The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 24 April 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South Wales / Cardiff
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 33 41 44
Rank change year-on-year +8 +3  
Permanent jobs citing SLA 36 30 22
As % of all permanent IT jobs advertised in Cardiff 6.47% 4.50% 3.31%
As % of the Quality Assurance & Compliance category 45.00% 34.88% 29.33%
Number of salaries quoted 33 24 17
Median salary £36,000 £26,000 £39,600
Median salary % change year-on-year +38.46% -34.34%  
90% offered a salary of more than £22,100 £18,000 £25,700
10% offered a salary of more than £60,000 £29,250 £42,500
UK excluding London median salary £35,000 £35,000 £35,000

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Cardiff
Permanent job vacancies with a requirement for quality assurance and compliance skills 80 86 75
As % of all permanent IT job vacancies advertised in Cardiff 14.39% 12.89% 11.28%
Number of salaries quoted 72 72 59
Median salary £42,500 £32,500 £42,500
Median salary % change year-on-year +30.76% -23.52%  
90% offered a salary of more than £27,000 £21,200 £25,000
10% offered a salary of more than £60,000 £61,250 £45,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Cardiff

The job posting trend of jobs advertised in Cardiff citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Cardiff

SLA
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cardiff.

Salary trend for SLA in Cardiff

SLA
Salary Histogram in Cardiff

The salary distribution of IT jobs citing SLA in Cardiff over the 3 months to 24 April 2017.

Salary histogram for SLA in Cardiff

For the 6 months to 24 April 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for SLA.

1 18 (32.14%) Windows
2 15 (26.79%) Agile Software Development
3 14 (25.00%) Microsoft
3 14 (25.00%) DevOps
4 13 (23.21%) Windows Server
4 13 (23.21%) ITIL
5 12 (21.43%) Active Directory
5 12 (21.43%) VMware
6 11 (19.64%) Games
6 11 (19.64%) Bash Shell
6 11 (19.64%) Puppet
6 11 (19.64%) Continuous Integration
6 11 (19.64%) Security Cleared
6 11 (19.64%) Python
6 11 (19.64%) Perl
6 11 (19.64%) PHP
6 11 (19.64%) Linux
6 11 (19.64%) OO
6 11 (19.64%) Configuration Management
6 11 (19.64%) Opscode Chef
7 10 (17.86%) PDA
8 9 (16.07%) Firewall
9 8 (14.29%) Service Delivery
9 8 (14.29%) Office 365
10 7 (12.50%) Windows Server 2012
10 7 (12.50%) Cisco Certification
10 7 (12.50%) Amazon AWS
11 6 (10.71%) Information Security
11 6 (10.71%) Microsoft Office
11 6 (10.71%) CCNA

SLA
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.93%) MS Exchange
2 4 (7.14%) Exchange Server 2010
3 2 (3.57%) Exchange Server 2007
3 2 (3.57%) Exchange Server 2013
3 2 (3.57%) IIS
4 1 (1.79%) CMS
Applications
1 6 (10.71%) Microsoft Office
2 2 (3.57%) Microsoft Excel
2 2 (3.57%) Microsoft PowerPoint
2 2 (3.57%) MS Visio
Business Applications
1 3 (5.36%) Sage 200
1 3 (5.36%) Sage 50
2 1 (1.79%) Dynamics CRM
Cloud Services
1 8 (14.29%) Office 365
2 7 (12.50%) Amazon AWS
3 1 (1.79%) Microsoft Azure
Communications & Networking
1 9 (16.07%) Firewall
2 5 (8.93%) Wireless
3 4 (7.14%) SAN
4 3 (5.36%) DNS
5 2 (3.57%) LAN
6 1 (1.79%) BGP
6 1 (1.79%) Cisco ASA
6 1 (1.79%) Cisco Nexus
6 1 (1.79%) DHCP
6 1 (1.79%) FTP
6 1 (1.79%) Internet
6 1 (1.79%) IPsec
6 1 (1.79%) IPv4
6 1 (1.79%) IPv6
6 1 (1.79%) MPLS
6 1 (1.79%) OSPF
6 1 (1.79%) VoIP
6 1 (1.79%) WAN
6 1 (1.79%) WebEx
Database & Business Intelligence
1 3 (5.36%) SQL Server
1 3 (5.36%) SQL Server 2008
1 3 (5.36%) SQL Server 2012
1 3 (5.36%) SQL Server 2014
2 1 (1.79%) Relational Database
General
1 11 (19.64%) Games
2 5 (8.93%) Finance
3 4 (7.14%) Telecoms
Job Titles
1 14 (25.00%) IT Support
1 14 (25.00%) Support Engineer
2 11 (19.64%) DevOps Engineer
2 11 (19.64%) IT Engineer
3 10 (17.86%) Break Fix Engineer
3 10 (17.86%) IT Support Engineer
4 6 (10.71%) Infrastructure Engineer
4 6 (10.71%) IT Manager
5 4 (7.14%) Analyst
5 4 (7.14%) Head of Support
5 4 (7.14%) Senior Infrastructure Engineer
6 3 (5.36%) Field Engineer
6 3 (5.36%) Head of Delivery
6 3 (5.36%) Head of Service Delivery
6 3 (5.36%) IT Support Technician
6 3 (5.36%) IT Technician
6 3 (5.36%) Support Analyst
6 3 (5.36%) Support Technician
7 2 (3.57%) 2nd Line Support
7 2 (3.57%) Operations Manager
Libraries, Frameworks & Software Standards
1 3 (5.36%) Web Services
Miscellaneous
1 10 (17.86%) PDA
2 3 (5.36%) Fintech
2 3 (5.36%) Management Information System
3 1 (1.79%) Analytical Skills
3 1 (1.79%) Data Centre
3 1 (1.79%) Distributed Denial-of-Service
Operating Systems
1 18 (32.14%) Windows
2 13 (23.21%) Windows Server
3 11 (19.64%) Linux
4 7 (12.50%) Windows Server 2012
5 4 (7.14%) Mac OS X
6 3 (5.36%) Windows 10
6 3 (5.36%) Windows 7
6 3 (5.36%) Windows 8
7 2 (3.57%) Windows Server 2003
7 2 (3.57%) Windows Server 2008
Processes & Methodologies
1 15 (26.79%) Agile Software Development
2 14 (25.00%) DevOps
3 13 (23.21%) ITIL
4 11 (19.64%) Configuration Management
4 11 (19.64%) Continuous Integration
4 11 (19.64%) OO
5 8 (14.29%) Service Delivery
6 6 (10.71%) Information Security
7 4 (7.14%) Change Management
7 4 (7.14%) CRM
7 4 (7.14%) Statistics
8 3 (5.36%) Cybersecurity
8 3 (5.36%) E-Commerce
8 3 (5.36%) ERP
8 3 (5.36%) Incident Management
8 3 (5.36%) ITIL V3
8 3 (5.36%) ITSM
8 3 (5.36%) Mobile First
8 3 (5.36%) Problem Management
8 3 (5.36%) Service Management
Programming Languages
1 11 (19.64%) Bash Shell
1 11 (19.64%) Perl
1 11 (19.64%) PHP
1 11 (19.64%) Python
Qualifications
1 11 (19.64%) Security Cleared
2 7 (12.50%) Cisco Certification
3 6 (10.71%) CCNA
4 5 (8.93%) MCSE
4 5 (8.93%) Microsoft Certification
5 4 (7.14%) Degree
6 1 (1.79%) ITIL Certification
6 1 (1.79%) MCP
System Software
1 12 (21.43%) Active Directory
2 5 (8.93%) Hyper-V
3 4 (7.14%) VMware Infrastructure
4 2 (3.57%) VMware ESXi
Systems Management
1 11 (19.64%) Opscode Chef
1 11 (19.64%) Puppet
2 3 (5.36%) NetBackup
Vendors
1 14 (25.00%) Microsoft
2 12 (21.43%) VMware
3 5 (8.93%) Cisco
3 5 (8.93%) Dell
4 4 (7.14%) Apple
4 4 (7.14%) Veeam
5 3 (5.36%) Sage
6 2 (3.57%) Alcatel-Lucent
6 2 (3.57%) Avaya
6 2 (3.57%) Ciena
6 2 (3.57%) Huawei
6 2 (3.57%) Nokia
6 2 (3.57%) Tellabs
6 2 (3.57%) Veritas
7 1 (1.79%) CheckPoint
7 1 (1.79%) F5
7 1 (1.79%) Juniper