The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Service Management
England / North West
Rank 105 75 85
Rank change year-on-year -30 +10  
Permanent jobs citing Service Management 163 186 199
As % of all permanent IT jobs advertised in the North West 2.69% 3.31% 3.04%
As % of the Processes & Methodologies category 2.98% 3.76% 3.43%
Number of salaries quoted 118 139 165
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £22,500 £25,500 £25,000
10% offered a salary of more than £65,000 £56,000 £72,000
UK excluding London median salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process and methodology skills.

Process & Methodology Skills
North West
Permanent job vacancies with a requirement for process and methodology skills 5471 4952 5804
As % of all permanent IT job vacancies advertised in the North West 90.27% 88.00% 88.53%
Number of salaries quoted 4548 4128 4665
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £57,825 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the North West.

Salary trend for Service Management in the North West

Service Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Service Management in the North West over the 3 months to 22 March 2017.

Salary histogram for Service Management in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -47 86 £35,000 -18.60% 16
Cheshire +24 60 £45,000 +25.00% 1
Merseyside -10 9 £53,750 +53.57% 4
Lancashire -6 4 £45,000 +136.84%
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 22 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 245 (67.31%) ITIL
2 119 (32.69%) Windows
3 105 (28.85%) Microsoft
4 95 (26.10%) Agile Software Development
5 82 (22.53%) Finance
6 78 (21.43%) MS Excel
7 73 (20.05%) MS Office
8 70 (19.23%) Service Delivery
8 70 (19.23%) ITSM
9 68 (18.68%) Active Directory
10 56 (15.38%) SLA
11 54 (14.84%) Linux
12 52 (14.29%) Windows Server
13 50 (13.74%) PRINCE2
14 45 (12.36%) Stakeholder Management
15 43 (11.81%) Risk Management
15 43 (11.81%) Cisco
15 43 (11.81%) Security Cleared
16 41 (11.26%) Data Protection
16 41 (11.26%) Banking
16 41 (11.26%) Management Information System
17 39 (10.71%) Programme Management
17 39 (10.71%) Firewall
17 39 (10.71%) Incident Management
18 37 (10.16%) Windows 7
19 36 (9.89%) Change Management
19 36 (9.89%) DNS
19 36 (9.89%) Service Design
20 35 (9.62%) DHCP
21 34 (9.34%) SQL Server

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.87%) MS Exchange
2 17 (4.67%) Exchange Server 2010
3 14 (3.85%) SharePoint
4 10 (2.75%) Exchange Server 2013
4 10 (2.75%) IIS
4 10 (2.75%) JBoss
4 10 (2.75%) Tomcat
5 8 (2.20%) SharePoint 2013
6 7 (1.92%) GeoServer
7 5 (1.37%) CICS
7 5 (1.37%) Drupal
7 5 (1.37%) WebSphere
8 4 (1.10%) Confluence
8 4 (1.10%) Skype for Business
8 4 (1.10%) WebLogic
9 3 (0.82%) GroupWise
10 2 (0.55%) nginx
11 1 (0.27%) BizTalk Server
11 1 (0.27%) OpenStack
11 1 (0.27%) SAS
Applications
1 78 (21.43%) MS Excel
2 73 (20.05%) MS Office
3 22 (6.04%) MS PowerPoint
Business Applications
1 4 (1.10%) Remedy ITSM
2 2 (0.55%) Sentinel
Cloud Services
1 32 (8.79%) PaaS
2 31 (8.52%) IaaS
3 25 (6.87%) Amazon AWS
4 23 (6.32%) Microsoft Azure
5 14 (3.85%) Office 365
6 12 (3.30%) SaaS
7 1 (0.27%) Cloud Computing
Communications & Networking
1 39 (10.71%) Firewall
2 36 (9.89%) DNS
3 35 (9.62%) DHCP
4 31 (8.52%) SAN
5 26 (7.14%) VPN
6 24 (6.59%) WAN
7 21 (5.77%) WLAN
8 18 (4.95%) Network Security
9 17 (4.67%) Intrusion Detection
9 17 (4.67%) TCP/IP
10 15 (4.12%) Unified Communications
11 14 (3.85%) Internet
11 14 (3.85%) LAN
11 14 (3.85%) VLAN
12 8 (2.20%) Cisco ASA
13 6 (1.65%) IPsec
13 6 (1.65%) SSL
13 6 (1.65%) VoIP
14 5 (1.37%) NAS
14 5 (1.37%) Wireless
Database & Business Intelligence
1 34 (9.34%) SQL Server
2 8 (2.20%) DB2
3 7 (1.92%) PostgreSQL
4 6 (1.65%) Oracle Database
4 6 (1.65%) SQL Server Reporting Services
5 5 (1.37%) Relational Database
5 5 (1.37%) SQL Server Integration Services
6 4 (1.10%) Data Warehouse
6 4 (1.10%) GIS
6 4 (1.10%) Oracle Reports
7 3 (0.82%) IMS/DB
7 3 (0.82%) MongoDB
7 3 (0.82%) NoSQL
8 2 (0.55%) Crystal Reports
8 2 (0.55%) Hadoop
9 1 (0.27%) Data Mining
9 1 (0.27%) DataStage
9 1 (0.27%) Ingres
9 1 (0.27%) MS Access
9 1 (0.27%) RDBMS
Development Applications
1 9 (2.47%) MSI
1 9 (2.47%) Team Foundation Server
2 8 (2.20%) InstallShield
3 6 (1.65%) Git (software)
3 6 (1.65%) JIRA
4 4 (1.10%) ClearCase
4 4 (1.10%) Subversion
5 3 (0.82%) Ant
5 3 (0.82%) Gradle
5 3 (0.82%) Maven
5 3 (0.82%) Octopus Deploy
5 3 (0.82%) Visual Studio Team System
6 2 (0.55%) Bower
6 2 (0.55%) Grunt
7 1 (0.27%) Vagrant
7 1 (0.27%) Visual Studio
General
1 82 (22.53%) Finance
2 41 (11.26%) Banking
3 26 (7.14%) Telecoms
4 16 (4.40%) Corporate Banking
4 16 (4.40%) Financial Institution
5 9 (2.47%) Retail
6 8 (2.20%) German Language
6 8 (2.20%) Manufacturing
7 6 (1.65%) Investment Banking
7 6 (1.65%) Publishing
8 5 (1.37%) Marketing
9 3 (0.82%) Automotive
9 3 (0.82%) Legal
10 2 (0.55%) French Language
10 2 (0.55%) Law
10 2 (0.55%) Pharmaceutical
10 2 (0.55%) Spanish Language
11 1 (0.27%) Back Office
Job Titles
1 46 (12.64%) Analyst
2 38 (10.44%) Service Manager
3 26 (7.14%) Service Analyst
4 25 (6.87%) Operations Manager
4 25 (6.87%) Team Leader
5 24 (6.59%) Architect
6 20 (5.49%) Service Desk Analyst
7 18 (4.95%) Infrastructure Engineer
7 18 (4.95%) Support Engineer
8 16 (4.40%) Applications Support
9 15 (4.12%) Consultant
9 15 (4.12%) Infrastructure Manager
9 15 (4.12%) IT Support
9 15 (4.12%) Network Engineer
10 13 (3.57%) 1st Line Support
10 13 (3.57%) Developer
10 13 (3.57%) Network Manager
10 13 (3.57%) Network Operations Manager
11 12 (3.30%) IT Manager
11 12 (3.30%) Support Analyst
Libraries, Frameworks & Software Standards
1 25 (6.87%) .NET
2 21 (5.77%) Web Services
3 16 (4.40%) HTML
4 15 (4.12%) CSS
5 12 (3.30%) XML
6 11 (3.02%) ASP.NET
7 10 (2.75%) jQuery
8 8 (2.20%) ASP.NET MVC
8 8 (2.20%) JMS
9 6 (1.65%) EJB
9 6 (1.65%) JSP
9 6 (1.65%) Servlets
10 5 (1.37%) Elastic Stack
10 5 (1.37%) J2EE
10 5 (1.37%) JSON
10 5 (1.37%) REST
10 5 (1.37%) SOAP
10 5 (1.37%) WSDL
11 4 (1.10%) Struts
11 4 (1.10%) XSD
Miscellaneous
1 41 (11.26%) Management Information System
2 29 (7.97%) Video Conferencing
3 27 (7.42%) Analytical Skills
4 26 (7.14%) NHS
5 20 (5.49%) Data Centre
6 12 (3.30%) Mainframe
6 12 (3.30%) PKI
7 8 (2.20%) BYOD
7 8 (2.20%) User Experience
8 7 (1.92%) Clustering
8 7 (1.92%) CMDB
8 7 (1.92%) Mobile Computing
8 7 (1.92%) Virtual Team
9 6 (1.65%) Computer Science
10 5 (1.37%) N-Tier
10 5 (1.37%) Public Cloud
11 3 (0.82%) Data Structures
11 3 (0.82%) PMI
11 3 (0.82%) Replication
11 3 (0.82%) Smart Energy
Operating Systems
1 119 (32.69%) Windows
2 54 (14.84%) Linux
3 52 (14.29%) Windows Server
4 37 (10.16%) Windows 7
5 30 (8.24%) Unix
6 21 (5.77%) Windows Server 2008
7 20 (5.49%) OpenVMS
7 20 (5.49%) Solaris
8 16 (4.40%) Windows Server 2012
9 14 (3.85%) Windows Server 2003
10 10 (2.75%) AIX
11 9 (2.47%) Windows XP
12 6 (1.65%) Windows 8
13 3 (0.82%) Android
13 3 (0.82%) Apple iOS
14 2 (0.55%) Windows 2000
15 1 (0.27%) CentOS
15 1 (0.27%) Red Hat Enterprise Linux
Processes & Methodologies
1 245 (67.31%) ITIL
2 95 (26.10%) Agile Software Development
3 70 (19.23%) ITSM
3 70 (19.23%) Service Delivery
4 50 (13.74%) PRINCE2
5 45 (12.36%) Stakeholder Management
6 43 (11.81%) Risk Management
7 41 (11.26%) Data Protection
8 39 (10.71%) Incident Management
8 39 (10.71%) Programme Management
9 36 (9.89%) Change Management
9 36 (9.89%) Service Design
10 34 (9.34%) Problem Management
11 33 (9.07%) Project Management
12 29 (7.97%) ITIL V3
12 29 (7.97%) Line Management
13 28 (7.69%) Performance Management
14 27 (7.42%) Information Security
15 23 (6.32%) Disaster Recovery
16 21 (5.77%) DevOps
Programming Languages
1 31 (8.52%) PowerShell
2 30 (8.24%) SQL
3 25 (6.87%) Java
4 21 (5.77%) JavaScript
5 17 (4.67%) C#
6 9 (2.47%) C
7 8 (2.20%) PHP
8 5 (1.37%) COBOL
8 5 (1.37%) PL/SQL
9 4 (1.10%) VB.NET
10 3 (0.82%) VBA
11 2 (0.55%) Shell Script
11 2 (0.55%) VBScript
12 1 (0.27%) Assembly Language
12 1 (0.27%) C++
12 1 (0.27%) JCL
12 1 (0.27%) Perl
12 1 (0.27%) T-SQL
Qualifications
1 43 (11.81%) Security Cleared
2 32 (8.79%) ITIL Certification
3 27 (7.42%) Microsoft Certification
4 24 (6.59%) CCNP
4 24 (6.59%) Cisco Certification
5 22 (6.04%) BC Cleared
6 15 (4.12%) MCP
6 15 (4.12%) SC Cleared
7 14 (3.85%) Degree
8 11 (3.02%) MCSA
8 11 (3.02%) MCSE
9 10 (2.75%) MCITP
10 9 (2.47%) MOS
11 8 (2.20%) ISEB
12 7 (1.92%) CCNA
13 5 (1.37%) JNCIA
13 5 (1.37%) MCDST
13 5 (1.37%) PMI Certification
14 4 (1.10%) DV Cleared
14 4 (1.10%) PMP
Quality Assurance & Compliance
1 56 (15.38%) SLA
2 6 (1.65%) COBIT
2 6 (1.65%) ISO/IEC 27001
2 6 (1.65%) PCI DSS
2 6 (1.65%) QA
3 5 (1.37%) Data Quality
3 5 (1.37%) ISO 9001
3 5 (1.37%) PMO
3 5 (1.37%) Sarbanes-Oxley
4 2 (0.55%) ISO 9000
5 1 (0.27%) BS25999
5 1 (0.27%) COSO
System Software
1 68 (18.68%) Active Directory
2 21 (5.77%) VMware Infrastructure
3 9 (2.47%) Hyper-V
3 9 (2.47%) Microsoft App-V
4 7 (1.92%) XenApp
5 5 (1.37%) VMware ESX
6 4 (1.10%) Terminal Server
7 3 (0.82%) NDS
7 3 (0.82%) NetIQ eDirectory
8 2 (0.55%) Firmware
8 2 (0.55%) vSphere
9 1 (0.27%) ProxySG
Systems Management
1 25 (6.87%) SCCM
2 15 (4.12%) AirWatch
2 15 (4.12%) SCOrch
3 7 (1.92%) Nagios
4 5 (1.37%) Backup Exec
4 5 (1.37%) Puppet
4 5 (1.37%) SCOM
5 2 (0.55%) BladeLogic
5 2 (0.55%) CA Wily
5 2 (0.55%) Cacti
5 2 (0.55%) Ganglia
5 2 (0.55%) HAProxy
5 2 (0.55%) Netcool
5 2 (0.55%) ServiceCenter
5 2 (0.55%) Systems Management Server (SMS)
6 1 (0.27%) Grafana
6 1 (0.27%) Graphite
6 1 (0.27%) Microsoft Intune
6 1 (0.27%) Packer
6 1 (0.27%) Terraform
Vendors
1 105 (28.85%) Microsoft
2 43 (11.81%) Cisco
3 34 (9.34%) VMware
4 31 (8.52%) Citrix
5 22 (6.04%) NetApp
6 21 (5.77%) Oracle
7 14 (3.85%) Remedy
7 14 (3.85%) ServiceNow
8 10 (2.75%) Juniper
9 9 (2.47%) AppSense
9 9 (2.47%) HP
10 7 (1.92%) Atlassian
10 7 (1.92%) IBM
11 6 (1.65%) AppDynamics
12 5 (1.37%) Symantec
12 5 (1.37%) Veeam
13 4 (1.10%) BMC
13 4 (1.10%) Cadence
13 4 (1.10%) Chordiant
13 4 (1.10%) Teradata
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £20,000
Posted: 17 hours ago
Manchester, Lancashire
Head Resourcing
Salary: £21000 - £30000 per annum + Benefits
Posted: 2 days ago
Liverpool, Merseyside
Avance Consulting
Posted: Yesterday
Salford, Lancashire
Raytheon Systems Ltd
Salary: Salary + Bonus + Car + Benefits
Posted: 17 hours ago
Liverpool, Merseyside
Avance Consulting
Posted: Yesterday
Manchester, Lancashire
Head Resourcing
Salary: £40000 - £55000 per annum
Posted: 2 days ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum + fantastic benefits and pension
Posted: 12 days ago
Manchester, Lancashire
Rullion
Posted: 2 days ago
Manchester, Lancashire
onezeero.
Salary: £40000 per annum + bens
Posted: 6 days ago
HQ in Leeds or Hub Offices in Exeter, London,...
NHS Digital
Salary: £26,302 - £35,225
Posted: 14 days ago
Oldham, Lancashire
Oxbridge Answers
Salary: 80000 + BONUS
Posted: 5 days ago
Manchester
Recruitment Genius Ltd
Salary: £16000 - £18000 per annum
Posted: 9 days ago
Greater Manchester
Nigel Frank International Ltd
Salary: £42000 - £48000 per annum + generous benefits
Posted: 6 days ago
Manchester, Lancashire
Deerfoot IT Resources Ltd
Salary: £47000 - £48000 per annum + 20% bonus + exc bens
Posted: 5 days ago
Manchester
Robert Walters UK
Salary: £19000 - £23000 per annum
Posted: 21 days ago
Knutsford
Huxley
Posted: 20 days ago
North West England
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 14 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £65000.00 per annum
Posted: 23 days ago
Manchester
Michael Page Technology
Posted: 20 days ago