Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
North West > Cheshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 152 113 165
Rank change year-on-year -39 +52 +28
Permanent jobs citing ITSM 27 34 21
As % of all permanent IT jobs advertised in Cheshire 0.88% 1.52% 0.65%
As % of the Processes & Methodologies category 1.00% 1.74% 0.73%
Number of salaries quoted 26 19 12
Cheshire median annual salary £35,000 £40,000 £27,500
Median salary % change year-on-year -12.50% +45.45% -29.49%
10th Percentile £17,500 £18,250 £25,000
90th Percentile £66,250 £55,500 £42,750
North West median annual salary £42,500 £44,000 £36,000
% change year-on-year -3.41% +22.22% -5.26%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cheshire
Permanent vacancies with a requirement for process or methodology skills 2710 1953 2873
As % of all permanent IT jobs advertised in Cheshire 88.68% 87.34% 88.40%
Number of salaries quoted 2049 1656 2431
Cheshire median annual salary £44,000 £37,500 £40,000
Median salary % change year-on-year +17.33% -6.25% -
10th Percentile £26,250 £22,500 £22,500
90th Percentile £65,000 £60,000 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

ITSM
Job Vacancy Trend in Cheshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for ITSM in Cheshire

ITSM
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Cheshire.

Salary trend for ITSM in Cheshire

ITSM
Salary Histogram in Cheshire

The salary distribution of IT jobs citing ITSM in Cheshire over the 6 months to 20 November 2017.

Salary histogram for ITSM in Cheshire

ITSM
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cheshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +1 12 £40,000 -
Runcorn - 5 £17,500 -
Northwich +8 3 £24,500 +3.16%
Crewe +2 2 £55,000 +40.13% 1
Knutsford - 1 - - 1
ITSM
North West

For the 6 months to 20 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region with a requirement for ITSM.

1 25 (92.59%) Service Management
2 20 (74.07%) ITIL
3 14 (51.85%) Microsoft
4 13 (48.15%) Windows
4 13 (48.15%) Degree
5 12 (44.44%) ITIL V3
5 12 (44.44%) VoIP
5 12 (44.44%) WAN
5 12 (44.44%) VPN
5 12 (44.44%) DNS
5 12 (44.44%) Cisco Certification
5 12 (44.44%) Firewall
5 12 (44.44%) Finance
5 12 (44.44%) Cisco
5 12 (44.44%) MPLS
6 11 (40.74%) Windows Server 2003
6 11 (40.74%) Windows Server 2008
7 10 (37.04%) Riverbed
7 10 (37.04%) xDSL
7 10 (37.04%) Cisco ASA
7 10 (37.04%) F5
7 10 (37.04%) DMVPN
7 10 (37.04%) Windows Server 2012
7 10 (37.04%) Wireshark
7 10 (37.04%) Load Balancing
7 10 (37.04%) Cisco IOS
7 10 (37.04%) Cisco PIX
7 10 (37.04%) Network Security
7 10 (37.04%) IP Telephony
7 10 (37.04%) SSL

ITSM
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) CMS
1 3 (11.11%) MS Exchange
2 1 (3.70%) Exchange Server 2010
Applications
1 1 (3.70%) Microsoft Office
Business Applications
1 1 (3.70%) Remedy ITSM
Cloud Services
1 2 (7.41%) Amazon AWS
1 2 (7.41%) Microsoft Azure
1 2 (7.41%) Office 365
Communications & Networking
1 12 (44.44%) DNS
1 12 (44.44%) Firewall
1 12 (44.44%) MPLS
1 12 (44.44%) VoIP
1 12 (44.44%) VPN
1 12 (44.44%) WAN
2 10 (37.04%) BGP
2 10 (37.04%) Cisco ASA
2 10 (37.04%) Cisco PIX
2 10 (37.04%) DHCP
2 10 (37.04%) EIGRP
2 10 (37.04%) Ethernet
2 10 (37.04%) IPsec
2 10 (37.04%) Network Security
2 10 (37.04%) OSPF
2 10 (37.04%) SNMP
2 10 (37.04%) SSL
2 10 (37.04%) TACACS
2 10 (37.04%) Wireless
2 10 (37.04%) Wireshark
Database & Business Intelligence
1 2 (7.41%) SQL Server
Development Applications
1 2 (7.41%) Jenkins
General
1 12 (44.44%) Finance
2 6 (22.22%) Manufacturing
3 3 (11.11%) Back Office
3 3 (11.11%) Retail
4 2 (7.41%) Legal
5 1 (3.70%) Banking
5 1 (3.70%) Law
5 1 (3.70%) Telecoms
Job Titles
1 10 (37.04%) Network Engineer
2 3 (11.11%) Architect
2 3 (11.11%) Support Manager
2 3 (11.11%) Support Officer
2 3 (11.11%) System Design Authority
2 3 (11.11%) Systems Architect
3 2 (7.41%) IT Manager
3 2 (7.41%) ITIL Manager
3 2 (7.41%) Service Desk Technician
3 2 (7.41%) Technical Architect
3 2 (7.41%) Technical Design Architect
3 2 (7.41%) Technical Design Authority
4 1 (3.70%) Analyst
4 1 (3.70%) Applications Specialist
4 1 (3.70%) Applications Support
4 1 (3.70%) Integration Architect
4 1 (3.70%) IT Technician
4 1 (3.70%) Senior IT Technician
4 1 (3.70%) Senior Manager
4 1 (3.70%) Support Specialist
Libraries, Frameworks & Software Standards
1 3 (11.11%) Flash
2 2 (7.41%) Web Services
3 1 (3.70%) Middleware
Miscellaneous
1 6 (22.22%) Life Science
2 4 (14.81%) Management Information System
3 3 (11.11%) Data Centre
3 3 (11.11%) Smart Meter
4 2 (7.41%) Analytical Skills
4 2 (7.41%) Private Cloud
5 1 (3.70%) Mobile Computing
5 1 (3.70%) Smart Energy
5 1 (3.70%) Virtual Team
Operating Systems
1 13 (48.15%) Windows
2 11 (40.74%) Windows Server 2003
2 11 (40.74%) Windows Server 2008
3 10 (37.04%) Windows Server 2012
4 3 (11.11%) Windows Server
5 2 (7.41%) Linux
Processes & Methodologies
1 25 (92.59%) Service Management
2 20 (74.07%) ITIL
3 12 (44.44%) ITIL V3
4 10 (37.04%) Kalman Filter
4 10 (37.04%) Load Balancing
5 7 (25.93%) Asset Management
6 6 (22.22%) Service Delivery
7 4 (14.81%) Process Management
7 4 (14.81%) Project Management
7 4 (14.81%) Software Engineering
8 3 (11.11%) Agile Software Development
8 3 (11.11%) Business Continuity
8 3 (11.11%) Disaster Recovery
8 3 (11.11%) Mathematics
8 3 (11.11%) Problem Management
8 3 (11.11%) Prototyping
8 3 (11.11%) Root Cause Analysis
8 3 (11.11%) Supplier Management
8 3 (11.11%) Workflow
9 2 (7.41%) IT Strategy
Programming Languages
1 6 (22.22%) SQL
2 1 (3.70%) Java
Qualifications
1 13 (48.15%) Degree
2 12 (44.44%) Cisco Certification
3 10 (37.04%) CCNP
4 2 (7.41%) CCNA
5 1 (3.70%) ISEB
5 1 (3.70%) ITIL Certification
5 1 (3.70%) SC Cleared
5 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 2 (7.41%) ISO/IEC 15288
1 2 (7.41%) ISO/IEC 27001
1 2 (7.41%) PMO
1 2 (7.41%) SLA
System Software
1 5 (18.52%) Active Directory
2 2 (7.41%) Hyper-V
2 2 (7.41%) VMware ESXi
2 2 (7.41%) VMware Infrastructure
3 1 (3.70%) XenDesktop
Systems Management
1 2 (7.41%) Norton AntiVirus
1 2 (7.41%) Opscode Chef
1 2 (7.41%) Puppet
Vendors
1 14 (51.85%) Microsoft
2 12 (44.44%) Cisco
3 10 (37.04%) F5
3 10 (37.04%) Riverbed
4 3 (11.11%) Avaya
5 2 (7.41%) arcserve
5 2 (7.41%) ServiceNow
5 2 (7.41%) Sophos
5 2 (7.41%) Symantec
5 2 (7.41%) VMware
6 1 (3.70%) BMC
6 1 (3.70%) Citrix
6 1 (3.70%) Oracle
6 1 (3.70%) Remedy