Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Wales > South Wales
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 98 119 123
Rank change year-on-year +21 +4 +7
Permanent jobs citing ITSM 5 1 22
As % of all permanent IT jobs advertised in South Wales 0.38% 0.063% 0.93%
As % of the Processes & Methodologies category 0.42% 0.071% 1.11%
Number of salaries quoted 5 0 17
South Wales median annual salary £42,500 - £37,500
10th Percentile £31,470 - £21,250
90th Percentile £46,750 - £46,000
Wales median annual salary £48,269 £49,039 £37,500
% change year-on-year -1.57% +30.77% -16.67%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Permanent vacancies with a requirement for process or methodology skills 1,197 1,409 1,987
As % of all permanent IT jobs advertised in South Wales 91.79% 88.90% 84.23%
Number of salaries quoted 1,053 1,211 1,711
South Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +1.35%
10th Percentile £25,000 £24,000 £22,500
90th Percentile £60,000 £57,500 £55,250
Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +1.35%

ITSM
Job Vacancy Trend in South Wales

Job postings citing ITSM as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for ITSM in South Wales

ITSM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in South Wales.

Salary trend for ITSM in South Wales

ITSM
Salary Histogram in South Wales

The salary distribution of IT jobs citing ITSM in South Wales over the 6 months to 27 May 2018.

Salary histogram for ITSM in South Wales

ITSM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South Wales region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bridgend - 3 £42,500 -
Newport +8 1 £28,450 -
Cardiff - 1 £37,000 -
ITSM
Wales

For the 6 months to 27 May 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region with a requirement for ITSM.

1 3 (60.00%) PL/SQL
1 3 (60.00%) SQL
1 3 (60.00%) Oracle
1 3 (60.00%) Unix
1 3 (60.00%) Oracle9i Database
1 3 (60.00%) SLA
1 3 (60.00%) Oracle Database 10g
1 3 (60.00%) Shell Script
1 3 (60.00%) Remedy
1 3 (60.00%) Oracle RMAN
1 3 (60.00%) Remedy ITSM
1 3 (60.00%) Oracle Database 11g
1 3 (60.00%) High Availability
1 3 (60.00%) Oracle Database 12c
1 3 (60.00%) Oracle Database
1 3 (60.00%) Performance Tuning
1 3 (60.00%) Performance Monitoring
2 2 (40.00%) ServiceNow
3 1 (20.00%) Asset Management
3 1 (20.00%) Ajax
3 1 (20.00%) Web Development
3 1 (20.00%) CMDB
3 1 (20.00%) Problem Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) Release Management
3 1 (20.00%) jQuery
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared
3 1 (20.00%) Change Management

ITSM
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (60.00%) Remedy ITSM
Database & Business Intelligence
1 3 (60.00%) Oracle Database
1 3 (60.00%) Oracle Database 10g
1 3 (60.00%) Oracle Database 11g
1 3 (60.00%) Oracle Database 12c
1 3 (60.00%) Oracle9i Database
2 1 (20.00%) RDBMS
2 1 (20.00%) Relational Database
Job Titles
1 3 (60.00%) DBA
1 3 (60.00%) Oracle DBA
2 2 (40.00%) Senior DBA
2 2 (40.00%) Senior Oracle DBA
3 1 (20.00%) Change Manager
3 1 (20.00%) Developer
3 1 (20.00%) Infrastructure Change Manager
3 1 (20.00%) Infrastructure Manager
3 1 (20.00%) SC Cleared DBA
3 1 (20.00%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 1 (20.00%) Ajax
1 1 (20.00%) CSS
1 1 (20.00%) HTML
1 1 (20.00%) jQuery
Miscellaneous
1 1 (20.00%) Client/Server
1 1 (20.00%) CMDB
Operating Systems
1 3 (60.00%) Unix
Processes & Methodologies
1 3 (60.00%) High Availability
1 3 (60.00%) Performance Monitoring
1 3 (60.00%) Performance Tuning
2 1 (20.00%) Asset Management
2 1 (20.00%) Change Management
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) ITIL
2 1 (20.00%) Mentoring
2 1 (20.00%) Problem Management
2 1 (20.00%) Release Management
2 1 (20.00%) Root Cause Analysis
2 1 (20.00%) Stakeholder Management
2 1 (20.00%) Web Development
2 1 (20.00%) Workflow
Programming Languages
1 3 (60.00%) PL/SQL
1 3 (60.00%) Shell Script
1 3 (60.00%) SQL
2 1 (20.00%) JavaScript
Qualifications
1 1 (20.00%) ITIL Certification
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 3 (60.00%) SLA
Systems Management
1 3 (60.00%) Oracle RMAN
Vendors
1 3 (60.00%) Oracle
1 3 (60.00%) Remedy
2 2 (40.00%) ServiceNow