.00%) Degree
1 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.00%) QA
Vendors
1 5 (20.00%) Microsoft
1 5 (20.00%) Oracle
1 5 (20.00%) SAP
2 2 (8.00%) Sage
3 1 (4.00%) Epicor
3 1 (4.00%) IFS
3 1 (4.00%) Infor
3 1 (4.00%) JD Edwards
3 1 (4.00%) Salesforce.com