Period
to 20 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 July 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South Wales > Cardiff
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 40 41 53
Rank change year-on-year +1 +12 -6
Permanent jobs citing SLA 56 71 53
As % of all permanent IT jobs advertised in Cardiff 5.41% 5.15% 3.61%
As % of the Quality Assurance & Compliance category 31.82% 40.11% 33.76%
Number of salaries quoted 52 61 47
Cardiff median annual salary £38,000 £26,500 £39,000
Median salary % change year-on-year +43.40% -32.05% +11.43%
10th Percentile £21,450 £17,000 £22,100
90th Percentile £62,500 £37,500 £43,750
South Wales median annual salary £35,000 £26,500 £37,500
% change year-on-year +32.08% -29.33% +22.94%

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Cardiff
Permanent job vacancies with a requirement for quality assurance and compliance skills 176 177 157
As % of all permanent IT job vacancies advertised in Cardiff 16.99% 12.84% 10.70%
Number of salaries quoted 150 151 131
Cardiff median annual salary £41,000 £32,500 £39,000
Median salary % change year-on-year +26.15% -16.67% +11.43%
10th Percentile £26,750 £19,750 £24,750
90th Percentile £62,500 £50,000 £55,000
South Wales median annual salary £40,000 £35,000 £39,000
% change year-on-year +14.29% -10.26% +20.93%

SLA
Job Vacancy Trend in Cardiff

Job postings citing SLA as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for SLA in Cardiff

SLA
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cardiff.

Salary trend for SLA in Cardiff

SLA
Salary Histogram in Cardiff

The salary distribution of IT jobs citing SLA in Cardiff over the 6 months to 20 July 2017.

Salary histogram for SLA in Cardiff

For the 6 months to 20 July 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for SLA.

1 27 (48.21%) Agile Software Development
2 23 (41.07%) DevOps
3 22 (39.29%) Linux
4 19 (33.93%) OO
4 19 (33.93%) Windows
4 19 (33.93%) Perl
4 19 (33.93%) PHP
4 19 (33.93%) Python
4 19 (33.93%) Configuration Management
4 19 (33.93%) Continuous Integration
4 19 (33.93%) Games
4 19 (33.93%) Bash Shell
4 19 (33.93%) Puppet
4 19 (33.93%) Opscode Chef
5 16 (28.57%) Firewall
6 15 (26.79%) VMware
6 15 (26.79%) Windows Server
7 14 (25.00%) Amazon AWS
7 14 (25.00%) Microsoft
7 14 (25.00%) Active Directory
8 13 (23.21%) ITIL
9 11 (19.64%) Office 365
10 8 (14.29%) Hyper-V
10 8 (14.29%) Dell
10 8 (14.29%) Cisco Certification
11 7 (12.50%) CCNA
11 7 (12.50%) Cisco
11 7 (12.50%) VMware Infrastructure
11 7 (12.50%) Windows Server 2012
12 6 (10.71%) DNS

SLA
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.93%) MS Exchange
2 4 (7.14%) Exchange Server 2010
3 3 (5.36%) CMS
4 2 (3.57%) Exchange Server 2007
4 2 (3.57%) Exchange Server 2013
4 2 (3.57%) IIS
4 2 (3.57%) Sitecore CMS
Applications
1 6 (10.71%) Microsoft Office
Business Applications
1 2 (3.57%) Sage 200
1 2 (3.57%) Sage 50
2 1 (1.79%) Dynamics CRM
Cloud Services
1 14 (25.00%) Amazon AWS
2 11 (19.64%) Office 365
3 1 (1.79%) Microsoft Azure
3 1 (1.79%) SaaS
Communications & Networking
1 16 (28.57%) Firewall
2 6 (10.71%) DNS
2 6 (10.71%) Wireless
3 4 (7.14%) DHCP
3 4 (7.14%) SAN
3 4 (7.14%) VPN
4 3 (5.36%) LAN
4 3 (5.36%) SSL
5 2 (3.57%) WAN
6 1 (1.79%) BGP
6 1 (1.79%) Cisco ASA
6 1 (1.79%) FTP
6 1 (1.79%) Internet
6 1 (1.79%) Intrusion Detection
6 1 (1.79%) IPsec
6 1 (1.79%) IPv4
6 1 (1.79%) IPv6
6 1 (1.79%) MPLS
6 1 (1.79%) Network Security
6 1 (1.79%) OSPF
Database & Business Intelligence
1 4 (7.14%) SQL Server
2 2 (3.57%) SQL Server 2008
2 2 (3.57%) SQL Server 2012
2 2 (3.57%) SQL Server 2014
3 1 (1.79%) Relational Database
Development Applications
1 2 (3.57%) SQL Server Management Studio (SSMS)
1 2 (3.57%) Team Foundation Server
1 2 (3.57%) TeamCity
1 2 (3.57%) Visual Studio
General
1 19 (33.93%) Games
2 4 (7.14%) Finance
Job Titles
1 19 (33.93%) DevOps Engineer
2 8 (14.29%) Support Engineer
3 6 (10.71%) Analyst
3 6 (10.71%) Infrastructure Engineer
3 6 (10.71%) IT Support
4 5 (8.93%) 2nd Line Support
4 5 (8.93%) Head of Support
5 4 (7.14%) Infrastructure Support
5 4 (7.14%) IT Engineer
5 4 (7.14%) Senior Infrastructure Engineer
6 3 (5.36%) 2nd Line Support Analyst
6 3 (5.36%) Break Fix Engineer
6 3 (5.36%) Head of Delivery
6 3 (5.36%) Head of Service Delivery
6 3 (5.36%) Infrastructure Analyst
6 3 (5.36%) Infrastructure Support Analyst
6 3 (5.36%) IT Support Engineer
6 3 (5.36%) NOC Engineer
6 3 (5.36%) Support Analyst
7 2 (3.57%) Applications Support
Libraries, Frameworks & Software Standards
1 4 (7.14%) Web Services
2 2 (3.57%) .NET
2 2 (3.57%) ASP.NET Web Forms
2 2 (3.57%) CSS
2 2 (3.57%) HTML
Miscellaneous
1 4 (7.14%) Fintech
2 3 (5.36%) Analytical Skills
2 3 (5.36%) PDA
2 3 (5.36%) Xbox
3 1 (1.79%) Data Centre
3 1 (1.79%) Distributed Denial-of-Service
3 1 (1.79%) Enterprise Cloud
3 1 (1.79%) Management Information System
Operating Systems
1 22 (39.29%) Linux
2 19 (33.93%) Windows
3 15 (26.79%) Windows Server
4 7 (12.50%) Windows Server 2012
5 4 (7.14%) Mac OS X
6 3 (5.36%) Ubuntu
7 2 (3.57%) Windows 10
7 2 (3.57%) Windows 7
7 2 (3.57%) Windows 8
7 2 (3.57%) Windows Server 2003
7 2 (3.57%) Windows Server 2008
Processes & Methodologies
1 27 (48.21%) Agile Software Development
2 23 (41.07%) DevOps
3 19 (33.93%) Configuration Management
3 19 (33.93%) Continuous Integration
3 19 (33.93%) OO
4 13 (23.21%) ITIL
5 5 (8.93%) Information Security
5 5 (8.93%) Service Delivery
6 4 (7.14%) Cybersecurity
6 4 (7.14%) Mobile First
7 3 (5.36%) CRM
7 3 (5.36%) Root Cause Analysis
7 3 (5.36%) Task Automation
8 2 (3.57%) E-Commerce
8 2 (3.57%) ERP
8 2 (3.57%) Load Balancing
8 2 (3.57%) MVC
9 1 (1.79%) IT Strategy
9 1 (1.79%) Mentoring
9 1 (1.79%) Service Desk Management
Programming Languages
1 19 (33.93%) Bash Shell
1 19 (33.93%) Perl
1 19 (33.93%) PHP
1 19 (33.93%) Python
2 2 (3.57%) C#
2 2 (3.57%) JavaScript
2 2 (3.57%) SQL
Qualifications
1 8 (14.29%) Cisco Certification
2 7 (12.50%) CCNA
3 5 (8.93%) MCSE
3 5 (8.93%) Microsoft Certification
4 4 (7.14%) Security Cleared
5 3 (5.36%) Degree
6 1 (1.79%) ITIL Certification
6 1 (1.79%) MCP
System Software
1 14 (25.00%) Active Directory
2 8 (14.29%) Hyper-V
3 7 (12.50%) VMware Infrastructure
4 2 (3.57%) VMware ESXi
5 1 (1.79%) Docker
Systems Management
1 19 (33.93%) Opscode Chef
1 19 (33.93%) Puppet
2 3 (5.36%) NetBackup
3 1 (1.79%) Ansible
Vendors
1 15 (26.79%) VMware
2 14 (25.00%) Microsoft
3 8 (14.29%) Dell
4 7 (12.50%) Cisco
5 4 (7.14%) Apple
5 4 (7.14%) Veeam
6 3 (5.36%) Red Hat
7 2 (3.57%) CheckPoint
7 2 (3.57%) Sage
7 2 (3.57%) Sitecore
7 2 (3.57%) Veritas
8 1 (1.79%) Avaya
8 1 (1.79%) F5
8 1 (1.79%) Juniper