The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
Wales / South Wales
Rank 85 99 99
Rank change year-on-year +14 0  
Permanent jobs citing Customer Engagement 1 2 3
As % of all permanent IT jobs advertised in South Wales 0.12% 0.16% 0.26%
As % of the Processes & Methodologies category 0.14% 0.20% 0.30%
Number of salaries quoted 1 2 2
Median salary £60,000 £73,750 £53,750
Median salary % change year-on-year -18.64% +37.20%  
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year - -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process and methodology skills.

Process & Methodology Skills
South Wales
Permanent job vacancies with a requirement for process and methodology skills 723 1015 984
As % of all permanent IT job vacancies advertised in South Wales 85.16% 81.66% 83.96%
Number of salaries quoted 620 859 859
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year +3.89% +2.66%  
90% offered a salary of more than £27,500 £26,675 £25,100
10% offered a salary of more than £55,000 £54,900 £55,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in South Wales

Customer Engagement
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in South Wales.

Salary trend for Customer Engagement in South Wales

Customer Engagement
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South Wales region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +4 1 £60,000 -17.24%
Customer Engagement
Wales

Customer Engagement
Top 3 Related IT Skills in South Wales

For the 6 months to 22 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Customer Engagement.

1 1 (100.00%) UML
1 1 (100.00%) Microservices
1 1 (100.00%) Presales

Customer Engagement
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 1 (100.00%) Architect
1 1 (100.00%) Systems Architect
Processes & Methodologies
1 1 (100.00%) Microservices
1 1 (100.00%) Presales
1 1 (100.00%) UML