The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / North West
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 124 95 93
Rank change year-on-year -29 -2  
Permanent jobs citing Service Management 169 150 198
As % of all permanent IT jobs advertised in the North West 2.46% 2.71% 3.10%
As % of the Processes & Methodologies category 2.73% 3.07% 3.45%
Number of salaries quoted 101 118 148
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £22,000 £29,400 £25,500
10% offered a salary of more than £72,500 £62,500 £62,500
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process and methodology skills.

Process & Methodology Skills
North West
Permanent job vacancies with a requirement for process and methodology skills 6180 4891 5734
As % of all permanent IT job vacancies advertised in the North West 89.83% 88.29% 89.73%
Number of salaries quoted 5009 4133 4657
Median salary £43,500 £42,500 £40,000
Median salary % change year-on-year +2.35% +6.25%  
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the North West.

Salary trend for Service Management in the North West

Service Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Service Management in the North West over the 3 months to 26 June 2017.

Salary histogram for Service Management in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -42 75 £47,500 +5.55% 14
Cheshire +12 74 £45,000 +42.85% 8
Merseyside -17 15 £40,000 -20.00% 4
Cumbria -1 4 - -
Lancashire +1 1 £41,533 -7.70%
Service Management
England

For the 6 months to 26 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 212 (63.86%) ITIL
2 116 (34.94%) Windows
3 105 (31.63%) Finance
4 82 (24.70%) Microsoft
5 64 (19.28%) Service Delivery
5 64 (19.28%) Agile Software Development
6 58 (17.47%) Active Directory
7 56 (16.87%) ITSM
8 53 (15.96%) Cisco
8 53 (15.96%) Windows Server
9 50 (15.06%) SLA
9 50 (15.06%) Stakeholder Management
10 49 (14.76%) Microsoft Office
11 46 (13.86%) Banking
12 42 (12.65%) Project Management
13 41 (12.35%) Risk Management
14 40 (12.05%) Java
15 39 (11.75%) Incident Management
16 38 (11.45%) Windows 7
16 38 (11.45%) ITIL V3
17 37 (11.14%) Problem Management
17 37 (11.14%) Change Management
18 36 (10.84%) SQL
18 36 (10.84%) Citrix
19 34 (10.24%) Cisco Certification
19 34 (10.24%) Line Management
20 33 (9.94%) ITIL Certification
21 32 (9.64%) VPN
21 32 (9.64%) Web Services
21 32 (9.64%) Management Information System

Service Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (6.02%) MS Exchange
2 14 (4.22%) Exchange Server 2010
2 14 (4.22%) JBoss
3 13 (3.92%) WebSphere
4 11 (3.31%) WebLogic
5 10 (3.01%) SharePoint
6 7 (2.11%) Apache
7 6 (1.81%) CICS
8 5 (1.51%) Confluence
8 5 (1.51%) Tomcat
9 4 (1.20%) Exchange Server 2013
9 4 (1.20%) GeoServer
9 4 (1.20%) IIS
9 4 (1.20%) SharePoint 2013
10 2 (0.60%) Drupal
10 2 (0.60%) SAS
10 2 (0.60%) Skype for Business
11 1 (0.30%) IBM Notes
11 1 (0.30%) nginx
11 1 (0.30%) SharePoint 2010
Applications
1 49 (14.76%) Microsoft Office
2 7 (2.11%) Microsoft Excel
3 2 (0.60%) Microsoft PowerPoint
4 1 (0.30%) Acrobat
4 1 (0.30%) MS Visio
Business Applications
1 7 (2.11%) Remedy ITSM
2 2 (0.60%) Sentinel
3 1 (0.30%) BASE24
3 1 (0.30%) Pega PRPC
Cloud Services
1 21 (6.33%) Amazon AWS
1 21 (6.33%) Microsoft Azure
2 17 (5.12%) Office 365
3 7 (2.11%) IaaS
4 6 (1.81%) PaaS
4 6 (1.81%) SaaS
5 1 (0.30%) Adobe Creative Cloud
5 1 (0.30%) OneDrive
5 1 (0.30%) OpenShift
Communications & Networking
1 32 (9.64%) VPN
2 28 (8.43%) WAN
3 26 (7.83%) Firewall
4 24 (7.23%) TCP/IP
5 22 (6.63%) DNS
6 21 (6.33%) DHCP
6 21 (6.33%) Unified Communications
7 15 (4.52%) LAN
8 11 (3.31%) NetScaler
9 10 (3.01%) Remote Desktop
9 10 (3.01%) VoIP
10 9 (2.71%) BGP
10 9 (2.71%) IP Telephony
10 9 (2.71%) SAN
11 8 (2.41%) MPLS
11 8 (2.41%) Network Security
11 8 (2.41%) SSL
12 7 (2.11%) Cisco ASA
12 7 (2.11%) OSPF
12 7 (2.11%) Wireless
Database & Business Intelligence
1 23 (6.93%) SQL Server
2 12 (3.61%) MySQL
3 11 (3.31%) PostgreSQL
4 10 (3.01%) DB2
5 7 (2.11%) CouchDB
5 7 (2.11%) NoSQL
6 5 (1.51%) GIS
6 5 (1.51%) Oracle Database
7 3 (0.90%) Relational Database
8 2 (0.60%) IMS/DB
8 2 (0.60%) MS Access
8 2 (0.60%) Oracle Reports
9 1 (0.30%) Hadoop
9 1 (0.30%) Ingres
9 1 (0.30%) MariaDB
9 1 (0.30%) MongoDB
9 1 (0.30%) RDBMS
Development Applications
1 11 (3.31%) ClearCase
1 11 (3.31%) Subversion
2 9 (2.71%) Git (software)
3 5 (1.51%) MSI
4 4 (1.20%) InstallShield
5 3 (0.90%) Jenkins
5 3 (0.90%) JIRA
5 3 (0.90%) JUnit
5 3 (0.90%) Maven
6 2 (0.60%) Ant
6 2 (0.60%) Gradle
6 2 (0.60%) Team Foundation Server
6 2 (0.60%) Visual Studio Team System
7 1 (0.30%) Selenium
7 1 (0.30%) SonarQube
7 1 (0.30%) Sonatype Nexus
General
1 105 (31.63%) Finance
2 46 (13.86%) Banking
3 29 (8.73%) Telecoms
4 11 (3.31%) Corporate Banking
4 11 (3.31%) Manufacturing
5 10 (3.01%) Financial Institution
5 10 (3.01%) Investment Banking
5 10 (3.01%) Retail
6 9 (2.71%) German Language
6 9 (2.71%) Publishing
7 8 (2.41%) Law
8 6 (1.81%) Legal
8 6 (1.81%) Marketing
9 5 (1.51%) Pharmaceutical
10 4 (1.20%) Retail Banking
11 1 (0.30%) Automotive
11 1 (0.30%) Billing
11 1 (0.30%) French Language
11 1 (0.30%) Spanish Language
Job Titles
1 48 (14.46%) Analyst
2 41 (12.35%) Service Manager
3 23 (6.93%) Service Analyst
4 21 (6.33%) Architect
4 21 (6.33%) Network Engineer
4 21 (6.33%) Service Desk Analyst
5 18 (5.42%) IT Manager
6 17 (5.12%) Support Engineer
7 16 (4.82%) Infrastructure Engineer
8 14 (4.22%) 1st Line Support
8 14 (4.22%) Operations Manager
9 13 (3.92%) Consultant
9 13 (3.92%) Developer
9 13 (3.92%) IT Services Manager
9 13 (3.92%) Services Delivery Manager
10 12 (3.61%) Applications Support
10 12 (3.61%) Senior Infrastructure Engineer
10 12 (3.61%) Support Analyst
10 12 (3.61%) Team Leader
11 11 (3.31%) Network Manager
Libraries, Frameworks & Software Standards
1 32 (9.64%) Web Services
2 20 (6.02%) .NET
3 18 (5.42%) XML
4 15 (4.52%) HTML
5 14 (4.22%) JMS
6 13 (3.92%) CSS
6 13 (3.92%) EJB
6 13 (3.92%) JSP
6 13 (3.92%) Servlets
7 12 (3.61%) Hibernate
7 12 (3.61%) J2EE
8 11 (3.31%) Struts
8 11 (3.31%) WSDL
8 11 (3.31%) XSD
9 7 (2.11%) ASP.NET
10 5 (1.51%) JSON
11 4 (1.20%) ASP.NET MVC
11 4 (1.20%) jQuery
12 3 (0.90%) .NET Framework
12 3 (0.90%) REST
Miscellaneous
1 32 (9.64%) Management Information System
2 25 (7.53%) Analytical Skills
3 19 (5.72%) CMDB
4 15 (4.52%) Data Centre
4 15 (4.52%) PMI
5 13 (3.92%) Mainframe
6 10 (3.01%) Virtual Team
7 9 (2.71%) N-Tier
8 8 (2.41%) Video Conferencing
9 6 (1.81%) Life Science
10 5 (1.51%) HP Storage
10 5 (1.51%) Mobile Computing
10 5 (1.51%) Replication
10 5 (1.51%) Smart Energy
10 5 (1.51%) Smart Meter
11 4 (1.20%) Computer Science
11 4 (1.20%) User Experience
12 3 (0.90%) Contactless
12 3 (0.90%) PKI
13 2 (0.60%) Private Cloud
Operating Systems
1 116 (34.94%) Windows
2 53 (15.96%) Windows Server
3 38 (11.45%) Windows 7
4 31 (9.34%) Windows Server 2003
5 24 (7.23%) Windows Server 2012
6 21 (6.33%) Windows Server 2008
7 20 (6.02%) Linux
8 19 (5.72%) Unix
9 13 (3.92%) Windows XP
10 11 (3.31%) Windows 8
11 5 (1.51%) AIX
12 4 (1.20%) Android
12 4 (1.20%) Apple iOS
13 3 (0.90%) Windows 10
14 2 (0.60%) Mac OS
15 1 (0.30%) Red Hat Enterprise Linux
15 1 (0.30%) Windows 2000
Processes & Methodologies
1 212 (63.86%) ITIL
2 64 (19.28%) Agile Software Development
2 64 (19.28%) Service Delivery
3 56 (16.87%) ITSM
4 50 (15.06%) Stakeholder Management
5 42 (12.65%) Project Management
6 41 (12.35%) Risk Management
7 39 (11.75%) Incident Management
8 38 (11.45%) ITIL V3
9 37 (11.14%) Change Management
9 37 (11.14%) Problem Management
10 34 (10.24%) Line Management
11 29 (8.73%) Waterfall
12 28 (8.43%) Configuration Management
13 26 (7.83%) Disaster Recovery
13 26 (7.83%) SDLC
14 25 (7.53%) Mentoring
14 25 (7.53%) PRINCE2
15 21 (6.33%) DevOps
16 18 (5.42%) Continuous Integration
Programming Languages
1 40 (12.05%) Java
2 36 (10.84%) SQL
3 22 (6.63%) JavaScript
4 16 (4.82%) C#
5 14 (4.22%) PowerShell
6 9 (2.71%) PHP
7 6 (1.81%) COBOL
8 5 (1.51%) PL/SQL
9 4 (1.20%) Assembly Language
10 3 (0.90%) C
10 3 (0.90%) Shell Script
11 2 (0.60%) VBScript
12 1 (0.30%) Perl
Qualifications
1 34 (10.24%) Cisco Certification
2 33 (9.94%) ITIL Certification
3 32 (9.64%) Degree
4 31 (9.34%) CCNP
5 30 (9.04%) Security Cleared
6 24 (7.23%) Microsoft Certification
7 17 (5.12%) MCP
7 17 (5.12%) PMI Certification
8 16 (4.82%) MCSA
8 16 (4.82%) MCSE
9 15 (4.52%) BC Cleared
10 11 (3.31%) SC Cleared
11 10 (3.01%) CCIE
12 9 (2.71%) MOS
13 8 (2.41%) ISEB
13 8 (2.41%) PMP
14 6 (1.81%) CCNA
14 6 (1.81%) DBS Check
15 5 (1.51%) MCITP
16 4 (1.20%) MCDST
Quality Assurance & Compliance
1 50 (15.06%) SLA
2 6 (1.81%) ISO/IEC 20000
2 6 (1.81%) PMO
3 5 (1.51%) ISO/IEC 27001
4 4 (1.20%) PMBOK
4 4 (1.20%) QA
5 3 (0.90%) Sarbanes-Oxley
6 2 (0.60%) COBIT
6 2 (0.60%) COSO
6 2 (0.60%) Data Quality
6 2 (0.60%) PCI DSS
7 1 (0.30%) BS25999
7 1 (0.30%) ISO 9001
System Software
1 58 (17.47%) Active Directory
2 17 (5.12%) VMware Infrastructure
3 11 (3.31%) Hyper-V
4 8 (2.41%) Terminal Server
5 7 (2.11%) XenApp
6 5 (1.51%) Microsoft App-V
7 3 (0.90%) VMware ESXi
8 1 (0.30%) Firmware
8 1 (0.30%) vSphere
8 1 (0.30%) Xen
Systems Management
1 12 (3.61%) SCCM
2 9 (2.71%) SCOrch
3 4 (1.20%) AirWatch
4 3 (0.90%) CA Wily
4 3 (0.90%) Opscode Chef
5 2 (0.60%) BladeLogic
5 2 (0.60%) Norton AntiVirus
5 2 (0.60%) Puppet
5 2 (0.60%) SCOM
5 2 (0.60%) ServiceCenter
6 1 (0.30%) Backup Exec
6 1 (0.30%) HAProxy
6 1 (0.30%) Microsoft Clustering
6 1 (0.30%) Microsoft Intune
6 1 (0.30%) Nagios
6 1 (0.30%) SCSM
Vendors
1 82 (24.70%) Microsoft
2 53 (15.96%) Cisco
3 36 (10.84%) Citrix
4 27 (8.13%) VMware
5 21 (6.33%) Oracle
5 21 (6.33%) ServiceNow
6 17 (5.12%) Juniper
7 16 (4.82%) F5
7 16 (4.82%) Riverbed
8 11 (3.31%) Chordiant
8 11 (3.31%) HP
9 9 (2.71%) AppSense
9 9 (2.71%) Remedy
10 6 (1.81%) BMC
11 5 (1.51%) 3PAR
11 5 (1.51%) Sun
11 5 (1.51%) Teradata
12 4 (1.20%) AppDynamics
12 4 (1.20%) Cadence
12 4 (1.20%) NCR
Manchester, Lancashire
ReThink Recruitment
Salary: £50000 - £60000 per annum + bonus, pension, 28 days holiday
Posted: 1 hour ago
Wilmslow, Cheshire
Rullion
Posted: 5 days ago
Manchester
Nigel Frank International
Salary: £50000 - £60000 per annum + Benefits
Posted: 3 days ago
Cheadle, Cheshire
Cloudscope
Salary: £17k - 20k per year
Posted: 2 days ago
Manchester
IQ Telecom
Salary: £23000 - £28000 per annum
Posted: 3 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £40000 - £60000 per annum + Fantastic Benefits
Posted: 4 days ago
Cheadle, Cheshire
Jagger Talent
Salary: From £17,000 to £20,000 per annum + Parking + Pension + Overtime
Posted: 3 days ago
Manchester, Lancashire
NHS Blood And Transplant
Salary: From £40,428 to £48,514 per annum
Posted: 4 days ago
Cheshire
Adria Solutions Ltd
Salary: £40000 - £60000 per annum + Benefits
Posted: 5 days ago
Liverpool, Merseyside
Randstad Strategic Accounts
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Manchester, Lancashire
Hitachi Consulting UK
Salary: £90,000 per annum
Posted: 3 days ago
Crewe, Cheshire
Oscar
Salary: £50000 - £60000 per annum
Posted: 6 days ago
Knutsford, Cheshire
Barclays
Posted: 4 days ago
Liverpool
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 11 days ago
Bury, Lancashire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: 5 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 4 days ago
Manchester
Adria Solutions Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 21 days ago
Greater Manchester
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 3 days ago
Manchester
IQ Telecom
Salary: £23000 - £24000 per annum
Posted: 13 days ago
Liverpool, Merseyside
Avance Consulting
Posted: 3 days ago
Knutsford, Cheshire
Cognizant
Salary: Unspecified Competitve
Posted: 3 days ago
Manchester
Freshfields Bruckhaus Deringer
Salary: Highly Competitive Plus Benefits
Posted: 12 days ago
Cheshire
Hays Specialist Recruitment Ltd
Salary: £70000 per annum
Posted: 27 days ago
Manchester
Freshfields Bruckhaus Deringer
Salary: Highly Competitive Plus Benefits
Posted: 12 days ago