Service Management Jobs in the North West

Service Management
England > North West

The table below provides summary statistics for permanent job vacancies advertised in the North West requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 200 112 132
Rank change year-on-year -88 +20 -8
Permanent jobs citing Service Management 92 206 201
As % of all permanent jobs advertised in the North West 1.17% 1.98% 2.67%
As % of the Processes & Methodologies category 1.22% 2.44% 2.80%
Number of salaries quoted 51 145 89
10th Percentile £28,000 £25,200 £25,004
25th Percentile £32,180 £32,000 £31,250
Median annual salary (50th Percentile) £52,500 £45,000 £47,500
Median % change year-on-year +16.67% -5.26% +5.56%
75th Percentile £62,000 £63,750 £60,000
90th Percentile £91,250 £68,437 £65,250
England median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
North West

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North West.

Permanent vacancies with a requirement for process or methodology skills 7,516 8,426 7,175
As % of all permanent jobs advertised in the North West 95.78% 80.99% 95.42%
Number of salaries quoted 3,815 6,336 3,833
10th Percentile £25,480 £27,500 £31,250
25th Percentile £40,000 £37,500 £41,250
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,000 £65,000 £70,000
90th Percentile £76,840 £80,000 £81,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in the North West

Job postings citing Service Management as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Management in the North West

Service Management
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Management in the North West.

Salary trend for Service Management in the North West

Service Management
Salary Histogram in the North West

Salary distribution for jobs citing Service Management in the North West over the 6 months to 31 May 2025.

Salary histogram for Service Management in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester -4 53 £47,000 +4.44% 48
Lancashire -61 35 £55,000 +31.66% 23
Cheshire -18 3 £45,000 +15.38% 8
Merseyside +10 1 - - 3
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (16.30%) Oracle Application Server
2 2 (2.17%) IIS
Applications
1 12 (13.04%) Microsoft Office
2 5 (5.43%) Microsoft Excel
2 5 (5.43%) Microsoft PowerPoint
2 5 (5.43%) MS Visio
Cloud Services
1 15 (16.30%) Microsoft 365
2 10 (10.87%) Azure
3 8 (8.70%) AWS
4 7 (7.61%) SaaS
5 4 (4.35%) Nutanix
6 3 (3.26%) Dynamics 365
6 3 (3.26%) Power Platform
7 2 (2.17%) Azure AI
7 2 (2.17%) Azure DevOps
7 2 (2.17%) Azure ExpressRoute
7 2 (2.17%) Azure Key Vault
7 2 (2.17%) Azure Monitor
7 2 (2.17%) Azure Service Bus
7 2 (2.17%) Entra ID
7 2 (2.17%) IaaS
7 2 (2.17%) PaaS
7 2 (2.17%) Power Automate
8 1 (1.09%) AWS IoT
Communications & Networking
1 8 (8.70%) DNS
1 8 (8.70%) VPN
2 6 (6.52%) Firewall
3 5 (5.43%) Wireless
4 4 (4.35%) Cisco IOS
4 4 (4.35%) HTTP
4 4 (4.35%) SSH
5 2 (2.17%) DMZ
5 2 (2.17%) SD-WAN
5 2 (2.17%) TCP/IP
5 2 (2.17%) WAN
6 1 (1.09%) ADSL
6 1 (1.09%) Internet
Database & Business Intelligence
1 15 (16.30%) Data Warehouse
1 15 (16.30%) Enterprise Data Warehouse
1 15 (16.30%) Oracle Reports
2 3 (3.26%) Power BI
3 2 (2.17%) Data Lake
3 2 (2.17%) MySQL
3 2 (2.17%) SQL Server
Development Applications
1 11 (11.96%) JIRA
2 6 (6.52%) Git
General
1 51 (55.43%) Social Skills
2 25 (27.17%) Finance
3 24 (26.09%) Analytical Skills
4 17 (18.48%) Organisational Skills
5 15 (16.30%) Military
6 6 (6.52%) Public Sector
7 3 (3.26%) Banking
7 3 (3.26%) Law
7 3 (3.26%) Marketing
8 2 (2.17%) Local Government
8 2 (2.17%) Manufacturing
8 2 (2.17%) Telecoms
9 1 (1.09%) Advertising
9 1 (1.09%) Inclusion and Diversity
9 1 (1.09%) Presentation Skills
Job Titles
1 17 (18.48%) Lead
2 16 (17.39%) Analyst
3 12 (13.04%) Service Manager
4 9 (9.78%) Service Analyst
5 7 (7.61%) IT Support
5 7 (7.61%) Service Desk Analyst
6 5 (5.43%) Database Engineer
6 5 (5.43%) Service Design Manager
6 5 (5.43%) Service Transition Manager
6 5 (5.43%) Transition Manager
7 4 (4.35%) Applications Support
7 4 (4.35%) Architect
7 4 (4.35%) Delivery Manager
7 4 (4.35%) Help Desk Support
7 4 (4.35%) Help Desk Support Technician
7 4 (4.35%) Help Desk Technician
7 4 (4.35%) Service Delivery Manager
7 4 (4.35%) Support Technician
8 3 (3.26%) Service Desk Support
8 3 (3.26%) Test Validation Manager
Libraries, Frameworks & Software Standards
1 4 (4.35%) LDAP
2 1 (1.09%) AngularJS
2 1 (1.09%) Node.js
2 1 (1.09%) React
Miscellaneous
1 5 (5.43%) Blackberry
1 5 (5.43%) Data Centre
1 5 (5.43%) IoT
1 5 (5.43%) Management Information System
2 4 (4.35%) Anti-Spyware
2 4 (4.35%) Product Ownership
3 3 (3.26%) Client/Server
3 3 (3.26%) Data Protection Act
4 2 (2.17%) CMDB
4 2 (2.17%) Linux Command Line
4 2 (2.17%) NHS
4 2 (2.17%) Renewable Energy
5 1 (1.09%) Distributed Systems
5 1 (1.09%) Enterprise Software
5 1 (1.09%) Onboarding
5 1 (1.09%) Video Conferencing
Operating Systems
1 22 (23.91%) Windows
2 7 (7.61%) Linux
3 6 (6.52%) Windows 10
3 6 (6.52%) Windows Server
4 5 (5.43%) Android
5 3 (3.26%) Unix
6 1 (1.09%) Apple iOS
Processes & Methodologies
1 62 (67.39%) ITIL
2 41 (44.57%) ITSM
3 31 (33.70%) Agile
4 25 (27.17%) Problem-Solving
5 23 (25.00%) Customer Experience
6 20 (21.74%) DevOps
7 18 (19.57%) Customer Service
7 18 (19.57%) Data Management
8 17 (18.48%) Analytics
8 17 (18.48%) Business Analysis
8 17 (18.48%) Data Integration
8 17 (18.48%) Data Modelling
8 17 (18.48%) Service Delivery
9 13 (14.13%) Continuous Improvement
10 12 (13.04%) Service Design
11 11 (11.96%) Stakeholder Management
12 10 (10.87%) Knowledge Management
12 10 (10.87%) Proactive Management
13 8 (8.70%) Incident Management
13 8 (8.70%) Risk Management
Programming Languages
1 7 (7.61%) SQL
2 2 (2.17%) Bicep
2 2 (2.17%) PowerShell
3 1 (1.09%) JavaScript
Qualifications
1 17 (18.48%) DBS Check
2 13 (14.13%) Degree
3 11 (11.96%) ITIL Certification
4 5 (5.43%) Microsoft Certification
5 3 (3.26%) MOS
6 2 (2.17%) Azure Certification
6 2 (2.17%) CISM
6 2 (2.17%) CISSP
6 2 (2.17%) CompTIA Security+
6 2 (2.17%) CRISC
6 2 (2.17%) TOGAF Certification
7 1 (1.09%) ITIL Foundation Certificate
7 1 (1.09%) Master's Degree
7 1 (1.09%) PhD
7 1 (1.09%) SC Cleared
7 1 (1.09%) Security Cleared
Quality Assurance & Compliance
1 4 (4.35%) Accessibility
2 3 (3.26%) Sarbanes-Oxley
3 2 (2.17%) COBIT
3 2 (2.17%) Cyber Essentials
3 2 (2.17%) ISO/IEC 27001
3 2 (2.17%) ITGC
3 2 (2.17%) NCSC
3 2 (2.17%) NIST
3 2 (2.17%) PCI DSS
3 2 (2.17%) QA
System Software
1 9 (9.78%) Active Directory
2 4 (4.35%) VMware Infrastructure
3 2 (2.17%) Virtual Machines
Systems Management
1 6 (6.52%) Single Sign-On
2 4 (4.35%) Ansible
Vendors
1 33 (35.87%) Microsoft
2 19 (20.65%) ServiceNow
3 18 (19.57%) Oracle
4 5 (5.43%) Adobe
4 5 (5.43%) iManage
4 5 (5.43%) Intapp
5 4 (4.35%) Cisco
5 4 (4.35%) Okta
5 4 (4.35%) Perforce
5 4 (4.35%) VMware
6 2 (2.17%) Databricks
6 2 (2.17%) Meraki
7 1 (1.09%) Apple