CRM Job Trends in Cardiff

Customer Relationship Management (CRM)
South Wales > Cardiff

The table below provides summary statistics and salary benchmarking for jobs advertised in Cardiff requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 25 20 41
Rank change year-on-year -5 +21 +26
Permanent jobs citing CRM 13 33 6
As % of all permanent jobs in Cardiff 3.56% 8.66% 1.79%
As % of the Processes & Methodologies category 4.91% 10.82% 1.91%
Number of salaries quoted 11 27 3
10th Percentile £30,250 - £26,518
25th Percentile £45,625 £31,250 £31,046
Median annual salary (50th Percentile) £52,500 £32,500 £39,634
Median % change year-on-year +61.54% -18.00% -36.59%
75th Percentile £55,000 £33,750 £63,464
90th Percentile - - £77,135
South Wales median annual salary £45,000 £32,500 £39,634
% change year-on-year +38.46% -18.00% -36.59%

All Process & Methodology Skills
Cardiff

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cardiff.

Permanent vacancies with a requirement for process or methodology skills 265 305 314
As % of all permanent jobs advertised in Cardiff 72.60% 80.05% 93.45%
Number of salaries quoted 181 197 280
10th Percentile £30,000 £29,550 £32,986
25th Percentile £45,000 £31,250 £41,250
Median annual salary (50th Percentile) £55,000 £50,000 £52,500
Median % change year-on-year +10.00% -4.76% +5.00%
75th Percentile £60,000 £66,750 £67,500
90th Percentile £78,312 £78,340 £73,750
South Wales median annual salary £50,000 £49,750 £50,250
% change year-on-year +0.50% -1.00% +0.61%

CRM
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in Cardiff.

CRM job vacancy trend in Cardiff

CRM
Salary Trend in Cardiff

Salary distribution trend for jobs in Cardiff citing CRM.

Salary distribution trend for jobs in Cardiff citing CRM

CRM
Salary Histogram in Cardiff

Salary distribution for jobs citing CRM in Cardiff over the 6 months to 1 January 2026.

Salary histogram for CRM in Cardiff

CRM
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 6 (46.15%) Salesforce CRM
2 1 (7.69%) Dynamics CRM
Cloud Services
1 2 (15.38%) Power Platform
2 1 (7.69%) Microsoft 365
2 1 (7.69%) Salesforce Service Cloud
Database & Business Intelligence
1 1 (7.69%) Power BI
General
1 9 (69.23%) Marketing
2 6 (46.15%) Retail
3 5 (38.46%) Social Skills
4 1 (7.69%) Police
4 1 (7.69%) Public Sector
Job Titles
1 4 (30.77%) CRM Manager
1 4 (30.77%) Product Manager
2 3 (23.08%) Senior
3 2 (15.38%) Campaign Executive
3 2 (15.38%) Product Owner
3 2 (15.38%) Product Specialist
3 2 (15.38%) Senior Data Warehouse Specialist
4 1 (7.69%) Analyst
4 1 (7.69%) Business Development Manager
4 1 (7.69%) Business Manager
4 1 (7.69%) Data Analyst
4 1 (7.69%) Development Manager
4 1 (7.69%) Senior Analyst
4 1 (7.69%) Senior Data Analyst
Miscellaneous
1 6 (46.15%) Onboarding
2 2 (15.38%) Enterprise Software
2 2 (15.38%) Podcast
2 2 (15.38%) Product Ownership
Processes & Methodologies
1 6 (46.15%) Agile
1 6 (46.15%) Backlog Management
1 6 (46.15%) Client Onboarding
1 6 (46.15%) Customer Engagement
1 6 (46.15%) Process Improvement
1 6 (46.15%) Product Backlog
2 3 (23.08%) B2B
2 3 (23.08%) Lead Generation
3 2 (15.38%) AI
3 2 (15.38%) Asset Management
3 2 (15.38%) Campaign Management
3 2 (15.38%) IT Asset Management
3 2 (15.38%) Software Asset Management
3 2 (15.38%) Time Management
4 1 (7.69%) B2B Sales
4 1 (7.69%) Business Development
4 1 (7.69%) DevOps
4 1 (7.69%) Product Management
4 1 (7.69%) Release Management
4 1 (7.69%) Stakeholder Management
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 1 (7.69%) DBS Check
Vendors
1 7 (53.85%) Salesforce
2 3 (23.08%) Microsoft
3 2 (15.38%) HubSpot
3 2 (15.38%) IBM
3 2 (15.38%) Oracle
3 2 (15.38%) SAP