The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England / North West
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank 107 50 66
Rank change year-on-year -57 +16  
Permanent jobs citing Service Delivery 158 255 255
As % of all permanent IT jobs advertised in the North West 2.59% 4.49% 3.83%
As % of the Processes & Methodologies category 2.87% 5.10% 4.32%
Number of salaries quoted 118 204 173
Median salary £45,000 £46,250 £47,500
Median salary % change year-on-year -2.70% -2.63%  
90% offered a salary of more than £28,200 £27,500 £30,000
10% offered a salary of more than £65,000 £72,500 £64,500
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process and methodology skills.

Process & Methodology Skills
North West
Permanent job vacancies with a requirement for process and methodology skills 5510 4996 5898
As % of all permanent IT job vacancies advertised in the North West 90.45% 87.88% 88.51%
Number of salaries quoted 4582 4155 4746
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the North West.

Salary trend for Service Delivery in the North West

Service Delivery
Salary Histogram in the North West

The salary distribution of IT jobs citing Service Delivery in the North West over the 3 months to 27 March 2017.

Salary histogram for Service Delivery in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -70 81 £45,000 -5.26% 20
Cheshire +10 54 £47,500 +18.75% 5
Merseyside -12 13 £31,000 +6.89% 3
Lancashire -5 8 £43,750 +130.26% 2
Service Delivery
England

Service Delivery
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 27 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 175 (47.17%) ITIL
2 95 (25.61%) Finance
3 89 (23.99%) Agile Software Development
4 68 (18.33%) Service Management
4 68 (18.33%) Microsoft
5 59 (15.90%) Windows
6 55 (14.82%) Stakeholder Management
7 52 (14.02%) Service Design
8 49 (13.21%) MS Excel
9 48 (12.94%) SQL
9 48 (12.94%) SLA
10 47 (12.67%) Web Services
11 46 (12.40%) Incident Management
12 40 (10.78%) ITIL Certification
13 39 (10.51%) Degree
14 38 (10.24%) Active Directory
15 37 (9.97%) Information Security
16 36 (9.70%) Telecoms
16 36 (9.70%) .NET
16 36 (9.70%) Performance Management
17 35 (9.43%) Java
18 33 (8.89%) Scrum
18 33 (8.89%) Waterfall
19 32 (8.63%) Change Management
19 32 (8.63%) HTML
20 31 (8.36%) JavaScript
20 31 (8.36%) CSS
20 31 (8.36%) Risk Management
20 31 (8.36%) ITIL V3
21 30 (8.09%) Continuous Improvement

Service Delivery
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (4.58%) SharePoint
2 14 (3.77%) MS Exchange
3 10 (2.70%) Exchange Server 2010
4 8 (2.16%) GeoServer
4 8 (2.16%) IIS
5 6 (1.62%) Exchange Server 2013
6 5 (1.35%) Drupal
7 4 (1.08%) Apache
7 4 (1.08%) Confluence
7 4 (1.08%) Exchange Server 2007
7 4 (1.08%) SharePoint 2010
7 4 (1.08%) SharePoint 2013
7 4 (1.08%) Skype for Business
8 2 (0.54%) OpenEdge
9 1 (0.27%) GroupWise
9 1 (0.27%) SAS
9 1 (0.27%) Zimbra
Applications
1 49 (13.21%) MS Excel
2 23 (6.20%) MS PowerPoint
3 22 (5.93%) MS Office
4 5 (1.35%) Acrobat
4 5 (1.35%) Camtasia
4 5 (1.35%) Snagit
5 1 (0.27%) Adobe Premiere
Business Applications
1 4 (1.08%) Oracle EBS
1 4 (1.08%) ResourceLink
1 4 (1.08%) SAP ERP
2 3 (0.81%) Remedy ITSM
3 1 (0.27%) Dynamics CRM
3 1 (0.27%) Magento
3 1 (0.27%) NetSuite
3 1 (0.27%) Sage X3
3 1 (0.27%) SAP Business One
Cloud Services
1 15 (4.04%) SaaS
2 11 (2.96%) Amazon AWS
3 7 (1.89%) Microsoft Azure
4 6 (1.62%) Office 365
5 4 (1.08%) FinancialForce.com
6 1 (0.27%) Amazon EC2
6 1 (0.27%) Amazon S3
6 1 (0.27%) Google Cloud Platform
6 1 (0.27%) IaaS
6 1 (0.27%) PaaS
6 1 (0.27%) Virtual Private Cloud
Communications & Networking
1 28 (7.55%) Internet
2 18 (4.85%) Network Security
2 18 (4.85%) SAN
3 16 (4.31%) DNS
4 14 (3.77%) DHCP
5 13 (3.50%) Firewall
6 9 (2.43%) Intrusion Detection
6 9 (2.43%) LAN
6 9 (2.43%) WAN
7 7 (1.89%) SMS
7 7 (1.89%) VLAN
8 6 (1.62%) VPN
9 5 (1.35%) HTTP
9 5 (1.35%) NAS
9 5 (1.35%) TCP/IP
10 4 (1.08%) LLU
11 3 (0.81%) Cisco ASA
11 3 (0.81%) MPLS
12 2 (0.54%) IPsec
12 2 (0.54%) Remote Desktop
Database & Business Intelligence
1 28 (7.55%) SQL Server
2 8 (2.16%) PostgreSQL
3 6 (1.62%) MySQL
4 5 (1.35%) BusinessObjects
4 5 (1.35%) SQL Server 2012
5 4 (1.08%) RDBMS
5 4 (1.08%) Relational Database
6 3 (0.81%) Big Data
6 3 (0.81%) Data Warehouse
6 3 (0.81%) Hadoop
6 3 (0.81%) SQL Server Integration Services
6 3 (0.81%) SQL Server Reporting Services
7 2 (0.54%) Enterprise Data Warehouse
7 2 (0.54%) NoSQL
7 2 (0.54%) Oracle Database
8 1 (0.27%) ActiveReports
8 1 (0.27%) Amazon RDS
8 1 (0.27%) GIS
8 1 (0.27%) SQL Server 2008
8 1 (0.27%) SQL Server Analysis Services
Development Applications
1 25 (6.74%) MSTest
1 25 (6.74%) NUnit
2 11 (2.96%) JIRA
3 10 (2.70%) Atlassian Bamboo
4 4 (1.08%) Bitbucket
4 4 (1.08%) EasyMock
4 4 (1.08%) Jenkins
4 4 (1.08%) JUnit
5 3 (0.81%) Team Foundation Server
6 2 (0.54%) Talend Open Studio
7 1 (0.27%) Appium
7 1 (0.27%) Artifactory
7 1 (0.27%) Git (software)
7 1 (0.27%) Oracle APEX
7 1 (0.27%) Selenium
General
1 95 (25.61%) Finance
2 36 (9.70%) Telecoms
3 15 (4.04%) Banking
4 12 (3.23%) Retail
5 11 (2.96%) Law
6 9 (2.43%) Marketing
7 8 (2.16%) Corporate Banking
7 8 (2.16%) Financial Institution
8 7 (1.89%) Manufacturing
9 5 (1.35%) French Language
9 5 (1.35%) German Language
10 4 (1.08%) Billing
11 2 (0.54%) Advertising
11 2 (0.54%) Back Office
12 1 (0.27%) Games
12 1 (0.27%) Legal
Job Titles
1 73 (19.68%) Service Manager
2 50 (13.48%) Analyst
3 48 (12.94%) Delivery Manager
4 45 (12.13%) Services Delivery Manager
5 30 (8.09%) Software Engineer
6 28 (7.55%) Consultant
6 28 (7.55%) IT Manager
7 25 (6.74%) .NET Software Engineer
7 25 (6.74%) C# Software Engineer
8 20 (5.39%) Team Leader
9 16 (4.31%) IT Services Manager
9 16 (4.31%) Senior Analyst
10 15 (4.04%) Business Analyst
11 14 (3.77%) Senior Business Analyst
11 14 (3.77%) Service Analyst
12 13 (3.50%) IT Consultant
12 13 (3.50%) IT Support
12 13 (3.50%) Security Manager
13 12 (3.23%) Service Support Manager
13 12 (3.23%) Support Analyst
Libraries, Frameworks & Software Standards
1 47 (12.67%) Web Services
2 36 (9.70%) .NET
3 32 (8.63%) HTML
4 31 (8.36%) CSS
5 29 (7.82%) XML
6 28 (7.55%) ASP.NET
7 27 (7.28%) SOAP
8 26 (7.01%) jQuery
9 25 (6.74%) LINQ
9 25 (6.74%) RESTful
9 25 (6.74%) Silverlight
9 25 (6.74%) WCF
9 25 (6.74%) WF
9 25 (6.74%) WPF
9 25 (6.74%) XSLT
10 7 (1.89%) Flash
11 4 (1.08%) EJB
11 4 (1.08%) Java EE
11 4 (1.08%) JSF
11 4 (1.08%) Spring
Miscellaneous
1 27 (7.28%) Data Centre
2 14 (3.77%) Analytical Skills
2 14 (3.77%) Management Information System
3 13 (3.50%) iPad
3 13 (3.50%) Virtual Team
4 12 (3.23%) PKI
5 9 (2.43%) Security Operations Centre
6 8 (2.16%) User Experience
7 7 (1.89%) Cyberthreat
7 7 (1.89%) Enterprise Software
8 5 (1.35%) Computer Science
8 5 (1.35%) Driving Licence
8 5 (1.35%) FMCG
8 5 (1.35%) Public Cloud
9 4 (1.08%) PMI
9 4 (1.08%) Wiki
10 3 (0.81%) CMDB
10 3 (0.81%) iPhone
11 2 (0.54%) Mobile App
12 1 (0.27%) Private Cloud
Operating Systems
1 59 (15.90%) Windows
2 30 (8.09%) Windows Server
3 18 (4.85%) Linux
4 17 (4.58%) Windows 7
5 16 (4.31%) Windows Server 2008
6 9 (2.43%) Red Hat Enterprise Linux
6 9 (2.43%) Windows Server 2012
7 8 (2.16%) Windows 10
8 6 (1.62%) Windows XP
9 5 (1.35%) CentOS
9 5 (1.35%) Mac OS X
9 5 (1.35%) Unix
9 5 (1.35%) Windows 8
9 5 (1.35%) Windows Server 2003
10 3 (0.81%) Android
10 3 (0.81%) Apple iOS
Processes & Methodologies
1 175 (47.17%) ITIL
2 89 (23.99%) Agile Software Development
3 68 (18.33%) Service Management
4 55 (14.82%) Stakeholder Management
5 52 (14.02%) Service Design
6 46 (12.40%) Incident Management
7 37 (9.97%) Information Security
8 36 (9.70%) Performance Management
9 33 (8.89%) Scrum
9 33 (8.89%) Waterfall
10 32 (8.63%) Change Management
11 31 (8.36%) ITIL V3
11 31 (8.36%) Risk Management
12 30 (8.09%) Continuous Improvement
12 30 (8.09%) Software Engineering
13 29 (7.82%) OO
13 29 (7.82%) Project Management
14 28 (7.55%) Continuous Integration
15 27 (7.28%) DSDM
15 27 (7.28%) RUP
Programming Languages
1 48 (12.94%) SQL
2 35 (9.43%) Java
3 31 (8.36%) JavaScript
4 29 (7.82%) C++
5 28 (7.55%) C#
6 26 (7.01%) PL/SQL
6 26 (7.01%) T-SQL
7 8 (2.16%) PowerShell
8 7 (1.89%) C
9 5 (1.35%) Python
10 4 (1.08%) PHP
11 1 (0.27%) Shell Script
Qualifications
1 40 (10.78%) ITIL Certification
2 39 (10.51%) Degree
3 29 (7.82%) ISEB
4 26 (7.01%) Security Cleared
5 22 (5.93%) SC Cleared
6 18 (4.85%) CISSP
7 14 (3.77%) CISM
8 12 (3.23%) Microsoft Certification
9 9 (2.43%) MCP
10 8 (2.16%) CCNA
10 8 (2.16%) Cisco Certification
11 5 (1.35%) CCNP
11 5 (1.35%) ITIL Foundation Certificate
11 5 (1.35%) JNCIA
11 5 (1.35%) MCITP
11 5 (1.35%) MCSA
11 5 (1.35%) MOS
12 4 (1.08%) PMI Certification
13 3 (0.81%) GCFA
13 3 (0.81%) SANS
Quality Assurance & Compliance
1 48 (12.94%) SLA
2 30 (8.09%) ISO/IEC 27001
3 17 (4.58%) PCI DSS
4 15 (4.04%) ISO 9001
5 14 (3.77%) ISO 14001
6 6 (1.62%) QA
7 5 (1.35%) PMO
8 2 (0.54%) COBIT
8 2 (0.54%) Cyber Essentials
8 2 (0.54%) Data Quality
8 2 (0.54%) ISO 9000
9 1 (0.27%) Sarbanes-Oxley
System Software
1 38 (10.24%) Active Directory
2 16 (4.31%) VMware Infrastructure
3 14 (3.77%) Hyper-V
4 4 (1.08%) Virtual Servers
5 3 (0.81%) VMware ESXi
5 3 (0.81%) XenApp
6 2 (0.54%) XenDesktop
7 1 (0.27%) NDS
7 1 (0.27%) NetIQ eDirectory
7 1 (0.27%) Terminal Services
7 1 (0.27%) vSphere
7 1 (0.27%) Xen
Systems Management
1 5 (1.35%) Backup Exec
2 4 (1.08%) Failover Clustering
2 4 (1.08%) FortiGate
2 4 (1.08%) SCCM
3 3 (0.81%) Microsoft Intune
3 3 (0.81%) RSA enVision
4 2 (0.54%) Nagios
4 2 (0.54%) Systems Management Server (SMS)
5 1 (0.27%) Kibana
5 1 (0.27%) SCOM
5 1 (0.27%) WSUS
Vendors
1 68 (18.33%) Microsoft
2 20 (5.39%) VMware
3 16 (4.31%) Cisco
3 16 (4.31%) Oracle
4 15 (4.04%) SAP
5 14 (3.77%) Juniper
6 13 (3.50%) Cadence
7 11 (2.96%) Citrix
8 10 (2.70%) Palo Alto
9 9 (2.43%) Red Hat
9 9 (2.43%) Symantec
9 9 (2.43%) Veeam
10 6 (1.62%) Adobe
10 6 (1.62%) Apple
10 6 (1.62%) CheckPoint
10 6 (1.62%) iManage
10 6 (1.62%) Remedy
10 6 (1.62%) Salesforce.com
11 5 (1.35%) Fortinet
11 5 (1.35%) ServiceNow
Manchester, Lancashire
Uniting Ambition
Salary: £40k - 55k per year
Posted: 16 hours ago
Macclesfield
Volt
Salary: £20000 - £23000 per annum
Posted: 7 days ago
Crewe, Cheshire
Digitech Resourcing Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 5 days ago
Bolton, Lancashire
Recital Consulting
Salary: £18000 - £22000 Per Annum
Posted: 4 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 4 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum + fantastic benefits and pension
Posted: 17 days ago
Lancashire
British Red Cross
Salary: £20000 - £22500 per annum
Posted: 12 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 7 days ago
Salford
RM Plc
Salary: £15000 - £22000 per annum + bonus, benefits
Posted: 7 days ago
Manchester, Lancashire
RM plc
Salary: £15000 - £22000 per annum + bonus, benefits
Posted: 6 days ago
Wirral, Merseyside
Greywood Associates Limited
Salary: £24000 - £26000 per annum + bens
Posted: 6 days ago
Salford
Applause IT Ltd
Salary: £20000 - £25000 per annum
Posted: 11 days ago
Manchester, Lancashire
Calibre Search Ltd
Salary: £55000 - £60000 per annum
Posted: 6 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 13 days ago
Manchester, Lancashire
Candour Solutions
Salary: From £40,000 to £60,000 per annum Outstanding + Bens
Posted: 5 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £60,000 per annum plus benefits
Posted: 5 days ago
St. Helens
greywood
Salary: £30000 - £32000 per annum + bens
Posted: 12 days ago
Salford, Lancashire
Raytheon Systems Ltd
Posted: 6 days ago
Warrington, Cheshire
Searchability
Posted: 17 hours ago
Blackpool, Lancashire
Blackpool and The Fylde College
Salary: From £27,449 to £30,004 per annum plus pension and benefits
Posted: 10 days ago
Liverpool
Applause IT Ltd
Salary: £20000 - £22000 per annum + + Great Benefits
Posted: 7 days ago
Manchester
Bupa
Posted: 12 days ago
Manchester, Lancashire
Talent HR
Salary: From £30,000 to £50,000 per annum
Posted: 10 days ago
Chester Le Street, County Durham
ITPS
Salary: Competitive + Benefits
Posted: 26 days ago
Manchester, Lancashire
Talent HR
Salary: From £40,000 to £50,000 per annum
Posted: 10 days ago
Manchester, Lancashire
Talent HR
Salary: From £35,000 to £50,000 per annum
Posted: 10 days ago